Printer will not recognize commands from computer

My computer will print to other printers, but my HP printer will not recognize commands from my desktop. My computer will allow me to choose the HP to print to and the print job will show up in the printer icon on my task bar, but my printer doesn't recognize that it's been asked to print. The printer will print when other computers ask it to. No error message comes up and the yellow light doesn't flash-- the screen just reads "Ready." The ink cartridge is less than a week old and it has plenty of paper.

Hi @blackburnenglis,
Welcome to the HP Forums!
I see that your printer will not recognize commands from your computer. I am sorry to hear this, but happy to help!
For further assistance, I will need to know:
The Product/Model Number of your printer. Follow instructions in this link. Finding Your HP Product Model Number.
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is connected, Wireless, Ethernet, or USB.
If the printer is able to make copies.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
If you are using Windows, please try our HP Print and Scan Doctor, and let me know what happens!
Hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Similar Messages

My HP Officejet Pro 8600 Plus printer will not recognize my wireless router passwrd

My printer was working fine but when I turned it on today it wouldn't connect to my wireless router. I try inputing the correct password and the printer gives me this message......"the WPA security passphrase configured on your HP printer does not match your wireless router setting" .
I have entered the password several times and I know what I have entered is correct

Hi @Southglen,
Welcome to the HP Forums!
I noticed that your HP Officejet Pro 8600 Plus printer will not recognize your wireless router password. I am sorry to hear this, but happy to help!
I would recommend to go through this guide, How to Find the WEP or WPA Key or Password for Your Wireless Network, just to double-check your wireless password, in case it might have changed.
I would also suggest a hard reset, by going to this post How to perform a Hard Reset, by @Rich1.
After those two steps, I would suggest a firmware update, Getting Printer Updates for HP Officejet Pro 8600 (N911), Officejet 6600 (H711) and Officejet 6700 P....
Let's start with these steps, and we will go from there!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Printer will not recognize wireless router

Printer was previsously working fine. Moved and network changed via AT&T Uverse and the HP 5530 printer will not recognize the wireless router information. I have uninstalled the printer from my ASUS laptop and tried to re-install to no avail. The cd that came with the printer woould not lnstall the printer again. The printer is less than a year old. I have no idea what is going on. Can you help me fix this problem?
This question was solved.
View Solution.

Replacing your wireless router try here.
http://www.hp.com/global/au/en/wireless/reconfiguring-system-help3.html
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Support Code 1007 printer will not feed paper from lower tray!

PIXMA MG5422 will not feed paper from lower tray. Wifi connect Mac OS X 10.9.4

I have the same problem with my Canon MG7120 and it's SUPREMELY annoying. I have a iMac running 10.10.4 and am also trying to use iPhones. The printer has no option to print from the lower tray if it sees any color or any odd size page. Anything from the iPhone will be treated the same, rendering it completely useless. I love Canon printers, have had many in the past, but this one is really really annoying.

IPhone 4s will not sync itunes from computer any ideas?

i phone 4s will not sync itunes with computer. any idea?

What version of iOS is your iPhone running?
What version of iTunes is you computer running?
Allan

Officejet 7612 E All in one printer will not wake up from sleep mode or powersave

We cannot get a Officejet 7612 to wake up from sleep mode or powersave. I have tried logging into the web interface but I am only able to delay sleep mode up to 15 minutes. I need to shut this off or have the issue fixed. The only way to use the device is to unplug the power cord and plug it back in. The printer does not even respond to the power button.

Hello,
Please try the below mentioned steps... Firstly print an network configuration page by touching the Setup > wireless Menu > Wireless Settings > Display Network Configuration > Print info [Ok] -type in the printer's ip in address bar of your browser ( Internet explorer or firefox or chrome ), which would display printer inforamtion. click on Network Menu ,
click Network on Left, of the window.
click on Network Address (IP), the info will be displayed on the right side. - by default the selection will be on Automatic IP.- click on Manual IP and then type in the following..
printer's ip address in "Manual IP address"
subnet mask using the printed report in "Manual Subnet Mask"
default gateway using printer report in "Manual Default Gateway" Now click Apply. Wait untill the settigns are applied.-After which, power Off the Printer.
-Restart the PC.
-Power On the printer. Hopefully the issue should be resolved.

My printer will not recognize greeting card stock and I cannot use card programs.

I have changed all of the necessary thing when loading card stock into the printer, and yet the printer asks for paper. It doesn't recognize the card stock and I cannot use any of my greeting card programs.

You are not alone with this issue. I wish that HP would accept the fact that printing with card stock is an issue that needs to be addressed and corrected. My Officejet 8600 Plus will not pick up nor print any weight (67 or 110) card stock. It is listed in their specifications that it will! Neither Best Buy or Office Depot could get their display units to print card stock either. Under troubleshooting they list a series of steps that do not apply to the basic problem. When trying to print to card stock you receive a "Out of Paper" error message. It is a known issue and not being addressed. I just posted this same problem so will see what comes back and stay in touch.

HP Desk Jet 1010 Printer will not recognize 61 HP Ink Cartridges

Error Message reads:
Ink Cartridge Problem
At least one of the cartrideges has a problem. Click help for more information. (There is no help button.)
If ink cartridges have been installed, check that the plastic tape covering the ink nozzeles has been removed. (They're brand new cartridges and yes the tape was removed.)
To order a genuine HP replacement cartridge online, click buy now. (I don't want to buy a new cartridge. I just did.)
This was a combo-pack with black and tri-color from Walmart. It's exactly the same one that was purchased before and it worked fine.
Is one of them just a defective cartridge? Is there a way to check this? If they're not defective how do I make my computer recognize that I have cartridges installed?

The troubleshooting steps in the document here may help resolve the cartridge error with your Deskjet 1010 printer. See the section under "power light is blinking rapidly". It is possible that reinstalling the cartridge or cleaning the cartridge contacts will resolve the issue. If the steps there do not resolve the issue is is possible you have a defective cartridge. If you still have the old cartridge you replaced I would suggest installing it in the printer just to verify the issue is with the cartridge and not the printer. HP cartridges have a two year warranty as described in the document here. The cartridge is separate from the printer warranty. You could call HP for a replacement (1-800-HPINVENt if you are in the US or Canada, elsewhere see the document here) or return the cartridges to Walmart for a replacement.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

PSE 12 with updated Camera Raw will not recognize NEF from Nikon d610

It used to view all my NEF files from the D610, but not seems its broke

Because your old version of Lightroom has no idea what a D610, or what to do with its files - the latest version of Lightroom is version 5.4, and D610 support came with Lr 5.3.
So you can either upgrade to 5.4, or convert your D610 files to DNG (which Lr 4 can read) using the Adobe DNG Converter: but Lr 4 will never, ever, natively support the D610.

My Iphone 4 will not recognize my Dell computer.

The first day the IOS 7 came out, I downloaded it. This past weekend I put a lot of new songs on my library and now I wish to sync them on my Iphone. I can plug my Iphone into my computer and it will charge. When I unlock my Iphone it will ask me if I can trust my computer. Everytime I atempt syncing I have tried unpluging and pluginging it back in. It just asks me again. I went into my General settings, and to the part where it says "Sync over wifi". It says I need to connect my Iphone and nothing happens. It tells me the last time I synced it to the computer so I dont understand why it wont do anything. Is there something I missed? I have all the current softwears on both my Iphone and Itunes.

Hello Sara
Check out the articles below to get your iPhone to show back up in iTunes to get you syncing again.
iOS: 'Trust This Computer' alert
http://support.apple.com/kb/HT5868
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Have already had tech support regarding this issue but hasnt helped/itunes will not recognize ipod but computer will offer to open camera

Need help please!!
I cannot get my sons ipod to be recognized on itunes however the computer will acknowledge the camera to open for pictures.
Have already spent hours w/ support and they cannot resolve problem.

Hi hickorymom,
Try this solution from an earlier post:
Did you already try to disable the camera notification in Windows? http://support.apple.com/kb/TS1500
Hope this works!
Cheers,
GB

Fitted a new router and my printer did not take command from lap top was advised to uninstall and

have been advised to uninstall printer deskjet45000 as i have new router have done this but when i insert my hp cd the message that appears on screen is asking me about my photos how can i reinstall thanks

Here is an old list from a forum member Zevoneer:
TuneJack Windows Only (iPhone and iPod Touch compatible)
iPod2PC Windows Only
iDump Windows Only
SharePod Windows Only
iPodRip Mac & Windows
YamiPod Mac and Windows
Music Rescue Mac & Windows
Floola Mac & Windows
iGadget Mac & Windows (iPhone and iPod Touch compatible)
iRepo Mac & Windows (iPhone and iPod Touch compatible)
iPod Access Mac & Windows (iPhone and iPod Touch compatible)
TouchCopy Mac & Windows (iPhone and iPod Touch compatible - Windows version only)"

TS1307 Gmail and Yahoo will not send mail from computer

i can receive mail but i can't send it. Im not sure what to do

Is there a Mail stuck in the Outbox?
Open Connection Doctor in Mail, does it show any errors like can't connect smtp?

PIXMA MX479 printer is connected to network but network will not recognize printer

I replaced my HP wireless printer with a CANON PIXMA MX479 printer. It is connected to my network and installed on my computer, however the network will not recognze the printer, thus my printer will not repsond to my computer and I cannot print

Hi Cc52!
So that the Community can help you better, we will need to know exactly which operating system is running on your computer. Any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!

HP 6100 will not recognize paper in load tray

hp 6100 printer will not recognize that it has paper in the load tray. have tried from two computers same result...add paper then try again. Tried troubleshooting with HP app and was informed printer was low or out of paper. Printer viewer does not give the add paper prompt but all other apps do. Have restarted printer...no go.

Hi,
Hold down the Windows Key and press R. Into the Run Box type compmgmt.msc and hit enter. Click Disk Management in the left pane and let the drives load up.
Does the 2nd HDD show here?
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Printer will not recognize commands from computer

Similar Messages

Maybe you are looking for