Printing problem from Acrobat 11.0.04

Hi,
I am running Mountain Lion 10.8.5 and have recently upograded my Acrobat XI to 11.0.04. After doing this I can no longer print pdf's to my desktop printer which is a Xerox Phaser 7500 duplex printer. I had this problem before after a previous upgrade of Acrobat caused the same issue. It ended up being a problem with the xerox print driver and after getting the latest version from Xerox it solved the problem. The latest driver on their website (XeroxPrintDriver.2.112.0) doesn't work. Anybody have this same problem, or any later drivers that might work?
Please help
Kind regards
Kevin

What happens if you try to print from Preview instead?

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Printing problems from acrobat with recieved pdf's

Hi everybody,
We have a problem with printing PDF files on windows 7 32 bit. This only happens with files that have come through one persons emails. When you open the PDF file from outlook it works fine but when you print it it crashes the print spooler service and the print job gets stuck in the print queue then you have to go into the queue and manually delete it. When I open pdf files that i have downloaded it all seems to work fine and will print.
Any help would be muchly appreciated
Also from this email you can email to an xp machine and it prints but if you email to the other windows 7 machine it does the same thing. But the other windows 7 machine can print thier PDF's from thier emails
Thanks
Jake

Quite frankly, it would really help the Adobe Acrobat team if you at least provided information as to what version of Acrobat or Reader you were using, what type of printer (manufacturer, model, and whether PostScript or not), etc.
We are not aware of a general problem of the type you describe and such information would help us track the issue down to assist you and any other users.
- Dov

Printing problem with Acrobat Pro 10.1

I get an "Insufficient memory" message on my LaserJet printer when trying to print certain PDFs using Acrobat Pro 10.1, but the PDFs are printed without any problem from Acrobat Pro 9 or Preview. Does anybody else have this problem?

Thanks for responding I was using an MS Excel spreadsheet to merge details to produce labels in a programme called NiceLabel Pro. The information from the spreadsheet was very simple - a readable code number and a QR code. In the Nice Label document setup you nominate the printer - in my case this was the Adobe PDF printer - to produce a Press Ready quality PDF file. I tried several times to print this file and each time ended up with page 1. As the job was urgent and I had a deadline to meet, I ended up installing a programme called Nitro - which also produces PDF - to complete the job, without a problem. However, I would prefer to stick with my Adobe Acrobat software as the other alternative is limited in its pre-press options. Hope this information will enable a solution to the problem.
- Thanks, Lynne
Hi again Dov - have you been able to come up with an answer to my Acrobat problem. Would like to begin 2015 with workable Acrobat.
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HUGE BUG printing Booklet from Acrobat Pro 11.0.10

I spent an hour chatting with Adobe support in India. They could not solve this issue.
I submitted a BUG REPORT at Adobe - Feature Request/Bug Report Form
Here is the BUG Report:
******BUG******
Concise problem statement:
Steps to reproduce bug:
1. Export individual pages from InDesign as pdf (16-page booklet, each individual page is 5-1/2" x 8-1/2")
2. Open pdf in Acrobat Pro 11.0.10
3. Choose actual size, then choose booklet, and print. (printer contains letter-size paper, and page set-up is set to 100% scale.)
Results: The printed booklet is the WRONG SIZE! The pagination is correct as usual, but each individual page is being REDUCED, and now each page image is too small, and there is now a GAP between pages, and the entire booklet is useless. If you can, please see case number: 0186447426: support chat: it covers everything we have tried so far ... (We tried everything they could think of, but all attempts failed.) This bug was introduced somewhere along the line with Yosemite.
Expected results: As usual, when printing booklets from Acrobat Pro, we expect the print to be the right size, the same size as the InDesign doc, and as it has been printed previously by Acrobat Pro prior to Yosemite. Thanks for fixing this disaster of a bug. Please contact me if you need further info, copies of the individual page pdf, etc.
I am literally stuck. I can go through the laborious process of using InDesign to "print booklet" to a postscript file and use Distiller to make the booklet pdf, but under Yosemite, I am prevented from installing print drivers unless that printer is locally available on my network. Unfortunately, the printer is located at my client's place of business.
I realize there is typically a leap-frog effect between operating system updates, hardware, and application updates, but combined with other Yosemite issues, this Acrobat Pro bug is killing my business.

DrStrik9 (sounds a bit poisonous to me!),
The issue, regrettably, is that Acrobat is performing as designed. And it has nothing to do with either MacOS 10.10 or anything new or different with Acrobat 11.0.10 (versus earlier versions going all the way back to the initial implementation of the booklet printing feature). And this isn't directly a printer driver issue, either! The same behaviour occurs both on MacOS and Windows.
The problem, simply stated, is that the Booklet print option in Acrobat (and Reader) is attempting to avoid loss of content due to the paper's non-printable margins. The scaling factors in the Size print option are not utilized at all in the Booklet print option. The Booklet print option attempts to fit two logical pages of your PDF file into the printable area of each physical sheet of paper. Assuming that your printer's Letter page is defined as having a printable area of 8"x10.5" due to a 0.25" non-printable area surrounding the page, then the Booklet print option will force each of the 5.5"x8.5" pages of your PDF file into a 5.17'x8" area centered on each half of the 8.5"x11" printed sheet.
There are three workarounds that I know of:
(1)    Many high end printers have booklet printing capabilities in the printer or printer driver itself. Check the detailed driver options to see whether in fact your printer / printer driver does support a booklet printing option. If so, try that first. That would likely solve your problem.
(2)    Assuming that this is a PostScript printer, edit the .PPD file for the printer you are using to to modify the specification of the Letter printable area. In the PPD file, you will see an entry similar to this:
    *ImageableArea Letter/Letter: "18 18 594 774"
or
    *ImageableArea Letter/US Letter: "18 18 594 774"
Edit the entry to change only the four numbers as follows:
    *ImageableArea Letter/Letter: "0 0 612 792"
That indicates to the PostScript driver that there is no unprintable border on your pages. Then save the .PPD file. I would then suggest rebooting and then trying to print. Note that the side effect of this is that Fit and Shrink oversized pages options will not take into account the non-printable area of your printer.
Note that a similar hack can be done with Ledger (i.e. 11"x17") page descriptions in the PPD to fix a similar issue affecting printing 8.5"x11" pages to 11"x17" sheets as booklets.
(3)    There are some very reliable third party plugins for Acrobat that provide full advanced document imposition capabilities, creating what are known as printer flats as a new PDF file from your logical pages. There are n-up, booklet, step-and-repeat, etc. options galore in such packages. Examples include Quite Imposing and PDF Snake. I have personally used Quite Imposing for nearly 15 years for this purpose and can vouch that it works beautifully. I don't have personal experience with PDF Snake, although it is less expensive.
Good luck and let us know if any of this helps you at all!
          - Dov

PDF file prints fine from Acrobat reader XI, but not Acrobat Standard XI

I have a 2 page document that is set up as tabloid 11x17, meant to be printed duplexed and folded as a 4 pamphlet. The document with the same printer settings prints fine from Adobe Reader XI but from Adobe Standard XI, Page 1 prints fine, but page 2 looks like it is trying to print on the backside of an 81/2x11 instead of 11x17. I have played with the print settings in Standard, and cannot come up with a combination that prints that document correctly, yet it prints fine from Acrobat Reader XI. I did double check for updates on both products and installed them. Anyone have any idea as to why this is happening? If I print page 2 by itself it does print properly, just not when sent duplexed with page 1.

Well, for those following this thread or needing a solution, I found a work-around though I'm still not sure why the initial problem exists.
In Acrobat 9 Pro, once you have the main print dialogue box open, follow the steps below:
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Our creative department is having issues printing slugs from Acrobat.
(slugs were created in InDesign CS5 and exported to pdf)
There are NO issues printing form Acrobat Pro 9.5.3.
Ther ARE issues printing from Arobat Pro 9.5.4.
The slug and bleed shows up in the print preview screen but does NOT print.
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Thanks!

Did you ever figure this out? One day I was printing slugs a few days later acrobat was not printing them, even though they show in the preview. Help?

Printing problem in Acrobat Pro 9

These are four page documents but when I print from Acrobat 9 Windows, all I get is the first page.
Printing them from Acrobat for Mac works fine.
I have checked all print settings. Printing multipage documents from other Windows programs like Word is working fine.
Any suggestions?
thanks

Thanks a lot. I'll try it on Monday...
Freundliche Grüße / Best regards
i. A.
Peter Haentjens
(IT-Administration)
HUBTEX Maschinenbau GmbH & Co.KG
Werner-von-Siemens-Strasse 8
36041 Fulda, Germany
Tel.:     +49-661-8382-372
Fax:     +49-661-8382-110
Mobil(e):   +49-171-5160356
mailto:     [email protected]
Internet:   www.hubtex.com

Can not longer print pdf from Acrobat Reader

All of a sudden I can no longer print pdf files to my printer. It is shared by all the computers in our household and any time I try to print from any of the computers now, instead of printing it creates a prn file instead. I can find no option in the printer properties where selecting or deselecting something to enable or disable printing to files. All the systems are either MS Vista or Windows 7. Though there are commands that allow sending a prn to a network printer, they require a named print server, which we don’t have on our peer-to-peer network.
It is interesting that I can create a pdf file in Photoshop on my system and it will print from Photoshop. I can also print the “problematic” documents for Photoshop, which I only have on one system. But anything created in Acrobat will not print natively from Acrobat reader.

In the Print dialog click on Advanced, then uncheck Print to File.

Tabloid duplex printing problem from CS4 (Acrobat and InDesign)

I cannot print a two-page tabloid (landscape mode) pdf document properly from a MacBook Pro or a Mac Pro running 10.6.2 using Adobe Products (Acrobat 8 or 9, or InDesign CS3 or CS4) to an HP LJ5550DN. The printed version prints on both sides of the paper, but the right 1/4 of each page doesn't print. Furthermore, if I reboot and print just one side, it prints fine, but when I select duplex I get this problem and if I try to print just one side again, it prints w/o the 1/4 of the right side of the paper.
I can print the tabloid duplex correctly using Preview on the same computers. I can also print correctly using Acrobat 7 from a Mac G4 running Mac OS 10.4.11. I can print a single tabloid sheet correctly from Illustrator CS3 or CS4 from the Snow Leopard computers, but since Illustrator doesn't handle more than one page, can't send it duplex.
I conclude that the problem is the Adobe software under Snow Leopard. If you know what is wrong with the Adobe software, please send me the fix - it would streamline the process.

I'm having exactly the same problem, with a 5500dn. As with you, the problem is present in both CS3 and Acrobat 8 and 9, and I can print a duplex A3/tabloid PDF correctly with Preview. (only the colour balance is rubbish!)
Mac OS 10.6.2, print driver HP Color Laserjet 5500 v3010.107 (although it's obviously not the driver).
Needless to say, any solution to this needs to address CS3 and later apps.
Bug report filed.
Thanks,
--Richard E

[JS CS3 Win] Export to PDF then auto-print PDF from Acrobat

Hello!
I am working on the script that is exporting pages to PDF, and would like to automatically send exported PDF to print from Acrobat.
I get the scripting part for exporting to PDF, and it's working very well, but I have trouble on the part of the script that tells Acrobat to open the PDF and send it to printer. Script is run from InDesign, so I thought this is right forum to ask.
The following part of the script is working OK on one computer, but on other two computers with similar configuration (CS3. Windows, Acrobat 8) it doesn't work at all and I can't figure out where is the problem:
var printFile = "/c/temp/test.pdf";
var remoteScript = "printFile = decodeURI('"+printFile+"');\n";
remoteScript += "var doc = app.openDoc({cPath: printFile});\n";
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remoteScript += "pp.pageHandling = pp.constants.handling.shrink;\n";
remoteScript += "pp.NumCopies = 2;\n";
remoteScript += "pp.interactive = pp.constants.interactionLevel.silent;\n";
remoteScript += "pp.printerName = '\\\\hrhqzgw23prn01\\\hr300019ps';\n";
remoteScript += "doc.print(pp);\n";
remoteScript += "doc.closeDoc(true);";
acrobat.executeScript(remoteScript);
I would appreciate any help. thank you.

Hi Mark,
Here is a sample script. It exports the active InDesign document to pdf file, using its base name, to the root of C drive. Then opens the exported file in Acrobat, prints it to the default printer and silently closes it.
Tested on InDesign 5.0.3, Acrobat 8.0.0, Windows XP SP3.
#target indesign
var myIndesignDoc = app.activeDocument;
var myBaseName = GetFileNameOnly(myIndesignDoc.name);
var myFile = new File( "/C/" + myBaseName + ".pdf" );
myIndesignDoc.exportFile( ExportFormat.pdfType, myFile, false );
var myScript = 'var myAcrobatDoc = app.openDoc( "/C/' + myBaseName + '.pdf" );\n';
myScript += 'myAcrobatDoc.print( {bUI: false, bSilent: true} );\n';
myScript += 'myAcrobatDoc.closeDoc( true );';
var bt = new BridgeTalk;
bt.target = "acrobat";
bt.body = myScript;
bt.send();
function GetFileNameOnly(myFileName) {
    var myString = "";
    var myResult = myFileName.lastIndexOf(".");
    if (myResult == -1) {
        myString = myFileName;
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Short explanation of the acrobat script:
1. Open the pdf file, just exported from InDesign
var myAcrobatDoc = app.openDoc( "/C/' + myBaseName + '.pdf" );
2. To print the document silently I use the doc object’s print method and set the following parameters:
bUI -- Determines whether to present a user interface to the user
bSilent -- Suppresses the Cancel dialog box while the document is printed
myAcrobatDoc.print( {bUI: false, bSilent: true} );
3. Close the document without notifying the user:
myAcrobatDoc.closeDoc( true );
Regards,
Kasyan

Printing problem in Acrobat Pro

Hello all.
I have acrobat pro CS4 and have just made this my default from Preview as I am finding print output from preview is really bad.
However I am having an issue in Pro.
I cannot seem to make it understand the dimensions my printer can goto. I have a phaser 8550 which can print to within 8mm of the edge of the paper (A4)
Now if I tell it to reduce to fit and print it will print with the bottom edge being a good inch from the edge. If I tell it not to reduce then it will print to within the 8in, but of course the image is cropped.
Is there anyway to get this right?

You say you're using Verdana but you're not. The error message clearly shows you're using MyriadPro Bold.
You probably recently installed the Mac OS X 10.6.7 update which has a bug with OpenType PostScript fonts like MyriadPro Bold. Either use Verdana or another TrueType or PostScript font, or revert to Mac OS X 10.6.6.
Read about the problem here: http://www.tidbits.com/article/12078

Printing problems with acrobat and Mavericks

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Have you reset the printing system…
http://support.apple.com/kb/PH14141
Does Preview do any better? That will indicate if it's the printer driver or something in the application's printing system.
It would be worth checking that the printer drivers are up to date - a migrated driver may not be appropriate for 10.9.

Print problem with Acrobat XI

Hi,
After implementation of Acrobat XI my company is experiencing problems with pdf files failing to print on some printers.
The problem occurs for these specific printer types (reported so far): OCE 6522C, OCE CS 250, Canon iR-ADV C5045/5051.
The common problem is that when the pdf is printed (Reader XI standalone or as IE plugin or Acrobat XI professional) it looks normal and we get the normal confirmation that the print job was successfully sent to printer. However, in all cases the job never goes into the printer queue but gets deleted without a trace.
The problem is only present for PDF files created using Acrobat Distiller XI and printed with Reader/Acrobat XI. All pdf files created with Distiller versions pre XI, print fine on all printers.
The problem is present regardless of which user creates the pdf and who tries to print (as long as Acrobat XI is used.)
If we create pdf using the utility "PDF creator" from pdfforge, the printing works perfect from both Reader and Acrobat XI.
If we print pdf files generated by Distiller XI with "PDF Architect" from pdfforge, the printing still works perfect.
It seems to us that a change in either Distiller XI and/or Reader/Acrobat XI is causing the printers to skip/delete the job??
We cannot easily ensure that all printer drivers are updated, as this is a large company with several thousand enployees in many different offices around the world.
Some system details:
OS: Win 7/Serv. pack 1/64-bit
Reader v. XI, 11.0.2
Adobe Distiller professional XI, 11.0.0136
Distiller settings: Profile: "High Quality Print", Security: none, Comaptibility: Acrobat 5.0 (Pdf 1.4), All fonts embeded
Printer driver used for generating ps: Adobe PDF (Adobe PDF converter)

Hi,
I have the exact same problem. I have noticed that the screen asking for the serial number is on my OS language (Danish). If I deactivate photoshop and activate again the same screen is in English and allows me to login and register the license with no problems. Only when printing with the Adobe PDF printer I get the problem!!
Anyone?

Difficulty printing colors from Acrobat 8 PDF

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We sent the file to a user in another area who still has Acrobat 7 and when they print the file they lose the colors. If we send the job to their printers from Acrobat 8 the colors print correctly so it doesn't seem to be a printer issue.
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I have no idea about the extend tool. You need to update to the latest version of AA 8, but it appears you are there with 8.3.1. You should print to the Adobe PDF printer. OFFICE 2013 is not compatible with the AA8 PDF Maker. So far I have only seen one person suggesting success with AA8 and Win8.1. If you can give details about your problem, we might be able to help, but you may not be successful. Only time and trial will tell.

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I have 3 PCs on my home network:
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2.    Windows 7 desktop (Ultimate SP1 64 bit) with HP 1018 USB printer.
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All computers can see each other and share folders on the home network.
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Printing problem from Acrobat 11.0.04

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