Printing/Preview Calendar Month View shows no appointment

On some clients when the user clicks on Calendar and then choose print calendar both preview and the print(obviously) show no calendar events. There are calendar events on those days and other users with some of the same calendars can print.
We've updates the client to 2012 SP2, Firefox is the latest and we tried changing IE to be the default browser in case that was involved. We also changed their default printer to be the same as a working client and rebooted the workstation. No effect - although changing the default printer ended up showing a gray screen instead of at least just a blank calendar. We also checked all options to see that they were the same as a working client.
I am at a loss. Does anyone have any other ideas as to what to try to get this fixed. They really need the option to print their calendars on a regular basis. Thank you.

Originally Posted by laurabuckley
Hi Nyle,
Thanks for the info. Let me see what I can do about getting this tested/reported for you.
Please ping me if you haven't heard back in a week - thanks
Cheers,
Hi Laura,
I see TID 7011876 that talks about "Unable to print shared or subscribed calendars" and how it prints just a blank page with date range. Our problem is similar - even the print preview comes up grey. We seem to have fixed it on one workstation with a client repair install from another Windows profile but it's a fluke because it hasn't fixed anyone else.
Anything that you can do to help us get this through to Novell is so greatly appreciated. This is a major problem for us. I have full departments that have migrated from using Google calendars to GroupWise. As an organization we are trying to all use the same calendaring system. Some of my departments have a real need to print and cannot do so. This is keeping them from communicating with staff. That TID I mention is from SP1 and listed Reported to Engineering in March.
I know in Enterprise Calendar it would seem that printing to paper would be a low priority but my Administrators have shown me very good reasons to do so. Hopefully, Novell can look at this as more of a priority to fix. We are on SP2 at this point. Thanks again. 8^D
-Nyle

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