Problem in copying the territory id to the follow-up document
Hi,
I have sales order with all the partners determined with all the territories attached to them.
Now I am trying to create a follow-up document from it. I am facing the following two issues:
1. It is copying the partners to the follow-up document with different territory ID's
2. For some partner functions, it is displaying the popup with all the territories. Eventhough this partner has one territory in preceding document.
The bottom line of the requirement is: It should copy all the partners with the same territories as in preceding document.
Could you please help me out, how can I solve this.
Thanks,
Sandeep
Hi Sandeep,
The problem could be due to the territory determination, may be the list of partner you have in your oppurtunity is determined to multiple territories, in that scenario the system will provide a option to select the territory which is more proper.
So please check the territories that are assigned to the partner or else you need to do a customisation to make sure that the required territory is copied to the follow up document. You can try enhancing the CRM_COPY_BADI.
Hope this helps you out!
Regards
Veena.
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