Problem with a screw

hello, while trying to add a memory stick, I damaged one of the thee screws that lock the memory access panel, under the battery. Is this covered with the warranty ? I have purchased apple care three year extension.
What is the things I have to do ? Call Apple ?
thanks
keash

Yeah, I suspected something along these lines so I purchased the 2gb upgrade at the time of ordering my MBP. In any event you may want to consider a good quality 00# Philips driver such as BluePoint or Snap-On. They offer tungsten alloy tips that are hard and fit better than dollar ninety-eight offerings.
Regards,

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Hi i have a white screen problem with my macbookpro mid2009 15".I installed a ifixit battery and i think it screwed up one owc ssd drive.I just installed a new one and at 13min battery left it shut down and then all i got was a white screen...

Hi i have a white screen problem with my macbookpro mid2009 15".I installed a ifixit battery and i think it screwed up one owc ssd drive.I just installed a new one and at 13min battery left it shut down and then all i got was a white screen...I tried every feasible command and all i got was some more white lol.I dont have my tools to open the case right now but do you guys think my cpu board is done?

Have a look at this help document for suggestions that you haven't tried yet:
http://support.apple.com/kb/TS2570

Problem with CCC (Carbon Copy Cloner).... Am I screwed?

Hello there, I've been using the Apple Discussion Boards since I bought my Quicksilver G4 to do any and all upgrades. I have not had a single problem with any advice careully taken from these boards until now.
And it's a doosey.
I just made the queen mother of all computer no-no's. Following the footsteps of others on these boards, I downloaded CCC to make a copy of my os onto a new (Internal) drive. I had been getting "Your start-up disk is almost full" messages and decided to replace my drive. Well, the computer froze during the copy and now my boot disk is shown as "not mounted" (In disk utility) and renamed "disk0s9". And yep, you guessed it, I didn't back up my files.
The disk I was copying from was a partition, would that have anything to do with the failure? The disk was the 40GB factory drive split into 4 parts... don't ask why, It seemed like a good idea at the time. To put the icing on the cake, much of the data on the other partitions has vanished as well.
I'm (mostly) prepared to suck this up a loss and hard-learned lesson. Is there any hope of retrieving the data?
What can you guys tell me?
'02 Quicksilver G4 Mac OS X (10.3.9)

As I mentioned, it is a partition of the old drive that has been "damaged", not the entire drive itself. And I had installed OSX onto one of the undamaged partitions (that's what I'm using now), but what I need is to get my user settings and data. So, Yes the old drive does work, but the partition that had my OS on it is "Not Mounted". Is there something I can do to make it readable without formatting/erasing it?
In disk utility the partition is named "disk0s9" in shadowed type. When you click on it, at the bottom the only specs are 1) the Mount Point which reads "Not mounted" and 2) Capacity, which reads "9.6GB" [and the bytes].
I had already gone through and deleted everything I didn't need in order to make space until I could buy a new drive (actually twice). I even moved many groups of files onto different partitions.
I cannot afford to purchase any software or pay a Mac consultant to Run DiskWarrior or Data Rescue on my drive. That would be nice.
I just tried to verify the disk in Disk utility and got this message:
Verifying volume “disk0s9”
Checking HFS Plus volume.
Invalid B-tree node size
The volume needs to be repaired.
Volume check failed.
Error: The underlying task reported failure on exit (-9972)
1 volume checked
0 HFS volumes verified
1 volume failed verification
That's jibberish to me....
'02 Quicksilver G4 Mac OS X (10.3.9)

10.6.8 Upgrade Problems with Google Display Error post install

Hi -- I just upgraded my IMac to 10.6.8 in anctipation of migrating to Mountain Lion later this week.   While the installation went very smoothly, it seems I am having a problem with the Google display.    When I open Google, the search box has no lines around it and when I enter the box, it jumps to the Google search in the menu bar, and I can't read what I'm typing.
I've tried a multitude of other sites where there are search boxes, log in boxes, etc, but I am only having problems with Google.   Any thoughts?
Model:                         IMac 9,1
Processor Speed:         3.06 GHz
# Processors:               1
Total # of Cores:           2
L2 Cache:                    6 MB
Memory:                         4 GB
Bus Speed:                    1.07 GHz
Thanks
Bill

boy these forums really help you out. having similar issue and no one seems to have a clue why 10.6.8 screws everything up. I did notice the active directory plugin version changed from 6.5 to 6.5.1. They did something.

The Problems With Logic (as I see them) - PART TWO!

Hello again,
It seems to be a tradition now that as I compose on a track, I keep a text editor open so that I can jot down all the annoyances and problems that I encounter during my creative process... Anyone who missed the previous edition of this topic, please visit PART ONE, here:
http://discussions.apple.com/message.jspa?messageID=3605456#3605456
That said, here I give you "The Problems With Logic Part II":
1. Logic should clear the playback buffer everytime you play. Quite often you start playing and there is trailing reverb/note events from various audio instruments and plug-ins.
2. The sample edtor "save selection as" has no memory of where you previously were in the file browser.
3. If you double click on a wave form, the sample editor opens up with the wave form you double clicked on... Great.. But now, if you go and double click on another wave form somewhere, it just takes you back to the sample editor with the same previous wave form selected (not great). This is incredibly annoying if you are attempting to save out certain edits-- Quite often you will end up saving 5 or 6 of the same exact waveform, thinking you were saving each individual one. GRR!
4. Key commands.. if you try to assign a key command to something that is already used by another feature, you are presented with a window warning you that it already exists.. If you click cancel, then you can no longer enter any keys in the key field.. You are forced to close the key commands preferences window and start over.
5. Key command window: You should be able to search by command.. For example, if I want to find out what "o" is assigned to, I should be able to search by O-- Further, you should be able to sort the key commands by clicking the column titles "key", "command" -- or "midi"... After all, we can sort by name, date, size, etc in the finder by clicking on these column titles.
6. Tempo Tap feature-- I am quite confused by this. There should be a simple way to tap and define a tempo. When ever i try to do this, the tempo is only temporarily changed until I stop playing, and most of the time I get error alerts about trying to sync audio and midi (mind you, when there are absolutely no parts in the entire arrange window). The manual states that with "tempo recording" checked on the tempo interpreter window, that the taps will record tempo changes, but this does not work. I tried doing this, tapping the key command I defined to tempo tap (ctrl-shift-t), and I was tapping at various speeds-- many taps fast.. and Logic recorded tempos of 99-101bpm.. I was tapping atleast around 175-180bpm. I then tried tapping slowing, and Logic recorded tempos of 99-101 again... so this feature obviously is full of bugs.
7. When loading songs, as soon as various plugins such as Kontakt, exs24 begin loading samples, it brings logic to the front. If you're working in the background in other applications while waiting for your songs to load, you are rudely interrupted from what you're doing (such as, selecting from a menu, typing a document, etc) only to be forced to watch a status bar fill up.. and then all key presses at that point become error beeps.
8. Logic's sample memory easily becomes messed up and crazy. Quite often when using AU instruments such as BFD, Culture, and even Synthogy's Ivory. I will switch to that particular track to play on my keyboard, and each sample will be full of horrible pops and clicks-- the kind that destroy speakers. Other times, in a sample of a string for instance, all of a sudden after one second will be a pop and then the sample will be playing at a completely different pitch... I have to remove the AU instrument and reload it at this point.. This happens quite often. Logic should offer a 'buffer reset' so that you can just flash plugins but they reload whatever preset they were set to.
9. Volume faders resolution are lame! There is no reason why you shouldnt be able to access +1.0, +1.1, +1.2, +1.3, +1.4, +1.5, +1.6, +1.7, +1.8, +1.9... Further the display is only so wide and you can't even read the decimal values for numbers -10 and lower. They just appear as 10.
10. When a movie is open, and you are viewing the video output via FIREWIRE, there is a mini-floating window which contains the smpte, position, and movie start information-- However you cannot modify any of these values. You have to switch video output back to "WINDOW" to change the start position of the movie. This is obviously a bug.
11. Changing the movie's start time is very user unfriendly. There should be a simple way to specify to start at a moment of time relative to SMPTE-- So you can just say "+9:15" for example, and it would take you in 9 minutes and 15 seconds, rather than how it is now where you have to think backwards from SMPTE code and subtract.
12. You cannot view video as a window AND output to firewire. There is no reason why you shouldn't be able to do this. For example, if I wanted to output my video to a monitor in a vocal booth-- I can do this.. but I can't see what the vocalist is seeing on my own screen! This is just nonsense. You should be able to output to the screen (desktop mode or floating window) as well as an external firewire device.
13. Saving a song with a movie open should mean that when you load that song, the movie should be up and exactly as it was prior to saving. As it is now you have to select "open movie again".
14. There is still definitely a bug in track automation-- this was really bad back in version 4, but there is still something not quite right here where starting playback will not always guarantee that the automation data is being read.. And in my experiences it results in volumes being incorrect until you stop and play again, and in some cases it will not work at all unless you plot some automation points. This is an intermittent issue-- but quite often activated by placing an audio region from the audio window on a track (SEE VIDEO).
WATCH VIDEO OF THIS BUG:
http://collinatorstudios.com/www/logicbugs/logicautomationbug.mov
15. In the arrange window, sometimes when zoomed in tightly, all parts on a track are selected, and you think that only the part that you are looking at is selected.. you move this part, and now all of your parts are off. Logic should have some kind of visual aid to let you know when ever you are moving multiple selections... Something like, the parts you are moving will highlight a dfferent color or something... This is a similar problem I have with the loop area of the screen.. You can accidentally turn it on when in the matrix window, and have no idea unless you look down at the transport, but with me for example, my transport is at the very bottom of the screen and I am not looking there most of the time.
16. Automation data, when two points are semi-close to each other, suddenly the value of the data is no longer shown.. I can understand that when you are zoomed out, and there is simply no space for this to visually appear, that's appropriate. But as it is now, it doesn't display this information when there is plenty of space for it to be visible.
17. Logic should let you set audio track inputs to the various outputs (1-2, 3-4, etc) and buses.
18. clicking on a track selects ALL parts. This is so so so annoying. How many times have I been editing voice over, and selecting a track, thinking I am shrinking the length of a part, and to find that ALL parts have been shrunk.. SO ANNOYING!!!! This needs to not happen, and there should be a simple way to right-click a track and it will have an option "select all regions"... also, when you click on a track and all parts are selected, if you horizontally zoom, logic zooms into the beginning of the track, rather than the song locator. I don't know what the LOGIC behind this is, but it's not very helpful, it actually is very frustrating.. Zooming should always move towards the song locator position.
19. EXS 24 should have a "reverse/backwards" button so that samples played are backwards.
20. Logic should offer a way to globally increase or decrease a specific automation type (especially volume) globally for all tracks... So if you have detailed crescendos that start at -3.8 and end at +1.6, you can add 3db to this and it will now be at 0.8 and end at 4.6.
21. If you have multiple tracks of the same track (such as three Audio track #1's)-- say you are recording guitar parts, and just copying the track and muting the previous track as a method of maintaining multiple takes for later auditioning. If you draw automation volume data on this track (it appears on all 3 tracks), and then if you delete the audio from one of the muted tracks and tell logic to KEEP it, suddenly all automation data is gone. GRR!!!
22. Several times I have opened Kontakt, and attempted to load an instrument while outputting a movie via firewire video to my monitor. As soon as I try to load the instrument, the firewire video output on my monitor goes crazy, and then comes back on.. Logic then crashes. This has happened 3 times randomly...
23. UNDO does not work on every function. for example, if you change an output to bus 1 instead of 1-2, you cannot undo this. Undo should undo whatever the last command was, no matter what it was. This is what the word LOGICal is supposed to represent.
24. Floating windows (as in plugin windows) should close with apple-w!!!
25. *BUG* If you are in a part that is say 10 measures long, zoom in horizontally 100% in the matrix window-- You then isolate one specific quarter note pitch in the middle of this measure, and have cycle turned on, looping over this one quarter note, if you are not looking at this note event/loop region when you hit play, the display will jump to the beginning of the part and never show you this note event as it loops. However if you have the note event on screen when you hit play, then it will behave properly. This makes it extremely difficult and frustrating to perform detailed hyper-draw work. (SEE VIDEO)
WATCH VIDEO OF THIS BUG:
http://collinatorstudios.com/www/logicbugs/logicloopbug.mov
26. *BUG* Host Automation is not accurate. I assigned Kontakt's tune knob to C#000, and If I place a dip, the knob begins to move way before the automation data is even present.... So basically what I was trying to do, can't even be accomplished because Logic screws everything up by pitching the instrument too early... Such a shame.. By the way, I previously mentioned the importance of being able to display part data in the arrange window as matrix data (horizontal lines) rather than score data. Someone argued what good this would do-- Well this is a perfect example, if I am attempting to affect a particular section of a note with automation, I can't possible visually see where this is because the length is not described by the current score representation. Having a horizontal representation would solve this problem... (SEE VIDEO)
WATCH VIDEO OF THIS BUG:
http://collinatorstudios.com/www/logicbugs/logicctrlchngbug.mov
27. There should be a way to convert stereo samples to mono in the sample editor.
28. When you view "as text" in the environmentt, you cannot drag an object to the arrange window-- Such as to create a bus track.. Now mind you I don't know why you can't just select "BUS" when editing a track in the arrange window in the first place, however there is no reason why 'view as text' should behave differently than when it's viewed as icons.
29. When you drag a bus from the environment to the arrange window, it replaces whatever track was there. It should ADD a track instead of replace-- atleast there should be a preference for how this behaves.
30. Occasionally when dragging a bus from the environment, there is some visual garbage in the track automation (see screenshot).
31. There should be a way to LOAD and SAVE selections in the arrange window. Quite often when editing audio from a countless number of parts/regions, it becomes painful when you have to select and move 100s of audio files. There should be a way that you can just select a ton of regions and save that selection, and reload it at anytime. There are a few 'select' tools/options under the edit window, however they are song specific-- not track specific. So they are completely usesless for what I need.
32. Logic should offer a feature to collect sysex data from midi devices so that patch names show up and can be selected via program change.
33. When no track or part is selected, and you vertically zoom in, Logic should zoom into the center most track.. It behaves very oddly and zooms in more towards the top. This becomes extremely annoying when dealing with a sequence involving 100 tracks, and a part is selected but you scroll far below where the part is.. When you begin to zoom in, it takes you towards the selected part, yet it's not displayed on the screen and you have no reference for what you are even looking at. The rule should be this: If the part is on the screen, zooming vertically will bring you to it. If it's off the screen, you will zoom into the center track of whatever is currently on the screen.
34. I mentioned this in a thread earlier... http://discussions.apple.com/thread.jspa?threadID=752485&tstart=0
There is a bug when using the transform tool involving the 'position' variable. In my example, I was attempting to reverse the time placement of three chords, that occured in a part somewhere in the middle of my song. By selecting the measure start and end of this part, Logic was unable to select or operate with the transform tool (and I tried a variety of transform options). If I moved this part to the beginning of the song, then the transform tool would suddenly work. After some research, I found online someone had said "Position Time position of the event, referenced to the start of the MIDI Region (not of the song)."--- But if I still doubt this is true, because I then placed the part on a new track with no other data, and placed it in the middle of the sequence and in the transform tool under position I selected '1 1 1 1' to '5 5 5 5' as well i tried setting the position to 'all', and none of this worked. This obviously is a bug... If it's not then it's a very serious design flaw. The position should relate to measure numbers of a song, and nothing else.
WATCH VIDEO OF THIS BUG:
http://collinatorstudios.com/video/transform.mov
That is all for now...
For those who firmly agree with me and all of the points that I have brought up now and in the past, I encourage you to contact Peggie Louie, (the Logic HR department contact) at (408) 996-1010 and suggest that she hire me as a consultant to help eliminate Logic's many annoyances. I have tried to pursue this heavily in the past, but sadly I was completely ignored by her on all levels. Maybe you all can help make a difference?
Fighting the good fight,
Patrick J. Collins
http://collinatorstudios.com

11. Changing the movie's start time is very user
unfriendly. There should be a simple way to specify
to start at a moment of time relative to SMPTE-- So
you can just say "+9:15" for example, and it would
take you in 9 minutes and 15 seconds, rather than how
it is now where you have to think backwards from
SMPTE code and subtract.
For this one I'd suggest getting SMPTE calculator. Entering timecode numbers and having to add and subtract is not so difficult, and AFAIC part of a composer's gig. But what I would add, instead, is that it would be fantastic if Logic provided a timecode calculator (edit: even if it was in the form of a custom Logic widget).
13. Saving a song with a movie open should mean that
when you load that song, the movie should be up and
exactly as it was prior to saving. As it is now you
have to select "open movie again".
This doesn't always happen. I've struggled with this for a long time, and I don't know why sometimes the movie will load and not other times. I would also add here that Logic should show the file pathname to the movie. Somewhere...
18. clicking on a track selects ALL parts. This is
so so so annoying.
You can prevent this from happening if you have cycle turned on and set to a set of locators that "contain" the parts you might want to select en masse. I always work with cycle=on so this is not a problem.
21. If you have multiple tracks of the same track
(such as three Audio track #1's)-- say you are
recording guitar parts, and just copying the track
and muting the previous track as a method of
maintaining multiple takes for later auditioning. If
you draw automation volume data on this track (it
appears on all 3 tracks), and then if you delete the
audio from one of the muted tracks and tell logic to
KEEP it, suddenly all automation data is gone.
GRR!!!
Never had that happen. In my experience, telling Logic to keep the data always works.
23. UNDO does not work on every function. for
example, if you change an output to bus 1 instead of
1-2, you cannot undo this. Undo should undo whatever
the last command was, no matter what it was. This is
what the word LOGICal is supposed to represent.
Undo in Logic is highly problematic for other reasons. Here, I think there should be a specific Environment Undo, just like there's a separate undo for audio edits.
29. When you drag a bus from the environment to the
arrange window, it replaces whatever track was there.
It should ADD a track instead of replace-- atleast
there should be a preference for how this behaves.
Right. This is a matter of personal preference. But still there are other ways to get an object assigned to a track. The "thru tool", for instance. No dragging required.
32. Logic should offer a feature to collect sysex
data from midi devices so that patch names show up
and can be selected via program change.
My guess: considering how much sheer time it takes to write this kind of software, let alone debug it with every conceivable device, it's not likely this is going to happen.
That is all for now...
For those who firmly agree with me and all of the
points that I have brought up now and in the past, I
encourage you to contact Peggie Louie, (the Logic HR
department contact) at (408) 996-1010 and suggest
that she hire me as a consultant to help eliminate
Logic's many annoyances. I have tried to pursue this
heavily in the past, but sadly I was completely
ignored by her on all levels. Maybe you all can help
make a difference?
Wait in line buddy!
(LOL)
I must say, I'm very impressed with your list and attention to detail. And I feel your pain, trust me. But many of the things you've listed are feature requests and not bugs. And some of the behaviors you've described I have yet to run across. So this is typical with Logic, that it can be operated in so many diverse ways that no two people run it in the same way, nor would two people conceive the program's capabilities in the same way. But I digress...
I also think there's a certain amount of Logic convention that I don't think you've adopted yet, hence your wish for behaviors that don't yet exist.
I don't disagree with most of your feature requests, and I'm (quite unfortunately) able to say that I'm familiar with most of these bugs and about 9 dozen more. But again, it's important to distinguish between bug, feature request, time to RTFM, and errant behavior that's experienced by a very limited number of users.
There's no doubt that this program has its problems. In particular, your #1 re the playback buffer. And I'm glad you've brought many of the bugs into the light for people to read. Good work.

Email problems with BB synched via BES. No email notifications and can't send replies.

This isn't a question, but more of a public service announcement for those like myself that manage to screw up their email settings. I recently had problems with my email in that I would not get audible or visual notifications of new email and I couldn't send replies although I could forward and create new emails. The problem is that I am using Desktop Manager on two PCs and only one is configured to access my corporate email account, the one that is redirected to the BB. The default settings of my Desktop Manager installation was to synchronize the device date and time automatically when connected to the PC. Connecting my BB to my home machine would cause the email problems. I had to wipe and reactivate to fix my problems.
So, if you want to use the BB on two PCs and one is not configured for the email account going to the phone... disable the auto synchronization option BEFORE connecting the device to that machine and launching Desktop Manager. It would also be nice if the Desktop Manager installer had an option to install on a PC that is used for backup/recovery and application loading only. The installer had two options IIRC and your choice was that the BB is used with BES or with a personal email account.

Internally, your invites are processed by the server.
If an outside sends a new invite to you, the server doesn't know about it until you add the event to your calendar app.
You'll find settings in Mail and Calendar apps (depending on client OS) to automatically add invites to the Calendar.
So to sum it up.
Internal users, processed in real-time directly by the server
External invites, must be processed by the client app, and depending on OS/Settings, could require manually adding or acknowleding. Also.. in 10.7/10.8 you will see an inbox tray in the Calendar app, your invites may show up there (and you'll need to click to ack)
Hope that helps.

Problem with MSI X58 Platinum SLI - IOH temperature !

Hi guys.
I have this PC configuration:
- MSI X58 Platinum SLI ( Bios Version 3.8 - http://img822.imageshack.us/img822/6707/161020101249.jpg )
- Intel Core i7 930 2.80 GHz box ( with Intel Turbo Boost running sometimes at 3.06 Ghz )
- MSI GeForce GT240 1GB DDR5 128-bit HDMI
- Corsair 6GB DDR3 1333MHz CL9 XMS3 Triple Channel Kit ( sets to AUTO and running at 1066 Mhz )
- Corsair CMPSU-750TXEU
- Ordinary case ( http://img828.imageshack.us/img828/4200/161020101246.jpg & http://img29.imageshack.us/img29/8480/161020101247.jpg ).
- Windows 7 Ultimate 64 bit.
I bought my PC components 2 months ago, so they are new.
Now, guys I think that is a problem with my motherboard. When I turn on the computer in Bios I have this temps: CPU – 30 C (86 F); IOH – 71 C (159 F); System 30 C (86 F) - http://img687.imageshack.us/img687/394/161020101242.jpg. After 2 minutes the temperatures are: CPU – 34 C (93 F); IOH – 82 C (179 F); System 41 C (105 F) and 2 more minutes later the temperatures are: CPU – 34 C (93 F); IOH – 84 C (183 F); System 43 C (109 F). After 30 minutes of doing nothing I have this temps: CPU – 35 C (95 F); IOH – 85 C (185 F); System 42 C (107 F) -
Guys it is normal with IOH temperature ? I am a little worried about it ( to be honest I am more than “a little” … I am worried a lot ).
Ok, I know I don’t have a good case but in 3 weeks I should receive this Thermaltake Spedo Advance Case (http://www.thermaltakeusa.com/Product.aspx?C=1121&ID=1829) and I will buy a new CPU cooler ( I don’t know yet wich one – maybe Corsair CWCH70 or Noctua NH-D14 but I have to see the case first … to be sure there is a plenty of space for those coolers ).
Pls help me with that IOH temperature. It is normal ? What if I intend to make a little OC ( lets say CPU to 3652 Mhz and RAM to 1333 Mhz … but also I will ask for your support ! ) my motherboard will burn ?
If it is necessary I will contact my retailer and send him back the motherboard but … I like MSI a lot.
Thx guys for your support !

Hey guys,
Here is a nice cheap alternative.
Here is my story about the same issue. I found it after looking at why my computer freezes sometimes. Not very often but enough for me to do some investigation. I noticed my IOH temp was a whopping 117 degrees Celsius. lol. Surprised my mobo didn't burn out by now. I wanted to evaluate the situation with the heat sink and decided to take it off. After taking it off I found extremely crusty purple compound on board the chipset and the heatsink. I took me FOREVER to scrape it off. it was almost like a cement which I found odd. After scraping and cleaning the surfaces with alcohol, I placed some silver compound on and proceeded to put it back on.
Well, upon hooking everything back up I was still at 95 to 103 degs. Now I started to really look at the options to replace this. I had SLI config which means I had to do something clever with the southbridge as well. A nice thermaltake chipset solution w/fan and a low profile copper southbridge with shipping was about 45 bucks. Hmm ... This is a sure fix from the threads I have read and its really kid of expensive to fix a simple defect. the problem is not necessarily with the heatsink not being sufficient. Its the combo of the compound used vs the amount of pressure applied between the heatsink and chipset. It was completely unacceptable. I knew this right away when I was watching the temp and then I would press on the top of the IOH heatsink and I would watch it drop another 15 degrees in less then 10 seconds. The springs are extremely weak and not effective at all in transferring the heat from the NB.
Here if my fix. Cost me less than a dollar at the hardware store and it works ideal thus far. Do this at your own risk. Doing this will probably void any warranty too. All my problems are solved and I am running at 57 degrees, YES, 57 degrees with the stock heatsink and no additional cooling.
For one scrape all that old crap off like I did. Apply your new compound. But when you go to replace your heatsink, use the following method. The trick is to use metal screws with a mobo washer, original springs from the plastic studs and a nylon locknut. Use screws that are the same diameter and length (maybe a tad bit longer) as the plastic retainer studs. Also grab a few of those red nylon mobo washers too, were gonna need them as well.
After scraping and applying compound, reassemble as follows. Screw with washer inserted into the back of the mobo so the threads are out front. The plastic/nylon washer is betweeen the screwhead and the back of the mobo as a insulator. Put the heatsink on. With the threads thru the heatsink already, put the springs on and start spinning on the locknut. I torqued the nut down on the spring until the spring almost became fully compressed. The purpose of the spring here is really to prevent you breaking something and at the same time using the max force of the spring since it weak to begin with. Thats why we need to compress it down pretty much all the way. There will be little to no room in the spring at this point. The heatsink at this point should be pretty solid to the board as well. I noticed with the plastic studs before the heatsink would wobble if you gave it a little rocking back and forth before. Not this time. Shouldn't move much if at all. Remember not to torque down too much. You don't want to go beyond the springs compression. Even if you did by accident, its better then not using a spring at all. If you feel that it starts to feel tight when torquing, you torqued too far. Stop an backup a 1/4 turn or so. It is also very important to make sure both torques are equal on both sides as well. Alternate sides when torquing down. I could tell by how much thread I had left on both sides and by looking for any uneven sides.
To summarize, the compound is a problem no doubt. After you resolve the compound issue, its all about the adequate pressure between the heatsink and the IOH. Much like the amount of pressure needed between your CPU and your heatsink give or take. And the pressure that would be as an aftermarket solution like the thermaltake chipset cooler. You dont see cheesy springs on that. Wake up MSI. Simpy using a more effective spring could save MSI some cash in the long run. I envision a leafsprin design like the thermaltake chipset one. The heatsink design could be better, sure, but the design itself is not the problem. Replace the heatsinks if you would like to, if your overclocking and stuff. Funny, this board I have is a refurb too and only had it for a few weeks. Figured they would have done something about it.
Sorry the pics are not the best. Here is about as close as I could get to the finished product

Problem with Sessions in Servlets

Hi,
I'm having a problem with sesions with servlets. It seems that if someone logs into my website, which is running on all servlets, while another person is logged on, the second person gets the session of the first person.
I'm using
HttpSession session = request.getSession(true);to get the session in each page. The session contains a user object which shows if the user is logged in and what permissions.
The session should be unique to the client computer right? Or am I jsut screwing this up big time?

Yes, each client will have their own session. However, you may be testing incorrectly:
In Firefox, for example, all instances of the application running on the same machine will share the same cookies, therefore the same session, and would be considered one client.
MS IE will do the same if you use File - New to open a new wondow rather than clicking on the desktop icon.
If the different clients are using different machines and still getting shared data, then you may be using class-level variables in the servlet, which would not be thread safe and could lead to your problems...
public class MyServlet extends HttpServlet {
String data; //bad
int moredata; //bad
public void doGet(...) ... { ... }
}

IPhone 4 problems? I'm having a ton of problems with my IPhone. Help?

I'm having a ton of problems with my iPhone 4 running iOS 6.1.3. Yesterday, I accidentally added a keyboard shortcut that was extremely long and it screwed up my iPhone. For one, the keyboard section of settings would take forever to open, and when it did open and I tried to delete the shortcut, my phone would restart and when I got back, the shortcut was still there. So I reset my phone. 7 times. And it still didn't work. I finally ended up using find my iPhone to erase it and then it worked. The shortcuts were gone and my phone stopped randomly restarting every 5 minutes. But when I got home, I plugged it into iTunes to get all my music an photos back on. I set it up as a new phone. After it was done syncing, I changed the name to the name of what it was before I reset it for the first time. Then, all of the sudden, it started crashing again. Sure enough, the shortcuts were there again. How do I get my music and photos back on my phone without the keyboard shortcuts being added back on? BTW, my songs are all off of CDs so I can't just re download them from the iTunes Store.

It sounds like you restored it with your backup because the shorcuts were back on there. Restore again, as new without your backup. They sync your media back on.

Intel iMac 20' users - any problems with noise on your firewire interfaces?

Someone please tell me that they have a quiet intel iMac 20'/Firewire interface set up, I'm having problems with a lot of digital noise from my Saffire LE & badly am hoping it's 'fixable' or just a faulty unit but more so, praying it's not noise from the iMacs Power supply that will interfere with any firewire interface I get???
I've read many posts about G5's suffering from noisy psu's which was one factor in my choosing an intel iMac & I chose the Saffire on it's great reviews for sound quality, there's no way I can work with the noise I'm getting & I'm pretty much panicking that if it IS the iMac & firewire thats the problem I'll be screwed as i only have 6 pin firewire as a useable option (really don't want to use usb2)
Incidentally, the 'budget' set up I had previously (PC & soundblaster audigy) didnt suffer from any noise like this (at least not that was even audible with the mixer levels at conversational level!) which i guess rules out any blame of this on 'mains hum/interference'?
The noise is there with the saffire's monitor output knob at any setting & with no inputs connected, it;s even worse if i power the saffire with it's external psu instead of off buss power. I'm not using a firewire hub & I've tried switching firewire leads & removing the firewire hard drive i have in the other port in case this was affecting it.
Would really appreciate hearing from anyone with similar troubles or even better anyone thats NOT having this problem with a 20' intel iMac & firewire interface so at least i know there's light (& quiet!) at the end of the tunnel
Adam
Intel iMac 20' Mac OS X (10.4.7)

funnily enough I'm going the other way, I have a rack of external modules/>sampler/fx etc & a crate of looms I've just unplugged as they've not been >turned on in so long!!!
I hear you there!
The noise is there without any inputs at all to the interface, its defiantely >digital though, its like a toned version of the sound of an old telephone >modem.
What I mean, is try disconnecting everything, drives and all. You might even disconnect the interface and crank up the iMacs volume to see if it is there. If it is, you can try the UPS and see if that takes care of it. Then add them in one at a time. All it takes is one cheap power brick in the mix to cause all kinds of trouble (if your using powered monitors, that brick too). Noisy components can actually send noise back into the source power.
I know it can be really frustrating, especially if you have noise coming from more that one source. The key is to strip everything until it is quiet and then add them back in to see where the worst is. Then come up with a plan to try to get rid of the noise.

Problem with my Apple ID

I am having a strange problem with my account and I can't find any place to contact Apple about it. I received an email that a purchase was made at "the App Store" and I was charged for it, BUT:
1. the email came to me so it has my email address
2. the Apple ID in the email used to make the purchase was someone ELSE's email address
3. when I go to reset my password, the email never comes to me
4. when I try to use my birthday to reset my password, it says it is wrong
5. I had to create a new Apple ID to get into the forums, used my email address, and it let me, even though that is the email I had for my iTunes Store account.
At first I thought someone had used their account and associated my paypal with it but the Apple email came to me, meaning my email address was associated with the Apple account. The email said that the computer used for the purchase had never been used before, but they did it anyway. I am guessing that they got into my Apple account, changed my password, my birthday, and I guess now the email address, since I'm not getting the email for resetting the password.
I have gone to paypal and changed my password, issued a dispute, and deauthorized Apple from any further transactions, so I don't think they can make any further purchases. What I don't get is:
1. Apple has no place I can find on their website to contact them about unauthorized purchases
2. there is no place to send a question about an account issue such as this
3. if someone gets into your account (which could have a credit card associated) and changes the personal information and password, you can't do anything about it. I am locked out because the only 2 ways to get in (birthday and email) must have been changed. I KNOW I didn't forget my own birthday but it says I have it wrong. And I can't contact anyone to ask or anything.
I can't believe that with all of the security issues, fraud, and identify theft, Apple doesn't seem to care because they don't provide users/customers any means to contact them about serious issues such as this. I hope that Paypal investigates and gives me money back because I'll be out at least $30 if they don't.

I am not assuming anything, I am stating how one has access to their iTunes/Mac App Store account. Without a Mac you cannot access the account through the MAS because it takes a Mac to get the app. The only way to access the account completely is through iTunes on a Mac or a PC.
If you do not use Macs and you no longer have an iOS device, such as an iPhone, I guess you have royally screwed yourself over by abandoning your bank card information in your iTunes account. Perhaps you should track down whomever has your old iPhone, that is the first most likely individual whom you may have inadvertantly provided access to your account.
A little less b*tchy attitude goes a long way in the world.
Ciao baby and good luck!

ICal syncing problems (with Lion?)

I've only noticed this since upgrading to Lion but I am having problems syncing my phone and iCal via iTunes.
To start, I spent almost 3 hours on the phone with Apple a few days ago and we thought we fixed the issue. Here were the original problems:
event made on phone would not sync to computer at all
event made on computer would sync to phone but...
it would also make duplicate events in one of two ways:
would make identical event at same time on different calendar
would make random New Event items where I never made them
So, we spent 3 hours and basically fixed it
        Now, today, I'm having major problems with recurring events getting screwed up. I'm a teacher, so I put in my teaching schedule via recurring events. Fine. Then I delete a week off for a break on the computer and sync and it still shows up on the phone. Computer is blank and phone has weekly schedule still there. So, I pick a day and manually delete events in the phone and sync again. That day is now gone from phone and computer but the other 4 days of the week (which were blank on the computer) now REAPPEAR on the computer.
         Does anybody have any solutions or has anybody experienced the same? My impression is that it started happening when I installed Lion. I am not sure that is the case because I wasn't intensely using my computer in the month after I installed Lion. Maybe it has to do with iOS? Maybe iTunes? It is really a horrible feeling to no longer trust your calendar program. How do I know if it's accurate or not?
         What happened to the days when Apple just worked?! That is why I paid a premium for this computer and phone. If I want to troubleshoot important things all day on a Sunday I can save $1000 and buy a PC.

Thank you for sharing Derek. I have exactly the same issues you described in your bullet points, and it started with the Lion upgrade (I even bought a MacBook Air at the same time...)
When you say "we basically fixed it" -- can you share what the issue was and how you fixed it with Apple?
Thanks

Some problems with Contacts app and Apple iCloud CardDAV sync

Hi all,
I've managed to get my iCloud Contacts to sync with Playbook 2.0 Contacts app using the CardDAV account.
So far, so good, but I'd like to report many small annoyances which make me feel sad.
1. No clear separation between the accounts. I have the Contacts from two of my Gmail accounts and now from iCloud. There is NO WAY to view just one account, one must see all of them.
The Messages app is clearly better for separate different accounts.
2. The sort options are poor. I can sort by First or Last Name, but the presentation is still First Name followed by Last Name. I like the Last Name first. And the sort reverts all the time to First Name. VERY ANNOYING!!!
3. Related to item #1, no possibility to indicate when the new contact will be created. I presume it will be created on my Gmail account, because it's my primary account, but no mention about it.
4. Some fields are missing. I presume it's just the limiation of the Contacts app. For example, the Spouse field syncs, but not the Father, Mother or Child fields.
5. The Groups are synced as empty Contacts with the Name = Group Name.
6. No advanced sync options, like iCloud -> Playbook only to avoid to screw up my whole Address Book.
Hope all those annoyances will disappear with time. I understand that some problems with Google Contacts sync are due to Exchange limitations, but I hope full CardDAV support will be added soon.

I will figure out to to use Mail, Contacts and Calendar in best possible conditions, don't worry. I use them all the time, so for me it's a vital question, overwise I just sell the Playbook.
So far, Contacts suck because of the limitations enumerated in my first post, Messages suck because of the impossibility to select multiple messages at once and Calendar sucks because it doesn't support the Floating Time Zone.
All iCal users that use and abse this feature understand me

Thoroughly frustrating problem with Preview

Hi,
I'm new to the forum and tried to hold out as long as possible, but the problem I'm having has so thoroughly frustrated me I had to post this. Let me try to be as clear as possible.
I have a Mac (OS 10.8.2, upgraded from a late-2009 Macbook running Snow Leopard - 2.26 GHz Intel Core 2 Duo, 4 gb RAM, 1067 MHz DDR3). I have Adobe Acrobat Pro XI installed. I also have Microsoft Office 2011. Both Acrobat, M. Office, and all my software is fully updated and current. I have no font conflicts, as I have just clean re-installed my OS because this problem is so frustrating.
The issue is with pdfs I make of books I own. Sometimes I will use my iphone 4 (latest iOS 6.1.2) with apps like "CamScanner+" or "GeniusScan+" to copy chapters and make pdfs. (CamScanner+ has built in OCR capability.) I then upload them to my WebDAV bibliography storage cloud on Box.net to access from my Mac laptop. Sometimes I use the University's big overhead scanner to make monochrome pdfs, and run OCR thru Acrobat Pro XI. Sometimes I will use the Canon scanners in the computer labs, and do OCR in Acrobat Pro XI then. In each case, I use Zotero to handle attaching pdfs to bib entries and sync it all up to my WebDAV account. (Zotero has a plugin I use called "Zotfile," which also allows one to extract notes, highlighting, annotations, etc., and store them on Zotero while also keeping them on the pdf.) In either case, though, I always run the pdf thru Acrobat Pro XI to optimize, at the least.
When I access the pdfs for notetaking, research, etc., I tend to use Mac's Preview built-in app. I find it easier to streamline, scroll, view and add notes, less clutery, etc. I see that this new Mountain Lion Preview is much different than Snow Leopard's, which is very regrettable. In this version, Preview saves as you go, it seems.
The problem is that everytime I save the pdf I've been working on from File>Save (and even when Preview saves as I go), it does a number of nasty, unwanted things. First, it somehow doubles the filesize (e.g., from 30mb to 67mb). Second, and MOST HATED, it takes the OCR'ed texts/fonts and converts them all to alien faces, square boxes, or just blanks. (God it's making me angry just thinking about it now - I've spent two full weeks now trying to fix this!!!!) This happens regardless of whether I ClearScan the OCR, Searchable text the OCR, or Searchable text (exact) the OCR. It happens regardless of whether the OCR'ed fonts are embedded, embedded subsets, etc. Every option on Acrobat Pro XI, I feel I have tried and exhausted and Preview still f$&#s it up. As far as I can tell, this happens regardless of what kind of font is used in the OCR'ed pdf (e.g., TrueType, CID, etc.). In every single instance, Preview will 1) double the file size and 2) screw up the fonts upon saving. If I take this newly ruined pdf back into Acrobat Pro, highlight text, copy and try to paste into Word, Chrome, or any other app it produces the same result. However, if I right click and "copy with formatting" from Acrobat Pro, it copies the actual words/font. The newly ruined Preview pdf doesn't return any word searches either. And annotations like highlighting, once extracted or even viewed in the notes&highlighting box, show blanks. I have downloaded and tried a Mac app called Skim, and it is the exact same effect, unless I File>Export...
I know this is not a problem with my Mac's fonts since I just did a clean re-install. Font Book tells me everything is alright too. This occurs regardless of what save settings I choose in Preview (e.g., the default settings, the quartz settings, reduce file size, etc.).
The strange part, though, is that when I take this newly ruined Preview'ed pdf, highlight text, go to font inspector, it says the highlighted font is exactly what it was when Acrobat saved it (e.g., Arial). And if I take this same document back to Acrobat and view properties, it says the fonts are the same as they were when Acrobat Pro originally processed it.
SO... I hope someone can help me with a fix for this. I truly do not want to use Acrobat Pro XI as my research pdf tool. It doesn't scroll smoothly, the layout is clunky, etc. It just isn't conducive to research/reading/notetaking. Preview, I think, is, and so I want to be able to have a fix for this so that Preview will quit ruining my life.
I can provide sample pdfs if that might help. I can provide the original Acrobat Pro XI processed pdfs, as well as the newly ruined Preview pdfs. BTW, I posted this in Adobe's forums as well.

I assume the answer by macjack would not apply in the case of Snow Leopard - Preview version 5.0.3 - but I have the same issue with OCR (not the constant autosave issue though) on my '10 MBP running osx 10.6.8 where suddenly maybe about a year ago 2 hugely annoying things changed in Preview.
As first poster stated (and he/she obviously knows a LOT more about this stuff than me) Preview stopped providing accurate search results with most pdf documents (some downloaded, some created from web, etc., no idea of common thread there).
I can NO LONGER COPY AND PASTE any text in any pdf opened in Preview to another application!! I used to have no problem copying pdf text from Preview to, say, text edit. Now it comes up weird boxes and dashes and no, font choice and/or conflict is not the issue.
I realize this thread is within the Mountain Lion community, and forgive me if I should start a new thread in some other area of this forum saying exactly what I have here, but I have searched and searched on this topic for months and this is the first thread I found which refers to these exact issues I'm enduring.
Any further advice or comments on the subject - or even constructive instructions if I should post elsewhere - would be greatly appreciated!

Disk problem with new Macbook Pro - Diagnosis, anyone?

Hi everyone,
I just purchased a 15" 2.0 Macbook Pro last week, and I've been having some interesting problems. No, not the problems with the heat and the whine - mine seems to be fine on both accounts. Let me explain my story:
So I get my new, shiny Macbook Pro from Fedex, came home and booted it up over my lunch break, set up accounts, etc. and everything seemed to be just dandy. So I went back to work and when I got home that evening, booted it up again. This time, however, it stayed on that first gray screen with the apple logo and the spinning "gear" for 5 minutes! Tried several times, and finally got it to boot, but it took about 6 minutes. But some other things didn't seem right - the "Macintosh HD" icon on the desktop was not a cool little HD icon, it was just a folder. And if I'd eject a CD and put it back in it wouldn't mount the disc.
So I called Apple support.
The guy had me boot to the install CD and run disk utility. This came up with tons of errors - "invalid node" errors were most common. So I reinstalled OSX from scratch and the problems were gone.
Until last night.
I was trying to install the XCode tools, and the installation kept failing, saying "Please try again". So I decided to reboot. And again, I got stuck on the gray screen. Ran Disk Utility, only to have it say it "couldn't repair the disk". Reinstalled OSX, and everything seems fine. Today I'm going to be pretty intense on the HD- doing lots of installing, restarts and reboots to see if the problem shows up.
Now I know there's a problem, but since the computer is actually working now, I'm worried if I take it in to a service center they'll come back saying everything looks fine. So my question is, does this seem like a problem that could be traced to a bad Hard Drive? Maybe some sectors got screwed up, etc. Anyone with some insight would be helpful, so I can make some suggestions when I talk to the service people.
Thanks.

Sounds like your hard drive.
I have the 2.16 MacBook Pro and it was running fine, but around the time I started to try to install BootCamp/Windows XP my SuperDrive failed to recognize CDR's. So I took it in to have the replaced. I got it back and tried BootCamp again only to have WIndows keep getting corrupted somehow. I then switched to Paralells thinking that would work. Everything was fine for a few days and then Windows got corrupted again. I was getting very frustrated. Last night I was erasing the hard drive completely and zeroing it out, and then tried to repair the disk only to find several errors that couldn't be repaired.
SO, I'm off to the Apple Store this morning.
OH, I verified that it was the hard drive (or at least am pretty sure) because I booted off my external hard drive, and got Parallels and Windows XP to run and load flawlessly the first time. All the other times it took several tries to get XP to load properly. I'm typing this running off my external, because when I tried to reload OS X onto the MBP internal drive it ended up having errors.
good luck!

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