Problem: Two Apple id at the Apple Store ?!
Hello,
Recently my computer (Mac Mini) was in repair . . .
The technician installed the new OS (10.9) and put His Apple id in the Apple Store,
Now I got the computer and I went to the Apple store, I registered and can download software, but
When I want to update my software The technician Apple id appears and asks for password,
How do I delete His Apple id ?
Thank you!!
This shouldn't have been done, because the way it was done, the technician has downloaded his personal version of Mavericks, which, as you can see, is encoded with his Apple ID and installed it on your Mac. I think that he easiest thing to do would be to make a backup of your Mac and then revert the Mac back to your most recently owned version of OS X, by eracing the HDD and then installing OS X, either from the install DVDs if that was OS X Snow Leopard or using OS X Recovery if that was either OS X Lion or OS X Mt Lion. Then from your previously owned version of the OS X use the Mac App Store to buy OS X Mavericks, which will then be encoded with your Apple ID.
I would also call the Apple Store where this occurred and report this to the manager so this tech can be retrained in this regard.
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