Problem with deactivating InDesign

Hi
I can't deactivate Indesign. The MS licensing server has failed so there are no programs working on this computer. I can open InDesign but then I get an error message that I need to download application manager which I have done and it fails and says I need to download support advisor which also fails to install.
Can I remove the program or wont that deactivate it.
How can I clear the activation without using InDesign deactivation feature?
Thankful for help.

Call support by phone to reset activations.
Mylenium

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