Problem loading pages after update to Firefox 36

After updating from Firefox 35.0.1 to version 36, I am unable to load any pages in Firefox. (My internet connection is fine and I can use other browsers on the same computer.)
I've already tried many troubleshooting routines to fix the problem but none have worked. I've tried the instructions here:
https://support.mozilla.org/en-US/kb/fix-problems-connecting-websites-after-updating
(including troubleshooting my Firewall and proxy settings)
and here:
https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can
I've also tried the more general and extensive troubleshooting here:
https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems
NONE of the suggestions in any of those pages solved the problem. Opening Firefox is Safe Mode did not help either. I was unable to load pages even in Safe Mode.
After following all of the steps in all of those troubleshooting guides and still failing, I uninstalled Firefox completely. (I followed all official directions on how to uninstall.) Then I re-installed Firefox VERSION 35.0.1. Firefox again worked fine with the older version.
Then I restored my profile from a backup using MozBackup. (My most recent backup was done when I had Ver. 35.0.1 installed.) Everything was still fine; Firefox worked fine and all of my settings were back to my preferences.
Finally, I again tried to update to version 36 - and the same thing happened! Unable to load any pages!
One other thing I've noticed: With version 36 installed, there is something wrong with my Options dialog. The first time I upgraded, I had only blank tabs for "General" and "Advanced"; with my second try, after updating to V 36 my Options dialog has blank tabs for "General" and "Search" (although Advanced is now showing.)
I am going to uninstall again, and again go back to V 35.0.1. But I would like to be able to update to the newest version. What can I do?
(I am a long-time Firefox user, and reasonably computer savvy. I have many extensions installed as I use Firefox as an important tool in my job as a website designer. I have Firefox extensively fine-tuned to my liking to optimize my work-flow.)
Any help appreciated!

Your message seems to have covered all the normal things we check.
When you tried using v36, did you have any add-ons? Have you tried;
'''https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles'''
'''Windows: 32-bit''' C:\Program Files\Mozilla Firefox\firefox.exe -p
'''64-bit''' C:\Program Files (x86)\Mozilla Firefox\firefox.exe -p
'''Mac:''' Navigate to '''/Applications/Utilities.''' Open the Terminal application.
In the Terminal application, enter the following:
/Applications/Firefox.app/Contents/MacOS/firefox-bin -p
'''Linux:''' In '''Terminal''' run: firefox –P
For users who have one or more builds from mozilla.org this will not work.
It would be best to have the full path so if you had placed the untared contents
in a folder in /home it would be /home/<username>/foldername/firefox/firefox –P
An easy way would be not to do it in a terminal but in say a launcher since
you have to point it to the firefox script in Firefox folder you can then add –P
on end. You can also have the exact "profilename" after the -P so Firefox
will start with that Profile.

Similar Messages

  • Javascript not loading content after updating from firefox 26 to 27

    on my site i have a page on which javascript pre-loads the content and then shows it.
    this thing was working perfectly fine on firefox 26 but soon as i updated to firefox 27
    the content doesn't show after loading
    Like i have an image for 'loading content' which first appears and then the loaded content
    shows up. This image is still showing in version 27 but the content which shows after is not showing at all.
    I inspected the page and the divs and content is there but its just not visible somehow.
    Please help me with this problem .. im stuck with this if it doesn't show up. Thanks.

    this doesn't solve the problem.
    actually its working on all other browsers, the content is showing.
    but its not working on firefox 27. what problem could it be which is preventing version 27 from loading the content when its working just fine on version 26 (i just checked it on a different system with version 26).
    also there was an instance when the same content wasn't loading on version 26 also but it was a problem due to some pinterest script. once i removed it everything became just fine i.e. content started loading (on version 26). Now, if that helps in deducing the problem please help me out.

  • Unable to load pages after update to 3.6.8

    unable to load pages with any browser after update to 3.6.8
    windows update only online function that works

    try this
    download and run norton removal tool. this woked for me
    http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN&ln=en_US

  • Problem loading numbers after update

    I have updated the numbers app on my iPad and it won't load now, if I remove numbers and reload it I will loose all the data in my spreadsheets is there a fix?

    I've seen a few threads on this and on some blogs.
    Seems there are a few things you could try, before the nuclear approach.
    * Log out of the store and log back in
    * Or, download app to iTunes and sync to iTunes
    * Or, press and hold the power button until the slider shows, then shut it down. Restart.
    This did happen to me with a different app (if it the same issue) and the restarting the device fixed it.

  • Problem loading videos after update

    i recently update my phone to the iso 8.2 and now no videos online will load. I'm not sure what's going on.

    I've seen a few threads on this and on some blogs.
    Seems there are a few things you could try, before the nuclear approach.
    * Log out of the store and log back in
    * Or, download app to iTunes and sync to iTunes
    * Or, press and hold the power button until the slider shows, then shut it down. Restart.
    This did happen to me with a different app (if it the same issue) and the restarting the device fixed it.

  • Can see any words on screen in Twitter after updating to firefox 8

    User cannot see any words on twitter page after updating to firefox 8 and then 9.0 . We can only see characters should as &#!.
    We can however see all other website normally.
    We can also see Twitter normally in IE (sorry).
    Thanks

    Delete the cache of Firefox.

  • I get a message when going to any webpage "server not found" or "problem loading page". I click on try again and the page loads fine. This happens on bookmarked pages or manually entered urls. The issues started after I updated Firefox.

    Server not found messages and problem loading page message since I updated to the latest version of Firefox. Usually will load the 2nd time after hitting the try again option.
    Does not happen with Internet Explorer at all.

    See:
    *http://kb.mozillazine.org/Error_loading_websites

  • Updated windows. Firefox gives "Problem loading page" error everytime now.

    my computer told me that windows updates were available and that I needed to restart so I did. When the restart was complete firefox doesn't work at all now. It jut gives me the "Problem loading page" error no matter what website I visit. I have tried removing it from my windows fire wall and re-adding it but that did not help. I also try to uninstall firefox and reinstall but that didn't help either.
    I am using Widows 7 for what it's worth. Any help would be greatly appreciated!

    Try these in order.
    Type '''about:preferences#advanced'''<Enter> in the address bar.
    Under '''Advanced,''' Select '''Network.'''
    Look for '''Configure How Firefox Connects''' and press the '''Settings''' button.
    Check the settings.
    Some problems occurs when your Internet security program was set
    to trust the previous version of Firefox, but no longer recognizes your
    updated version as trusted. Now how to fix the problem: To allow
    Firefox to connect to the Internet again;
    * Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
    * Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see
    '''[https://support.mozilla.org/en-US/kb/configure-firewalls-so-firefox-can-access-internet Configure firewalls so that Firefox can access the Internet.]''' {web link}
    '''[http://www.mozilla.org/en-US/firefox/all/ Download Firefox Full Installer For All languages And Systems]''' {web link}
    Save the file. Then;
    Using your file browser, open the '''Programs''' folder on your computer.
    '''Windows:''' C:\Program Files
    C:\Program Files (x86)
    '''Mac:''' Open the "Applications" folder.
    '''Linux:''' Check your user manual.
    Look for, and rename any Mozilla and Firefox folders by adding '''.old''' to them.
    Now run the full installer.
    If all goes well, remove the OLD folders when you are done.

  • Why is it that every time that I click on Firefox to log on, I get a message saying that there was a problem loading page and that the website doesn't exist?

    When I click on the Firefox icon, I get a message saying there is a problem loading page.

    Can you try to update to Firefox 18?
    *Help > About Firefox
    *https://support.mozilla.org/kb/update-firefox-latest-version
    A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
    Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
    See:
    *https://support.mozilla.org/kb/Server+not+found
    *https://support.mozilla.org/kb/Firewalls

  • Firefox Not Loading Websites After Update

    ''locking this thread as duplicate, please continue at [https://support.mozilla.org/en-US/questions/1053378 /questions/1053378]''
    Firefox has stopped working after latest update. I can open it up but then it wont load any websites. It just keeps loading. After if I close it and try to re-open it I get the following error message: "Firefox is already running, but not responding. The old firefox process must be closed to open a new window" and it never opens. If I try to end the process in task manager I can't as it doesn't do anything when I attempt to end the process. Then the only way I can get back on firefox is to restart my computer. This is happening on both my PC and my Laptop both running Norton Security Suite.
    Please HELP! as I have tried everything and nothing fixes it. I have tried the following troubleshoot solutions with no luck:
    1) Reinstall Firefox
    2) Refresh Firefox
    3) Removing Firefox from the list of accepted programs in firewall and then adding it back (this was done through Norton as it is managing my Windows Firewall)
    4) Creating a new profile and using that one instead
    5) Starting Firefox in Safe Mode
    6) Updating firefox
    7) Updating Norton
    Nothing seems to be Working and I'm starting to get frustrated. Any Help is appreciated. Thanks

    It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
    Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.
    See:
    *https://support.mozilla.org/kb/Server+not+found
    *https://support.mozilla.org/kb/Firewalls
    *https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating
    Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.
    *http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/

  • Firefox stops loading pages after trying to open a heavy page

    firefox stops loading pages after trying to open a page with alot of pictures etc, with big size. it just keeps on loading pages with no result.
    my internet is fairly low speed so i take my time but this happened each time i tried to open such sites.
    even when i close that '''tab''' and try to open just '''google.com''' , it wont load.
    its solved after closing and opening firefox again . but happens again if i try to open the same heavy site

    Which security software (firewall, anti-virus) do you have?
    A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
    Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
    See:
    *https://support.mozilla.org/kb/Server+not+found
    *https://support.mozilla.org/kb/Firewalls
    try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

  • Firefox 8.0 loading MSN Homepage gives error 'problems loading page' every timebut the page eventually loads - Any solution?

    Firefox 8.0 gives error message "problem loading page" when loading MSN homepage. This occurs every time.
    The error is: "Firefox can't find the server at www.%3ciframe%20marginheight=%220%22%20marginwidth=%220%22%20name=%22wxbuttonframe%22%20id=%22wxbuttonframe%22%20height=%22283%22%20src=%22http.com."
    Is there a solution?

    I get an e-mail with go-comics and the ones I want to post links to I'll open in the browser as I read them in the e-mail so I regularly have a dozen tabs open (all the same site) by the time I'm through the e-mail. Every third or fourth page will hang up on something (connecting to or waiting for) sometimes not loading a single image, sometimes loading half the page, sometimes loading everything but the comic (because, hey, why put that as the first thing to load when you've got all these ads and crap to throw at your paying customers?).
    At some point a couple of months ago I got some malware associated with trovisearch (I do not know how that got past security and java blocker but it did, probably some hidden crap in something from CNET) that somehow spoofed a page for Housecall and added five or six pieces of malware and adware. I cleaned for two days after and still can't find anything left on the computer even though I've been running scans constantly to try to make Firefox work right. I downloaded and ran a scan using Kaspersky during that time and then uninstalled it. That very well may be the cause of the post-refresh SSL issue.
    I have Spybot and Malwarebytes scan logs from the time of the infection if that would help in any way. It doesn't look like there's a way to attach .xml files in this forum, though.
    I can also run hijack this and copy and paste if that would help.
    I'm currently running Windows Defender and rely on that and Noscript and adblocker plus to keep me isolated from most attacks (I don't have those add-ons re-installed yet). I also run Peerblock because they add malicious sites and known hacking sources (like Chinanet) to what they block as well as all the fake p2p stuff that's constantly pinging the computer. If I'm treading around in perilous waters I run Sandboxie.
    Chrome is working as normal but Firefox feels like dial-up or worse right now and without adblocker I might as well be using IE.

  • Lately when I access Optum Rx it mbegins to load but I get firefox having problem loading page

    Lately when I access Optum Rx I log in and it begins to download the I receive message firefox having problem loading page, why?

    Update your Firefox to latest version of Firefox 20.0.1
    Hello,
    Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
    Note: ''This will temporarily log you out of all sites you're logged in to.''
    To clear cache and cookies do the following:
    #Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
    #Under "Time range to clear", select "Everything".
    #Now, click the arrow next to Details to toggle the Details list active.
    #From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
    #Now click the ''Clear now'' button.
    Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
    Did this fix your problems? Please report back to us!
    Thank you.

  • Firefox Lion Problem loading page

    Ever since I installed Lion, Firefox cannot be put to sleep without having Problem Loading Page showing up. Even if I put it to sleep for only a minute. Usually, I retry and it loads after two or three tries. What to do? TKS so much!

    Dear Tobbi,
    Thanks for your reply.But the suggestion send by you,did not solve my problem.It is showing the same problem.I clear all cache & cookies by those steps,but that problem is not solved.Please help me by giving another suggestion
    Thanks & Regards,
    Saubhik Sarkar

  • After updating to Firefox 7.0.1, menu bar for Google,yahoo, Facebook (message,notification,profile,home) and others site are disabled. How can solve this problem?

    after updating to Firefox 7.0.1, menu bar for Google(web ,image,video,map etc),yahoo, Facebook (message,notification,profile,home) and others site are disabled. even I cant log out from different sites cz the log out bar is completely disabled. I tried with Firefox 4;5 and 6, same problem exist . I tried by active all add ons for facebook, same problem exist. If I use internet explorer , I don't find such problem with it.
    How can I solve this problem?

    Thanks a lot for your swift response. And sorry if it was a bit too hectic to go through my detailed query (which I did because it was misunderstood when I asked previously). As I've mentioned above, I was informed that updating to 5.0.1 would '''require''' me to '''delete''' the current version and then install the new one. And doing so will involve losing all my bookmarks. I guess I should have been more specific and detailed there. By losing, I didn't mean losing them forever. I'm aware that they're secured in some place and deleting and installing the software doesn't harm its existence. What I meant that if I install the new version, I'd have to delete the old one. And after installing the new version, I'd have to transfer them (bookmarks) back from wherever they are. Get it? When it updated from 3.6.9 to 3.6.13, and from 3.6.13 to 3.6.18, I didn't need to follow that process. They were already present on their own.
    BTW, I'm having no problems with 3.6.18 but after learning about the existence of version 5.0.1, I'm a bit too eager to lay my hands over it.
    Thanks for your help; hope this wasn't extremely long.

Maybe you are looking for

  • How to recovery data from hard drive with account protected in Yosemite?

    I run in an accidentally away, a command in terminal that erase all my data in hard drive...   I try to backup all my data using a live CD from Ubuntu but no success... my data have the account protection... Help me please!

  • How to stop report printing?

    Dear All; Glad to be here. I have a problem with my HP Color LaserJet CP1515n printer, every document I print comes with a report from the printer with its own details (details of the document). How can I stop these reports from comming since they ar

  • PDF presets not showing up in indesign CC

    Hi, We have about 28 CC users on mac (mavericks), and we've just started using Indesign CC within the last month or so. My problem is that we are 'deploying' via remote desktop, a standard set of PDF presets so everyone have the same settings. This w

  • Cannot get rid of Untitled CD 2 listed in sidebar.

    I burned a CD a little while ago and I ejected it. It told me on ejection that it could not verify it. So no big deal. But now, with no CD's in the drive in the Finder's sidebar I have a "Untitled CD 2" showing with the burn symbol and I cannot eject

  • Prod. ord - reporting point

    hello all, Wht is last reporting point in a Production order? Regards, Ranjit