Pro MFP M176n

Hi,
I bought 4 printer HP Laserjet Pro MFP M176n last week.
I have virtual server (win 7 64-Bit), in the main server in my network, and I use NComputing device to connect the users to the virual server.
when i installed the printer via USB port, the installation was completed successfully, i was sent test print to the printer for many times but printer did not response and it goes offline when i delete the documents which i printed it before. printer comes online.
my printer did not print any thing.
Any suggestion?!
Please, reply me...

Hi @widadr,
I see that you are experiencing issues with the printer constantly rebooting. I will certainly do my best to help you.
Temporarily disconnect any cables from the printer, except the power cord, just to make sure there isn't any interference for the next few steps.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Perform a power drain by disconnecting the power cord from the back of the printer and keeping the power button pressed for 30 seconds and in case of a power switch keep the switch in ON position for 30 seconds before reconnecting the power chord.
Try and update the printer's firmware by a USB connection if the issue persists. Software and Drivers.
I will send you another step to try in a private message.
In the forum beside your handle name just click on the envelope to view it.
How is the printer connected? (USB/Ethernet)
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you appreciate my efforts, please click the Thumbs up button below.
If there is anything else I can help you with, just let me know. Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Similar Messages

Color LaserJet Pro MFP M176n installed but not printing

Hello Everyone,
I have problem with my printer Color LaserJet Pro MFP M176n.
at thebegining i try to install it buteverytime i run the installer it give me HP Installer error, so i installed the Microsoft Net Framework 3.5 and run the install and it was working perfict, i install the driver on USB cable and after it show me successfull and print test page and finish, so i click print test page and in printer and fax the printer M176n Show 1 printing job and then 0 but no print came out i try again same, i remove the cable and plug it again the printer is responding perfictly but still not printing i check the scanner and its working fine but only the printing is not, so i try to install it through network and it was sccessfully installed with IP but when i print, still the same 1 printing Job but nothing came out of the printer when it came 0 printing job.
Please help......
- Windows is windows XP 32bit
- Printer name Color LaserJet Pro MFP M176n PCLms
Thanks
I did try to use Scan Doctor, the printer didnt print at the first check but when it ask forenternal print test page it printed then it ask me toif it print of not and i click yes it print in enternal print so it ask me to remove and reinstall so i did 2 to 3 times and still same will not print but when run Scan doctor it will print on enternal print .....
Wael Hilal

Hello @ Averus89,
Welcome to the HP forum. 
I understand you have done quite a lot to resolve your M176n and its connection to the ePrint service. 
I would like to help you with this issue. 
If the printer is not printing the web services info sheet, or allowing you to add it to HP Connected, I
would set a manual DNS. 
I wont go into great detail about setting this up. From your post, I feel you know your way around the printer and your network. If I am mistaken, let me know. I will go into detail. 
The DNS to try is:
Primary: 209.244.0.3
Secondary: 209.244.0.4
Set the DNS then try printing the web services info page again.
Let me know if this helps.
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

HP COLOR LASERJET Pro MFP M176n

Hello
Is the printer HP COLOR LASERJET Pro MFP M176n PCL5/PCL6 compliant?
I searched in the HP website and it says PCLm/PCLmS in one link and PCL 3 GUI in another link.
Also advise what is PCLm/PCLmS?
PCL 3 GUI :
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c03894363&lc=en&jumpid=reg_r1002_us...
PCLm/PCLmS:
http://www8.hp.com/in/en/products/printers/product-detail.html?oid=5303442#!tab=specs
Please advise which is the correct one.
Thanks
Subbu

No idea which is the correct specification.
But none of those Page Description Languages are compatible with PCL5 or PCL6 (a.k.a PCL XL).
I can't be certain, since (unlike with PCL5 and PCL6) HP does not appear to publish specifications of these PDLs, but as far as I'm aware:
PCL3 GUI is a raster-based language; I believe that the drivers basically generate encapsulated, compressed, PCL-format raster images of each page; the printer unencapsulates and uncompresses these, and then just prints the resultant dots. I suspect that the language does support a very limited set of PCL escape sequences, to select job-level characteristics (such as page size, orientation, plex mode, etc.), but doesn't support anything to do with text formatting.
PCLm and PCLmS also appear to be raster-based, but in this case the raster images are encapsulated within a Portable Document Format (PDF) wrapper.

Laserjet pro MFP M176n keeps rebooting

Hi,
I have a Color laserjet Pro MFP M176n printer. It ha snot been used for sometime.2 weeks ago when I printed something it had constant paper jam. I open the front door to remove the jam problem was not solved, I removed the ink cartridge to see if there was any piece of paper .Switch the apparatus off and when i switch it on again it just wnt switch on and now it just keep rebooting and wont display anything.
I would liek to know how to solve this problem or if the printer has to be thrown out.
Regards

Hi @widadr,
I see that you are experiencing issues with the printer constantly rebooting. I will certainly do my best to help you.
Temporarily disconnect any cables from the printer, except the power cord, just to make sure there isn't any interference for the next few steps.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Perform a power drain by disconnecting the power cord from the back of the printer and keeping the power button pressed for 30 seconds and in case of a power switch keep the switch in ON position for 30 seconds before reconnecting the power chord.
Try and update the printer's firmware by a USB connection if the issue persists. Software and Drivers.
I will send you another step to try in a private message.
In the forum beside your handle name just click on the envelope to view it.
How is the printer connected? (USB/Ethernet)
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you appreciate my efforts, please click the Thumbs up button below.
If there is anything else I can help you with, just let me know. Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Color Laserjet pro MFP M176n control panel not working

the control panel in the Color Laserjet pro MFP M176n is not working, is all blank, i can´t see anithhing in it. Is there a reset button or should i take it to the store where i buy it for a checkup?
thank you

Hello @ Averus89,
Welcome to the HP forum. 
I understand you have done quite a lot to resolve your M176n and its connection to the ePrint service. 
I would like to help you with this issue. 
If the printer is not printing the web services info sheet, or allowing you to add it to HP Connected, I
would set a manual DNS. 
I wont go into great detail about setting this up. From your post, I feel you know your way around the printer and your network. If I am mistaken, let me know. I will go into detail. 
The DNS to try is:
Primary: 209.244.0.3
Secondary: 209.244.0.4
Set the DNS then try printing the web services info page again.
Let me know if this helps.
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

LaserJet Pro MFP M176n ePrint is not working

I have problem with my printer. I cannot connect it to the ePrint service.
The ePrint functions is turning on and off without my knowlegde.
After enabling ePrint in web interface of the printer, printer does not printing information sheet.
When I enter code for example my last code edy638epu59 (from email [email protected]) in HP Connected it either says invalid code or something with exception.
I have updated firmware of the printer.
I have added printer to DMZ on my router.
I have changed the router to another.
I have unlocked ports
UDP: 5353, 67, 547, 53, 5355, 137, 138, 139,427, 161, 514, 3702, 5357, 445, 3910
TCP: 445, 80, 68, 8080, 443, 137, 138, 139, 427, 9100, 445, 515, 161, 9101, 9102, 9103, 9110, 9220, 9290, 9280, 9500
UDP Port Range: 9999 to 65535
I have tried to disable IPv6 in printer.
I have tried to print information sheet on the front panel.
I have tried every possible method found on the web and even I got my printer replaced - same issue...
This question was solved.
View Solution.

Hello @ Averus89,
Welcome to the HP forum. 
I understand you have done quite a lot to resolve your M176n and its connection to the ePrint service. 
I would like to help you with this issue. 
If the printer is not printing the web services info sheet, or allowing you to add it to HP Connected, I
would set a manual DNS. 
I wont go into great detail about setting this up. From your post, I feel you know your way around the printer and your network. If I am mistaken, let me know. I will go into detail. 
The DNS to try is:
Primary: 209.244.0.3
Secondary: 209.244.0.4
Set the DNS then try printing the web services info page again.
Let me know if this helps.
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

Scan error 22 on HP Color LaserJet Pro MFP M176n

I'm sorry, but I have a problem, and solution on this web-page didn't help me A 'Scanner Error 22' Message Displays on the Printer Control Panel. Have you got any other solutions of this problem?
Respectfully yours,Alexander.

Hi @boostoman ,
I see that you are experiencing issues with the printer getting a "Scanner 22" error. I would like to help you.
Sorry for the inconvenience caused. Please follow this HP document on A 'Scanner Error 22' Message Displays on the Printer Control Panel. Make sure this printer is plugged into a direct wall, not a surge protector. If you haven't already tried it yet.
Please keep the scanner lid open and then press the copy button.
Check if the scanner bulb glows or moves.
Also to see if the scanner moves freely across the glass.
I will send you another step to try in a private message.
In the forum beside your handle name just click on the envelope to view it.
If you're still receiving the same problem, it may be caused by Hardware, then please contact HP technical support for further assistance. Call 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Contact HP.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Printer HP Color LaserJet Pro MFP M176n

El boton de encendio no funciona. Aprieto en el frontal y en el lateral. Acabo de desembalar la impresora.
He probado a utilizar diferentes cables. Hay corriente en la toma.

Hey @tomzab,
Welcome to the English HP Consumer Forums!
If you prefer to post your question in your preferred language,
Spanish: Foro de usuarios de HP
Alternatively, please feel free to post a revised message in English.
Thank you, and have a great day!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

LaserJet Pro MFP M125a not printing

Hi,
my relatively new LaserJet PRO MFP M125a stopped printing today. Scan function is still working. All lights are on. Cannot print test page. When I try to print Word or PDFdoc, spool is empty, no job is waiting.
Uninstaled all HP software and drivers, cleaned registry, installed it again. Nothing. Changed USB cable, it worked for few pages, then turned off. When I turned it on, problem is here again. Changed USB cable again, but no luck.
Windows is fresh, new HP drivers...
Help is needed.
Best regards,
Nikola

Hi @MaletaBG,
I would like to help you with getting the printer, printing again.
Try and print a hardware self test on the printer to find out if it is a hardware or software issue.
HP Color LaserJet Pro MFP M176n Printer, and HP LaserJet Pro MFP M125, M126, M127fn, M128fn, and M12...
Please try the steps in this document to see if it will help resolve this issue.
HP LaserJet Printers - 'Printer is offline' Message Displays on the Computer and the HP Printer Will...
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
If you appreciate my efforts, please click the Thumbs up button below.
Thank You. I look forward to hearing from you.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet Pro MFP M127fn networking issue

I finally got around to setting up the this device on my home network over the weekend, and i ran into a stange issue.
I have a network drop that is installed on the wall roughly 10' from the desk that the printer is set up. I ran a patch cable over to the desk, and the printer was unable to resolve an IP address from my DCHP server on the main router. It defaulted to 168.xxx.xxx.xxx or something (don't have the document in front of me). I tested the cable with my laptop and it was able to reslove and connect to the network. I moved the printer to the drop at the wall and used a 3' patch cable, and it was able to establish an IP address and was visible from the other devices on my network. I was able to connect to the tool kit page at the printer's IP address.
I saw in the documentation that the printer should be "installed with the correction cable of the correct lenght."
found here on page 5: http://h10032.www1.hp.com/ctg/Manual/c04598515
and here on page 103: http://h10032.www1.hp.com/ctg/Manual/c03628466
Though I do not see the length specified.
I also tried to add a hub betwork the drop and the printer, thinking it may cable length and signal lose (though it is less than 30' from the drop to a router.
Any thoughts or suggestions as to what the cause might be?

Hi @jaimelalone ,
I see that you are having issues getting the printer setup on the network. I would be happy to help you.
Usually the standard length for a Ethernet cable is 100 ', with a direct connection from the printer to the router, depending on the quality of the cable.
Here is a document for A 'Network Product(s) Not Found' Error Displays for the HP Color LaserJet Pro MFP M176n Printers and...
If there is anything else I can help you with, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

MFP M176n Printing Cool-down mode problem

I just boughjt a HP color laser jet pro MFP M176n which has now is always show 'printing cool-down mode' after a few pages prinitng. It's too long to complete the printing work. Appreciated if you could help solve the issue urgently. i tried all the above suggested solution , i am desperate,please send me the private message as you did to others ,i need a workable solution or i may have to return printer

Hi @xpresscomputer, I understand that you are getting a "Cool-down" error. I would be happy to help you. I wasn't sure what steps you have tried so far, so I am providing all the steps to see if it will help resolve the issue and I can send you that information in a private message. In the forum beside your handle name just click on the envelope to view it. I have provided a document with Resolving Control Panel Messages. Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) This ensures the printer is receiving full power and may help this situation. Update the printer's firmware. Software and Driver Downloads. If the issue continues, please call our technical support at 800-474-6836 for further assistance. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html Have a nice day!
Thank You.

HP LaserJet Pro MFP M127fn Scanning Issue

Purchased a HP LaserJet Pro MFP M127fn Using Easy Dental Software with this unit. Easy Dental will list unit in it's drop down box but will not open a box for scanning. Easy Dental says I need a WIA driver? The unit WILL scan on it's own outside of Easy Dental Software

Hi @jaimelalone ,
I see that you are having issues getting the printer setup on the network. I would be happy to help you.
Usually the standard length for a Ethernet cable is 100 ', with a direct connection from the printer to the router, depending on the quality of the cable.
Here is a document for A 'Network Product(s) Not Found' Error Displays for the HP Color LaserJet Pro MFP M176n Printers and...
If there is anything else I can help you with, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Color LaserJet Pro MFP M177fw - PostScript support?

Hi,
I'm looking to purchase a new printer/scanner/copier(/fax is a nice to have, but not mandatory), and I'm deciding between the following models:
HP LaserJet Pro 100 color MFP M175nw
HP Color LaserJet Pro MFP M177fw
PostScript support is important for me, and I know that the 175 has this. However, I'm not sure about the 177, even after digging through several web pages and documents. Here's what I found:
- The main specs page for the 177 says that it supports "PCLm". I'm not familiar with this PCL variant, so I don't know how it compares to PCL5 or PCL6, etc. I was unable to find more information on "PCLm".
- The "Software Included" section of Page 2 of the PDF datasheet for the 177 mentions "HP PostScript" driver. This is the only place where I've seen any potential indication that the 177 supports PostScript. This section also mentions a "PCLmS" driver. I could not find any further information on "PCLmS".
- The for User Guide the 177 only mentions PostScript in a section that refers to ePrint. However, it does not imply that the 177 itself supports PostScript.
- The Product Specifications page (in the Support section of the HP site) for the 177 has a "Printing Specifications" section which lists only "PCL3 GUI" next to "Device languages".
I'm guessing that the 177 does not support PostScript, but does anyone have any more definitive information? Also, is there a description of PCLm / PCLmS somewhere?
Thanks!
This question was solved.
View Solution.

Hi Clent
Here is some information on both printers.
Here is a url for the printer specifications for the Color LaserJet Pro MFP M177fw
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03901180&tmp_task=prodinfoCategory&cc=us&dlc=en...
Data Sheet also.
http://www.shopping.hp.com/shopping/pdf/cz165a.pdf
Fonts and typefaces Depend on Operating System fonts and typefaces.
Print languages
PCLm
Laserjet Pro 100 color MFP M175nw
http://www.shopping.hp.com/shopping/pdf/ce866a.pdf
Print languages
HP PCL 6, HP PCL 5c, HP postscript level 3 emulation, PDF (v1.7), HP PCL 6, HP PCL 5c, HP postscript level 3 emulation, PDF (v1.7), AirPrint™ compatible
Hope this helps.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Color LaserJet Pro MFP M177fw fax to pc

I have just bought this printer and want to msend faxes to my pc. I was told by PC world that it had this function. So far I cant find it can anyone help. Many thanks

Hi ,  I would be happy to help shed some light on the issue your are having with trying to setup this Color LaserJet Pro MFP M177fw to receive your faxes on your PC.  I have looked into this further for you, and I'm pretty sure this model doesn't support receiving faxes on your PC. You can double check to make sure I haven't missed it in the COLOR LASERJET PRO MFP M177 User Guide.
I did however locate a different model, where in the manual does provide instructions on how to set this feature up but it is a black only printer. Its the LaserJet Pro MFP M225dw (again black only, no colour.)
Step 5 (Optional): Configure settings for receiving digital faxes (Windows) The product can save incoming digital faxes to a computer folder. Use the HP Digital Fax Setup Wizard to configure the settings. This feature is available only for Windows. 1. Click Start, and then click Programs. 2. Click HP, click the name of the product, and then click Digital Fax Setup Wizard. 3. Follow the on-screen instructions to configure the settings.  HP also has this feature available on it's HP Officejet Pro 8610/8620/8630 e-All-in-One Printers, which are Colour Inkjets. Some of the commerical products also support this feature but I'm unsure of which ones. I would really suggest contacting HP Shopping for more information on these models.  Hopefully this has answered your questions, and please let me know if there is anything else I can do to help.   Thanks,

Hp color laserjet pro mfp m177fw (Cant open SCANNER on computer)

Hi there,
I am using a desktop 27 inch Mac with OS X Yosemite 10.10.1
When I go to system preferences and click on printers/scanners I can see my mfp m177fw laserjet printer (wirelessly connected fine). But unlike on my Macbook Pro laptop on my desktop there is no SCANNER option to open up? Thus I am unable to scan from the printer to this desktop. I have the latest HP driver installed on the desktop computer for my m177fw printer.
Any ideas? Any help would be greatly appreciated
thanks!
Simon

Hello @Simonjayh,
Welcome to the HP Support Forums!
I would like to assist you today with resolving the scan issue that you're experiencing since installing your HP Color LaserJet Pro MFP M177fw on your Mac OS X 10.10 computer. Can I please have you run through the steps below to get this product functioning properly again for you.
Step 1: Uninstall Drivers:
First, can I please have you click here and run through the steps provided to Reset the Print System on your Mac OS X 10.10 computer. Please refer to the section under 'Resetting the printing system in OS X Lion' as the steps are the same for your Mac OS X 10.10 Operating System. Resetting the Print System will remove every printer from your Print & Scan window on your computer. However, this does not uninstall the devices. Therefore, should you use other printers on your Mac OS X 10.10 computer simply ensure that they are plugged in with a USB Cable or Network connected and add (+) them back in. Do not add your HP Laserjet printer back in at this time.
Next, please click here to access the steps on how to properly uninstall the Software and Driver Package for your printer. Once the website opens select the dropdown for 'Mac OS X v10.6, OS X v10.7, OS X v10.8, and OS X v10.9' as the steps are the same for your Mac OS X 10.10 Operating System. Once the uninstall has completed successfully, please proceed to the next step.
Step 2: Verify and Repair your Disk Permissions on the Mac:
Open Macintosh HD and go to Applications
Go to the Utilities Folder
Open the Disk Utility
Select the Hard Drive volume you are using (usually on the left)
Select Verify Disk Permissions
Once that process is done, select Repair Disk Permissions
Step 3: Check for Apple Updates:
Go to Apple
Select System Preferences
Select Software Update
Click Update Now
Install your available updates
Restart your computer
Step 4: Reinstall your Software and Drivers:
Lastly, please click here to download the appropriate Mac OS X 10.10 Full Feature Software and Driver package for you printer. Once the website opens select the Download button on the top left. Once the Download is complete please follow the onscreen steps to reinstall you printer.
Once your printer has been successfully reinstalled, please test the HP Scan functions again. For additional scan information, you may want to refer to : Scanning with the Full Feature HP Software in OS X v10.10 Yosemite
Please respond to this post with the result of your troubleshooting. I look forward to hearing from you!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Pro MFP M176n

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