Problem w/ Adobe Download Assistant

When I start the Adobe Download Assistant, I keep getting a box that says "The following disc could not be opened" Production Premium_CS6_LS7.dmg, INVALID CHECK SUM.
It shows the download is complete and at the bottom of the screen it is extracting at a full bar, but it doesn't stop. It has been going for about 4 hours now and no end in sight?? I have even uninstalled this and it won't go away
What can I do?? I'm on a Mac with Snow Leopard OS
Thank-You!

If it is still extracting then the download is not complete. Please try solution 1 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_1 and try downloading again. I would recommend choosing the default location of the User folder when downloading the install files.

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What's the problem with Adobe Downloader assistant? It's impossible to download a trial version of

What's the problem with Adobe Downloader Assistant? It's making it impossible to download a trial version of PS 5 extended. I can see that I'm not the only one experiencing difficulties with this so........what's the story Adobe?!!!! If you don't want people to download trial versions of your products then just say so! Or do something about the problem and remove this faulty download.I have a brand new Mac,so it shouldn't be a problem. The Adobe Downloader has been extracting for 2 days now, and I can't shut it off. Very irritating!

If you are having problems with extracting it is likely that you have customized the location of your download. I would recommend downloading to your User folder or Desktop folder. When the download and extraction process are complete you can then install to your Program Files folder.

I have problems getting Adobe Download Assistant installed

I had to remove it and know i'm trying to download the try version of InDesign, but the download assistant doesn't install automatically like it should do. When the installation it's almost done a window appears saying that it needs administrator's privileges in order to complete the installation, and since i am using the administrator account i don't know why this happens.
PS. sorry the grammar errors, english is not my mother language

Hi, Thanks for the advice, but i already know how to do that when i ALREADY HAVE the file, this is the thing, i'll show you some screens. To explain better my problem
It's in spanish, sorry :)well, there is the link to download InDesign, then when I click the link
then; since i don't have the downloader assistant, wich is supossed to install automatiacally. It start downloading
Then when the process is complete this window appears. It says: There has been found these problems: Adobe Application Manager wasn't able to install. Other times what it says is that it requires administrator's permisson or something like that, so i moved my Adobe folder to another place, to my public files. Then i try to do the same download again and now this is what the windows says. I can't do the click right on the file because there is no file. The Assistant wich I need in order to get the InDesign run file desn´t even finish installing.
Hope you can help me.And thanks again.Date: Tue, 6 Aug 2013 17:25:12 -0700
From: [email protected]
To: [email protected]
Subject: I have problems getting Adobe Download Assistant installed
    Re: I have problems getting Adobe Download Assistant installed
    created by Romsinha in Adobe Creative Cloud - View the full discussion
Hi Medulla.90,
Please right click on setup file and run the program as administrator. If still the same error try to enable hidden admin and install from there: http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-adminis trator-account-on-windows-vista/ .
Regards,
Romit Sinha
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Problem with Adobe Download Assistant

Every time I am trying to sign into my Adobe Download Assistant it says I have an Error 100 because my account can't connect with Adobe.com.It is saying to check my connection(4 bars and direct connect) and to restart Adobe Download Assistant. How do I fix this problem?

Please see http://forums.adobe.com/message/4451573#4451573 for information on how to resolve your current difficulties. Alternately you can initiate a direct download by following the steps listed at http://forums.adobe.com/thread/981369. Please make sure to complete the Very Important Instructions prior to scrolling down and clicking on the download link.

Problema con adobe download assistant

hola
Tengo problemas al iniciar sesión en Adobe download assistant, no me permite el acceso

Desinstala este programa, ya que esta retirado e instala Adobe Creative Cloud panel cuando intentes descargar e instalar una aplicacion.

Connection problem with adobe download assistant

Hello,
I'm using windows 7 and I try to install the trial version of the Master Collection cs6.
I have download Adobe Download Assistant (multiple times) but every time I try to connect myself with my Adobe ID, it doesn't work. I can click on Connection, the action is registered by the software but nothing happen. I also can't close the software with the simple click on close, I have to use the task manager (CTRL+ALT+SUPPR).
I have already unistall my cs5 version using all the help I could find on the website (cleaner tool..).
Can you help me ?
Sorry for my broken english.. And thank in advance for your help
Here's the contents of the file Install.log of my AIR software. (as mentionned in the help http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.html) :
[2012-03-12:22:25:49] Bootstrapper begin with version 2.5.0.16600 on Win x86
[2012-03-12:22:25:49] Installed runtime (1.5.0.7220) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-03-12:22:25:49] Begin runtime download from http://airdownload.adobe.com/air/3/nai/windows6.1/x86/installer
[2012-03-12:22:27:48] Download success
[2012-03-12:22:27:48] Begin signature download from http://airdownload.adobe.com/air/3/nai/windows6.1/x86/installer.p7
[2012-03-12:22:27:48] Download success
[2012-03-12:22:27:49] Detached signature verified
[2012-03-12:22:27:49] Begin cert chain validation
[2012-03-12:22:27:49] Begin crl download from http://crl.adobe.com/prodSvce.crl
[2012-03-12:22:27:54] Download failure: could not retrieve crl crypt object
[2012-03-12:22:27:54] Begin crl download from http://crl.adobe.com/cds.crl
[2012-03-12:22:27:59] Download failure: could not retrieve crl crypt object
[2012-03-12:22:27:59] Begin crl download from ldap:///CN=CRL1, CN=Adobe Root CA, OU=Adobe Trust Services, O=Adobe Systems Incorporated, C=US?certificateRevocationList;binary,authorityRevocationList;binary,deltaRevocationList; binary
[2012-03-12:22:27:59] Download failure: could not retrieve crl crypt object
[2012-03-12:22:27:59] Cert chain validation succeeded
[2012-03-12:22:27:59] Launching subprocess with commandline "C:\Users\Luce\AppData\Local\Temp\AIRRuntimeInstaller.exe" -x1 "C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant"
[2012-03-12:22:28:02] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-03-12:22:28:02] Commandline is: -x1 "C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant"
[2012-03-12:22:28:02] Installed runtime (1.5.0.7220) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-03-12:22:28:02] Invoking Application Installer for combined install
[2012-03-12:22:28:02] Launching subprocess with commandline C:\Users\Luce\AppData\Local\Temp\AIR143B.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Luce\AppData\Local\Temp\AIR143B.tmp -withRuntime -url "C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant"
[2012-03-12:22:28:02] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-03-12:22:28:02] Commandline is: -runtime C:\Users\Luce\AppData\Local\Temp\AIR143B.tmp -withRuntime -url "C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant"
[2012-03-12:22:28:02] Installed runtime (1.5.0.7220) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-03-12:22:28:03] Validating app in folder C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant
[2012-03-12:22:28:05] Application signature verified
[2012-03-12:22:28:05] Unpackaging/validation complete
[2012-03-12:22:28:05] No app located for appID 'com.adobe.downloadassistant.AdobeDownloadAssistant' and pubID ''
[2012-03-12:22:28:22] Launching subprocess with commandline C:\Users\Luce\AppData\Local\Temp\AIR143B.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Luce\AppData\Local\Temp\AIR143B.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)" -programMenu "C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant"
[2012-03-12:22:28:22] Relaunching with elevation
[2012-03-12:22:28:25] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-03-12:22:28:25] Commandline is: -stdio \\.\pipe\AIR_4956_0 -runtime C:\Users\Luce\AppData\Local\Temp\AIR143B.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)" -programMenu "C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant"
[2012-03-12:22:28:25] Installed runtime (1.5.0.7220) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-03-12:22:28:25] Validating app in folder C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant
[2012-03-12:22:28:25] Application signature verified
[2012-03-12:22:28:25] Unpackaging/validation complete
[2012-03-12:22:28:26] No app located for appID 'com.adobe.downloadassistant.AdobeDownloadAssistant' and pubID ''
[2012-03-12:22:28:26] Starting silent combined runtime update and app install.
Updating runtime from version 1.5.0.7220 to version 3.1.0.4880.
Installing app com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.6 to C:\Program Files (x86) using the source file at C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant
[2012-03-12:22:28:26] Installing msi at C:\Users\Luce\AppData\Local\Temp\AIR143B.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2012-03-12:22:28:51] Installing msi at C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant\setup.msi with guid {969E11AA-8F3A-F162-1A5A-0965E216B6CE}
[2012-03-12:22:28:53] Application Installer end with exit code 1
[2012-03-12:22:28:53] Elevated install completed
[2012-03-12:22:28:55] Application Installer end with exit code 0
[2012-03-12:22:28:56] Subprocess app installer succeeded
[2012-03-12:22:28:56] Runtime Installer end with exit code 0
[2012-03-12:22:28:56] Subprocess Runtime Installer succeeded
[2012-03-12:22:28:56] Bootstrapper end with exit code 0
[2012-03-12:22:29:46] Bootstrapper begin with version 2.5.0.16600 on Win x86
[2012-03-12:22:29:46] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-03-12:22:29:46] Launching subprocess with commandline "Adobe AIR Application Installer.exe" "C:\Users\Luce\AppData\Local\Temp\AIRB3E4.tmp\Adobe Download Assistant"
[2012-03-12:22:29:46] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-03-12:22:29:46] Commandline is: "C:\Users\Luce\AppData\Local\Temp\AIRB3E4.tmp\Adobe Download Assistant"
[2012-03-12:22:29:46] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-03-12:22:29:47] Validating app in folder C:\Users\Luce\AppData\Local\Temp\AIRB3E4.tmp\Adobe Download Assistant
[2012-03-12:22:29:47] Application signature verified
[2012-03-12:22:29:47] Unpackaging/validation complete
[2012-03-12:22:29:47] Installed app (com.adobe.downloadassistant.AdobeDownloadAssistant) located at C:\Program Files (x86)\Adobe Download Assistant\Adobe Download Assistant.exe
[2012-03-12:22:29:52] Launching subprocess with commandline C:\Program Files (x86)\Adobe Download Assistant\Adobe Download Assistant.exe
[2012-03-12:22:29:52] Application Installer end with exit code 0
[2012-03-12:22:29:52] Subprocess Application Installer succeeded
[2012-03-12:22:29:52] Bootstrapper end with exit code 0
[2012-04-11:14:12:19] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-04-11:14:12:19] Commandline is: -playerVersion=11,2,202,229 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.adobe.downloadassistant.AdobeDownloadAssistant adobe.com:air0.6966513507068157 onApplicationVersion
[2012-04-11:14:12:19] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:12:19] Application Installer end with exit code 0
[2012-04-11:14:12:44] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-04-11:14:12:44] Commandline is: -playerVersion=11,1,102,55 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.adobe.downloadassistant.AdobeDownloadAssistant adobe.com:air0.9661501375958323 onApplicationVersion
[2012-04-11:14:12:44] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:12:44] Application Installer end with exit code 0
[2012-04-11:14:13:50] Bootstrapper begin with version 2.5.0.16600 on Win x86
[2012-04-11:14:13:50] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:13:50] Launching subprocess with commandline "Adobe AIR Application Installer.exe" "C:\Users\Luce\AppData\Local\Temp\AIR910B.tmp\Adobe Download Assistant"
[2012-04-11:14:13:50] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-04-11:14:13:50] Commandline is: "C:\Users\Luce\AppData\Local\Temp\AIR910B.tmp\Adobe Download Assistant"
[2012-04-11:14:13:50] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:13:51] Validating app in folder C:\Users\Luce\AppData\Local\Temp\AIR910B.tmp\Adobe Download Assistant
[2012-04-11:14:13:53] Application signature verified
[2012-04-11:14:13:53] Unpackaging/validation complete
[2012-04-11:14:13:53] No app located for appID 'com.adobe.downloadassistant.AdobeDownloadAssistant' and pubID ''
[2012-04-11:14:14:00] Starting app installation to C:\Program Files (x86). Installing app com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.6 using the source file at file:///C:/Users/Luce/AppData/Local/Temp/AIR910B.tmp/Adobe%20Download%20Assistant
[2012-04-11:14:14:00] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006]
[2012-04-11:14:14:00] Launching subprocess with commandline C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "C:\Program Files (x86)\Common Files" -silent -logToStdout -url -location "C:\Program Files (x86)" -programMenu file:///C:/Users/Luce/AppData/Local/Temp/AIR910B.tmp/Adobe%20Download%20Assistant
[2012-04-11:14:14:00] Relaunching with elevation
[2012-04-11:14:14:03] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-04-11:14:14:03] Commandline is: -stdio \\.\pipe\AIR_4176_0 -runtime "C:\Program Files (x86)\Common Files" -silent -logToStdout -url -location "C:\Program Files (x86)" -programMenu file:///C:/Users/Luce/AppData/Local/Temp/AIR910B.tmp/Adobe%20Download%20Assistant
[2012-04-11:14:14:03] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:14:03] Validating app in folder C:\Users\Luce\AppData\Local\Temp\AIR910B.tmp\Adobe Download Assistant
[2012-04-11:14:14:04] Application signature verified
[2012-04-11:14:14:04] Unpackaging/validation complete
[2012-04-11:14:14:04] No app located for appID 'com.adobe.downloadassistant.AdobeDownloadAssistant' and pubID ''
[2012-04-11:14:14:04] Starting silent app installation to C:\Program Files (x86). Installing app com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.6 using the source file at file:///C:/Users/Luce/AppData/Local/Temp/AIR910B.tmp/Adobe%20Download%20Assistant
[2012-04-11:14:14:04] Installing msi at C:\Users\Luce\AppData\Local\Temp\AIR910B.tmp\Adobe Download Assistant\setup.msi with guid {969E11AA-8F3A-F162-1A5A-0965E216B6CE}
[2012-04-11:14:14:06] Application Installer end with exit code 0
[2012-04-11:14:14:07] Elevated install completed
[2012-04-11:14:14:09] Application Installer end with exit code 0
[2012-04-11:14:14:10] Subprocess Application Installer succeeded
[2012-04-11:14:14:10] Bootstrapper end with exit code 0
[2012-04-11:14:15:32] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-04-11:14:15:32] Commandline is: -playerVersion=11,1,102,55 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.adobe.downloadassistant.AdobeDownloadAssistant adobe.com:air0.9074419755488634 onApplicationVersion
[2012-04-11:14:15:32] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:15:32] Application Installer end with exit code 0
[2012-04-11:14:15:33] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-04-11:14:15:33] Commandline is: -playerVersion=11,1,102,55 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch com.adobe.downloadassistant.AdobeDownloadAssistant -- eyJXQ0RTZXJ2ZXIiOiIiLCJwbGF0Zm9ybSI6IndpbmRvd3MiLCJwY2lkIjoiMTMzNDE0NjM1OTkxMS02NDc1OTMuM jEiLCJ0cmVhdG1lbnRpZCI6InVua25vd24iLCJzZXNzaW9uaWQiOiIxMzM0MTQ2MzU5OTExLTY0NzU5MyIsInByb2R 1Y3QiOiJtYXN0ZXJfY29sbGVjdGlvbiIsInJlZ2lvbiI6ImZyX0ZSIiwibGFuZ3VhZ2UiOiJGcmFuw6dhaXMiLCJ2a XNpdG9ySUQiOiJbQ1NddjF8MjdDMkJBQTIwNTMxMTAwMC00MDAwMDEwNTQwMDA4Q0QwW0NFXSIsInByb2R1Y3RGdWx sTGFiZWwiOiJDUzUuNSBNYXN0ZXIgQ29sbGVjdGlvbiJ9
[2012-04-11:14:15:33] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:15:33] Launching subprocess with commandline C:\Program Files (x86)\Adobe Download Assistant\Adobe Download Assistant.exe
[2012-04-11:14:15:34] Application Installer end with exit code 0
[2012-04-11:14:16:04] Launching subprocess with commandline C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2012-04-11:14:16:04] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-04-11:14:16:04] Commandline is: -updatecheck
[2012-04-11:14:16:04] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:16:04] Performing pingback request
[2012-04-11:14:16:05] Pingback request completed with HTTP status 200
[2012-04-11:14:16:05] Starting runtime background update check
[2012-04-11:14:16:05] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.1.0.4880/update
[2012-04-11:14:16:05] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.1.0.4880/update to C:\Users\Luce\AppData\Roaming\Adobe\AIR\Updater\Background
[2012-04-11:14:16:44] Unpackaging complete
[2012-04-11:14:16:44] Download success
[2012-04-11:14:16:44] Runtime updated downloaded
[2012-04-11:14:17:03] User had deferred installing the update
[2012-04-11:14:17:03] Runtime Installer end with exit code 0
[2012-04-11:14:17:23] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-04-11:14:17:23] Commandline is: -playerVersion=11,1,102,55 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch com.adobe.downloadassistant.AdobeDownloadAssistant -- eyJXQ0RTZXJ2ZXIiOiIiLCJwbGF0Zm9ybSI6IndpbmRvd3MiLCJwY2lkIjoiMTMzNDE0NjM1OTkxMS02NDc1OTMuM jEiLCJ0cmVhdG1lbnRpZCI6InVua25vd24iLCJzZXNzaW9uaWQiOiIxMzM0MTQ2MzU5OTExLTY0NzU5MyIsInByb2R 1Y3QiOiJtYXN0ZXJfY29sbGVjdGlvbiIsInJlZ2lvbiI6ImZyX0ZSIiwibGFuZ3VhZ2UiOiJGcmFuw6dhaXMiLCJ2a XNpdG9ySUQiOiJbQ1NddjF8MjdDMkJBQTIwNTMxMTAwMC00MDAwMDEwNTQwMDA4Q0QwW0NFXSIsInByb2R1Y3RGdWx sTGFiZWwiOiJDUzUuNSBNYXN0ZXIgQ29sbGVjdGlvbiJ9
[2012-04-11:14:17:23] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:17:23] Launching subprocess with commandline C:\Program Files (x86)\Adobe Download Assistant\Adobe Download Assistant.exe
[2012-04-11:14:17:23] Launching subprocess with commandline C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\adobe download assistant\adobe download assistant.exe"
[2012-04-11:14:17:23] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-04-11:14:17:23] Commandline is: -applyupdates "c:\program files (x86)\adobe download assistant\adobe download assistant.exe"
[2012-04-11:14:17:23] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:17:23] Installed app (com.adobe.downloadassistant.AdobeDownloadAssistant) located at c:\program files (x86)\adobe download assistant\adobe download assistant.exe
[2012-04-11:14:17:24] Starting runtime background update installation
[2012-04-11:14:17:24] Launching subprocess with commandline C:\Users\Luce\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files (x86)\adobe download assistant\adobe download assistant.exe"
[2012-04-11:14:17:24] Runtime updater successfully launched
[2012-04-11:14:17:24] Runtime Installer end with exit code 0
[2012-04-11:14:17:28] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
[2012-04-11:14:17:28] Commandline is: -update "c:\program files (x86)\adobe download assistant\adobe download assistant.exe"
[2012-04-11:14:17:28] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:17:28] Installed app (com.adobe.downloadassistant.AdobeDownloadAssistant) located at c:\program files (x86)\adobe download assistant\adobe download assistant.exe
[2012-04-11:14:17:28] Application Installer end with exit code 0
[2012-04-11:14:17:31] Relaunching with elevation
[2012-04-11:14:17:31] Launching subprocess with commandline c:\users\luce\appdata\local\temp\aird589.tmp\adobe air installer.exe -ei
[2012-04-11:14:17:34] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
[2012-04-11:14:17:34] Commandline is: -stdio \\.\pipe\AIR_5416_0 -ei
[2012-04-11:14:17:34] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:17:34] Starting silent runtime update. Updating runtime from version 3.1.0.4880 to version 3.2.0.2070
[2012-04-11:14:17:34] Installing msi at c:\users\luce\appdata\local\temp\aird589.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}
[2012-04-11:14:17:37] Runtime Installer end with exit code 0
[2012-04-11:14:17:38] Elevated install completed
[2012-04-11:14:17:40] Launching subprocess with commandline c:\program files (x86)\adobe download assistant\adobe download assistant.exe
[2012-04-11:14:17:40] Runtime Installer end with exit code 0
[2012-04-11:14:18:11] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2012-04-11:14:18:11] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
[2012-04-11:14:18:11] Commandline is: -updatecheck
[2012-04-11:14:18:11] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:18:11] Performing pingback request
[2012-04-11:14:18:12] Pingback request completed with HTTP status 200
[2012-04-11:14:18:12] Starting runtime background update check
[2012-04-11:14:18:12] Clearing unused background update directory
[2012-04-11:14:18:12] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0.2070/update
[2012-04-11:14:18:12] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0.2070/update to C:\Users\Luce\AppData\Roaming\Adobe\AIR\Updater\Background
[2012-04-11:14:18:12] Runtime update not available
[2012-04-11:14:18:12] Unpackaging cancelled
[2012-04-11:14:18:12] Runtime Installer end with exit code 0
[2012-04-11:20:47:56] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2012-04-11:20:47:56] Commandline is: -silent -eulaAccepted -programMenu AdobeHelp.air
[2012-04-11:20:47:56] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:20:47:56] Invoking Application Installer for combined install
[2012-04-11:20:47:56] Launching subprocess with commandline C:\Users\Luce\AppData\Local\Temp\AIR529C.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Luce\AppData\Local\Temp\AIR529C.tmp -silent -withRuntime -url -programMenu -eulaAccepted file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeHelp/AdobeHelp.air
[2012-04-11:20:47:56] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2012-04-11:20:47:56] Commandline is: -runtime C:\Users\Luce\AppData\Local\Temp\AIR529C.tmp -silent -withRuntime -url -programMenu -eulaAccepted file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeHelp/AdobeHelp.air
[2012-04-11:20:47:56] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:20:47:57] Unpackaging file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeHelp/AdobeHelp.air to C:\Users\Luce\AppData\Local\Temp\fla63BB.tmp
[2012-04-11:20:48:02] Application signature verified
[2012-04-11:20:48:02] Unpackaging/validation complete
[2012-04-11:20:48:02] No app located for appID 'chc' and pubID '4875E02D9FB21EE389F73B8D1702B320485DF8CE.1'
[2012-04-11:20:48:02] Converting unpackaged application to a native installation package in C:\Users\Luce\AppData\Local\Temp\fla76DF.tmp
[2012-04-11:20:48:06] Native installation package creation succeeded
[2012-04-11:20:48:06] Starting silent app installation to C:\Program Files (x86)\Adobe. Installing app chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.4.980 using the source file at file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeHelp/AdobeHelp.air
[2012-04-11:20:48:06] Installing msi at C:\Users\Luce\AppData\Local\Temp\fla76DF.tmp\setup.msi with guid {1E9362FB-5844-A463-42F9-F45B29B11024}
[2012-04-11:20:48:10] Application Installer end with exit code 0
[2012-04-11:20:48:11] Subprocess app installer succeeded
[2012-04-11:20:48:11] Runtime Installer end with exit code 0
[2012-04-11:20:55:51] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2012-04-11:20:55:51] Commandline is: -silent -eulaAccepted -programMenu AdobeStory.air
[2012-04-11:20:55:51] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:20:55:51] Invoking Application Installer for combined install
[2012-04-11:20:55:51] Launching subprocess with commandline C:\Users\Luce\AppData\Local\Temp\AIR92B7.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Luce\AppData\Local\Temp\AIR92B7.tmp -silent -withRuntime -url -programMenu -eulaAccepted file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeStory1.0-mul/AdobeStory.air
[2012-04-11:20:55:52] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2012-04-11:20:55:52] Commandline is: -runtime C:\Users\Luce\AppData\Local\Temp\AIR92B7.tmp -silent -withRuntime -url -programMenu -eulaAccepted file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeStory1.0-mul/AdobeStory.air
[2012-04-11:20:55:52] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:20:55:52] Unpackaging file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeStory1.0-mul/AdobeStory.air to C:\Users\Luce\AppData\Local\Temp\flaA5BB.tmp
[2012-04-11:20:55:55] Application signature verified
[2012-04-11:20:55:55] Unpackaging/validation complete
[2012-04-11:20:55:55] No app located for appID 'com.adobe.AdobeStory' and pubID '4875E02D9FB21EE389F73B8D1702B320485DF8CE.1'
[2012-04-11:20:55:55] Converting unpackaged application to a native installation package in C:\Users\Luce\AppData\Local\Temp\flaAEA1.tmp
[2012-04-11:20:55:56] Native installation package creation succeeded
[2012-04-11:20:55:56] Starting silent app installation to C:\Program Files (x86). Installing app com.adobe.AdobeStory.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 1.0.571 using the source file at file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeStory1.0-mul/AdobeStory.air
[2012-04-11:20:55:56] Installing msi at C:\Users\Luce\AppData\Local\Temp\flaAEA1.tmp\setup.msi with guid {CDDE6E3D-4433-4B84-39A3-4A049A5F0491}
[2012-04-11:20:56:01] Application Installer end with exit code 0
[2012-04-11:20:56:02] Subprocess app installer succeeded
[2012-04-11:20:56:02] Runtime Installer end with exit code 0
[2012-04-11:20:57:30] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2012-04-11:20:57:30] Commandline is: -silent -eulaAccepted -desktopShortcut -programMenu DesktopPreviewer.air
[2012-04-11:20:57:30] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:20:57:30] Invoking Application Installer for combined install
[2012-04-11:20:57:30] Launching subprocess with commandline C:\Users\Luce\AppData\Local\Temp\AIR154E.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Luce\AppData\Local\Temp\AIR154E.tmp -silent -withRuntime -url -desktopShortcut -programMenu -eulaAccepted file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeContentViewer-mul/DesktopPreviewer.air
[2012-04-11:20:57:30] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2012-04-11:20:57:30] Commandline is: -runtime C:\Users\Luce\AppData\Local\Temp\AIR154E.tmp -silent -withRuntime -url -desktopShortcut -programMenu -eulaAccepted file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeContentViewer-mul/DesktopPreviewer.air
[2012-04-11:20:57:30] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:20:57:31] Unpackaging file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeContentViewer-mul/DesktopPreviewer.air to C:\Users\Luce\AppData\Local\Temp\fla2739.tmp
[2012-04-11:20:57:32] Application signature verified
[2012-04-11:20:57:32] Unpackaging/validation complete
[2012-04-11:20:57:32] No app located for appID 'com.adobe.dmp.contentviewer' and pubID ''
[2012-04-11:20:57:32] Converting unpackaged application to a native installation package in C:\Users\Luce\AppData\Local\Temp\fla29E8.tmp
[2012-04-11:20:57:32] Native installation package creation succeeded
[2012-04-11:20:57:32] Starting silent app installation to C:\Program Files (x86)\Adobe. Installing app com.adobe.dmp.contentviewer version 1.4.0 using the source file at file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeContentViewer-mul/DesktopPreviewer.air
[2012-04-11:20:57:32] Installing msi at C:\Users\Luce\AppData\Local\Temp\fla29E8.tmp\setup.msi with guid {A8EB1D0F-867D-8ECB-FA3D-22D07803ECC1}
[2012-04-11:20:57:34] Application Installer end with exit code 0
[2012-04-11:20:57:34] Subprocess app installer succeeded
[2012-04-11:20:57:34] Runtime Installer end with exit code 0
[2012-05-11:09:56:53] Application Installer begin with version 3.2.0.2070 on Windows 7 x86
[2012-05-11:09:56:53] Commandline is: -playerVersion=11,2,202,235 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.adobe.downloadassistant.AdobeDownloadAssistant adobe.com:air0.6693857708014548 onApplicationVersion
[2012-05-11:09:56:53] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-05-11:09:56:54] Application Installer end with exit code 0
[2012-05-11:09:56:56] Application Installer begin with version 3.2.0.2070 on Windows 7 x86
[2012-05-11:09:56:56] Commandline is: -playerVersion=11,2,202,235 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch com.adobe.downloadassistant.AdobeDownloadAssistant -- eyJwY2lkIjoiMTMzNjcyMjk1ODM2Ny00NTgxNjAuMjEiLCJ0cmVhdG1lbnRpZCI6IkVCWUZIIiwibGFuZ3VhZ2UiO iJGcmFuw6dhaXMiLCJzZXNzaW9uaWQiOiIxMzM2NzIyOTU4MzY3LTQ1ODE2MCIsInByb2R1Y3QiOiJwcmVtaWVyZV9 wcm8iLCJ2aXNpdG9ySUQiOiJbQ1NddjF8Mjc1RDU2ODc4NTMxMTNDNS02MDAwMDEwNTQwMDE3MUU2W0NFXSIsInBsY XRmb3JtIjoid2luZG93cyIsInByb2R1Y3RGdWxsTGFiZWwiOiJBZG9iZSBQcmVtaWVyZSBQcm8gQ1M2IiwiV0NEU2V ydmVyIjoiIiwicmVnaW9uIjoiZnJfRlIifQ==
[2012-05-11:09:56:56] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-05-11:09:56:56] Launching subprocess with commandline C:\Program Files (x86)\Adobe Download Assistant\Adobe Download Assistant.exe
[2012-05-11:09:56:59] Application Installer end with exit code 0
[2012-05-11:09:57:27] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2012-05-11:09:57:28] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
[2012-05-11:09:57:28] Commandline is: -updatecheck
[2012-05-11:09:57:28] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-05-11:09:57:28] Performing pingback request
[2012-05-11:09:57:28] Starting runtime background update check
[2012-05-11:09:57:28] Clearing unused background update directory
[2012-05-11:09:57:28] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0.2070/update
[2012-05-11:09:57:28] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0.2070/update to C:\Users\Luce\AppData\Roaming\Adobe\AIR\Updater\Background
[2012-05-11:09:57:29] Runtime update not available
[2012-05-11:09:57:29] Unpackaging cancelled
[2012-05-11:09:57:29] Runtime Installer end with exit code 0
[2012-05-11:14:19:25] Bootstrapper begin with version 2.5.0.16600 on Win x86
[2012-05-11:14:19:25] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-05-11:14:19:25] Launching subprocess with commandline "Adobe AIR Application Installer.exe" "C:\Users\Luce\AppData\Local\Temp\AIR1830.tmp\Adobe Download Assistant"
[2012-05-11:14:19:25] Application Installer begin with version 3.2.0.2070 on Windows 7 x86
[2012-05-11:14:19:25] Commandline is: "C:\Users\Luce\AppData\Local\Temp\AIR1830.tmp\Adobe Download Assistant"
[2012-05-11:14:19:25] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-05-11:14:19:26] Validating app in folder C:\Users\Luce\AppData\Local\Temp\AIR1830.tmp\Adobe Download Assistant
[2012-05-11:14:19:27] Application signature verified
[2012-05-11:14:19:27] Unpackaging/validation complete
[2012-05-11:14:19:27] Installed app (com.adobe.downloadassistant.AdobeDownloadAssistant) located at C:\Program Files (x86)\Adobe Download Assistant\Adobe Download Assistant.exe
[2012-05-11:14:19:30] Starting app update of C:\Program Files (x86). Updating from com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.6 to com.adobe.downloadassistant.AdobeDownloadAssistant version 1.2 using the source file at file:///C:/Users/Luce/AppData/Local/Temp/AIR1830.tmp/Adobe%20Download%20Assistant
[2012-05-11:14:19:30] Installing msi at C:\Users\Luce\AppData\Local\Temp\AIR1830.tmp\Adobe Download Assistant\setup.msi with guid {9866E5F0-121F-E018-E2D1-2E1770847ABF}
[2012-05-11:14:19:33] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-05-11:14:19:33] Rolling back install of C:\Users\Luce\AppData\Local\Temp\AIR1830.tmp\Adobe Download Assistant\setup.msi
[2012-05-11:14:19:33] Rollback complete
[2012-05-11:14:19:33] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-05-11:14:19:33] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files (x86)\Common Files" -update -silent -logToStdout "C:\Program Files (x86)\Adobe Download Assistant\Adobe Download Assistant.exe" file:///C:/Users/Luce/AppData/Local/Temp/AIR1830.tmp/Adobe%20Download%20Assistant 1.2
[2012-05-11:14:19:33] Relaunching with elevation
[2012-05-11:14:19:48] Application Installer begin with version 3.2.0.2070 on Windows 7 x86
[2012-05-11:14:19:48] Commandline is: -stdio \\.\pipe\AIR_3640_0 -runtime "c:\Program Files (x86)\Common Files" -update -silent -logToStdout "C:\Program Files (x86)\Adobe Download Assistant\Adobe Download Assistant.exe" file:///C:/Users/Luce/AppData/Local/Temp/AIR1830.tmp/Adobe%20Download%20Assistant 1.2
[2012-05-11:14:19:48] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-05-11:14:19:48] Installed app (com.adobe.downloadassistant.AdobeDownloadAssistant) located at C:\Program Files (x86)\Adobe Download Assistant\Adobe Download Assistant.exe
[2012-05-11:14:19:48] Validating app in folder C:\Users\Luce\AppData\Local\Temp\AIR1830.tmp\Adobe Download Assistant
[2012-05-11:14:19:49] Application signature verified
[2012-05-11:14:19:49] Unpackaging/validation complete
[2012-05-11:14:19:49] Starting silent app update of C:\Program Files (x86). Updating from com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.6 to com.adobe.downloadassistant.AdobeDownloadAssistant version 1.2 using the source file at file:///C:/Users/Luce/AppData/Local/Temp/AIR1830.tmp/Adobe%20Download%20Assistant
[2012-05-11:14:19:49] Installing msi at C:\Users\Luce\AppData\Local\Temp\AIR1830.tmp\Adobe Download Assistant\setup.msi with guid {9866E5F0-121F-E018-E2D1-2E1770847ABF}
[2012-05-11:14:19:54] Application Installer end wi

From the behavior you describe it sounds like either you have a software firewall which is not allowing the Adobe Download Assistant to access the Internet or you are on a managed network. Please try configuring your software firewall to allow the Adobe Download Assistant to access the Internet. If you continue to face difficulties you can also initiate a direct download by following the steps listed at http://forums.adobe.com/thread/981369.

Problem installing Adobe Download assistant

Hi,
I am trying to install the trial version of Adobe XI on my laptop and it does not work!
I keep receiving the following message (in French):
What should I do?
Thanks for your help.
Sebastien

Sebastien you will want to remove and reinstall the Adobe Download Assistant to resolve the current error. You can find additional details at https://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html.
Alternately you can download Adobe Acrobat XI Professional directly from Download Acrobat products | Standard, Pro | XI, X.

Adobe Download Assistant does not work

Hi everyone!
I have very big problem with Adobe Download Assistant. I tried download Adobe Premier Pro CS5 trial. I downloaded ADA, and there is not a list of trials... It looks like:
http://imageshack.us/photo/my-images/11/adobef.png/
It is polish version of ADA.
Could someone help me? It is very important for me

I would recommend implementing solution 1 listed in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_1.
Alternately you can follow the directions listed at http://forums.adobe.com/thread/981369 to initiate a direct download.

I cant click accept to the terms and conditions for adobe download assistant

While trying to install the trial version of Adobe Illutratotor, i encounter the problem of adobe download assistant being unresponsive when i try to click accept or even when i try to close the program. The only way to close the program is to close it via ending its process in task manager.
I have tried trying to tab to accept and i can see the outline around the button but nothing happens when i hit enter.
Im using Windows 7 ultimate 64 bit
Here is a picture of what it looks like.
Any help would be appreciated, Thanks in advance.

I have the same problem =
While trying to install the trial version of Adobe photoshop CS6, i encounter the problem of adobe download assistant being unresponsive when i try to click accept or even when i try to close the program. The only way to close the program is to close it via ending its process in task manager.
I have tried trying to tab to accept and i can see the outline around the button but nothing happens when i hit enter. HEELPPP!!!

Error message trying to install Adobe Download Assistant (Sorry an Error has occured... certificate problem)

I am trying to download the free trial of Acrobat XI. I am using an iMac running Mac OSX 10.6.8. When I click on the Installer I have downloaded for Adobe Download Assistant, it gives me the following error message while trying to open/install the Download Assistant:s
Sorry, an error has occured.
The application cannot be installed due to a certificate problem. The certificate does not match the installed application certificate, does not support application upgrades, or is invalid. Please contact the application author.
Can anybody help?

Lmslugo please move your current installation to the trash can, empty the trash, and reinstall. This should give you a new copy of the application with a current certificate.

Downloading a trial - problem with the Adobe Download Assistant

Q: What is the Adobe Download Assistant?
A: Trial versions of Adobe Creative Suite, Photoshop Elements, and Adobe Premiere Elements are downloaded using the Adobe Download Assistant — a small application that is meant to improve download reliability and avoid issues that commonly occur during large downloads, such as frequent disconnects. After the trial product is downloaded, Adobe Download Assistant should automatically start installing the product.
Q: I installed the Adobe Download Assistant, but my trial didn't download?
A: Under certain conditions, the Adobe Download Assistant installs but does not immediately start downloading the trial product. If this happens:
1. Quit the Adobe Download Assistant.
2. In your browser, return to the product trial download page on Adobe.com. Refresh the page, then click the Download now button again and follow the prompts.
Important: When you start the download, be sure to select your User folder or Desktop folder. A common cause of errors are due to attempts to download the Adobe Download Assistant to the Program Files/Applications folder. The Adobe Download Assistant only downloads the trial application files. Once the download is complete it will launch the application installer; when the installer is launched you can then choose to install the actual trial application into the Program Files/Application folder.
For more info, see
Troubleshoot Adobe Download Assistant
or
Adobe Download Assistant FAQ
Q: I've have a problem on Windows 7. The download manager just sits there, and does nothing, even after I navigate back to the trial page. It turns out that you can't install Flash in the Programs folder. You have to pick a different folder for ADA to actually work?
A: You are correct, the Adobe Download Assistant does not have sufficient permission to save files to the Program Files folder. If you run the Adobe Download Assistant as an administrator, or save to a different location (for example, in your Users folder), this should resolve the issue.
Q: When I try and download the Creative Suite Design Premium the Download Assistant opens and I log in. On the top it says "Welcome, User" but on the bottom right below the action bar for the download it says "Sign in ith your Adobe ID to continue" and the action/download bar just sits there. I have quit and restarted numerous times and even left it running all night. Nothing is working though. I have Windows 7 Home Premium and see no error messages.
A: Try opening your browser by right-clicking in the start-programs menu and select "Run as Administrator".
Q: I am trying to download the Premiere trial version onto Windows. I had no issues installing Adobe Download Assistant, however when I tried to log in, it came up with error 100, claiming it could not communicate with the internet.
A: Many of the errors which forum users are experiencing with the download process is due to trying to download to the Program Files/Applications folder. This seems to cause Error 100, 101, 107, and even problems with being able to extract the install files after the download completes. The Adobe Download Assistant is only downloading the install files. Once the download is complete it will then launch the installer. Once the installer itself is launched you can then install to the Program Files/Application folder.
Q: I've tried everything and nothing works. I'm really frustrated and I don't know what else to do. How can I download a trial?
A: Another way to get trials of Adobe software is to sign-up for a Free Creative Cloud Membership. With Creative Cloud Membership you can download full, downloadable 30-day trials of all our CS6 Master Collection straight to your desktop, and store up to 2GB of files. Alternately, you can review http://forums.adobe.com/thread/981369 which provides information on how to obtain direct downloads.

I have suddenly become computer illiterate... that's the only conclusion I can draw from my total failure to install the Premiere Pro CS6 trial version for Mac.
Step1: I downloaded the Adobe Downloader Assistant installer and installed ADA in the default location (/Applications), which then was followed by said ADA launch. I logged in, selected PP and started a 2 hrs download of a 1.7 GB file.
Step2: I come back after a while and find a nice DVD icon on my Desktop, reading PP CS6: Great! I quit ADA and open that folder, to find another folder in it, with 3 subfolders and an "Install" application. Click on it. Nada. Reclick on it. Same + an error -1704 "can't open application".
Step3-30: I am cutting a long story short, but after reading all the support threads I could find, trying to reinstall ADA on my desktop, relog on the website, restart and cancel PP CS6 download a few times (without ADA noticing that there was already a 1.7 GB corresponding to that same file), and repeatedly failed to launch the install.app, I decided to act stupidely and remove all files and go to:
Step 31: reinstall ADA, re-download PP CS6.
Step 32: I waited after the install, nothing happened so I went to the new PP CS6 "DVD" and found the "install" app, which reliably did not start anything.
Step 33: I rebooted. After the reboot, the DVD was gone, replaced by an empty folder of the same name...
Step 34: me typing all this... I am using a 2011 iMac running Lion and Creative Suite CS 5.5. Thanks for any pointers...

Problems accepting software license agreement in Adobe Download Assistant

I have tried everything suggested, but every time Adobe Download Assistant opens the only option I have is to read the terms of the software license agreement. Every other option is voided(doesn't respond) I can not minimize, quit, accept, sign in, or click help, and the only way I can close the window is with CONTROL-ALT-DELETE. Is there something in the Software License Agreement that I'm supposed to check off? I haven't been able to find anything of the sort and I need these programs for school projects. I have access to adobe products at school but unfortunately don't have the time to drive back and forth between school, home, and work...

Branched this out to a new discussion. Since you mentioned Control-Alt-Delete I am assuming you are using some form of Windows on your computer? If this is the case please go to Start>Control Panel>Display. Once there what is your Set Custom Text Size (DPI) set too? Can you try setting it to 100%?

Problems downloading with the Adobe Download Assistant behind a proxy

I'm attemtping to use Adobe Download Assistant from behind a proxy (specifically, one created by an IronPort data appliance). Is there a way to set proxy information within Adobe Download Manager? It doesn't seem to be pulling my system's settings, so attempting to download a product results in 101 errors no matter the destination.

Branched this out to a separate discussion.
The Adobe Download Assistant will use the proxy configuration for your computer. If it is being blocked then please ensure that your proxy is configured to allow the Adobe Download Assistant to connect to the Internet.

Install adobe download assistant problem

/Users/lxxx/Desktop/Install\ Adobe\ Download\ Assistant.app/Contents/MacOS/Install\ Adobe\ Download\ Assistant ; exit;
sins-MacBook-Pro:~ xxx$ /Users/xxx/Desktop/Install\ Adobe\ Download\ Assistant.app/Contents/MacOS/Install\ Adobe\ Download\ Assistant ; exit;
DVFreeThread - CFMachPortCreateWithPort hack = 0x6a0bf0, fPowerNotifyPort= 0x69fa90
DVFreeThread - CFMachPortCreateWithPort hack = 0x367840, fPowerNotifyPort= 0x367e10
how can i solove it??

do you mean that i need to wait for adobe update util i can have a free trial in cs 5.5?

Mac CS6 Suite Adobe Download Assistant Error 110, 109, 108

Hello,
I am the IT Director for a Small College Campus and we are having problems with the Adobe Download Assistant in regards to downloading the Mac Adobe CS6 Trials. Regarding specifically the Design and Master Suites. I was able to download the Adobe Acrobat Pro XI trial as well as the Photoshop CS6 trial without problem, but when downloading the full Suite trial, I consistantly first get the 110 error, then if I try to restart the download from where it left off, I get an error 109 or 108. The download typically goes fine until the last couple percent, but near the end I get the error and can not restart the download short of starting over completely, in which case the cycle repeats.
I've done everything in Solution 1 of http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html, with no success. I am also able to download the Windows version of the trial suites, inside a Parallels virutal machine running Windows 7 without error, on the same machine that gives me the error for the Mac version. It seems to only affect the Mac downloads. I tested the same download on the same machine, but off-campus and was able to complete the download, so I think it may have to be a communication error in regards to our firewall, but I'm not sure why it would only effect the Mac Suite downloads. Taking down our firewall completely is not an option.
I have tried multiple browsers to start the ADA install from, as well as multiple machines running different operating system versions (Mac 10.8 Mountain Lion and 10.7 Lion/10.6 Snow Leopard - I'm not sure exactly which previous version it was) with no success. Both computers were on an Ethernet, hardline connection; no wireless. Any suggestions would be appreciated as our production department is starting a Creative Cloud account and would like to be able to use the download manager instead of the direct download links, from another support topic, I have provided them with for the time being, as they can be difficult to find at times, as well as less reliable.
Thank you for any help you can provide.

Creative Cloud uses the Adobe Application Manager as opposed to the Adobe Download Assistant. You are right though the error messages which you are posting indicate a failure of the network connection. Since the same computer works off your college network it does sound like a configuration problem with your firewall configuration.
I would recommend working with the manufacturers of your firewall to determine how to properly allow access. You may also want to review Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html which does provide some guidence for general system related errors.

Problem w/ Adobe Download Assistant

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