Problem exporting PDF from Crystal after installing BO BI Client Tools

Hi there, I am running Crystal Reports 2011 and after installing SAP BusinessObjects BI platform 4 Client Tools Crystal reports crashes when I try to export a report as a PDF. I have reinstalled Crystal from scratch twice, the second time even cleaning the registry before installing with no success. Any ideas?

You would have to uninstall the current version and then install one of the 4.0 versions. The issue is that your client tools version should really be exactly the same as your version of BO. If you run into any issues and have to open a support case, the first thing SAP will have you do is upgrade the Client Tools.
Another option that you have would be to upgrade to the latest SP of Crystal 2011 and see if that makes a difference.
Also, anything that was written in CR 2011 will run fine in CR 2013 - there weren't really any features added in 2013, just the name was changed, so the two are basically interchangeable.
-Dell

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