Printing to officejet pro 8500a from ipad

I can print from my MBA and iPhone 5S by wireless to HP Officejet Pro 8500A but not from my iPad Mini.  Can any suggest why not and a solution please. Thanks

Setup a typical HP AirPrint Printer
1. Insert the CD into the CD drive of the computer, and then wait a few seconds for the software installer to start.
2. Accept the installation agreements, and then click Next . It might take several minutes for your computer to install the printer software.
3. You will be asked to connect printer to computer with USB cable
4. You will be ask how you want to connect to printer, select Network (Ethernet/Wireless) and then click Next.
5. Setup will access computer and router for wireless settings.
6. Setup will ask if you want to use wireless settings (SSID and Password) to setup printer. Select Yes and press Next.
7. Setup will then send wireless settings to printer.
8. Once printer is setup, you will be ask to remove USB cable.
9. The printer is now ready for AirPrint.

Similar Messages

  • Booklet printing hp officejet pro 8500a plus

    I have a HP Officejet Pro 8500A Plus and run Win 7 64-bit and MS Office 2010 Pro.  I can print booklet format from PDF documents, but not from Word.  In Word, when selecting [Print Properties], I can choose [booklet], but once I click on OK, this setting is discarded and defaults back to full page double-sided printing.  How can I fix this? I have tried it with a different printer and it then works from Word, suggesting that the problem probably lies with the printer driver.

    NOTE:    The printer driver does not support manual duplexing. Two-sided printing requires an HP Automatic Two-sided Printing Accessory to be installed on the device
    found online in user guide  I am researching to find a printer that can do booklet printing

  • How do I load an envelope in my printer (HP Officejet Pro 8500A)

    How do I load an envelope in an HP Officejet Pro 8500A Plus printer?

    Hi,
    Page #35 of the manual says:
    Cards and envelopes
    • Avoid envelopes that have a very slick finish, self-stick adhesives, clasps, or windows. Also avoid cards and envelopes with thick, irregular, or curled edges, or areas that are wrinkled, torn, or otherwise damaged.
    • Use tightly constructed envelopes, and make sure the folds are sharply creased.
    • Load envelopes with the flaps facing up and to the right or the back of the tray (tray 1 or tray 2 in some models)
    You can download the manual (should be on the CD too) from the following link
      h10032.www1.hp.com/ctg/Manual/c01643304.pdf
    Regards
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • I have successful​ly installed printer officejet pro 8500a but cannot print my emails.

    How do I print e-mails on my new printer HP Officejet Pro 8500A?

    That depends of  your e-mail service. If you are using Outlook, or just directly using Hotmail/Gmail/other mail service...
    Or, are you getting an error when you try to print e-mails?
    Or, are you trying to use ePrint?
    007OHMSS
    I was a support engineer for HP.
    If the advice resolved the situation, please mark it as a solution. Thank you.

  • HP Officejet Pro 8500A Plus and Windows 8

    Hi all ~
    Can anyone tell us what this means and walk us through a fix?  (You'll know from the question what our level of expertise is....)
    We've had an HP Office Pro 8500A Plus for a couple of years.  We just got HP TouchSmart with Windows 8 and while we can print from the computer just fine, we can't scan.  When loading the printer CD, we get a message that reads: "install cannot continue....The operating system of this computer is not supported....Upgrade the operating system" 
    We don't know how to proceed.
    Thanks
    This question was solved.
    View Solution.

    Since you are getting an error that the operating system is not supported, you may benefit from going to the HP website and downloading the installation package from there.  Here is a link directly to that site (US Version): HP Officejet 8500A Plus Full Feature Software and Drivers. 
    In this link, you will find all of the software downloads available for the printer.
    --Officejet Pro 8500A Plus--
    If you are installing the printer with a USB cord, unplug the cord before proceeding.  Let me know if I can be of any more assistance.
    Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
    When a solution is found please mark the post that solves your issue.
    Every problem has a solution!

  • My iPhone and my iPad are connected by wi-fi, but I can't print on HP Officejet Pro 8500A Plus. On the other hand, I can print over wi-fi from PC. What can I do?

    Hallo, thank you for trying to help. Here is my problem:
    In the past, the airprint was possible without problems from iPhone 4 and iPad 2. Since today it doesn't work anymore. My iPhone 4 and my iPad 2 is connected by wi-fi and I can serve in the internet. But I can't print on HP Officejet Pro 8500A Plus. On the other hand, I can print over wi-fi from PC.
    There are low ink-levels and therefore a message comes to indicate this by printing from PC. iPhone and iPad are accepting the print order without any messages after, but does't excecute the print.
    What can I do?

    Hey helmut,
    You can also try the ePrint method listed here if you can't get AirPrint working:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02641898&cc=us&dlc=en&lc=en &product=4116838&tmp_track_link=ot_search
    The application HP home and biz app is free in the app catalogue!
    Hope this helps.
    I work for HP.

  • Why can't I print to my HP OfficeJet Pro 8500A Plus All-in-One from my wired PC?

    I have an HP OfficeJet Pro 8500A Plus All-in-One on my network.  My router is wireless, which several of my devices (laptops, ipads, etc.) use to get an internet connection, but I have one desktop PC that is actually wired to the router via ethernet cable.  For some reason, when I attempt to print to the 8500 from the wired PC, the doc just sits in the que, eventally registering as an 'error'. But all of my wirelss devices can print to it just fine.
    Oddly, this is somewhat of an intermittent issue, as I have printed successfully from this PC before, but I can't right now.  I'll also throw this in: I have at times, plugged an ethernet cable into my wireless-capable laptop and had the same issue.  But then I just unplug the calbe, reboot, and turn on wireless, and can print without any issues ... so I suspect it has something to do with the fact that the PC is wired to the router.
    Don't know if this has anytthing to do with it, but my wireless network is called 'FrogNet', but my wired PC doesn't see 'FrogNet' like all my wireless devices do.  It just indicates that this is part of a generic network.   Ideas?  (All computers run Win7.)

    Hi pulind,
    Run the diagnostic utility from Message 2 of 5
    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as "Accepted Solution"

  • HP Officejet Pro 8500A Premium will not print docs from computer, but will print a test page.

    HP Officejet Pro 8500A Premium will not print docs from computer, but will print a test page.  I continually get a message that the computer cannot communicate with the printer.   Not only will it not print docs, it will not print web pages using IE 11 or Google Chrome.
    I've used Print and Scan Doctor, it always reports there are no issues and prints a test page even though I can't print anything else. 
    Each time I want to print, I must reboot the computer.  After reboot I have one chance to print.   This problem started February 15, 2015.  
    My operating system is Windows 8.1.   I have unintalled the HP software, rebooted, then reinstalled the software:
    OJ8500_A910_1315-1.exe
    HP Print and Scan Doctor - HPPSdr.exe
    HPSupportSolutionsFramework-11.51.0049.msi
    All versions were last downloaded on April 4, 2015.
    I have a home wireless network (Ubee DDW366 router).  All other devices in the house will print to the 8500A printer without issues:  2 Toshiba laptops, 2 Android phones, and 1FireHD.
    The desk top is installed with a Netgear Network card I don't know the model, but I had it tested by a PC Tech to confirm that the card is working.   The card and Windows 8.1 were installed on January 3, 2015.
    I have run virus scans and malware scans.  Each time they show there are no issues with my desktop.  What kind of desktop? Specifically made to my specs from store parts. . . no brand name computer.  ASUS Motherboard P6X580 Premium.  Now I will probably get hacked!
    I am at my wits end.  And it is frustrating when I need to make a print of something and the system locks up.  I often resort to screen printing to a word document to save in order to reboot. . . .but then I lose all sorts of capabilites when I salvage what I needed.  Also this is a time consumer.
    This printer has served us well for two years and I have expensive cartridges waiting; another two rounds of refills.
    Help?
    Addendum:  I can scan using HP Printer Assistance.  I open the HP Printer assistant, it "retrieves" info from the printer, then I select "scan a document or photo" and the printer responds.   I have no trouble with scanning.
    This question was solved.
    View Solution.

    Hi ArielAce , thanks for getting back to me!
    I would recommend downloading and running the HP Print and Scan Doctor.
    Please keep me posted!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • HP Officejet Pro 8500A not printing from black cartridge

    This happened in an instant-no warning. I have tried all known troubleshooting and have disconnected.  The cartridge is one month old - no error messages.

    Hello there! Welcome to the forums @Mickgogs ,
    I would recommend scrolling up to my last message about the black ink not printing. I have posted a troubleshooting guide to help resolve the issue. If the steps don't help, call HP directly to see what your options are.
    Re: HP Officejet Pro 8500A not printing from black cartridge
    HP's contact info:
    If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada,: click here.
    Have a great weekend
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • I live out in the county where WiFi is not available.  I don't have internet either.  I have purchased the ipad2 and have been told that I can print from the ipad2 directly to the HP Officejet Pro 8500A eprint all-in-one.  Is that true?

    I would like to be able to print from my ipad2 or my iphone4 directly to a wireless printer.  I don't have WiFi at home or internet.  I am able to get my emails and use the internet thru both these at home.  Will I be able to use them to print? Any suggestions which printer?  I was told that the HP OfficeJet Pro 8500A eprint all-in-one should work and wouldn't have to use a router.  I don't want to go purchase this and try to set it up if it won't work thru the 3G network.

    kathyfrompalmyra wrote:
    I would like to be able to print from my ipad2 or my iphone4 directly to a wireless printer.  I don't have WiFi at home or internet.  I am able to get my emails and use the internet thru both these at home.  Will I be able to use them to print? Any suggestions which printer?  I was told that the HP OfficeJet Pro 8500A eprint all-in-one should work and wouldn't have to use a router.  I don't want to go purchase this and try to set it up if it won't work thru the 3G network.
    Apple says that it will work.

  • Officejet Pro 8500A Premium will not print from my laptop

    I have an Officejet Pro 8500A Premium. I jus had ot reload my driver thinking it would resolve the below issue but it did not. The connection string is  laptop -> docking station -> ethernet to router -> ethernet to printer.  On my laptop I can see the ink levels of the printer so there is a connection but when I attempt to print and select the Officejet 8500 (non fax) printer, it attempts to print to the 8500A fax and then pops up with a fax box.  
    Additional Information:
    I have tried the following:
    - Changed the port for the 8500A fax
    - Tried to set the default printer from the fax to the network printer - received an error message: Operation could not be completed (error 0x0000709). Double check the printer name and make sure that the printer is connected to the network.
    This question was solved.
    View Solution.

    Hello coolhandluke2,
    Welcome to the HP Forums.
    I see that you are having issues when attempting to print from your Laptop.
    I also see that you are getting an error 0x0000709.
    I do have a few suggestions we can try.
    First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
    I am also going to give you a document that deals with a 'Problem with Printhead,' 'Printer Failure,' 'Ink System Failure,' or a '0x...' or a 'C2...' Error Me....
    If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
    Thanks for your time.
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • My new Officejet Pro 8500a on a Windows XP machine will not print from the Internet.

    I just purchased and installed an Officejet Pro 8500a all-in-one and everything seems to work fine except that the maachine will not print from the internet.  I use Windows XP home and and the Firefox browser.  The printer is connected directly to the computer, and is not directly connected to the Internet or any other network.

    The Officejet 8500 printers take individual ink cartridges (IIC); that machine requires that all cartridges be installed to ensure that the printhead does not get damaged. Ink is used in the printer not just for printing, but maintain the printer and the printhead. One can reduce the amount of color ink the printer uses by changing the printer settings to Grayscale or use black ink only. Page 34 of the user manual shows how one can change those settings when printing documents. For further information on how ink is used in the printer; one can look as this page here where it goes into detail on the different ways that ink is used in the printer.
    I would just replace the color cartridge that the printer indicates needs replacing when the machine alerts you to low ink. I would not replace all colors at once when only one is in need of replacing.  
    I hope that this helps.
    I am a former employee of HP...
    How do I give Kudos?| How do I mark a post as Solved?

  • How do I print from my iPhone to my Officejet Pro 8500A?cc=us

    I have an HP Officejet Pro 8500a, I would like to print from my iPhone 4, how do I set it up?

    The printer must be connected to a router, either wired with Ethernet or wirelessly.
    On the front of the printer, find and enable "Web Services".  If this is successful you will get a printout of your printer's email address and other details.
    Now, make sure your iPhone has the latest version of iOS and connected to your wireless router (wirelessly, obviously).  Now, it should work!
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • I have a HP Officejet Pro 8500A that stopped printing from my HP Pavilion notebook.

    I have a HP officejet pro 8500a printer that has stopped printing. It will not print anything off of my HP pavilion notebook and I just found out that it will not copy anything either. Does anyone know what the problem may be?

    HI @anewleaf , and welcome to the HP Forums!
    I see you're running into copy and print issues.  I'd love to help!
    I have a few questions before we get the ball rolling:
    Are you using Windows or Macintosh?
    If you are using Windows, is it a 32-bit or a 64-bit system?
    Do you recieve any errors?
    Is the printer not printing any pages, or printing blank pages?
    I'm including documents that will help you find the system info:
    Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
    Which Windows operating system am I running?
    Is the Windows Version on My Computer 32-bit or 64-bit?
    Please let me know what you find.  Thanks for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • HP Officejet Pro 8500A Plus printing issues

    I have been having two new issues suddenly (within the past 2 weeks) with my HP Officejet Pro 8500A Plus. I am trying to print from my iMac 27 inch running OS.X 10.8.4 Both the mac and the printer are connected to a wireless network via an Xfinity Wireless Gateway. I have just replaced the ink cartridges in the printer but am unable to print black & white. In fact everything is comming out kinda pink. I have posted on HP's support site and was told to
    Download and install this: http://support.apple.com/kb/DL907
    Restart your Mac.
    Reset the printing system:
    - Go to System Preferences > Print & Scan
    - Right (or control) click in the rectangle listing your printers and select Reset Printing System.
    WARNING - this will delete ALL of your printers!
    - Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and then next to the "Use" pulldown, select the printer model (not AirPrint). Wait until the "Add" button becomes available. Click it.
    Having done that initially my problem was solved. But now I'm having the problem again. I went through the above steps again, but still not able to print. Are there any suggestions for a fix. Is anyone else seen this issue? Is there a particular printer manufacturer that works well with Apple. Because at this point I have a large paperweight that is of no use to me!

    The fact that it was solved and then came back points to some (unknown) issue with your Mac's software.
    Try these generic fixes first (and then do the reset printing system and re-add again):
    http://support.apple.com/kb/ts1417
    (one of the three methods - I like Disk Utility best - you can also repair disk permissions while there.)

Maybe you are looking for

  • Dowgrading lion to snow leopard

    i downgraded from lion to snowleopard, using a timemachine backup. Now mail isn't working, and neither are itunes and iphoto. It turns out that the timemachine backup also includes the mail, itunes and iphoto apps that work only under lion. The reaso

  • SMS App crashes.

    Hi, I received a text not so long ago from my carrier and it seems that whenever I try to check it the app just crashes after 2-3 seconds. What can I do?

  • How do I get rid of the 'local storage' dialog once I deny it?

    Whenever I try to view a video with IE11, an Adobe Flash Player Settings dialog opens up, covering the center of the video, saying: Local Storage www.whatever.com is requesting permission to store information on your computer. Requested: up to 10 KB

  • Using iMac, Aperture 3, and & Epson Stylus Photo R1800 printer: How come my prints look like trash?

    I have calibrated my iMac Intel Core i3 and printing through Aperture 3 with an Epson Stylus Photo R1800 is not producing great results. Cyan is dominating along with blue lines through the grass in the picture. I figure the lines are a result of clo

  • Will i loose data, in outlook mails  when i upgrade from OS X 10.9.5 to Yosemite

    i am using a mac pro late 2013 version. at presen have os x 10.9.5, looking forward to update to OS yosemite. i am afraid that i would loose my data in my computer, especially will my outlook mails will be deleted . need to know wether we will loose