Printing a PDF document from a network printer hosted on Windows Print Server
Hi
We have a use case where a XFA form needs to be merged with the XML file and later be printed on a printer hosted on Windows Print Server.
While I know the first part of merging the template with the data file, I am stuggling to get my document printed.
Here are the options that I have already tried -
1) Used the generatePrintedOutput to render a flat PDF and convert it into a PS format.
2) The output of the above service was input to the "sendToPrinter" service with following configuration settings
Input document : <Document variable referencing to the output of the GeneratePrintedOutput service>
Printer Protocol : DirectIP
Server URI : \\ <IP address of the Print Server> NOTE: The Print Server is hosted on a different domain & is a Windows Server
Printer Name : \\ <IP address of the Print Server>\<name of the printer>
Some more information about our LC servers -
OS -> Unix
Application Server -> JBoss
When I used these settings and invoked the process, I got the following exception -
2011-03-07 11:13:39,047 ERROR [com.adobe.livecycle.output.exception.OutputException] ALC-OUT-001-403: Could not connect to the DirectIP Server: \\<IP Address of the Printer Server>.
2011-03-07 11:13:39,067 ERROR [com.adobe.workflow.AWS] An exception was thrown with name com.adobe.livecycle.output.exception.OutputException message:com.adobe.livecycle.output.exception.OutputException: ALC-OUT-001-403: Could not connect to the DirectIP Server: \\<IP Address of the Printer Server>. while invoking service OutputService and operation sendToPrinter and no fault routes were found to be configured.
2011-03-07 11:13:39,069 ERROR [com.adobe.idp.workflow.dsc.invoker.WorkflowDSCInvoker] An exception was thrown with name com.adobe.livecycle.output.exception.OutputException message:com.adobe.livecycle.output.exception.OutputException: ALC-OUT-001-403: Could not connect to the DirectIP Server: \\<IP Address of the Printer Server>. while invoking service OutputService and operation sendToPrinter and no fault routes were found to be configured.
2011-03-07 11:13:39,079 ERROR [com.adobe.workflow.AWS] An exception was thrown with name com.adobe.livecycle.output.exception.OutputException message:com.adobe.livecycle.output.exception.OutputException: ALC-OUT-001-403: Could not connect to the DirectIP Server: \\<IP Address of the Printer Server>. while invoking service OutputService and operation sendToPrinter and no fault routes were found to be configured.
Therefore I tried to check if I am able to Ping the Printer Server from my Livecycle Server and found that the ping was successful.
Next - I changed the Printer Protocol from DirectIP to SharedPrinter keeping the rest of the settings same. In this case - when I invoke the process, it did not throw any error , but it did not print any document as well.
Any suggestion where I have gone wrong? Pls let me know if you would need more information to help me resolve this issue.
Thanks & Regards,
Priyank
Well I found the answer......
I had to do the two steps below -
1) Go to Admin UI, "Trust Store Management -> User & Password Credentials" and add a profile for my Printer server with login ID and password which can access the printer.
So in the "User & Password Crendentails" page, I click on "add" and fill the following values
Profile : \\ <IP address of the print server> ....... (It is important that you write the name correctly..for example " \\10.10.234.212"
USername : <user id who has access to the printer>
Password : <password for that user Id>
2) In the sendToPrinter service, I used CIFS as the protocol and I have the proper Server URI as below
\\10.10.234.212\<printername>
And it worked ! .....
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