Problem with Reader file when we try to save a pdf version of filled in file.

We currently create fillable forms in Acrobat XI and enable them for fill-in with Acrobat Reader. Our end users are able to key information and save it to the enabled pdf file with Reader, but they want to create a protected version of the form so nothing can be modified once they have approved it. They have been creating "locked" pdf versions of the completed form using CutePdf software. The PDF files they are creating open fine with Acrobat Pro XI or our free FoxIT reader, but when we try to open the files they created with CutePDF with Acrobat Reader, they are quite distorted. According to users, this worked with older versions of Acrobat Reader. Please let us know if you have any suggestions (other than switching from Acrobat Reader to the free FoxIT reader.
Thanks for the help!!
Ken K. - 2191

Can't endorse FoxIt or CutePDF, since I don't use either of them, and Adobe doesn't like us endorsing thrid party products in their forums anyway. On top of that I know several people who had really bad adware experiences with FoxIt, so I'd say stay away from it.
Most likely neither of these software developers has updated THIER software to work with Acrobat/Reader XI and the problem lies with them, since PDF is an Adobe format and they must follow the lead from here, not vice-versa.

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Problem with Reader file when we try to save a pdf version of filled in file.

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