Printing Presets Page Freezes

Using Photosop Elements 11 to prepare an image to print, after I click "Print/ Page Setup/ Presets/ Show Presets", to choose a Preset, when I click either Cancel or OK to leave the page, it freezes and I have to Force Quit Photoshop to clear it. What am I doing wrong? How can I shut the box without having to Force Quit Photosop please?

I found this.
http://forums.adobe.com/message/5301744#5301744

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