Problem with factory resetting Airport Express

I am trying to do a hard factory reset my airport express. I want to reset it to the factory default so that I can change the settings so that it connects to my comcast wirless modem. I followed the instructions on the apple support site. I held the reset button will the device was unplugged and then plugged it in while still holding the reset button. I held it until the green light flashed four times. But the stupid thing will not reset at all. Just the same blinking orange light. No green light. And of course, non identifiable on airport admin utility. This is really frustrating. Anyone know how to solve this problem.
Thanks

I have the exact problem described by AKAPLG. I've tried EVERYTHING with no good result.
- My network does NOT show up in AirPort Utility (and even the old Airport Admin Utility)
- Even after hard reset I can still see the old name of my network but am still unable to join it.
- I've tried connecting directly with Ethernet to my MacBook Pro, but it is unclear what I'm supposed to do next, the manual doesn't mention this at all. When it's connected I do not see my AX in the AirPort Utility menu when I rescan.
- The "Factory Reset" described by the booklet that came with the 802.11n device is inconsistent with what I see when I try it. I get a single green blink followed by a long solid yellow (sorry Amber) followed by blinking amber. I never see 4 green blinks, as described.
This is the worst Apple experience I've ever had. Period. Any more advice please before I take this POS back to the store and trade it for a punch in the ribs or a hot stick shoved in my eye?
Message was edited by: jpembert

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