Problem sync with iphone could not transfer music because of unknown error -5000
windows Itunes will not sync my music with Iphone 4s because of unknown error (-5000) ?????
Are you using the latest version of iTunes?
See if there is a solution in the PDF user manual: iPod Manuals
Similar Messages
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Hello Sir I have an iPhone 4 and when i updated that it got updated but now for restore the data it is showing me the message The "iPhone" could not be activated because an unknown error occurred (0xE8000004). Please try again later. please help me.
Hello Amarchand Sharma,
Are you working with a Windows computer? If so, the resource below may help you troubleshoot the issue you are having restoring your iPhone.
iOS: Unknown error containing '0xE' when connecting to a Windows PC - Apple Support
http://support.apple.com/en-us/TS3221
Regards,
Judy -
Hello, I have a problem with iPhone 5c softhware update ( The iPhone "iPhone" could not be restored. An unknown error occurred (27))
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
The" may need service' meand there is a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
hi ..
. I'm having a problem in the promotion....
The iPhone could not be restored. An unknown error occurred (-1)
All these easily lose two!
Me sadHi, man!
My Iphone are still in this screen that appears the Itunes symbol with the usb cable to conect it.
But..... I make all the steps to recover it and still appears the same message in the end of the process:
"The iphone could not be restored. An unknown error occurred (-1).
And the Iphone back again to the same screen....
It doesn`t hepls... -
HT201210 The iphone could not be restored. An Unknown error (-1) occurred How do I fix this problem
Have tried to sync the phone and update the software on my iphone3G.
After clicking on the update button and the register button after that.
I get the message "The iphone could not be restored. An Unknown error (-1) occurred"
How do I fix this problem ?
Please help. I have also
1. Restarted my PC.
2. Updated my OS on my PC
3. Disabled the Antivirus.
4. Restarted my iphone.
My iphone S. No. is 83831VD0Y7H Model : MB489HNHave you tried using another cable or another USB port on your computer?
Resolve specific iTunes update and restore errors -
While upgrading my iPhone 3GS to iOS 4.2 something went wrong and came up with the message "The iPhone could not be restored. An unknown error occurred [1015]." Now it will not start at all. It just stays on screen with USB and the iTune picture. What can I do to get it going again. I only tried to upgrade because I was prompted to up-grade and now I am helpless. I did a backup before starting the upgrade. The error message did not tell what to do next. Any help is very much appreciated.
Usually that means the iPhone was hacked to unlock it from the original
carrier .
Updating the operating system locks it back to that original carrier
You could try this
http://support.apple.com/kb/TS3281
However if the iPhone was hacked it is probably a paper weight now
and as this is an Apple hosted forum you can get no further help here -
During recovery on iPhone 4 I got : The iPhone could not be restored. Un unknown error occurred ( 3004 ). Then - iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes.Then I get error 3004 again. Latest iTunes and OS updates. I cant use the phone now. I did restart the destop,unplug the usb,...etc. Same iTune logo ,arrow and USB on the screen.THANK YOU SO MUCH,...!
Perhaps the information in this Apple support article will help:
http://support.apple.com/kb/TS3694#error3004
Regards. -
I'm trying to restore an iphone 3GS before selling it. I've already erased everything by going into settings and clicking on erase and restore. The phone says to connect to iTunes and iTunes says "The iPhone "iPhone" could not be restored. An unknown error occured (3194)." It is not jailbroken and all of the apps were deleted when I erased the phone. How can I get the phone ready for sale? Appreciate any advice you can give to this iPhone newb, please and thanks!
Things I've done:
- updated itunes software
- force restart on iphone by holding the home and the power buttons
- ran windows troubleshooter- no problems detected.http://support.apple.com/kb/TS3694#error3194
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how to resolve this problem. During ti install the new verson in my iPhone appear "The iPhone could not be restored. An unknown error occourred (1015)
You can't resolve the issue. Your phone is bricked.
This is the error message that happens when you try and update a jailbroken phone.
Discussion of jailbroken phones is prohibited by the Terms of Use of this forum.
You need to buy another phone. -
Hi All, Just had my iphone repaired after dropping it in a puddle but it won't now connect with iTunes. It says the iphone "iphone" could not be restored. An unknown error occurred (23). Any thoughts on what is wrong with it?
https://discussions.apple.com/message/22965383#22965383
https://discussions.apple.com/thread/4012266?tstart=0 -
IPhone" could not be restored. An unknown error occurred (9).
I don't know what to do, Received brand new today ( 08-19). iTunes is telling me that I'm required to click 'restore' and then it gives me the message:
The iPhone "iPhone" could not be restored. An unknown error occurred (9).
Does anyone know what this is or how to fix it? This is my only phone and therefore need the problem fixed. Thanks so much for your help!
BertrandThis was reported by ChowderCrab on 7.15.10: It has worked for a number of people:
Here's the method:
Download RecBoot 1.0.2
I found it here: http://www.sebby.net/659-released-recboot-1-0-2/
Plug in your iPhone.
Close iTunes.
Run "RecBoot Exit Only"
Click the "Exit Recovery Mode" button.
The screen on the iPhone will go black. At this point, UNPLUG the iPhone (before it starts back up)
It will boot up correctly after finishing the firmware install.
Now plug your iPhone back in and complete a normal restore.
That's it. I spent over 4 hours trying to fix my phone before someone else came up with this solution. Prior to trying this I tried restoring about 20 times. I attempted on both OS X and Windows 7, different USB cables, reinstalled iTunes, and various other solutions people have been suggesting. This one works. Right now my phone's just finishing syncing my music and apps. Good luck! -
The iPhone "iPhone" could not be restored. An unknown error has occured (3). How do I fix this?
I had a problem with my iPhone 5 connecting to my service provider (verizon) and also to the internet just minutes after I had used the internet to browse before work this morning. I tried soft reset, hard reset, and connecting to my computer, but nothing worked to get it back to normal. I decided to do a system wipe and restore it as well, but I get that error: "The iPhone "iPhone" could not be restored. An unknown error has occured (3)." I googled that and searched for literally 7 hours without any luck. Any and all help is appreciated. Thanks!
This has just happened to me today. I have an iphone 5 on Verizon. I was using the internet on the device normally when it started. It couldn't access any online data even though it had 4 bars of service and LTE. I restarted it and it would be stuck "Searching for network". I tried wiping the phone with no luck. It gets stuck at around 99% of the firmware restore process and hangs there for about 25 minutes before itunes gives me the error described above. I tried the recover-mode restore with the same results.
I need a working phone ASAP, this is extremely frustrating! -
IPhone 3GS - The iPhone "iPhone" could not be restored. An unknown error occurred (1013)
Hey everyone,
First off, here are my specs:
iTunes Version: 10.4.1.10 running on Windows 7
iPhone 3GS running 4.3.5 (not jailbroken)
I'm going nuts with this issue with my iPhone 3GS. After messing around with my phone, I managed to put it into recovery mode, which was not intentional. So I thought I could just restore my iPhone and resync, but everytime I do so, the iPhone will reach 99% (according to the progress bar on the phone), and then pause for 2 minutes and then come back with this error:
The iPhone "iPhone" could not be restored. An unknown error occurred (1013)
So I've looked at the Apple support page and followed those steps but didn't work. I have searched forums, youtube instructional videos on how to fix this error, but nothing seemed to work. I know about the "hosts" file in C:\Windows\System32\Drivers\etc, but when I checked, there were no DNS entries for gs.apple.com. I've also tried restoring on different computers (including a Macbook), but the same issue occurs.
I have a feeling that because I'm using the latest version of iTunes, that it's causing this problem. I want to know if anyone can offer their help because again, it's driving me nuts!
Thanks,
NeocecHave a read of this it may help http://support.apple.com/kb/ht4097
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The Iphone could not be restored. An unknown error occurred (26)
Hello There,
My iPhone 4s as of Saturday as been giving me this error. I attempted to re-charge it in the USB Port on my XBox 360, as I always do, and then this is what has been showing on my screen for several days now.
I have attempted to charge it via a Computer, and iTunes let's me know 'The iPhone is in Recovery Mode and needs to be restored so that I can use it with iTunes'. Half way into the download, this error pops up 'The iPhone could not be Restored. An Unknown Error has Ocurred (26)'. I looked up online and could not find this specific Error Code, so I upgraded to the Newest Version of iTunes and tried once more, and to no avail.
What can I do to rectify this problem? Any suggestions would be much appreciated.
Thank YouI've only found 2 things that can cause this specific error. Are to phones that have been jailbroken. Are you absolutely positive you never jailbroke it?
If you're absolutely positive that it was never jailbroken, then you've hit a wall. The Flash chip that the phone uses to boot from is either physically damaged or has been so badly corrupted it's unwritable. Either way, there is no way to fix it. -
The iPhone "iPhone" could not be restored. An unknown error occurred (-1).
I have been trying to update my iPhone's software for the past few weeks due to my current provider not being found. (A bar that says "Searching" is always at the top where my 3G should be.) Yet whenever I try directly from my iPhone, it always end with an error message. So, yesterday I tried updating directly from itunes and I let it download the new update and all that. However, after it finished trying to update my iPhone, it put my iPhone in a recovery mode and I've been trying to fix it eversince. I can not access my iPhone, all it has is an icon saying to connect to itunes. I've tried troubleshooting, checking my software, updating my computer etc. yet it still leaves me with this message: "The iPhone "iPhone" could not be restored. An unknown error occurred (-1)." I've looked on the apple site and I've made sure my security is up to date, my computer is up to date, my itunes is up to date and that I have restarted my computer. I am very irritated and I don't know what to do. I don't know what to do because my warranty is over with apple and I still have a few years on my contract. This problem has become relatively frequent with the replacement I've received from apple.
Please post all suggestions or ideas to help with my problem,
Thank you for your time.
-Applefanatic23It is likely a hardware failure
http://support.apple.com/kb/TS3694?viewlocale=en_US#error1
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