Problem with .avi-format import files. PE cannot recognize correctly

I am creating DVD:s based on scanned Super-8 movies. The scanned files are in .avi-format. When doing a couple of projects on my former PC using Premiere Elements 11 it worked fine. However today I have installed the same sw on an other PC and Premiere Elements 11 does not handle the files correctly. I got an error message for one of the files saying roughly (translation from Swedish) "this file type cannot be handled or the compulsory codec has not been installed". How do I proceed? Was the sw not properly installed or do I actually have to downlod the .avi codec and if so from where and how? Many thanks in advance! Ivar

ivahag
Thank you for your replies. Glad you have downloaded gspot utility to evaluate the codec situation. Unfortunately your replies have not included vital information that would help us help you.
The gspot dialog should look like the following
What we need to know is what you are seeing at the top right under Video.
What do you see in each of the following fields
Codec
Name
Status
The .avi that you see is just the file extension (format that wraps the video and audio compression). What we need to get at is the name of the video and audio compression that is being used in the file. Right now the focus is on the video compression.
Certain .avi fileS are particular problematic for Premiere Elements in different degrees
Xvid.avi
MotionJPEG.avi
Cineform.avi
AVCHD.avi
to name a few.
We will be watching for your follow up.
Thank you.
ATR

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