Problem in reports server

Hi,
When a report is executed, I get this error.
Can any one help me out in this?
This is a production problem.
[H[2Jexception oracle.reports.RWException {
oracle.reports.RWError[] errorChain={struct oracle.reports.RWError {
int errorCode=56048,
java.lang.String errorString="Engine rwEng-0 crashed, job Id: 6402",
java.lang.String moduleName="REP"
thanks and regards,
Usha

Hi,
you can use a key map file
Look here: http://download.oracle.com/docs/cd/B14099_17/bi.1012/b14048/pbr_run.htm#i1009195
Regards
Rainer

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    [2012/2/8 18:7:0:901] Diagnosis (EngineImpl:setCommandLine): Before calling EngineComm.updateEngineState(STATE_RUNNING)
    [2012/2/8 18:7:0:901] Diagnosis (EngineImpl:setCommandLine): After calling EngineComm.updateEngineState(STATE_RUNNING)
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    [2012/2/8 18:7:26:714] Diagnosis (EngineImpl:updateJobStatus): After calling EngineComm.updateEngineJobStatus()
    [2012/2/8 18:7:26:714] Diagnosis (EngineImpl:updateJobStatus): Exit
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    Best regards.
    Alessandro Zenoni

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    Thanks in advance.
    Best regards.
    Alessandro Zenoni
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