Problem installing PSE 8 on Mountain Lion
Hi, I'm having trouble installing PSE 8 on Mountain Lion. It worked just fine on Lion, then I upgraded to ML, and it wouldn't open. I deleted and tried to reinstall PSE 8, and have not gotten beyond the "Progress" pane with a message that "a required component has failed to install correctly", with the error:
"Adobe Anchor Service
Error:
Error 2."
I have tried a bunch of different things; running the CS cleaner tool, disabling my virus software, repairing disk permissions, restarting my computer, and deleting all Adobe files from these locations:
/Users/<<username>>/Library/Application Support >> The Adobe folder
/Users/<<username>>/Library/Preferences >> Anything with com.adobe
/Library/Application Support >> folder named Adobe
/Library/Preferences >> Anything with com.adobe
/Applications >> Application files
/Applications/Utilities >> The Adobe Updater
I've even created another admin account on my computer and tried to install PSE 8 there, but I still get the same error.
Any help to get this sucker installed is greatly appreciated!
Thanks!
I looked a little more into fixing the issue, and it turns out that I missed the top level Library > Application Support > Adobe folder. Once that was deleted, my problem was solved.
I did find this article helpful, for anyone else who is having similar issues: http://www.cultofmac.com/90060/how-to-completely-uninstall-software-under-mac-os-x-macrx/
Thanks again for your help, Barbara!
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I just installed the new mountain lion software on my iMac. I was currently running Snow Leopard. My problem is with my mouse. Now when I scroll down the page it moves in the opposite direction. In system preferences I tried checking and unchecking Natural for scroll feature. Movement from side to side works fine. Has anyone experienced this problem?
I think this new scrolling behaviour was introduced with Lion. You do get used to it pretty quickly (well I did). Are you sure that deselecting Natural Scrolling in Mouse Prefs doesn't re-instate the previous behaviour, it does here.
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After first installing the new Mountain Lion upgrading Lion on my Macbook Pro was a little slow, so I decided to format and install Mountain Lion via a thumb drive. After installation on my Macbook Pro was restarting all the time and showing a black screen with codes on the screen. I decided to reformat and reset the PRAM, and that seems to have worked. Occasionally a black screen appears with the codes and my macbook restarts again. Last night I updated the Mountain Lion and error and looping retornartam. I thought I had lost all my works, do more entered in the login screen. I turned off my macbook, went to sleep and this morning I called and finally worked Do not know what's going on in my friends' macbook not occur this problem. The macbook them is the 2011 13 "i5 2.0Ghz and another 2010 and they both work perfectly with the Mountain Lion.
Below is the error that occurred this morning after login.
Interval Since Last Panic Report: 1690 sec
Panics Since Last Report: 1
Anonymous UUID: 67D1DCE1-6759-7BF0-6682-40BCBB09D01B
Thu Sep 20 07:24:10 2012
panic(cpu 2 caller 0xffffff80206b7bd5): Kernel trap at 0xffffff8020687d02, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x00007ccd02000009, CR3: 0x00000000228a6000, CR4: 0x00000000000606e0
RAX: 0x00007ccd02000001, RBX: 0x000000000000003e, RCX: 0xffffff8020cbd000, RDX: 0x000000000000003e
RSP: 0xffffff8110da3720, RBP: 0xffffff8110da3740, RSI: 0xffffff8031ef80c8, RDI: 0xffffff8020cbd000
R8: 0xffffff8031ef7750, R9: 0xffffff8031ef0438, R10: 0xffffff8020cbcc20, R11: 0xffffff814c6e0000
R12: 0xffffff8033b0ec00, R13: 0xffffff8033b0ecb0, R14: 0x00000000000000c1, R15: 0xffffff8031ef0438
RFL: 0x0000000000010296, RIP: 0xffffff8020687d02, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00007ccd02000009, Error code: 0x0000000000000002, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff8110da33c0 : 0xffffff802061d626
0xffffff8110da3430 : 0xffffff80206b7bd5
0xffffff8110da3600 : 0xffffff80206ce4ed
0xffffff8110da3620 : 0xffffff8020687d02
0xffffff8110da3740 : 0xffffff802065f445
0xffffff8110da38a0 : 0xffffff8020681b58
0xffffff8110da3bf0 : 0xffffff802065e1b4
0xffffff8110da3c50 : 0xffffff8020a52e4f
0xffffff8110da3d40 : 0xffffff8020a53052
0xffffff8110da3d70 : 0xffffff7fa1e35434
0xffffff8110da3de0 : 0xffffff7fa1e2412f
0xffffff8110da3e10 : 0xffffff7fa1e33afe
0xffffff8110da3e60 : 0xffffff8020a3181b
0xffffff8110da3ea0 : 0xffffff8020a3133e
0xffffff8110da3f30 : 0xffffff8020a2d2d0
0xffffff8110da3f70 : 0xffffff8020a31e99
0xffffff8110da3fb0 : 0xffffff80206b26b7
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelHD3000Graphics(8.0)[EAD976F9-7469-3F17-AB8E-6A039213 8DCB]@0xffffff7fa1e06000->0xffffff7fa1e67fff
dependency: com.apple.iokit.IOPCIFamily(2.7.1)[9901C237-547C-3B52-99DE-C4870A19E2B5]@0xffff ff7fa0caf000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7fa11fc000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7fa11b9000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12C54
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x0000000020400000
Kernel text base: 0xffffff8020600000
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 22884276012
last loaded kext at 22356664762: com.apple.driver.AppleMikeyHIDDriver 122 (addr 0xffffff7fa1d76000, size 20480)
loaded kexts:
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDAHardwareConfigDriver 2.3.1f2
com.apple.driver.AppleHDA 2.3.1f2
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.AppleIntelHD3000Graphics 8.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.3
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.iokit.IOBluetoothUSBDFU 4.0.9f33
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleIntelSNBGraphicsFB 8.0.0
com.apple.driver.AppleMuxControl 3.2.11
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBTCKeyEventDriver 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleSDXC 1.2.2
com.apple.driver.AppleUSBHub 5.2.5
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleUSBUHCI 5.2.5
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.5
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.1.1
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.1
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.4 GHz, 8 GB, SMC 1.68f98
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393955353432382D3034302E413031472020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393955353432382D3034302E413031472020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9A302, 500,11 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 7
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 4
Is there a hardware problem?
thank youBefore you upgrade, make sure all your software supports it based on post July, 25, 2012 reports on
http://roaringapps.com/apps:table
Reports prior to this date are unreliable, as they are likely with beta releases of Mountain Lion to developers. Other pitfalls to realize include:
https://discussions.apple.com/docs/DOC-3761 -
Do I loose all the contact on my mac if I install OS X Mountain Lion
Hi,
I want to install OS X Mountain Lion but I wonder if I loose all the content i.e. file and program that I have already on my mac. In that case I have to make backup of all the contents.If you have Lion and use iCloud for Contacts and Calendar, then they will still be there after installing ML. If not, then it would be a good idea to archive them. Go to File>Export>Addressbook archive for Contacts and in iCal the same File>Export. Put these files in a backup folder somewhere for safe keeping. I do the same for Safari bookmarks, Google Earth Places etc, because it can be a bind to lose all your hard work.
Having said that, Setup Assistant will normally transfer your data to the new OS during the installation process without problems. -
Problems with OS X Mountain Lion installation
What to do? This message keeps on prompting on each attempt to install os x mountain lion. "This copy of the Install OS X Mountain Lion application can't be verified. It may have been corrupted or tampered with during downloading." Even after deletion of the os x and re-installation, the same message keeps on prompting. Thank you for your help.
Try repairing your hard drive. If the hard drive is corrupt, that could be corrupting the download.
If that's not the problem, it could be that your internet connection is bad, and is corrupting the download. Try a different network. -
Do I HAVE to back up my computer before installing OS X Mountain Lion?
I know you should be doing this ayway but I dont have Time Machine. So could I safly install OS X Mountain Lion without loosing any data? I am curently running 10.6.8
andyalwayswins wrote:
So could I safly install OS X Mountain Lion without loosing any data?
Lets say this, if you don't and you have a problem with the 10.8 installer that requiring erasing the entire Macintosh HD or drive, then your looking at spending a great deal of time and money trying to get your data off before erasing.
It only takes a few minutes to copy Users folder or a few hours of software working to set up a TM or bootable clone, but god if you need it it's a lifesaver.
Take the time to prevent a possible problem, because computers and hard drives can instantly die and take all your data anyway.
Most commonly used backup methods -
Downloaded latest OS X and installed on my Mac Book Pro (early 2008). No problems.
Then attempted to install on my Mac Mini 2011 and continuously getting the following message:
"This copy of the Install OS X Mountain Lion application can't be verified. It may have been corrupted or tampered with during downloading."
I noticed that I am not the only one...
Anyone with a solution.
So far all I see are various attempts by people, some successful others not.
This should not be a frustrating complicated ordeal!!!
Dr Nir Joseph Hus MD., PhD.
General Surgery,
Trauma Surgery Critical Care.Yup, the safe mode/repair/redownload/install finally solved it - had to do it after midnight as all the 4gig downloads have already trashed my 60gig internet limit for this month, installed REALLY slowly bugt eventually at 0330 i had working Mountatin Lion on my Macbook.
This has to be the most tedious upgrade, Mac OR Windows, I've ever done. Takes me back to inserting 15 floppies for sheer inconvenience, and from the numbers reporting this problem, it's more than an occasional glitch. And for some reason the download always fails if left unattended, even if all the sleep modes, etc, are negated.
3/10 to Apple this time around. -
I am trying re-install OS X Mountain Lion, but it is not locating my Apple HD
I am trying re-install OS X Mountain Lion, but it is not locating my Apple HD, once click on agree, which HD do want to install, its is not show the HD at all ?
Is it a 15"?
If so, see this article: http://support.apple.com/kb/TS4088
Print it out and take it and your Mac to an Apple store or a authorized service center. You may have a logic board problem, which probably has nothing to do with the current problem. -
This copy of the Install OS X Mountain Lion application is damaged, and can't be used to install OS X.
I attempted to burn a DVD of the installer, but that didn't work (files are too big).
Also grabbed the ESD from inside the package and it started to work, then hung on the "installing" screen.
Here is how I finally solved the problem after redownloading it 4-5 times:
Put my MacBook Pro into target mode and used my Mac Mini to install Mtn Lion.
At first the installer balked saying it wasn't signed right or some such BS. I tried again and it worked fine. I now even have a recovery parition which I didn't have before.
So in the end I have no idea what the problem was but it was not:
A proxy error corrupting the download
A corrupted download of any kind
Permissions errors
Hard drive errors
Incompatability with RAM or my hardware
Incompatibility of my partitioning scheme
I think there is a bug in the "pre-flight" checks the installer does prior to doing its job.
Rich -
Tried to install update to Mountain Lion and get this message: OSXUpdCombo 10-1.8 image data corrupted.
Try booting into the Safe Mode. Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart. For each disable/delete, you will need to restart if you don't do them all at once. You can download from the Safe Mode.
Safe Mode
Safe Mode - About -
I have installed OS X Mountain LION and cannot open anymore Microsoft Word or Excel
I have installed OS X Mountain LION on my MacBook Pro 13" and cannot open anymore Microsoft Word or Excel ? Could you help me with this problem? Thank you.
macjack wrote:
Why suggest "ignore iWork"? I use iWork exclusively now, since dumping MS Office and I like it.
On its own it's fine, as a replacement for Office it's mediocre. Unable to save in Office format you are pushed into exporting (extra steps) simply to create an Office compatible file. Pages barely renders a Word document correctly (a trait also shared by Libre/Open Office). Numbers is a very poor substitute for Excel (the free ones are better).
And for all this you are expected to pay, whereas the other alternatives do a better job (with MS Office files) without a financial insult.
If Office is not in the equation I recommend iWork. -
How do I install OS X Mountain Lion in a machine that came with OS X Yosemite already?? I need to do it in order for me to keep working with some of my softwares with are very expensive and can't afford to buy new versions.
Parallels
VirtualBox
VM Fusion -
My Mac OS X 10.6.8 Snow Leopard. how to why install OS X Mountain Lion ?
my Mac OS X 10.6.8 Snow Leopard. how to why install OS X Mountain Lion ?
How?
Upgrading to Mountain Lion - http://www.apple.com/osx/how-to-upgrade
Mac OS X: System requirements for Mountain Lion (10.8) - http://www.apple.com/macosx/specs.html
Lion and Mountain Lion application compatibility - http://roaringapps.com/apps:table
Kappy 08/2012 post on upgrading to Snow Leopard, then Lion or Mountain Lion - https://discussions.apple.com/message/19401628 - including how to get Snow Leopard and Lion since Apple removed them from the online store.
MacBook upgrade possibilities - https://discussions.apple.com/message/19577869 - "The Early 2006 model 1,1 Core Duo can only run a maximum of 10.6 Snow Leopard. The models Late 2006 Core 2 Duos 2,1 through Early 2008 4,1 can only run a maximum of 10.7 Lion. The Late 2008 model 5,1 Aluminum Unibody through the Mid 2010 White Unibody model 7,1 can run 10.8 Mountain Lion."
Why? Good question. I am a strong believer in not upgrading just because something new comes out, especially if you are running older equipment. I would say unless you see a need for it, just stick with Snow Leopard until something comes along that absolutely requires Mountain Lion. -
Unable to install OS x mountain lion, startup disc missing.
Out of nowhere my internet crashes, then right after my laptop crashes and loads really slow. I tried to erase and restore but error appears every time and when I try to re install os x mountain lion, no disc appears for selection to install the hardware. No clue what to do and I just had my Hard drive replaced 2 months ago because it was ruined, I hope it didn't break again this fast.
I have a macbook pro 2013 -
I have a personal computer of following configaration :, I have a personal computer of following configaration : intel core i3 processor,4 gb ram, foxconn ddr3 motherboard,1 tb hard drive,dell monitor.i want to install os x mountain lion.do i install it?if i do ,how to install it? Is it possible to buy a os x cd drive?if possibe,how to install it? Help me to use ox xmountain lion in my pc.
intel core i3 processor,4 gb ram, foxconn ddr3 motherboard,1 tb hard drive, dell monitor
The reason Win 7 looks bad is because of your poor monitor.
I run Windows 7 on my 1920 x 1200 pixels 17" MacBook Pro and it looks just as good as OS X.
The secret is to get a monitor with high pixel per square inch resolution, then any picture or graphics looks great.
Nearly all the available eye candy on OS X is available on Windows with hacks.
http://sourceforge.net/projects/mcsoft/
Windows has more software and it's versions are supported for a decade on average, the hardware is significantly less expensive and in the towers, customizable.
Apple just displays all fancy in one package and then charges 3x the price for the same performance as a PC.
Your not missing much, there isn't any compeling need to run OS X on your PC, it's a hassle anyway. -
I am trying to re-install OS-X Mountain Lion,
I am trying to re-install OS-X Mountain Lion, but I get a message that my apple id did not purchase the software. The OS comes bundled with the hardware, can anyone help?
Did someone else own the Mac before you? If so, it sounds like they upgraded the original OS to MLion, and that is forever tied to their AppleID.
Can you tell us more about the Mac (Apple menu>About this Mac) so we can offer the best suggestions as to what to do.
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