Printing Photos with AirPrint to Epson Px730Wd produces white edge

All,
I have just bought a new Epson PX730WD and have a small problem when printing photos via AirPrint. I always get a 3mm white edge on the right hand side of my photos. Printing the same photo from Epson iPrint app works fine and it works from my PC as well, but using AirPrint via the native photo app always produces this white edge. Very annoying as I prefer to use the native functions when available, but cannot be doing with this edge.
Any ideas?
Thanks
Chris

I have contacted Epson Support and they told me to try the iPrint app which I did and it worked fine. So the problem seems to lie somewhere between airprint and the printer recognising what is being sent via airprint. I can't find an Epson forum where these type of issues are discussed. I was hoping someone else may have an tried airprint with a PX730wd to see what results they get.

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If he has a Canon printer that is compatible with Airprint, and he has upgraded the printer Firmware, you should be able to print. In fact, you should be able to print emails, web pages, notes, AND photos through Airprint. The Canon app should add more capability when printing photos (e.g., choice of paper types, paper sizes, image sizes, etc) that Airprint does not offer, so the Canon app is good to have for photos.
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Try turning the printer off then on again. This will reset it.
What kind of a router is he using? Airprint needs Bonjour to talk to the router. There may be a firmware upgrade for that too.

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You can also try Google cloud, I will be giving you links below on how to go about it.
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http://www.apple.com/support/ipad/assistant/airprint/
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http://androidadvices.com/how-to-print-from-androi?d-phone-with-google-cloud-print/
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Click on the BLUE KUDOS button on the left to say "Thanks"
Although I am an HP employee, I am speaking for myself and not for HP.

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Hello,
I will be giving you guys a couple of tips on how to print photos with HP ePrint. These are general tips to make it a little more easier to use HP ePrint.
#1: Have 4" x 6" photo paper preloaded in your printer
The first step in getting quality photo prints with HP ePrint is having 4" x 6" HP Photo Paper preloaded in your printer’s dedicated photo paper tray. If your HP ePrint-enabled printer doesn’t have a separate photo paper tray, just make sure that photo paper is the only paper loaded in the tray when printing photos.
All photos e-mailed with HP ePrint will print at a default size of 4" x 6".
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If you don’t have photo paper loaded into your photo paper tray, this message will appear on the printer’s display: “Load paper into photo tray”.
If you have 5" x 7" paper loaded into the tray, it will still print a 4" x 6" photo on the paper, leaving a white border along the top and the side.
HP ePrint will ensure your image is printed with the correct orientation so your photo won’t be cut off.
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Check your image’s dpi: Right-click on your image on your PC’s desktop, then selectProperties, and the Details tab.
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To print a photo or image that is less than 100 dpi, insert the image file into a Word document before e-mailing. Your image will be printed on paper from the main printer paper tray.
Image attachments must be less than 5MB (megabytes). Also, HP ePrint supports a maximum of 10 attachments to a single e-mail. E-mails that exceed these limits will not print.
Find out how megapixels affect the resolution and quality of your digital photos.
If you guys have anymore questions let me know.
Also, remember if you find any of my post helpful or want to say thanks make sure to click the white star under my name to give me Kudos.
I really appreciate it!
Thanks!
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I hope this is helpful!
Also, remember if you find any of my post helpful or want to say thanks make sure to click the white star under my name to give me Kudos.
I really appreciate it!
Thanks!

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Hello @Joseph_TX ,
Welcome to the HP forums.
I understand that you want to know if a way to configure the HP ePrint.
I would like to help.
Unfortunately there is no way to reconfigure the ePrint.
When you send an email to the printers ePrint address, it will print the body of the email and any attachments.
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Please call our Cloud Services at 855-785-2777.
If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Hours:
Mon-Fri. 8am - 11pm, Sat. 9am-8pm - EST
Mon-Fri. 7am - 10pm, Sat. 8am-7pm - CST
Mon-Fri. 6am - 9pm, Sat. 7am-6pm - MST
Mon-Fri. 5am - 8pm, Sat. 6am-5pm - PST
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

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Nafoni wrote:
And in other words, replacing my Epson-printer with a HP-printer will solve my problem?
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Hello @Joseph_TX ,
Welcome to the HP forums.
I understand that you want to know if a way to configure the HP ePrint.
I would like to help.
Unfortunately there is no way to reconfigure the ePrint.
When you send an email to the printers ePrint address, it will print the body of the email and any attachments.
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Also the ePrint feature will not resize pictures sent.
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Please call our Cloud Services at 855-785-2777.
If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Hours:
Mon-Fri. 8am - 11pm, Sat. 9am-8pm - EST
Mon-Fri. 7am - 10pm, Sat. 8am-7pm - CST
Mon-Fri. 6am - 9pm, Sat. 7am-6pm - MST
Mon-Fri. 5am - 8pm, Sat. 6am-5pm - PST
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

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Printing Photos with AirPrint to Epson Px730Wd produces white edge

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