Printservice event id 322

Question

Hi Guys,
Our clients is using Citrix to access published application and print server (clustered), both servers
are running WIndows EE 2008 R2 All printers are published through GPO. 
Users are complaining that sometimes they are unable to print usually on HP and Ricoh printers. Printer status shows "Error-printing". We have to restart
print spooler or restart the printer itself. Error occurs when they access Citrix and print from the published application.
Also, i check the prinservice logs i found this error.
Log Name:      Microsoft-Windows-PrintService/Admin
Source:        Microsoft-Windows-PrintService
Date:          22/04/2014 05:48:36 PM
Event ID:      322
Task Category: Publishing a printer in the Active Directory
Level:         Error
Keywords:      Active Directory,Classic Spooler Event
User:          
Computer:      
Description:
While attempting to publish the printer to the Active Directory directory service, Windows failed to publish property printMediaReady at LDAP://abc01.summit.local/CN=abc01V-Ricoh,CN=abc01V,CN=Computers,DC=summit,DC=local.  Error: 8007200d
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-PrintService" Guid="{747EF6FD-E535-4D16-B510-42C90F6873A1}" />
    <EventID>322</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>33</Task>
    <Opcode>12</Opcode>
    <Keywords>0x8000000000001800</Keywords>
    <TimeCreated SystemTime="2014-04-22T09:48:36.938702800Z" />
    <EventRecordID>675</EventRecordID>
    <Correlation />
    <Execution ProcessID="11816" ThreadID="8740" />
    <Channel>Microsoft-Windows-PrintService/Admin</Channel>
    <Computer>abc01.summit.local</Computer>
    <Security UserID="S-1-5-21-1003221922-1059936719-3215705363-2109" />
  </System>
  <UserData>
    <CantPublishProperty xmlns:auto-ns3="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://manifests.microsoft.com/win/2005/08/windows/printing/spooler/core/events">
      <Param1>printMediaReady</Param1>
      <Param2>LDAP://abc01.summit.local/CN=abc01V-Ricoh,CN=abc01V,CN=Computers,DC=summit,DC=local</Param2>
      <Param3>8007200d</Param3>
    </CantPublishProperty>
  </UserData>
</Event>
Anybody knows how to fix this issue? Thanks.

Answer 1

First of, did you pre-installed all printer driver on your xenapp farm ?
Second, as it affect only certain model it's for me a good sign that it's a driver problem, as with isolation it would affect only print queue with that driver. Please check to update the driver if you can.
Check on hp website, they list what driver to use for their printer on a citrix server (http://www8.hp.com/h20195/v2/GetDocument.aspx?docname=4AA0-8465ENW)
Regards, Philippe
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