Problem with deleting images from iPhone with Mac

When I connect my iPhone 5 to macbook pro Image Acquire opens. I want to delete all images of my iPhone but with it (Image Acquire) I can't because the delete button is disabled. Why? Maybe because I noticed a locker near the images? Don't know, can help me?

Image Acquire or Image Capture?
Launch Image Capture located in your Applications folder.
Make sure your iPhone is turned on then connect the iPhone to your Mac.
Make sure the iPhone is selected under DEVICES.
See if: Delete after import is available now.

Similar Messages

How to transfer images from iphone to mac?

How can I transfer images from my iphone to my computer,it displays a message saying that high resolution images needs to be synchronized with itunes but I can´t find the option for high resolution images

Hey,
Plug in iPhone, got to applications, select Image Capture, select iPhone on left hand side, select photos you want to import, click import. By default they will go to the pictures folder on your mac
J

File size and quality of images from iphone to mac to exported jpeg

there is a lot of good info on this forum regarding jpeg compression, iphoto export etc but i want to confirm a couple things..
i have 'my photo stream' enabled so that i can upload my iphone photos to my mac and my plan is to use iphoto (im just starting to do this)...
yes, i understand that the 'image' taken by iphone is stored as 'data' and some of that data (and potentially pic detail/quality) can be lost/reduced/discarded when you ask an application to export a .jpeg with a high, med, low compression applied.
am i correct that this 'my photo stream' process is not removing any image data?
e.g. i can export a 'full size' jpeg from the iphone and i see a 3.2MB file. if i look at that photo in Iphoto and export original.. i get a 3.2MB file. i assume that the original image was only compressed once?.. when it was originally stored on my camera roll in the iphone?
If i just want to use iphoto to add tags, description... i am required to recompress the image into a file and my choice of MAX compression yields 10MB (which is more space but no more detail vs HIGH compression which yields a 1.9MB file (which most likely is less image detail). there is no way to get the same original 3.2MB amount of data but with the appropriate text fields added into the new jpg file ? would it be much better, at least in theory, if i could get the goldilocks file size, ie just enough compression to have a similar file size as the original ... seems like my choice is 50% less or 300% more ?!?

am i correct that this 'my photo stream' process is not removing any image data?
Yes, as long as you have iPhoto's iCloud preference pane configures as follows:
You're be getting the full image file, pixel dimensions, etc. which is essentially a bit by bit copy of the photo on the Phone.
When you add tags and other metadata and export the file out of iPhoto as a jpeg with the checkboxes selected to include that metadata there will be some image compression. However, if one chooses High or even Medium JPEG Quality one will be hard pressed to detect any image degradation unless printing very, large prints or otherwise displaying the image at a very, large size.
I ran a test on a 1.4 MB photo from my iPhone and compared the original to two exports, one at High and the other at Medium JPEG Quality and got these results:

Need a way to permanently delete messages from iphone, even after syncing it with itunes it shows up in search history

Need a way to permanently delete messages from iphone, even after syncing it with itunes it shows up in search history

Before iOS 7 I NEVER searched internet for "how to do ... on iPhone ?". Now it's my third time when I cannot find a function to delete all messages on iPhone, that should be and was obvious in previous versions of iOS. To Erase iPhone Contacts, SMS and Photo Permanently,you must to use a iPhone data eraser software.
This use guide about how to deleted iPhone contacts, message: How to erase all messages from iPhone permanently

How can i retrieve deleted photos from iphone if i did not sync them with itunes

How can i retrieve deleted photos from iphone if i did not syn them with my itunes

If they were photos taken with your iPhone and you have Photo Stream activated through iCloud they are in the cloud. If not - they are in the wind.

AD account Login problem with MAC 10.6.8

Hi All,
We have around 50 odd MAC that are connected to windows server 2008 R2. the user were logining in to these MACs using their AD account. Recently few of the random MAC did not allow the user to login using their AD account.When analyzed though the MAC shows that it has connected to the Domain and the server is active with green button it has unbind itself from the server.I had to login in as local user bind the MAC back to get this resolved.
Now the same has started happeneing for most of the MAC that we have and every morning I have login as local Admin and unbind / bind the MAC with the server. this gets reset once the user reboots or shutsdown.
Have tried with few of the below solution but nothing helped:
Solution 1:
<key>mdns_timeout</key>
<integer>2</integer>
The integer value is in seconds; changing it to at least 5 should allow the Mac OS X client to reconnect to the Active Directory domain after a network interruption. In some configurations, a larger timeout value may be required.
You can change this value by using the sudo command and a text editor to edit the preference file directly. Or you can use the Terminal command below, making sure to enter it all on a single line:
sudo /usr/libexec/PlistBuddy -c 'Set :mdns_timeout 5' /System/Library/SystemConfiguration/IPMonitor.bundle/Contents/Info.plist
Solution 2:
I have seen all of the probable solutions and tried everything and still I am getting issues with 10.6.6 and after rebooting the Mac gets unbind. Or the Mac gets Network Accounts Available even when not accessing the list of users from AD. But the thing that I have done that has solved all my issues with AD on the Macs is to uncheck the box to search on all domains. For some reason I am seeing that when the Macs have this option checked, it searches through out the forest on the same domain controller more than once, so AD stops the handshaking of the authentication.
I hope this helps like it did on our Network, since then I have not seen the Macs lose the binding or slow SMB.
If you've tried this please let us know.
TIP: Uncheck Allow Authentication from any domain for Mac AD problems
Wednesday, April 20, 2011
Steven Wells sent a fix and an explanation of problems with Macs losing their binding to Active Diretory:
Unchecking "Allow authentication from any domain in the forest" is working at our college. We have been beating our heads on this for about 2 terms, with no understanding of why it works in some places and not in others. When we found this working, our IT guy said that the Security SID is being duplicated, when it looks in other domain forest, and that is what is causing the problem. This is the first time I have found an explanation for the problem.
If you've tried this approach please let us know.
Solution 3:
Solved it. Create a file in Textedit with the name 'auto_master' (no file extension) with the following contents:
# Automounter master map
+auto_master # Use directory service
/net -hosts -nobrowse,hidefromfinder,nosuid
/home auto_home -nobrowse,hidefromfinder
#/Network/Servers -fstab
/- -static
Place this in /etc/ folder
Hope this helps
solution 4:
TIP: a Kerberos fix for OS X 10.5 and 10.6 binding to Active directory
Friday, November 11, 2011
Mehdi Mafi forwarded a fix he found for problems with Leopard and Snow Leopard binding to Active Directory:
This was taken from Dane Riley's imaging building for DeployStudio.
With Mac OS X Leopard every Mac is now running a KDC (Kerberos Distribution Center). Basically each imaged machine is using the same security certificate and hash. Deploying a single image will deploy the same KDC to every system. This [Apple] article covers how to reset the local KDC so that each system is unique. Basically, do the following:
Launch Keychain Access
Search for com.apple.kerberos.kdc and delete all 3 items
Using Terminal type sudo rm -fr /var/db/krb5kdc
After deployment, perhaps using Apple Remote Desktop to all systems, re- establish the KDC by typing sudo /usr/libexec/configureLocalKDC
If you've tried this approach with Mac OS X 10.5, 10.6, or even Lion, please let us know. .
TIP: More on a kerberos fix for AD binding problems
Monday, November 14, 2011
Mehdi Mafi updated his Friday report about Mac OS X 10.6 problems binding to Active Directory:
You may want to add this. If the Mac keeps unbinding from AD (people can't log in to a Mac), here is how to fix it:
Unbind it from Domain
Launch Keychain Access
Search for com.apple.kerberos.kdc and delete all 3 items
Using Terminal type sudo rm -fr /var/db/krb5kdc
Re-establish the KDC by typing sudo /usr/libexec/configureLocalKDC
Bind it to domain again ( When you bind, uncheck allow authentication from any domain in the forest in: Directory Utilitiy-> Advanced Options\Administrative ) this fix the issue that sometimes it can' find AD under search space.
If you tried this please let us know.
Solution 5:
For Snow Leopard AD login issues, use upper case domain
Solution 6: for .local
To create this StartupItem, create the following directory as root:
/Library/StartupItems/FixADAuth
Then chown it to root:wheel and chmod it to 755. These must also be the owner/permissions on the two files it will contain, below:
Contents of our /Library/StartupItems/FixADAuth/FixADAuth:
#!/bin/bash
. /etc/rc.common
date > /var/log/FixADAuth.log
n=0
AuthSuccess=0
while [ $AuthSuccess != 1 ]
do
id Administrator && AuthSuccess=1 || networksetup -setsearchdomains Ethernet "Empty"; networksetup -setsearchdomains Ethernet middlewich.local; n=$(($n+1))
done
echo Authentication successful: $AuthSuccess >> /var/log/FixADAuth.log echo Operation count: $n >> /var/log/FixADAuth.log
date >> /var/log/FixADAuth.log
Contents of our /Library/StartupItems/FixADAuth/StartupParameters.plist:
Description = "Fixes Active Directory authentication issue";
Uses = ("Disks");
Obviously you'll need to change "middlewich.local" to your own domain name (and the network interface name if your connection is wireless). The script checks to see if it can see the user "Administrator" on the domain, as he's a fairly common bloke, but if you've renamed yours for security reasons then pick another one. I've also included some logging functionality for debug purposes, so you can verify how well the script is working if you need to and time it in your environment before telling the users how long to wait. The /var/log/FixADAuth.log file will contain the date/time the process started, the success variable set to 1 (just to verify), how many DNS operations were required to fix the problem, and the date/time it ended. For us the time difference is normally about +30-40 seconds with around 120-180 operations taking place. Once you're happy with the script, you can strip it down to its bare functionality if you like, like so for us:
#!/bin/bash
. /etc/rc.common
AuthSuccess=0
while [ $AuthSuccess != 1 ]
do
id Administrator && AuthSuccess=1 || networksetup -setsearchdomains Ethernet "Empty"; networksetup -setsearchdomains Ethernet middlewich.local
done
I hope this helps someone!
Regards

You are welcome.
But the question is 10.6 mac just like 10.6.8 , as long as its the same and works.
Yes. You can save some updates by using the combo update.
10.6.8 Combo Updater

Iphoto no longer deletes the images from iPhone 5s after import.

I have the latest version of IOS, and iPhoto. Now, when I connect my iPhone 5s and import the photos and select the delete all that was imported option the photos on the iPhone are NOT deleted.
Everything is stock apple software. Not jail broken, or any sketchy software installed. All updates are installed immediately. Has anyone experienced this problem?
Ben.

The short answer:
You're wrong. Either the software is malfunctioning and is suffering from a critic bug, or the Hardware is malfunctioning and needs to be replaced. Everything is under warranty so it doesn't really matter which one it is as long as the issue is resolved.
I just want to find out how many other users are experiencing this issue and help narrow it down before I report it to Apple.
The long answer:
Hi,
I'm a CSEE engineer with with a background in QE/QA. It's literally my job to define exactly what a piece of software and hardware products is supposed to do.
I validate the design of products, and verify the functionality of the product. For the record I do not work for Apple, and my employer is not affiliated with Apple in any way. Your answer blew me away! LOL.
Wow. Where to start? Any answer is not better than none.
Your answer is completely wrong and it's dangerous because your kind of answer will discourage regular people from asking questions on this forum. It sounds like it's coming form a professional and it sounds decisive, definitive, and final. Almost like an edict! LOL. Unfortunately it's also completely incorrect. That's the only reason I felt compelled to respond to your response.
Saying:
Terence Devlin wrote:
Never let your computer erase data without you first checking that the data is safe. Specifically never use iPhoto (or any other app) to delete the photos from your Camera Card or Phone. Disconnect the camera, check the transfer has gone correctly and then erase the data.
is a ridiculous answer.
I am saying that as both an engineer with an extensive experience in QA/QE, as well as a lay person who prefers to to use Apple products. Software and hardware should perform as designed and as expected. Apple software and hardware usually does exactly that. When it doesn't it gets fixed very quickly as long as it's reported.
You' don't trust Apple software and hardware to behave as expected? Why buy Apple then if you have such a low opinion of the reliability, design, and quality assurance of their products? It's the most expensive hardware in the market in it's class; so it's definitely not the "bargain" factor.
I buy Apple products because they perform as expected, have a superior intuative user interface, and it is all backed by solid customer service. This is the first time in years that I've had to deal with such a glaring malfunction. Somehow in jumping from Mavericks to YosemiteI, and IOS 7.x to IOS 8.x somehow the ball got dropped and I just want to know if this is a "one in a million case," or is it a more common bug before I report it to Apple. Either way it will be reported.
I am using two Apple products together and using Apple branded software designed specifically for those products on top of that. It's a MacBook pro, an iPhone 5s, and I'm using Apple's iPhoto as the interface. You actually said:
Terence Devlin wrote:
... Specifically never use iPhoto (or any other app) to delete the photos from your Camera Card or Phone. Disconnect the camera, check the transfer has gone correctly and then erase the data.
2. You can erase the photos from your Phone with Image Capture (in the Applications Folder)
So first you say specifically to "never use iPhoto to delete photos." An app that was specifically designed by Apple for this purpose. Then you up the ante and and add "or any other app." But then step 2 you reverse yourself completely and say "use image capture" to erase photos. Why trust one Apple software, And distrust another? Why not trust the one designed for the purpose? Is it an article of faith? LOL.
I don't know if you ever noticed this; but, when you connect your iPhone to your MacBook, OSX automatically launches iPhoto as the de facto standard app for dealing with imports and deleting images from your iPhone. Yes you can customize that; but, the default factory standard is iPhoto. This has been the case for years, and it has worked flawlessly until now.
To advise people to not trust the app designed by Apple for Apple Products to do the work it was designed to do is funny to say the least.
The expected behavior of iPhoto is that imported images to the MacBook should be deleted when I tell the software to delete images. When the software tells me that it is deleting images and then I find out that it did not; that is a bug, and critical one at that. Major software functionality is being affected and the software is not behaving as designed, advertised, or expected.
I verified the bug by:
1- Saying no to the delete option at import time,
2- verified that the images have been imported.
3- disconnected and reconnected the iPhone.
4- When iPhoto informs me that all images have already been imported. I choose the option to delete images that have already been imported.
5- IPhoto still fails to delete the images.
I'm able to reproduce this bug 100% of the time. I want to know if others are experiencing this behavior.
Where did you ever get the idea that malfunctioning software, or software that is not performing according to design is a "Good" thing or that a bug is not a bug; but, a desirable feature?
From a lay person's perspective, the dialog box box in the iPhoto "import" function clearly states that import was successful, and asks if the user wishes to delete the photos that have been already imported. This is the way iPhoto has always worked ever since my iPhone 3gs days.
The fact that the iPhotos app asks if you want want the pictures that were just imported DELETED from your iPhone means the expected software and hardware behavior is that the photos that were already imported should be deleted and the storage freed for others uses. Having to use third-party software is not a real workaround or even desirable. There is something wrong with either the iPhone hardware, iPhoto software, OS X Yosemite, Or IOS 8.1.2. Any one of these issues is important enough that it should be looked at.
I need to zero in on the cause, and have Apple fix it. It could hardware or software issue. It could be just me, or hundreds, or thousands of people. Everything I have is under warranty so the repair is free and it is expected. I have been able to consistently reproduce this error and I want to know how widespread this problem is.
The reason I buy Apple products at a higher premium instead of alternative brands such as Samsung, or Sony, or LG is the Apple reliability and user experience. If as a user I don't report a bug; then over the long-term, that reliability and user experience is going to degrade. I'm not investigating this as an "Apple" hater; but, as a supporter and an enthusiast. Finding out how widespread the problem is would help Apple out. When I'm on the solving end of this kind of an equation; I know I would appreciate all the information that I can get.
On a more personal level, this bug has already negatively affected my user experience. Recently we were visiting a national Park, I took hundreds of pictures, dozens of videos, and I dutifully imported them into my laptop that night and I elected to delete what has been imported. I assumed that when iPhoto reported the pictures were deleted; that this was indeed the case. The next day we went to another national Park and only a third through the day my iPhone 5s reported that there was no more storage. I then had to then manually delete over 900 photos and videos.
There is no batch delete in the iPhone "Photos" user app interface. I had to go into the iPhone "Photos" select menu, scroll through hundreds of photos. Find where I had imported the day before, and then delete well over 900 photos and videos manually by individually selecting each one and then clicking delete. It took over an hour.
Yes, in the select dialog box you can select the multiple images and then click delete once; But, on a moving boat with all sorts of distractions this little exercise took an exceedingly long time. It also took my attention away from my family for well over an hour. I didn't see anything that I now can remember during that time and I couldn't interact with my family the way they deserved. I have no memories of that boat trip either in my brain, or on my camera because I was busy deleting. It wasn't by choice, I had to either do the deleting right then, or miss the show that was after the boat ride. I chose the lesser of two evils.
The point of my little story is, that the boat ride with my family is an irrecoverable moment in time that is forever lost. It wasn't life-and-death, but it was precious and it is gone forever. There is no way to recover it. There are no time machines. This simple bug, or hardware malfunction was the cause, and I want to make sure it doesn't happen to me, or anyone ever again. That was the first time I experienced the bug. Since then it has been the rule and not the exception.
BB.

New address on IPHONE will not appear on MAC a sync problem from IPHONE to MAC

I am having a sync problem but I don't believe many who are offering answers understand the issue. I write/make/create a 'new' contact on my IPHONE 4 address book. I wait for it to sync over air. Yes, on my MAC and on my IPHONE I have it set up to sync over air. That is what it says on the INFO tab on the IPHONE page of the Itunes when I connect the IPHONE to my MAC.
No, I will not turn off the over air sync, I do not want multiple duplicates of my addresses!
On my IPAD I have no problems, my notes sync, my address book syncs but it does not do it from Iphone to MAC???

Hi denctanner,
I did read the post. I was simply explaining that Contacts does not sync with the OTA Sync function, it syncs via iCloud if you want to sync wirelessly....
The OTA Sync option on the Info page has nothing to do with the iCloud syncing of your Contacts....
Try deleting your iCloud account on your iPhone and signing on again. Once you have signed iCloud back on, make sure all the options you want checked are checked, and then try it again. (When you delete it, you will get a message that it will delete your Photo Stream and Document but don't worry, when you sign back on, they will come back).
Cheers,
GB

Problems transferring photos from iphone to mac, iphoto says there is nothing to download...

Hi, I need to transfer photos from iphone to mac. My mac can 'see' my iphone with iphoto open, but the box says there are no photos to download. Could anyone help me please? This has never been a problem before (it was fine about 2 weeks ago). I've tried turning both devices off and have spent a couple of hours trying to search for this problem on the internet. I can't remember when I updated to OS 7.1 but I guess that was recently; could this be the problem? Thank you so much.

This has nothing to do with iOS 7.1
Is your phone unlock when it is connected to your Mac?

How do you permanently delete apps from all your mac products (MacBook Pro, iPad, iPhone), how do you permanently delete apps from all your mac products (MacBook Pro, iPad, iPhone)

how do you permanently delete apps from all your mac products (MacBook Pro, iPad, iPhone)

They are not taking up storage space. Apple knows you installed them at one time (="purchased", whether you paid money or not), and merely keeps a list so that if you wish to reinstall any of them on this or a future device, you can. This is useful if maybe you deleted them due to space constraints, and now have a device with more memory and wish to reinstall.
It's also useful for taking a trip down Memory Lane looking at all the useless apps you installed once then immediately deleted once you realized they were total garbage ...

Email Problem with Mac

Hi, I am new to FIOS so I hope this is the proper board to post in. I set up 2 subaccounts for verizon.net email and configured them for my Mac Mail program. Everything worked well for about 2 days, and all of a sudden the Mail program keeps asking for my password (even though it was saved in my Mail settings) and says the the incoming mail server is offline. I've Googled this issue and see that others have posted about the same authentication error. Has anyone else here experienced - and solved - this problem? Thanks.

I am having the same problems with Mac eMail. I have two Macs, one that is running Lion and the other is running Snow Leopard. I have spent days on the phone with Apple and Verizon and they are blaming each other and neither have a solution. Have you been able to get a response? It looks like this is something that happens from time to time but never really gets fixed.
Please let me know if there has been a fix since the Mac Mail update in July? With the Union Issues Verizon doesn't have enough people to address the issues both in person ( I had a tech come to the house and he didn't know anything about software ) or on the phone. They keep kicking it back to Apple. I also have a couple iPhones and both are working fine. So this seems to be OS X specific. I've had Macs and iPhones for 3 years or more.
Just makes me think something was done to the mail servers they didn't get correct.

How do I delete email from iPhone without deleting them from my Mac

How do I delete email from iPhone without deleting them from my Mac?

To remove a photo from iPhoto and your Mac:
Put it in the iPhoto Trash, then enpty it. Then empty the system trash as well
If you want to remove a photo from iPhoto but keep it on your Mac:
First Export the file from iPhoto (File -> Export) to whereever you want it and then go through the steps above.
Confusion arises as the notion that you would want to remove a pic from iPhoto but keep it doesn't make a whole lot of sense. It's like saying I want to remove one address from Address Book, but still keep it on my Mac. The point of iPhoto and such apps is that they are used to manage your photos. Anything that you need to do with the pics cn be done either with or via iPhoto.

Thawte Personal Email Cert - Problem with Mac Mail

Hi, I have requested a free cert from Thawte and there seems to be a problem with Mac Mail (using 2.0.7).
I am using Entourage to send a signed message from [email protected] to [email protected]
If I check mail for [email protected]
Mac Mail reports "There was a problem reading the digital signature for this message"
If I check the same account with Thunderbird, everything works fine.
Anyone else having or had problems?
-chris

Hi,
Thanks for the responses. I requested another cert and that did not help. Here is the process I used after requesting another cert.
1. Logged into www.thawte.com and requested a new cert.
2. Using Firefox, retrieved the cert.
3. In Firefox, backed up the cert to a pkcs12 file.
4. Opened Keychain and deleted the first cert.
5. Imported the pkcs12 backup file. Imported fine.
6. Open Entourage, under tools, accounts, exchange profile, security, selected the cert Thawte Freemail Member.
7. Checked all 3 options (sign, include cert, clear test signed.
8. Created a test message from Entourage to .mac account address.
9. Checked mail with Mac Mail and signature fails.
10. Check with 1.02 Thunderbird and it comes back with valid digital signature.
Next, I sent a test email to my Exchange account from Entourage and that message verifies fine. It just seems to not work when I check my email with Mac Mail.
Thanks!
-chris

Problems with "Mac Help"

My help files, especially "Mac Help", no longer work properly since upgrading to Tiger. If I open "Mac Help", for example, the help window will pop up, but the links will not work (nothing happens when I click on them) and the search feature in help will not work either (the little gray "clock" just spins next to the help bar and nothing else ever happens). Any suggestions on this one? As I'm a relatively recent Mac convert, the help feature was something that I came to rely on. Thanks!

Hi CP,
This is a common problem with Mac Help. When it happens, try first (quit Help) deleting this folder:
Home/Library/Caches/com.apple.helpui
If Help still doesn't work, try then deleting those files:
Home/Library/Preferences/com.apple.helpviewer.plist
Home/Library/Preferences/com.apple.help.plist
(and this one if you find it):
Home/Library/Preferences/com.apple.helpui.plist
See also this KB article for more info
- Mac OS X 10.2, 10.3: Mac Help Viewer unexpectedly quits
and this excellent X Lab FAQ
- Troubleshooting Help Viewer
It seems (not sure about that), that Help caches get easily corrupted when interrupting searches instead of patiently waiting for its internet accessings etc?
Good luck!
Axl

Transfer photos from iPhone to mac without iPhoto / image capture and preview doesn't see device

Hello. I'd like to transfer photos from my iPhone to my Mac. I read (http://support.apple.com/kb/ht4083) that iPhoto is the standard application for that; I'd like to do without. I read that image capture (http://apple.stackexchange.com/questions/8954/copy-photos-off-iphone-without-iph oto) or even Preview (http://osxdaily.com/2010/07/10/transfer-photos-from-iphone-to-computer/) could help. Neither of them see my iPhone although cable connected and iTunes does. So my question is two: If Preview and Image Capture are ineed supposed to, why don't they? And is there any other way?
Thanks

I dont like iphoto so the easiest way to do it is using image capture, just plug in your iphone launch image capture from your applications folder and import all images or just selected images into any folder you want.
Moreover,you can follow this page about how to transfer photo/pictures from iPhone to Mac, which give an easy guide to figure out this problem.
Have a good luck!

Problem with deleting images from iPhone with Mac

Similar Messages

Maybe you are looking for