Printing Problem with Pro-100 and Photoshop

This is my setup: using Mac Pro running Snow Leopard (10.6.8) & editing & printing from Photoshop CS 6. I have new Canon Pixma Pro-100 printer and set it up OK. First thing printed was a page from a document from MS Word on 8.5X11 plain paper - this came out OK. Next I fire up Photoshop and open a 4X6 inch image (just a snapshot in jpeg, landscape format) to do a test print. I set it up in the print dialog as 4X6 paper, Canon's Pro Glossy paper profile, rear tray, standard print quality, Photoshop manages the color. I load the paper in the rear tray close the covers and hit print.
Now, when it starts to print the printer moves about 3.8 inches of paper out of the printer and it starts printing on the remaining 2.2 inches then spits the paper out. It does this in Photoshop (any image, it doesn't matter), and it does it printing from Nikon’s Capture NX. I have been able to get it to print on the paper correctly using Apple's Preview program but that that's not going to do me any good. I was on the phone with Canon tech support for about 2 hours and they were completely puzzled suggesting I would have to use Canon's printing apps instead to print - that doesn't do me any good either. I want to be able to print from Photoshop. I have the most recent Canon driver, and Photoshop is up to date. Any one every heard of this or experienced the same problem? I don’t think I’ve overlooked anything. Thanks JMDavis!

Hi JMDavis,
Have you tried printing using the Print Studio Pro plugin for Photoshop? If this is not install, it is available for download from Canon's web site. To download and install Print Studio Pro, please follow these steps:
1. Visit Canon's website at: http://www.usa.canon.com/cusa/support/consumer
2. Type PIXMA PRO-100 in the "Enter Your Model Name" box and click GO.
3. On the Support page for your unit, click the 'Drivers & Software' link in the middle of the page.
4. Click Software.
5. Click on Print Studio Pro.
6. If you agree, please select the checkbox next to "I have read and agree to the terms of the Disclaimer and wish to continue with the download".
7. Click on the Download button.
8. The file will be downloaded to your Downloads folder.
9. Once the download is complete, close all windows.
10. Double click [mpsp-mac-1_3_5-ea9_2.dmg] in your Downloads folder. Files will extract.
Follow the prompts and installation will complete.
Once installed, please open your image in Photoshop and print it using the Print Studio Pro plugin.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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