Problem downloading Packages at SAP MARKETPLACE.

Hi SAP Gurus,
Need your assistance in downloading an Support Package (SP).
When I'm accessing the SP STACK DOWNLOAD, the internet browser that opened in a new separate windows has an error message " Not visible for the logged on user "Not visible for the logged on user ". I already tried using different login, different Internet connection and deleted the cache/cookies of my browser, but still same message appeared.
Thank you.

To Moderator,
Please delete topic. Sorry for double post.
Thank you,
vnoy

Similar Messages

  • Problem downloading Packages in SAP MARKETPLACE.

    Hi SAP Gurus,
    Need your assistance in downloading an Support Package (SP).
    When I'm accessing the SP STACK DOWNLOAD, the internet browser that opened in a new separate windows has an error message " Not visible for the logged on user "Not visible for the logged on user ". I already tried using different login, different Internet connection and deleted the cache/cookies of my browser, but still same message appeared.
    Thank you.

    Hi Krish,
    According to our Consultant, SAP had made changes in  SAP MARKETPLACE, that's why we cannot download the packages.
    What I did was  just search the SPs. DOWNLOADS -> SAP SUPPORT PACKAGES -. SEARCH FOR SUPPORT PACKAGES AND PATCH or thru  MY COMPANY'S APPLICATION COMPONENTS.
    Hope this will help.
    Cheers,
    vnoy

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    *Image: http://img188.imageshack.us/img188/664/imagem1b.jpg
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    Best regards,
    João Dimas - Portugal

    Hi Sunny,
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    At download windows you see this list:
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    Strategic Enterprise Mgmt                                  
    Self Services      
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    cProject Suite      
    E-Recruiting                                                         
    Learning Solution      
    Process Integration (XI)                                   
    Workforce Mgmt Core      
    Business Intelligence                                   
    Portal Content      
    Enterprise Portal                                   
    Easy Document Management      
    EP Core                                                       
    Mobile Infrastructure
    How can I know which of these types I must have choose for my system...? The output of that url doesn´t inform me which of these type I have in my system, it only inform me the master components or in other words which stacks I have in my system (ABAP and JAVA stack´s)!!!
    Best regards,
    João Dimas - Portugal
    Edited by: João Dimas on Jul 2, 2009 2:28 PM

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  • TVSU problem - "An error occurred while downloading package"

    During packages retrieval at about 17% TVSU displays message box: "An error occurred while downloading package".
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    Info    2011-05-11 , 11:39:12
        w Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
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    Quest Url: https://www-03.ibm.com/pc/support/services/questquery/pc_support_services_questquery_viewer_EDAPortB...
    Info    2011-05-11 , 11:39:12
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            Message: Połączenie podstawowe zostało zakończone: Wystąpił nieoczekiwany błąd przy odbiorze.
            Type: System.Net.WebException
               w System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
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    Info    2011-05-11 , 11:39:13
        w Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
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    Info    2011-05-11 , 11:39:13
        w Tvsu.Engine.Process.HelpCenterQuestProcess.GetQuestResponse(String currentUrl)
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    Exception setting the request content
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       w Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
       w Tvt.Helpcenter.Quest.QuestResponse.RunQuest(String URL, String Mtm, String Os, String Oslanguage, String ClientLevel, ConnectionSettingsBean connbean, String xmlpath, String[] Certificates)
       w Tvsu.Engine.Process.HelpCenterQuestProcess.GetQuestResponse(String currentUrl)
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            Message: Exception setting the request content
            Type: Tvt.FileDownloader.DownloadException
               w Tvt.FileDownloader.DirectFileDownloader.StartDownload()
       w Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
       w Tvt.Helpcenter.Quest.QuestResponse.RunQuest(String URL, String Mtm, String Os, String Oslanguage, String ClientLevel, ConnectionSettingsBean connbean, String xmlpath, String[] Certificates)
       w Tvsu.Engine.Process.HelpCenterQuestProcess.GetQuestResponse(String currentUrl)
    Severe    2011-05-11 , 11:39:13
        w Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
        Message: An error ocurred while contacting the help center
        Exception:
            Message: Exception setting the request content
            Type: Tvt.FileDownloader.DownloadException
               w Tvt.FileDownloader.DirectFileDownloader.StartDownload()
       w Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
       w Tvt.Helpcenter.Quest.QuestResponse.RunQuest(String URL, String Mtm, String Os, String Oslanguage, String ClientLevel, ConnectionSettingsBean connbean, String xmlpath, String[] Certificates)
       w Tvsu.Engine.Process.HelpCenterQuestProcess.GetQuestResponse(String currentUrl)
       w Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
    Info    2011-05-11 , 11:39:13
        w Tvsu.Engine.Task.Task.Start()
        Message: Executing the PostProcess HelpCenterQuestProcess
    Severe    2011-05-11 , 11:39:13
        w Tvsu.Engine.Task.Task.StartExecution()
        Message: An error occurred while the task: ApplicableUpdatesTask executed the process: HelpCenterQuestProcessthe message from exception isException setting the request content
        Exception:
            Message: Exception setting the request content
            Type: Tvt.FileDownloader.DownloadException
               w Tvsu.Engine.Task.Task.Start()
       w Tvsu.Engine.Task.Task.StartExecution()
    Info    2011-05-11 , 11:39:13
        w Tvsu.Gui.CustomComponents.Step.set_Image(StepImage value)
        Message: Setting FAILED status.
    Info    2011-05-11 , 11:39:13
        w Tvsu.Gui.GUIController.ShowErrorMessage(Exception e)
        Message: Error while downloading packages.
        Exception:
            Message: Exception setting the request content
            Type: Tvt.FileDownloader.DownloadException
               w Tvsu.Engine.Task.Task.StartExecution()
       w Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
       w Tvsu.Gui.Util.ProgressThread.InitSearch()
    Info    2011-05-11 , 11:39:13
        w Tvsu.Gui.FlowScreens.Messages.ShowMessage(String message, String title, String mastheadtext, MessageType t, Boolean check, IWin32Window owner)
        Message: Showing ERROR Message: < An error occurred while downloading packages. >
    Info    2011-05-11 , 11:39:16
        w Tvsu.Egather.EgatherExecutor.ExecuteEgather(String fileOutput, String args)
        Message: RC eGatherer: 0

    w454385,
    What is your TVSU version? There was a glitch yesterday and it's fixed. I guess your case may be related to that incident.
    Check out these 2 threads. They are actually having same solutions.
    http://forum.lenovo.com/t5/ThinkVantage-Technologies/Thinkvantage-System-Update-3-14-0031-Failure/td...
    http://forum.lenovo.com/t5/ThinkVantage-Technologies/System-Update-4-odd-behavior-in-ThinkVantage-To...
    If your version is 3.15 / 4.01, please:
    Un-install current TVSU, reinstall TVSU version 3.14 (Win XP) or 4.0 (Win 7/Vista) by dowloading from Lenovo Support site,
    Otherwise, you can try running driver update again.
    Cleo
    WW Social Media
    T61, T410, x240, Z500, Flex 14
    Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
    Did someone help you today? Press the star on the left to thank them with a Kudo!
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