Problem with 6234. Can't hear callers.

My wife has a problem with her Nokia 6234. An icon that looks like earphones with an arrow pointing downwards appears at the top of the screen. When this happens, she can't hear any of her callers.
Any help you might be able to give us would be greatly appreciated.
Regards,
Ekdog

looks like software malfunction. if the icon of headfones apears without the deadfones connected, maybe it's a software trouble. take it to nokia care centre (if available) and see what they say.
did you try to restart yuor cell? try it maybe it get fixed...
Sharing is Good!!!
Nokia5200; Sony Ericsson w710i; Nokia 3250; Nokia 5610XM

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