Problem: ipod server could not be contacted, i went to control panel, lan settings, ck'd auto detect and went back to i-tune to update and got the same error message, any help is appreciated
Error message: Ipod software update server could not be contacted. I went to control panel, lan settings, clk'd auto detect settings and ok. When i went back to i tunes and clk's update, i got the same error. Any help is appreciated.
Rand221
See the previous posts on the right side of this page under the heading "More Like This" that have you same error message.
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Ipod server could not be contacted
In trying to download the 3.0 software, I continually get the error message "ipod software update server could not be contacted". I did a network reset which did not solve the problem.
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If you are constantly Authorizing your Apple ID, the article below will assist with getting that resolved for you.
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iphoto wont work
Process: iPhoto [640]
Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Identifier: com.apple.iPhoto
Version: ???
Build Info: iPhotoProject-902017000000000~3
App Item ID: 408981381
App External ID: 233642646
Code Type: X86-64 (Native)
Parent Process: launchd [271]
Responsible: iPhoto [640]
User ID: 501
Date/Time: 2014-08-03 13:13:47.938 +0300
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: A28EC1E1-AB7A-4A7A-D2F6-09319E8F5253
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /Library/Frameworks/NyxAudioAnalysis.framework/Versions/A/NyxAudioAnalysis
Referenced from: /Applications/iPhoto.app/Contents/Frameworks/iLifeSlideshow.framework/Versions/ A/iLifeSlideshow
Reason: image not found
Binary Images:
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0x7fff8f802000 - 0x7fff8faacff5 com.apple.HIToolbox (2.1.1 - 698) <A388E773-AE7B-3FD1-8662-A98E6E24EA16> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8faad000 - 0x7fff8faf4ff7 libcups.2.dylib (372.4) <36EA4350-43B4-3A5C-9904-10685BFDA7D4> /usr/lib/libcups.2.dylib
0x7fff8faf5000 - 0x7fff8faf5fff com.apple.SafariDAVNotifier (1.1.1 - 1) <6FD70177-7044-3EFE-905F-08F1D2D40ECA> /System/Library/PrivateFrameworks/BookmarkDAV.framework/Versions/A/Frameworks/S afariDAVNotifier.framework/Versions/A/SafariDAVNotifier
0x7fff8faf6000 - 0x7fff8fb2afff libssl.0.9.8.dylib (50) <B15F967C-B002-36C2-9621-3456D8509F50> /usr/lib/libssl.0.9.8.dylib
0x7fff8fb2b000 - 0x7fff8fb49fff com.apple.facetimeservices (10.0 - 1000) <DED6A966-DF0E-3E58-BD34-D85ED82A99D7> /System/Library/PrivateFrameworks/FTServices.framework/Versions/A/FTServices
0x7fff8fb4a000 - 0x7fff8fb7bfff com.apple.MediaKit (15 - 709) <4AC5B9D8-7204-3CF2-AB58-69EFCDD964FC> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff8fb7c000 - 0x7fff8fc34ff7 com.apple.DiscRecording (8.0 - 8000.4.6) <FCBB5558-A702-3658-AEE4-7D129AFBF350> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff8fc62000 - 0x7fff8fe0ff27 libobjc.A.dylib (551.1) <F21C5742-7B9C-31F1-BBAE-1717BC6C2F1B> /usr/lib/libobjc.A.dylib
0x7fff8fe10000 - 0x7fff8fe1cffb com.apple.AppleFSCompression (56.92.1 - 1.0) <066255FD-DBD1-3041-8DDA-7AFC41C9096D> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff8fe1d000 - 0x7fff901feffe libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff90ac5000 - 0x7fff90ad2fff com.apple.Sharing (132.2 - 132.2) <3DFB1133-8FD3-3B60-8E9C-0FE62AACFD7B> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff90ae0000 - 0x7fff90d28ff7 com.apple.CoreData (107 - 481.3) <E78734AA-E3D0-33CB-A014-620BBCAB2E96> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff90d29000 - 0x7fff90d40ffa libAVFAudio.dylib (32.2) <C77A6482-46FA-3A17-B357-BBEA380B4E6C> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
0x7fff90d41000 - 0x7fff90d43fff com.apple.Mangrove (1.0 - 1) <E588D4DE-2498-33EE-9227-8773DB65767F> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
0x7fff90d44000 - 0x7fff90d9dfff libTIFF.dylib (1043) <D7CAE68F-6087-3B40-9CB8-EC6DB47BF877> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff90d9e000 - 0x7fff90e01ffb com.apple.SystemConfiguration (1.13.1 - 1.13.1) <2C8E1A73-5AD6-3A7D-8ED8-D6755555A993> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff90e7d000 - 0x7fff90ea2ff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B49408CD-ECE8-3785-84A4-45B03882574A> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff90ea3000 - 0x7fff90ec7fff com.apple.quartzfilters (1.8.0 - 1.7.0) <C45C3D45-CCB2-3661-A390-959E556B14B4> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7fff90ec8000 - 0x7fff90f98ff7 com.apple.PubSub (1.0.5 - 65.36) <FBECE716-3D10-382B-B3BD-2581AE118D9F> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
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0x7fff90ff6000 - 0x7fff91002ff7 com.apple.KerberosHelper (4.0 - 1.0) <CF0844F0-B3CC-3B20-A5CA-310A93E89AF6> /System/Library/PrivateFrameworks/KerberosHelper.framework/Versions/A/KerberosH elper
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0x7fff910a2000 - 0x7fff910e9fff libFontRegistry.dylib (127) <A77A0480-AA5D-3CC8-8B68-69985CD546DC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff910ea000 - 0x7fff910f4fff libcommonCrypto.dylib (60049) <79B8E80F-E596-3302-8243-EC479B9546CA> /usr/lib/system/libcommonCrypto.dylib
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0x7fff9160e000 - 0x7fff9160fff7 com.apple.print.framework.Print (9.0 - 260) <C4C40E2E-6130-3D73-B1EF-97FF3F70CF2C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff91724000 - 0x7fff9172ffff libkxld.dylib (2422.110.17) <B6140BAB-0EAF-3E4F-B055-314068056BB4> /usr/lib/system/libkxld.dylib
0x7fff91730000 - 0x7fff91730ff7 libkeymgr.dylib (28) <D7045F25-BFA4-3840-847D-AF95DF8B6CCA> /usr/lib/system/libkeymgr.dylib
0x7fff91898000 - 0x7fff91928ff7 com.apple.Metadata (10.7.0 - 800.28) <E85AEB1B-CB17-38BC-B5C6-AAB50B47AF05> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff91933000 - 0x7fff91998ffb com.apple.Heimdal (4.0 - 2.0) <F34D6627-9F80-3823-8B57-DB629307DF87> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff91999000 - 0x7fff91a36fff com.apple.imcore (10.0 - 1000) <DF924E35-74AB-389C-9279-1828518218F8> /System/Library/PrivateFrameworks/IMCore.framework/Versions/A/IMCore
0x7fff91cbc000 - 0x7fff91ccefff com.apple.login (3.0 - 3.0) <8342C3B7-8363-36BE-B5B6-CD81166AEC24> /System/Library/PrivateFrameworks/login.framework/Versions/A/login
0x7fff91ccf000 - 0x7fff91cd1fff com.apple.SecCodeWrapper (3.0 - 1) <DE7CA981-2B8B-34AC-845D-06D5C8F10441> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x7fff91d8c000 - 0x7fff91dcdfff com.apple.PerformanceAnalysis (1.47 - 47) <7B73DFF4-75DB-3403-80D2-0F3FE48764C3> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff91dce000 - 0x7fff91dfdff9 com.apple.GSS (4.0 - 2.0) <44E914BE-B0D0-3E05-9451-CA9E539AFA52> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff91dfe000 - 0x7fff91e07ff3 libsystem_notify.dylib (121) <31F9FEF5-2897-328A-8441-B7BDFEDB10D4> /usr/lib/system/libsystem_notify.dylib
0x7fff91e60000 - 0x7fff91e79ff7 com.apple.Kerberos (3.0 - 1) <59427E11-37D6-34C9-95BB-D4438BFACA5B> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff91e7a000 - 0x7fff91e7affd libOpenScriptingUtil.dylib (157) <19F0E769-0989-3062-9AFB-8976E90E9759> /usr/lib/libOpenScriptingUtil.dylib
0x7fff91e7b000 - 0x7fff91e82fff libcompiler_rt.dylib (35) <2A890004-0A78-3E33-9AC5-A7D63BD4F879> /usr/lib/system/libcompiler_rt.dylib
0x7fff91e83000 - 0x7fff91e87ff7 libcache.dylib (62) <8C1EFC4F-3F51-3DE9-A973-360B461F3D65> /usr/lib/system/libcache.dylib
0x7fff91e88000 - 0x7fff91eb6ff7 com.apple.securityinterface (9.0 - 55047) <E64A6994-0176-39A1-866A-AB27F6A0034B> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff91eb7000 - 0x7fff91f82fff libvDSP.dylib (423.32) <3BF732BE-DDE0-38EB-8C54-E4E3C64F77A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff9208a000 - 0x7fff9214eff7 com.apple.backup.framework (1.5.4 - 1.5.4) <195DA868-47A5-37E6-8CF0-9BCF11846899> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff92156000 - 0x7fff9215effc libGFXShared.dylib (9.6.1) <25BBF325-AC57-3BAA-9427-2D14CC243AE6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff92196000 - 0x7fff921bafff libxpc.dylib (300.90.2) <AB40CD57-F454-3FD4-B415-63B3C0D5C624> /usr/lib/system/libxpc.dylib
0x7fff92205000 - 0x7fff92206ff7 libodfde.dylib (20) <71C1001F-044F-3C0F-BA95-EAC080176A16> /usr/lib/libodfde.dylib
0x7fff92207000 - 0x7fff92212ff7 com.apple.DirectoryService.Framework (10.9 - 173.90.1) <B62B1994-1874-3F8D-B62E-589E6F6534C9> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff92292000 - 0x7fff92376fff com.apple.coreui (2.1 - 231) <A7942BEE-E6BA-3A68-8EA0-57A8A9066B2D> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff92377000 - 0x7fff9239dfff com.apple.AOSAccounts (1.2.47 - 1.2.75) <BD32015E-F495-3914-AE28-993D3CAD4227> /System/Library/PrivateFrameworks/AOSAccounts.framework/Versions/A/AOSAccounts
0x7fff9239e000 - 0x7fff92688fff com.apple.CoreServices.CarbonCore (1077.17 - 1077.17) <3A2E92FD-DEE2-3D45-9619-11500801A61C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff926bb000 - 0x7fff926bfff7 libGIF.dylib (1043) <AF0FE71A-27AB-31E0-8CEA-BC0BF2091FA8> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff926c0000 - 0x7fff926d0fff libbsm.0.dylib (33) <2CAC00A2-1352-302A-88FA-C567D4D69179> /usr/lib/libbsm.0.dylib
0x7fff926d1000 - 0x7fff926d6fff com.apple.DiskArbitration (2.6 - 2.6) <A4165553-770E-3D27-B217-01FC1F852B87> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff928c9000 - 0x7fff928e4ff7 libPng.dylib (1043) <23D2DAB7-C9A9-392F-989A-871E89E7751D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff9293b000 - 0x7fff92957fff libresolv.9.dylib (54) <11C2C826-F1C6-39C6-B4E8-6E0C41D4FA95> /usr/lib/libresolv.9.dylib
0x7fff92958000 - 0x7fff92998ff7 com.apple.CalDAV (7.0 - 155.2) <B96DAB4A-7431-3FD2-971B-726A67F6E004> /System/Library/PrivateFrameworks/CalDAV.framework/Versions/A/CalDAV
0x7fff929a7000 - 0x7fff929e9ff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x7fff929ea000 - 0x7fff92a56fff com.apple.framework.IOKit (2.0.1 - 907.100.13) <057FDBA3-56D6-3903-8C0B-849214BF1985> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff92a57000 - 0x7fff92a96fff libGLU.dylib (9.6.1) <AE032555-3E2F-3DBF-A26D-EA4576061605> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff92a97000 - 0x7fff92a9afff com.apple.AppleSystemInfo (3.0 - 3.0) <61FE171D-3D88-313F-A832-280AEC8F4AB7> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff92a9b000 - 0x7fff92a9dff3 libsystem_configuration.dylib (596.15) <4998CB6A-9D54-390A-9F57-5D1AC53C135C> /usr/lib/system/libsystem_configuration.dylib
0x7fff92ae4000 - 0x7fff92b2dfff com.apple.CoreMedia (1.0 - 1273.54) <CAB7303A-9AB2-317A-99C3-BEAA8AE8764B> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff92b2e000 - 0x7fff92b31fff com.apple.TCC (1.0 - 1) <F25B5875-081A-3877-B70E-374D54B54C5F> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff92b32000 - 0x7fff92b32fff com.apple.AOSMigrate (1.0 - 1) <6909D700-6E8A-3BFD-9B5D-FA94C1150E6E> /System/Library/PrivateFrameworks/AOSMigrate.framework/Versions/A/AOSMigrate
0x7fff92b33000 - 0x7fff92bb0fff com.apple.iLifeMediaBrowser (2.8.3 - 637.9) <3634E777-814E-362D-B4F4-A197B39F50AC> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
0x7fff92bb1000 - 0x7fff92c10fff com.apple.framework.CoreWLAN (4.3.3 - 433.48) <1F17FA12-6E84-309D-9808-C536D445FA6E> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff92c15000 - 0x7fff92c17fff com.apple.ExceptionHandling (1.5 - 10) <D36B4F60-11B4-3C9C-989B-6C76E92C11DD> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0x7fff92c18000 - 0x7fff92cdaff5 com.apple.CoreText (367.20 - 367.20) <B80D086D-93A9-3C35-860E-9C3FDD027F3B> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff92cea000 - 0x7fff92cebfff libsystem_sandbox.dylib (278.11.1) <0D0B13EA-6B7A-3AC8-BE60-B548543BEB77> /usr/lib/system/libsystem_sandbox.dylib
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Model: MacBookPro11,1, BootROM MBP111.0138.B03, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 2.16f58
Graphics: Intel Iris, Intel Iris, Built-In
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x344B54463235363634485A2D314736453120
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x344B54463235363634485A2D314736453120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x112), Broadcom BCM43xx 1.0 (6.30.223.154.65)
Bluetooth: Version 4.2.6f1 14216, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SD0128F, 121.33 GB
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.2 -
It doesn't let me copy the technical info I can't forward it I am so frustrated... I can't use my firefox
What is the error message?
Without seeing the error message this is just a guess, but a common cause of error messages is a problematic add-on. You can try the procedure in the [[troubleshooting extensions and themes]] article to see if it helps. -
ipod is in restore mode (dropped) but when i try to restore i get the message- ipod server could not be contacted. any ideas?
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
I keep getting this error message: "The itunes update server could not be contacted. Please check your internet connection, or try again later." and can not update my iOS from 4.3.2
I downloaded the Microsoft Autoruns package and ran it. There are no programs in the LSA Providers tab, and Apple's Bonjour is the only program in the Winsock Providers tab. I also did the "netsh winsock reset" and rebooted. It didn't fix the problem. Any more ideas?
-
TS3694 Tried to restore my IPOD and keep getting 1604 errors. Any help?
I haven't updated my ipod in 3 years because it was such a pain last time I did it and thankfully it came back. But I foolishly attempted it again and now after it was put in the restore mode and Itunes attemps to restore the device I get an error message with 1604. I have gone through the troubleshooting steps, tried different USB ports and get the same result. Any help?
If as the artical says, uyou tried another computer and another network then make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
keeps saying "ipod update server could not be contacted or is temporarily unavailable" when i try and restore my ipod touch..any ideas?
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
"iPod software update server could not be contacted. The Server does not support this version of iTunes." iPod will not turn on or charge or reset settings. I tried plugging it in my laptop, house computer and docking station to charge and nothing. Also, I have all the latest software updates to my knowledge. This is a classic 8GB iPod, running of Windows 7. Any thoughts/suggestions?
only thing that seems to work so far is syncing without photos and also check here https://discussions.apple.com/thread/3206849?start=30&tstart=0
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Hi,
Im getting an "ipad software update server could not be contacted" error.
Is it a fault on my end or is it Apple which are still having problems and have disconnected their servers until it's fixed?
ThanksI have been trying to update my ipad 2 to ios5 "All" day with no luck. I will connect my ipad 2 to my mac, it brings up itunes and tells me there is an update, i click the download and update button, and when it gets to to "Contacting ipad update server, it just keeps trying to contact the server. it gives me no error, no matter how long i let it do its thing. i have tried rebooting mac/ipad, and trying over and over again to download, but i cant get past that "Contacting ipad update server." anyone else having this same issue? it seems most people at least are getting somewhat further than this..
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When trying to restore or even contact itunes store my computer states the ipod softdate server could not be contacted. When I checked the setting everything look correct. I have just changed from using xp on my computer and now using windows 7 so I am a bit lost with the different layout
maybe:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server -
When I was updating my child's ipod touch with itunes....it put the ipod in recovery mode and said I would need to restore and then update....which was my only option to choose, so when I chose restore & update....after going thru it seemed the process, then a window came up that stated the ipod couldn't be restored at this time because the ipod software update server could not be contacted or is temporarily unavailable and to try again. After trying this several times unsuccessfuly and going thru the steps on the help section, the ipod is still not able to restore & update, thus we can't access anything on our very new ipod touch and I am very frustrated, can't afford any Apple support tech time. PLEASE HELP!!
Try:
- Powering off and then back on your router.
- The Additional Information paragraph of
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
(The iPhone "Named" cannot be restored at this time because the iPhone software update server could not be contacted or is temporarily unavailable.)
can anyone help me with this issue, every time i try to restore it will come up like this error message.Restore the iPhone when connected to iTunes by cable.
Still the same TS1275?
Is your iPhone jailbroken?
Or
Has your computer ever been used to jailbrake or downgrade (Tinyumbrella) any iPhone? -
IPod software update server could not be contacted
I was attempting to sync my iPod Classic and received a message saying:
iTunes cannot read the contents of the iPod. Go to the Summary tab in iPod preferences and click Restore to restore this iPod to factory settings.
I did this and received this message:
The iPod software update server could not be contacted.
I have powered my iPod off (holding down menu & toggle) several times and I have quit iTunes and opened it again to see if this would fix the problem but I always get the same error messages listed above.
Can anyone tell me how I can resolve this problem?
Thank you!Hey there,
Make sure you iTunes is enabled through the Windows firewall. Instructions on how to do this can be found [HERE|http://support.apple.com/kb/TS1368] as well as other troubleshooting solutions for this issue.
If you are using Norton or McAfee AV, I would try temporarily disabling them to see if that helps the situation as well.
Or see if this article can help you out. It's worth a shot.
http://support.apple.com/kb/TS1814?viewlocale=en_US
Hope this helps.
B-rock
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