Printhead appears to be missing, not detected or incorrectly installed

hp officejet 6699 won't print - gives message "printhead appears to be missing, not detected or incorrectly installed."   I have unplugged as instructed and that did not work.  I replaced all of the cartridges and that did not work.  It's over a year out of warranty and I don't know where to take it.  I didn't want to have to buy a new one just yet.  Is approx 2 years the life of an all-in-one now??   Can anyone tell me what to try?  Thanks!

Hi pip3, Can you remember what you were doing when the error occured? Was there a specific event that triggered the message? Did you unplug the printer while it was switched on to reset it (documented here)? Please let me know if you resolve your issue, otherwise I will try to help you troubleshoot further. Many Thanks,Francheska

Similar Messages

  • Error message "The Printhead appears to be missing, not detected, or incorrectly installed"

    HP Officejet Pro 8600 e-All-in-One Printer - N911a
    I've had this printer for awhile and it has worked perfectly. 
    Just out of nowhere...
    I'm getting an error message that says "The Printhead appears to be missing, not detected, or incorrectly installed" . A short animation plays but i can't figure out what it's tell me to do.
    Please help!

    Hi @AjoyBrooks,
    Welcome to the HP Forums! 
    I see that you are getting the Error message, "The Printhead appears to be missing, not detected, or incorrectly installed." On your HP Officejet 8600. I am sorry that this has occured, but I am happy to help!
    Please take a look through this printhead guide. A 'Missing or Failed Printhead' Error Message Displays on the Printer after Installing a New Printhe....
    Hope this guide helps, and please let me know if you have any further issues!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • Error message:printhead appears to be missing, not detected, incorrectly installed or incompatible

    new error message: "printhead appears to be missing, not detected, incorrectly installed or incompatible". I already tried restarting several times and have uninstalled and reinstalled all of the ink cartridges. Still receive same error mesage.

    Hey walter,
    I would advise performing the steps in the document linked below that addresses the printhead failure message you are receiving in this printer model.  Let me know how these steps go.
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02899429&tmp_task=solveCategory&cc=us&dlc=en&lc...
    I hope this helps,
    Jason
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
    I am not an HP employee.

  • HP Officejet 6700 Premium - Error message: The printhead appears to be missing ...

    Our printer have worked fine for I think 18 months, but now I keep getting a message of "the printhead appears to be missing, not detected, orincorrectly installed".
    I have switched the machine on and off and I have reinstlalled the  ink cartrigeed and checked to make sure they were all installed correctly but still I am unable to print.
    Any suggestions?

    Hello @Utti , and welcome to the HP Forums!
    I see you're experiencing printhead issues.  I would like to try and help with that.
    I would recommend removing the ink cartridges from the printer, and performing a power reset.  Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
    I would also suggest plugging the printer power into a different wall outlet.
    Another tool you can utilize would be this document on A 'Missing or Failed Printhead' Error Message Displays on the Printer or on the Computer.
    Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

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    Ethan

    Hi Ethan,
    Currently, there are a few compatibility issue between the current hardware and Windows 10 Technical Preview (9926 build), this is mostly related to driver compatibility issue.
    I suggest you download the latest network adapter driver package to install, when it is finished, check if it appears under Device Manager.
    Surface Pro 3, Surface Pro 2, and Surface Pro firmware and driver packs
    https://www.microsoft.com/surface/en-us/support/networking-and-connectivity/install-wireless-drivers
    You can check if you can install the latest firmware package for your device.
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    Windows 10 January Technical Preview on Surface
    https://www.microsoft.com/surface/en-us/support/install-update-activate/windows-technical-preview#Known
    Regards,
    Alex Zhao
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • *SOLVED* Device not detected/ No driver installed for X-FI Fatal

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    this is what got it going. I have SLI 8800ultras that covered the PCI slot on the bottom of my board and I though I would try the card in this slot to see if it worked there... so I disabled SLI took out my bottom card put in the sound card in the bottom slot, installed the driver... It installed 00% no crash... even better it worked after the restart!!!... so then I had to test if it worked in the top slot so I powered down, moved it up to my top PCI slot and windows auto set the driver for it (as it was already installed) It worked in the top slot now... Finally I put in the second 8800 to make sure it worked with this slot in use... It still worked fine with SLI enabled. because I was unhappy with the mess I made installing drivers all the time as I did with the many crashes I decided to do a fresh install of windows making this card work from the start so here is what you need to do if you have a 680i board with SLI. this is exactly what i did with my fresh install.
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    I think I?got a similar?problem earlier today when I was messing around with?onboard audio?that I later removed and after unplugging a?USB headset.
    Have you checked the device manager, is there any higlighted hardware that has a exclamation mark next to it.
    I fixed the issue by simply uninstalling the WDM device with the exclamation mark and restarted.

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    Attempting install of GForce4 TI4200-VTD8X (MS-8894). Searched through the manual and says it can support 4x agp but when I put it in the computer the monitor cannot detect a connection to computer but behind the message saying so I can make out activity while my computer boots up...the stages of the boot process are noticeable but are moving rapidly from left to right and fast enough to be not able to see. But the main factor is that it says it cant see the computer but there is residual display behind the message saying so. Since I cannot boot the computer to install drivers it must be something else perhaps in the Bios but ive verified its set to 4X AGP (which is max) especially since I was using AGP beforehand. Perhaps there is another setting I might be missing in the Bios?
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  • Integrated Webcam/Mic not detected after re-instal/recovery of windows 7

    HP Pavilion dv7, Product number: A6X02UA#ABA
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    Hello Nostopin,
    I'll posted the link as an example of how to find a hardware ID in general.
    However if you cannot find the webcam in the device manager which sounds strange to me if it was working correctly before, then there is no way to install drivers for it because windows does not recognise the hardware.
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    Winos.
    The doors of wisdom are never shut. Benjamin Franklin
    We must use time wisely and forever realize that the time is always ripe to do right. Nelson Mandela

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  • Error message - Printerhead appears to be missing

    Help please
    Trying to print and this error appears ............... The printhead appears to be missing. Not detected, incorrectly installed, or incomplete 
    I do not even know what a printerhead is (no wonder I lost it!)
    Appreciate any assistance 

    Hi,
    Please clarify your printer model, the steps may vary accordingly.
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

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  • ITunes 10 does not detect my iPhone

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    Dell Computer Corporation Dimension 3000
    iTunes 10.0.0.68
    QuickTime 7.6.7
    FairPlay 1.9.16
    Apple Application Support 1.3.2
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
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    Apple Mobile Device Driver 1.49.0.0
    Bonjour 2.0.3.0
    Gracenote SDK 1.7.1.420
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    Gracenote Submit 1.7.1.106
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    iTunes is not running in safe mode.
    WebKit accelerated compositing is disabled.
    HDCP is not supported.
    Video Display Information
    Intel(R) 82865G Graphics Controller
    ** External Plug-ins Information **
    No external plug-ins installed.
    iPodService 10.0.0.68 is currently running.
    iTunesHelper 10.0.0.68 is currently running.
    Apple Mobile Device service 3.2.0.0 is currently running.
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    *No iPod, iPhone, or iPad found.*
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