Problem with importing images into time lapse

Hi
I am having problems with importing still images into a time lapse sequence in photoshop and would appreciate any suggestions!
I want to create a time lapse using a sequence of still photographs.  All file names are sequentially name/numbered. 
I am using the Motion workspace, and have followed all of the instructions available. 
Create correct sized new document (film & video).
Create video timeline.
Set frame rate.
Choose 'create new video layer from file'.
Point to first image in the folder where the images are stored.
At this point, no matter what I have tried, I receive this error:
I have tried different sized new documents; tried jpegs and tiffs; tried different frame rates, tried different qualities and sizes of images; tried selecting the last image instead of the first (one recommendation).
If I use the 'Place' command from the file menu (and check the 'image sequence' box) instead of selecting 'Create new video layer' from the layers panel, it loads fine and I can still render the video.
It took me most of a day to discover this workaround, but every other reasonable 'how-to' that I can find says that I should be able to do it by opening files into a new video layer and it seems as though the new video layer option may give me more alternatives.
Anyone have any idea why I could be having these problems?
I have reset Photoshop, deleted the settings file, even reinstalled it.  I use 64-bit on windows 7 and even installed the 32-bit to try that, but all with the same result.
Stuart

Unfortunately, yes--I've tried it that way over and over, and every other way I could think of.  The files are all in one folder, and I've converted the raw files to both tiffs and jpegs.  I even tried converting them to jpegs at the final pixel dimensions.  Each folder that I have used only contains one type of file, and they are all part of the same sequence and sequentially numbered.  I have even tried renumbering the files with numbers first, numbers last, numbers only, moving underscores.  I moved the files from my external hard-drive to the desktop ... I have a lot less hair than I had only a few days ago!
I've looked at a few other tutorials that outline the same sequence of steps, and tried them over and over, and then changing one step at a time to make sure that it was not a single step that caused the problem.
The thing that is really bugging me is that it works fine if I use the different approach of using the place command instead. 
Anyway, thanks for all of your time.  It's going to be a lot simpler to just stick with 'place' command and I will likely do that, but I tend take things like this as a challenge.  I like to know WHY it won't work for me.  Sometimes it seems that there is just no logical explanation!
Stuart

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