Problem installing on my new iMac

I have an ugrade version of Photoshop Elements 10/Premier Elements 10. I  have recently changed from a Windows based machine to a new iMac. I obviously do not have my previous software installed on my new iMac. I suspect that there may be a problem to install my software for that reason, but in addition, I get the following error messages:
Exit Code: 7
Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW006, DW050 ... WARNING: DW031, DW036 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 7 error(s), 7 warning(s)
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050:  - Smartsound3: Install failed
ERROR: DW050:  - Photoshop Camera Raw for Elements 10: Install failed
ERROR: DW050:  - Smartsound1: Install failed
ERROR: DW050:  - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
ERROR: DW050:  - Adobe Premiere Elements 10_LangPacken_US: Install failed
ERROR: DW050:  - Smartsound2: Install failed
How do I install the software on my new computer?
Confused in Napa
Don

Hi dr_dmd,
Please try renaming the folder : /Library/Application Support/Adobe/OOBE to OOBE_old
After renaming unstall the PRE and PSE completly from /Applications/utilities/Adobe Installers and then try to install.
If still you face the same problem then please let us provide the list of Adobe software which are installed on your computer.
Regards,
Jatin Dembla

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