Problem printing size I asked for- want 18 x 11.7, getting 6.5 x 3.5

Printing on 19 x 13 paper but not getting 18 x 11.8. Don't know what I am doing wrong.
Dimensions show 9.902 x 18.014
Cell size 18.01 x 11.7"
Any suggestions? I have gone over settings several times and gone thru 6 sheets.
Working with Mac OS V10.10

Hi,
Have you managed to solve this problem? if yes, please highlight how you solved it...i'm facing same problem with my new Iphone 5S but udner Windows, thanks.

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Problem printing size I asked for- want 18 x 11.7, getting 6.5 x 3.5

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