Problem in reports server

Hi,
When a report is executed, I get this error.
Can any one help me out in this?
This is a production problem.
[H[2Jexception oracle.reports.RWException {
oracle.reports.RWError[] errorChain={struct oracle.reports.RWError {
int errorCode=56048,
java.lang.String errorString="Engine rwEng-0 crashed, job Id: 6402",
java.lang.String moduleName="REP"
thanks and regards,
Usha

Hi,
you can use a key map file
Look here: http://download.oracle.com/docs/cd/B14099_17/bi.1012/b14048/pbr_run.htm#i1009195
Regards
Rainer

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[2012/2/8 6:7:0:901] Info 50132 (JobObject:reset): jobid = 134138 Get command line: REPORT=E:\REPORTS\aq\aq_sit_ord_abbin.RDF
USERID='...' ORIENTATION="LANDSCAPE" PARAMFORM="NO" DESTYPE="PREVIEW" <PARAMETERS> BATCH=YES DESTYPE=cache DESFORMAT=PDF
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[2012/2/8 6:7:0:901] Debug 50103 (ConnectionImpl:runJob): No Duplicate jobs for jobid = 134138
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[2012/2/8 6:7:27:839] Debug 50103 (JobManager:notifyWaitingJobs): Master job 134138 notify its duplicated jobs.
[2012/2/8 6:7:27:839] Debug 50103 (JobManager:updateJobStatus): Finished updating job: 134138
[2012/2/8 6:7:27:839] Debug 50103 (EngineManager:updateEngineState): Engine rwEng-0 status is 1
[2012/2/8 6:7:27:839] State 56004 (EngineInfo:setState): Engine rwEng-0 state is: Ready
[2012/2/8 6:7:27:839] Info 56013 (ConnectionManager:release): Connection 294 is released
[2012/2/8 6:7:27:839] Info 56013 (ConnectionManager:release): Connection 295 is released
In rwEng-0.trc
[2012/2/8 6:7:0:901] Debug 50103 (EngineImpl:setCommandLine): Running
[2012/2/8 6:7:0:901] Info 50132 (EngineImpl:setCommandLine): Get command line: <...>
[2012/2/8 6:7:0:901] Debug 50103 (EngineImpl:setCommandLine): Quit
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*[2012/2/8 6:7:26:667] DST 50103 (C Engine) System parameter BACKGROUND is obsolete.*
[2012/2/8 6:7:26:714] DST 50103 (rwfdt:rwfdtprint) Distributing the report
[2012/2/8 6:7:26:714] DST 50103 (rwfdt:rwfdtpredo) running
[2012/2/8 6:7:26:714] DST 50103 (rwfdt:rwfdtpredo) no preformat of pages requested, quit
[2012/2/8 6:7:27:823] DST 50103 (C Engine) 18:07:27 DST aq_sit_ord_abbin: desformat=PDF destype=cache copies=1 level=Report
[2012/2/8 6:7:27:823] DST 50103 (rwfdt:rwfdtfl_FreeDistList) running
[2012/2/8 6:7:27:823] DST 50103 (rwfdt:rwfdtfl_FreeDistList) quit
[2012/2/8 6:7:27:839] Debug 50103 (EngineImpl:run): CRunReport returns: 0
[2012/2/8 6:7:27:839] Debug 50103 (EngineImpl:run): Quit
What has happened in those 26 seconds?
In rwEng-0-j-2012-02-08_17-15-01.dig
[2012/2/8 18:7:0:901] Diagnosis (EngineImpl:setCommandLine): Before calling EngineComm.updateEngineState(STATE_RUNNING)
[2012/2/8 18:7:0:901] Diagnosis (EngineImpl:setCommandLine): After calling EngineComm.updateEngineState(STATE_RUNNING)
[2012/2/8 18:7:0:901] Diagnosis (EngineImpl:setCommandLine): Before calling EngineComm.updateEngineState(STATE_IDLE)
[2012/2/8 18:7:0:901] Diagnosis (EngineImpl:setCommandLine): After calling EngineComm.updateEngineState(STATE_IDLE)
[2012/2/8 18:7:0:901] Diagnosis (EngineImpl:run): Before calling EngineComm.updateEngineState(STATE_RUNNING)
[2012/2/8 18:7:0:901] Diagnosis (EngineImpl:run): After calling EngineComm.updateEngineState(STATE_RUNNING)
*[2012/2/8 18:7:0:901] Diagnosis (EngineImpl:run): Before calling CRunReport()*
*[2012/2/8 18:7:26:714] Diagnosis (EngineImpl:updateJobStatus): Enter*
[2012/2/8 18:7:26:714] Diagnosis (EngineImpl:updateJobStatus): Before calling EngineComm.updateEngineJobStatus()
[2012/2/8 18:7:26:714] Diagnosis (EngineImpl:updateJobStatus): After calling EngineComm.updateEngineJobStatus()
[2012/2/8 18:7:26:714] Diagnosis (EngineImpl:updateJobStatus): Exit
Thanks in advance.
Best regards.
Alessandro Zenoni

Any suggest??
Another very strange thing: the problem is only in the afternoon.
From 7am to 1pm , reports are fast!
Thanks in advance.
Best regards.
Alessandro Zenoni
Edited by: Alessandro Zenoni on 10-feb-2012 11.01

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