Problem installing iTunes 8.1.1

Having major trouble upgrading iTunes to 8.1.1
I get stuck part the way through the install at the stage of 'Creating Folders'
The error I get is "The installer has insufficient privileges to access this directory: C:\Program Files\iTunes. The installation cannot continue. Log on as administrator or contact your system administrator."
I AM logged in as the administrator. I cannot even access the above mentioned directory in explorer now! I can also not reset the directory permissions.
I have tried reinstalling QuickTime and then iTunes again but to no avail.
Any suggestions?
Thanks in advance.

Welcome to AD!
I'm not a big fan of that Apple Software Update. Try downloading and installing itunes from this page, instead of using that. Make sure to SAVE the iTunesSetup.exe file to your hard drive.
Turn off security software while it's installing.
http://www.apple.com/itunes/download/

Similar Messages

  • I haveing problem installing itunes on Windows 7. Erorr masage is "There is a problem with this Windows installer package. A program reguired for this install to comlet coudnt be run. Contact your support personnel or package vendor."

    Hello,
    I haveing problem installing itunes on Windows 7. Erorr masage is "There is a problem with this Windows installer package. A program reguired for this install to comlet coudnt be run. Contact your support personnel or package vendor."
    Please heLp.
    Thank you.

    Repair your Apple Sofyware update.
    Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install

  • Problem Installing iTunes In Windows 7 64-Bit

    I am using Windows 7 64-Bit. I am experiencing problem installing iTunes.

    Hello chngbg,
    After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning iTunes installation issues:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • Having problems installing iTunes on Windows XP

    Having problems installing iTunes on Windows XP - Error msg "There is a problem with Windows Installer Pkg. A program required for this install to complete could not be run. "  However, it's an iTunes error msg.

    The installation fails at the last possible moment each time.
    are you getting an error message, dave? if so, what does it say? include error message numbers if you're getting any.

  • I have a problem installing itunes (10.7)....it says that i've installed itunes successfully, but when I try to open itunes, it says that itunes have stopped working!

    i have a problem installing itunes (10.7)....it says that i've installed itunes successfully but when I click on the shortcut, a popup box states that "Itunes have stopped working and asks me to either search via windows for solution or close program"

    Yes, you should be on Quicktime version 7.7. by now. Have you ever used Software Update?
    You can download it from here:
    http://support.apple.com/kb/DL761

  • Problems installing itunes 11

    Whenever I try to install iTunes 11 it comes up 'the installer encountered errors before iTunes could be configured. Error occured during installation. Your system has not been modified. Please run installer again etc' I've been having problems with trying to sync my ipod touch to itunes. I decided to completely delete my iTunes and re-install but this is the message thats came up.

    I had problems installing iTunes and the solution that worked for me was to use winrar (or other extracting program) to extract the files from itunes setup.exe. Once extracted you can go into that folder and individually install which software component you need. I spent a couple hours on the phone with tech support with no success until we tried the above. Now everything works great. This should solve your problem.

  • Problem installing itunes on windows 8 64bit. Installation gets stuck on Status: (blank) literally blank

    Problem installing itunes on windows 8 64bit. Installation gets stuck on Status: (blank) literally blank. I really need to install this since I have only 1 PC and i just bought the new iPhone 6.

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • Im having problems installing itunes on my G5.  Any suggestions?

    Im having problems installing itunes on my G5.  Any suggestions?

    What version OS X is your G5 running?
    What version of iTunes are you attempting to install?
    Why do you need the new version?
    Allan

  • TS1406 having problems installing itunes on computer so I can sysc with iphone.  had to download only then installed itunes.  getting error trying to install AppleMobileDevice64.

    having problems installing itunes on computer so I can sysc with iphone.  had to download only then installed itunes.  getting error trying to install AppleMobileDevice64.

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any Apple Mobile Device Support entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Problem installing Itunes. (error 2352)

    I have a problem installing Itunes. :S
    When i try to install it, an error pops up saying that there is an error 2352.
    Please help ASAP
    Computer: eMachines T1742
    thanks!

    i get the same error tried everything did you fix if so how?

  • HT1222 Anybody else having problems installing itunes version 11 on a MacBook Pro?

    Anybody else having problems installing itunes version 11 on a MacBook Pro? Is so, how can they be resolved?

    You need to tell us exactly what messages you are seeing.
    You posted this in the OSX 10.4 forum but your computer profile says you are running OSX 10.6.8  Which system version you are running makes a big difference.

  • Problem installing itunes on windows 64bit

    problem installing itunes on windows 64bit, help me!!!

    Yes, when I try to install the iTunes software on my notebook, running Windows 7 64-bit, I get a window that says: "There were errors before iTunes could be configured. Error during installation. Computer was not changed. "thanks

  • Problem installing iTunes  11.4.0.18

    I am having problem installing iTunes update version 11.4.0.18 - Please . I appreciate help in this matter.

    Hello,
    I suggest that you follow the instructions in this Apple troubleshooting article.

  • Im having problems installing itunes 10.5

    im having problems installing itunes 10.5 nd its telling me about the bonjour cant be removed are something

    What version OS X is your G5 running?
    What version of iTunes are you attempting to install?
    Why do you need the new version?
    Allan

  • Problem installing iTunes 10.6 on Windows XP

    I'm trying to install iTunes 10.6, but I get this error message every time:
    "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."
    When I try to install the new version, it goes through the whole process of copying files, validating install, etc., but I get the error message at the end.
    I've tried downloading a fresh copy of the file from the Apple web site but that didn't help either. I still get the same error message every time I try to install iTunes 10.6.  (I currently have iTunes 10.2.1.1 installed on my PC.)
    How do I get the new version to install successfully?

    "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."
    Perhaps let's first try updating your Apple Software Update.
    Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
    If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?

  • Problem Installing iTunes 11.1.4

    Hi, so during my update for iTunes 11.1.4 something happened and it couldn't be installed completely. I uninstalled iTunes and its components and tried to reinstall but got an error.
    I completely followed the following link: http://support.apple.com/kb/ht1925
    I uninstalled all components and related programs, deleted all Apple files off my computer from both Program Files and Program Files (x86) and tried to reinstall iTunes. After that I noticed that there was a part in the installing where it said "Rolling Back Action". With further research I found out it was due to the Apple Mobile Device. So once iTunes installed it would run fine but if I connected my iPhone it would say that the software required is not installed and to reinstall itunes. So I did the following steps before and it always did not install the Apple Mobile Device Support.
    After that I found more articles describing how to restart AMDS using: http://support.apple.com/kb/ts1567
    And tried that but after the reinstalls it gives me another error because AMDS isn't even in the Common Files\Apple\ folder.
    So I looked at more articles and found out that I could extract the installers separately through the itunes installer. I did that and got the AppleMobileDeviceSupport64.msi installer separately but it gave me another error and wouldn't let me install.
    I will attach pictures of several of the errors to get a feel of what I've seen.
    I have Windows 8, I have installed the LATEST version of iTunes (11.1.4 at the iTunes website), I restarted my computer several times during each uninstall and reinstall. I followed the articles before perfectly.
    What could be the problem?

    To further explain:
    The first picture is the error I get when trying to restart the service, which I can't do because the file is not there.
    Following this article: http://support.apple.com/kb/TS1567
    The second picture is the AppleMobileDeviceSupport64.msi window that happens when I tried to install JUST the AMDS after unpacking the .exe installer.
    The third picture shows my Apple folder in the Common Files section and it shows that it doesn't even have any folder for Apple Moblie Device Support. This is what shows immediately after I install iTunes after a clean wipe.
    And just to let you know it isn't the MSVCR80.dll error or the ERROR 7 problem listed in this article:
    http://support.apple.com/kb/TS5376
    In summary, my iTunes opens and runs with no problem and no errors, but I only get an error when plugging in my phone because it never installed the Apple Mobile Device Support. After following countless articles and uninstalling and reinstalling it never installs AMDS so nothing helps. Thank you.

Maybe you are looking for