Problem with BIS after upgrading to v5.0.0.822 (1385) :(

Hi all,
I have a Bold 9000 and after upgrading software to v5.0.0.822 (1385) my BIS start working. I do have BIS conection, however the service is turned off on the phone. How can I activate this? If try to acess to the web the web browser tries to connect to wi-fi and I cannot change the type of connection to BIS.
Very grateful for our help.
Best regards,
Bruno
Solved!
Go to Solution.

bsousa wrote:
my BIS start working.
Perhaps, you intend to say "stopped" working?
If you have a BlackBerry Data Plan on your service provider account, on your BlackBerry device, go to:
1. Options > Advanced > Host Routing Table > Menu > Register.
2. Resend your service books from your carrier BIS site:
From your handheld device:   http://www.blackberry.com/btsc/KB15402
Go to the Personal Email Set Up icon and log in. Then under Help!, select Service Books, then select Send service Books.
From your desktop PC: http://www.blackberry.com/btsc/KB02830
North American Carriers - scroll down to select your carrier
WorldWide Carriers - Find your carrier on the list
3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot. This reboot, even if you have already done this, is often needed to install the service books.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

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