Problem with multiple downloads of photoshop cs5!! help!!

Hi, I have adobe photoshop cs5 which i download from the adobe website. i downloaded it on my laptop, which has since stopped working properly. so i deactivated it permanently like a website said i should. i already have creative cloud on my new laptop, and I've been using the trial so far. its expired now, so i entered the serial code for my photoshop from my old computer. but it didn't work! it says the number is invalid. even without deactivating my old photoshop it should have worked because you are supposedly allowed 2 downloads on separate computers. why dint it working? what did i do wrong?

CS5 has nothing to do with Creative Cloud. they are separate versions. You need to actually install CS5.
Download CS5 products
Mylenium

Similar Messages

  • Problem with Text tool in Photoshop CS5

    I just purchased PCS5 this morning and they told me that I should download the trial version till I get the actual CDs... I have Photoshop CS4 and never had any serious problems.  After downloading and installing CS5 it seems everything is working ok... however there are 2 problems...
    1. It does not interact with Bridge 4 (when I make changes in Bridge, CS5 does not see it)
    2. Any time I try to click on 'TEXT' tool icon, the application crushes... and I cant do anything... I have to restart the application.
    Dont care much about 1st problem, but can't do without the 2nd one....
    Any ideas?
    Thanks a million in advance

    Hi
    Have you tried following solutions?
    - update Photoshop to 12.0.4
    - remove bad & duplicated fonts and clear system font caches
    - update or uninstall 3rd party font management application
    - remove all 3rd party plugins including font management application plugin
    - launch Photoshop 32bit mode
    - upgrade your Mac OS
    If above solutions don't help, please contact me ([email protected]).
    Thanks,
    Kyoko

  • Problem With File Crashing in Photoshop CS5

    Hello I have a design file that  I just created in Photoshop CS5 last night. I went in to do some editing today and it keeps craahing within a few seconds of being opened. I have never had this problem with a file before and I need it to turn in at work.  ANy helpful ideas out there on what may be happening? It's happened at least twenty times now....

    If you do a search, you will find several threads dealing with file corruption in CS5/ CS5.1. The long and short of it is, that the file is a goner, but feel free to try things like opening it in another program (Art Rage, Corel Painter, GIMP) or image viewer (XnView, ACDSee) to recover at least parts of it...
    Mylenium

  • Problems with selection marquee in Photoshop CS5.5 on MacBook Pro with Hi-Res Display

    A few months ago i bought a 15" MacBook Pro with the hi-res display (not retina display...just the higher res display offered prior to the release of the retina display).
    I'm having trouble with Photoshop and selection marquees. In particular, anytime I make a selection while viewing the image at 100% zoom level (so, actual pixels), the "marching ants" selection marquee I draw always shifts over a few pixels after I draw it.
    So I'll make a precise rectangular marquee around an object, and it will look right, until I release the button on my mouse. The moment I release the mouse button, the marquee shifts over a few pixels in both directions (vertically and horizontally).
    This has never happened on any version of Photoshop or on any Mac I've ever used before (and I've been using Photoshop for a LONG time on LOTS of different Macs), so I can only assume it has something to do with the Hi-Res display. This same version of Photoshop works just fine on my previous MacBook Pro laptop. But after installing it on the new MacBook, immediately - and consistently, every time - it happens.
    If I zoom in and use the tool, it doesn't have the problem. It seems to only occur when viewing at 100% (which is usually for me), but it does do it EVERY TIME I use the rectangular marque tool.
    It's driving me a little bit batty.
    Anyone else?

    An update...I had thought to try changing the Open GL settings, but it didn't seem to make any difference. However, I hadn't realized that you need to restart Photoshop for changes made to the Open GL preferences to take effect, so I wasn't actually changing anything.
    Turns out, it's an Open GL drawing issue - and disabling it fixes the problem.
    Of course, you also lose all of the other enhancements that come from enabling Open GL drawing.
    I'm only leaving this discussion up in case anyone else with the same problem stumbles across the issue.

  • Problem with printing 6x4 from Photoshop CS5 to Epson 2880

    Hi,
    bit of an odd one. I can print A3 and A4 no problem, but when I try to print a 6 x 4 it looks like the printer is not reconising the size of the paper. It prints the image the right size, but as though it were printing it on a larger sheet of paper, in the left hand side with a a 5cm space to the right (which is actually the top of the image).
    I have set the printer to 6 x 4 for both image and paper.
    Any ideas?
    Thanks

    I have an Epson 2200, but am assuming the drivers and print dialog accesing that driver and ICC profiles are very similar to Epson's 2880, which is the same size as the 2200.
    In order to print 6 x 4, whish isn't a standard page size in the print dialogs, are you setting up a custom page size? (Print > Print Settings > Page Size > Manage Custom Sizes) - This works fine here, but if the paper is the wrong size, it won't print. The print driver requires that the paper size actually be 6 x 4.
    Of course, an alternative approach might be to print on a standard paper size, maybe adding trim marks, and then cutting the page down to 6 x 4 after printing.
    If none of this helps, I suggest you contact Epson's tech support.

  • Hello, i have a problem with the download of the testversion of photoshop CC.

    Hello, i have a problem with the download of the testversion of photoshop CC. After 3 minutes after beginning with the download always appears "failure A12E5" and the download is stopping. Who has a good idea for the solution of my problem?

    Hello, here are some troubleshooting steps that relate to download problems: http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html

  • I got some problems with my 3D in Photoshop can someone help me ?

    I got some problems with my 3D in Photoshop.I press the 3D button and its showing me nuthing.If someone can help me ...Please... Thanks.

    Yes, you have to have a document open or you can open a 3D file (OBJ, 3DS, DAE, LMZ, or U3D)
    If you open a document and then open the 3D Panel there are a variety of create 3D options.

  • HT1391 How can I get a full history of our purchases?  We had some problems with some downloads since 5/25/12.We were charged for items that said "Free"? Help

    How can I get a full history of our purchases?  We had some problems with some downloads since 5/25/12.We were charged for items that said "Free"? Help

    iTunes Store menu > View My Account...
    Sign in and select "See All" in Purchase History.
    You can only see them in "batches" of ten. As far as I know there is no way to obtain a comprehensive summary.
    The prices are tabulated in that list. If they were supposed to be free, and they show that you were charged, then click the arrow next to the suspect purchases and click "report a problem".

  • Hey, I had met a problem with installation. Can any one help me?

    Hi everyone, I'm an user of Windows 7(64 bit),
    I had just download "Master Collection CS5.5"
    Everything are fine but Adobe Acrobat Professional can't install on my computer.
    There are the details..:
    Exit Code: 6
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 4 error(s), 1 warning(s)
    WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005}
    ----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
    ERROR: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
    ERROR: Install MSI payload failed with error: 1603 - 安裝時發生嚴重錯誤。
    MSI Error message: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Acrobat Professional: Install failed
    Thanks

    Re: Hey, I had met a problem with installation. Can any one help me?
    This worked for an English version and the concept should work with all Adobe programs - new or old (hopefully in any language). My guess is that you have/had an older version of Acrobat/Reader on your computer hard drive that needs to be *completely* removed first. Uninstall the new (and any old) Acrobat; then try using the "kb2..." guideline link below before reinstalling the new Acrobat. I am including the lengthy instructions in order to help others with more extensive installation problems. Good luck!
    I live on a fixed income and use CS for a hobby. I had problem installing Adobe Creative Suite (CS1) to Windows 7 64-bit Pro on my new computer. Also installed Adobe Photoshop LR3. What I learned: All Adobe products (Flash, Acrobat/Reader, Photoshop, Creative Suites, etc.) leave a VERY pervasive footprint on your hard drive. Logic finally worked for me.... think of building a house; there is an order you have to do things in. First, you have to clean the area before laying the foundation; then you have to build the framework before you put the roof on. You cannot install an older program over ANY newer program; and you will sometimes have a problem installing a newer program containing Flash, Reader, etc. unless you "erase" the older versions of Flash, Reader beforehand. If installing older programs, do a Custom/Manual install; do not install older versions of Flash, Reader, etc.  packaged with your Adobe software.
    SOLUTION (not easy, but it works):
    I first tried this; it did not solve my problem (but, if applicable, may help others).  http://windows.microsoft.com/en-us/windows7/Make-older-programs-run-in-this-version-of-Win dows
    Before doing anything, make document and any database/presets/cache back-ups beforehand (keep notes on their designated location*); manually create a System Restore point. (Be prepared to reinstall Windows if necessary - I didn't have to.)
    Completely and meticulously eradicate (clean) your hard drive of ALL Adobe programs [uninstall, remove remaining folders, and remove only the registry entries that have the Adobe name attached (unless you are an expert and fully understand the other entries)]. Use this as a guideline  http://kb2.adobe.com/cps/400/kb400769.html
    Do a Custom/Manual reinstall of all your Adobe products *in order of release dates* (OLDEST first).... do not include Reader, Flash, etc. If your CD will not automatically run at this point, click "Open folder to view files" (use Computer/Windows Explorer, if necessary). Click "Adobe Creative Suite (or your desired program) ==> Setup.exe" (IMPORTANT: Make sure that Reader, Flash, etc. are unchecked.)
    After each of your desired Adobe programs are installed, test to insure they boot up. Then download the latest Reader, Flash, etc. apps and install them (I did this in order of release date - oldest first). Do test boot(s) again.
    Copy/Paste your document and any database/presets/cache back-ups into the appropriate folders (*this will vary depending on your programs and your filing system).
    It has been four weeks and all my Adobe programs work flawlessly - system is stable, no problems!

  • Has anyone else encountered problems with Adobe CMM clobbering Photoshop add-in filters?

    I recently tried to install Adobe CMM, as a pop-up window suggested after I installed Photoshop CS5 on a new computer, running Win7x64 Ultimate. Before trying to install CMM, my Akvis Sketch Plug-In for Photoshop worked fine. Afterwards, Akvis Sketch runs under the filters menu, but will not accept mouse clicks from my Wacom tablet. Prior to Adobe CMM, all was fine. Somehow, the frustrating attempt to use Adobe CMM broke links to Akvis Sketch.
    By the way, Adobe CMM setup tried to run and vanished without a trace - no indication of success or failure. CMM doesn't show on my control panel as installed software, so I can't de-install it.
    I did un-install Akvis Sketch and re-install it. No luck as a filter, nor as a stand-alone program.
    Additional point of interest - a second identical software/hardware workstation continues to run Akvis Sketch just fine because we didn't try installing Adobe CMM on that machine. It certainly looks like CMM is the culprit here.
    Since Akvis Sketch is broken as a stand-alone, I doubt that de-activating, uninstalling and then re-installing, re-activating Photoshop CS5 will help, but it will take a lot of time to recreate actions and re-install other add-ins, plus preferences settings.
    Has anyone else encountered problems with Adobe CMM clobbering Photoshop add-in filters, and have you found a work-around?

    Thanks for your response. Recent evidence points to Wacom's tablet driver, not the plug-in.
    Fact #1 - another identical system with ms mouse worked fine so I swapped out the Wacom tablet and bingo, the Akvis plug-in works again.
    Fact #2 - So does Amazon's Kindle for PC app, which also quit working after running the Adobe CMM setup I'd downloaded.
    Suggestion - since there's a legacy for CS5 users getting the "you should download CMM" pop-up, yet no need to do this, maybe Adobe should remove the CMM download page from its website - or flag this download as unneccessary for photoshop users. All Best, Charles Pierce.
    Message was edited by: PECourtejoie Please do not autoquote messages, it makes threads difficult to follow.

  • Problem opening multiple pictures in Photoshop

    Problem opening multiple pictures in Photoshop.  OldBob1957 has given me some suggestions on how to overcome this problem.  I tried to Edit.Purge>All, Reset Preferences, Delete the Adobe Photoshop x Prefs.psp folders and Ctrl+Alt+Shift on Photoshop startup.  Did not work, what next?  Delete all the PSP folders.?  There are 45 more in my computer.  Any help will be appreciated.

    Hi Noel:
    I reset the max memory to the high side as suggested but the results when I opened the pictures and changed them was the same.  I could open four but nto the fifth one.
    Lyndon
    PS:  In the event you haven't seen the start of the problem, I thought I would include it here:
      I am working on a picture file, jpegs, changing the size, the level, etc. I open several pictures usually
    3 or 4 and when I try to open the next I receive a pop up error message that says: "Could not
    complete your request because of a program error.” This has just started to happen recently,
    probably since I upgraded to CS6. Previously I could work on a file and have 100 or so pictures
    open and still be able to open additional pictures. I have downloaded and in installed all available
    updates and the message I receive when I check for updates is: “Your applications are up-to-date
    as checked less than a minute ago.” I tried to Edit>Purge>All, Reset Preferences, Deleted the
    Adobe Photoshop Ver. 6 Prefs.psp folder and pressed Ctrl+Alt+Shift on Photoshop startup and
    deleted Adobe Photoshop Settings file. Did not work, what next? Delete all the PSP folders? There
    are 45 more in my computer. Any help will be appreciated.
    LR

  • Problem with multiple Toplink/JPA apps in same server

    Anyone have experence of running serveral Toplink/ EJB-3 Web apps in the same server (OC4J, alas)?
    We seem to get a problem with the second app failing to initialise toplink, with an entity not found message. Each app runs OK on it's own.

    Yes, they access the same datasource and most of the tables overlap.
    We're thinking it might help to have common entity classes and put them in a shared library, but I don't know if this is relevant (setting up shared libraries complicates testing and tends to snowball, I reckon we need about 15 jars all told).
    I''ve had some funnies on OC4J before which I think may be to do with it's use of ClassLoaders, for example I initially put persistence.xml in the libary jar with the data model, but for some reason I get the entity not found error that way. It only seems to work if it's in the classes folder.
    For the moment we're getting arround the problem with multiple OC4J instances in the server.

  • While installing adobe creative cloud , getting the following error msg " There seems to be a problem with the download process. Error code:201"

    while installing adobe creative cloud , getting the following error msg " There seems to be a problem with the download process. Error code:201"

    Creative Cloud Help / Error downloading Creative Cloud applications
    http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html

  • I have a problem with color prints from photoshop elements 12. The pictures are too light and with strange colors. I have a Canon pixma mg615I0 printer and use mac os X yosemite. The pictures are taken with a coanon eos 550d in the color space sRGB. I hav

    Hi
    I have a problem with color prints from photoshop elements 12. The pictures are too light and with strange colors. I have a Canon pixma mg615I0 printer and use mac os X yosemite. The pictures are taken with a coanon eos 550d in the color space sRGB. I have followed adobes recommendations and have tried both letting the printer respektive photoshop manage the colors. But nothing works. I see that there are different opinions about which is best to do so I tried both. I have the latest printer driver installed. Can anyone help me with this?

    Do the following:
    Print a test page from the printer. Perhaps the print head needs cleaning via its maintenance facility.
    Let the printer manage colors, not PSE
    Calibrate the monitor

  • Hi I am trying to download adobe photoshop cs5 on my new desktop computer

    Hi I am trying to download adobe photoshop cs5 on my new desktop computer.  The program was purchased several years ago so I called Adobe the other day and had them walk me through how to download on my new computer. I have done all the steps and it downloaded into my downloads folder however not it will not install. It is saying my security preferences allow installations of only apps from the Mac App Store and identified developers.  ???? I don't know how to go about changing these settings? Please help!

    You should be able just to either right click on the installer or Control click and choose Open and then the installer should work.
    (that temporarily overrides the security settings)
    http://support.apple.com/kb/ph14370

Maybe you are looking for

  • Is there a difference between NAT Traversal & NAT Transparency?

    What is the difference between NAT Traversal & NAT Transparency? And does (NAT-T) refers to NAT Traversal or NAT Transparency?

  • BigDecimal, division method and Rounding

    I want guys to check out my observation of the BigDecimal and comment on which is really the best way of working around with the class instead of using double or float. The particular emphasis is on BigDecimal division method. I posted a test class t

  • Output to CSV problem

    I added the 'output to CSV' option to my report. When I click on the Output to Excel button and the dialog box opens, I click on the Open button. The data is displayed AND there is something I don't expect - the XML code. An example is shown below: <

  • The Foxclocks 2.9.35 icon does not appear in status bar

    Recently I installed Firefox 9.0.1 and Foxclocks 2.9.35, but I cannot find the Foxclocks icon in the status bar. I have checked Options.

  • Connecting to DB2 Database using JDBC for select/Insert

    Hi, I am trying to connect to an DB2 Database using  JDBC adapter, I have build an UDF for the same. The UDF will try to query the database in the form of Select and INSERT.I am using the LOOKUP API provided by SAP.When I try to execute the UDF I hav