Private browsing appears in Tools dropdown menu, but is grey and does not work, so how can I browse in private?

I want to use private browsing in Mozilla Firefox. When I click on Tools the drop-down menu shows the Private browsing, but it is in grey and therefore it is not live. How can I apply private browsing and un-apply it, as appropriate?

* You are in Private Browsing mode if you see "Tools > Stop Private Browsing", possibly grayed.
* You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
* To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
* [ ] "Automatically start Firefox in a private browsing session"

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''locking as a duplicate - https://support.mozilla.com/en-US/questions/832806''

Give us a break. You are talking to users just like yourself who are volunteers.
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Private browsing appears in Tools dropdown menu, but is grey and does not work, so how can I browse in private?

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