Problem in reports server

When a report is executed, I get this error.
Can any one help me out in this?
This is a production problem.
[H[2Jexception oracle.reports.RWException {
oracle.reports.RWError[] errorChain={struct oracle.reports.RWError {
int errorCode=56048,
java.lang.String errorString="Engine rwEng-0 crashed, job Id: 6402",
java.lang.String moduleName="REP"
thanks and regards,

you can use a key map file
Look here:

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    [2012/2/8 6:7:0:901] Debug 50103 (EngineManager:updateEngineState): Engine rwEng-0 status is 5
    [2012/2/8 6:7:0:901] State 56004 (EngineInfo:setState): Engine rwEng-0 state is: Idle
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    [2012/2/8 6:7:0:901] Debug 50103 (EngineManager:updateEngineState): Engine rwEng-0 status is 3
    *[2012/2/8 6:7:0:901] State 56004 (EngineInfo:setState): Engine rwEng-0 state is: Running*
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    [2012/2/8 6:7:27:839] Debug 50103 (EngineManager:updateEngineState): Engine rwEng-0 status is 1
    [2012/2/8 6:7:27:839] State 56004 (EngineInfo:setState): Engine rwEng-0 state is: Ready
    [2012/2/8 6:7:27:839] Info 56013 (ConnectionManager:release): Connection 294 is released
    [2012/2/8 6:7:27:839] Info 56013 (ConnectionManager:release): Connection 295 is released
    In rwEng-0.trc
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    [2012/2/8 6:7:0:901] Info 50132 (EngineImpl:setCommandLine): Get command line: <...>
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    [2012/2/8 6:7:26:714] DST 50103 (rwfdt:rwfdtpredo) no preformat of pages requested, quit
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    [2012/2/8 6:7:27:823] DST 50103 (rwfdt:rwfdtfl_FreeDistList) quit
    [2012/2/8 6:7:27:839] Debug 50103 (EngineImpl:run): CRunReport returns: 0
    [2012/2/8 6:7:27:839] Debug 50103 (EngineImpl:run): Quit
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    In rwEng-0-j-2012-02-08_17-15-01.dig
    [2012/2/8 18:7:0:901] Diagnosis (EngineImpl:setCommandLine): Before calling EngineComm.updateEngineState(STATE_RUNNING)
    [2012/2/8 18:7:0:901] Diagnosis (EngineImpl:setCommandLine): After calling EngineComm.updateEngineState(STATE_RUNNING)
    [2012/2/8 18:7:0:901] Diagnosis (EngineImpl:setCommandLine): Before calling EngineComm.updateEngineState(STATE_IDLE)
    [2012/2/8 18:7:0:901] Diagnosis (EngineImpl:setCommandLine): After calling EngineComm.updateEngineState(STATE_IDLE)
    [2012/2/8 18:7:0:901] Diagnosis (EngineImpl:run): Before calling EngineComm.updateEngineState(STATE_RUNNING)
    [2012/2/8 18:7:0:901] Diagnosis (EngineImpl:run): After calling EngineComm.updateEngineState(STATE_RUNNING)
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    *[2012/2/8 18:7:26:714] Diagnosis (EngineImpl:updateJobStatus): Enter*
    [2012/2/8 18:7:26:714] Diagnosis (EngineImpl:updateJobStatus): Before calling EngineComm.updateEngineJobStatus()
    [2012/2/8 18:7:26:714] Diagnosis (EngineImpl:updateJobStatus): After calling EngineComm.updateEngineJobStatus()
    [2012/2/8 18:7:26:714] Diagnosis (EngineImpl:updateJobStatus): Exit
    Thanks in advance.
    Best regards.
    Alessandro Zenoni

    Any suggest??
    Another very strange thing: the problem is only in the afternoon.
    From 7am to 1pm , reports are fast!
    Thanks in advance.
    Best regards.
    Alessandro Zenoni
    Edited by: Alessandro Zenoni on 10-feb-2012 11.01

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    Message was edited by:
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    Please helppp meee

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