Problem with Recent Purchase?
I recently had a problem with a purchase and didn't know it, and was wondering how I get that resolved?
If it is an issue with a song not playing correctly, you may be able to re-download it with iTunes in the cloud beta. Log in to your account, click on "Purchased" in the Quicklinks section, and re-download the song.
Similar Messages
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Cannot "Report problem" with recent purchase.
I am using Windows 7 Pro w/ Internet Explorer 11 and iTunes v11.1.3.8. Both these are latest versions as far as I know. Despite this, when I go to report a problem with a recent download, IE shows a message I must be using the latest versions of these two applications in order report the problem.
What to do about this?If it is an issue with a song not playing correctly, you may be able to re-download it with iTunes in the cloud beta. Log in to your account, click on "Purchased" in the Quicklinks section, and re-download the song.
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Problems with recently purchased phone
I have an iphone 3g on pay as you go. I have activated the sim. I reset it as I bought it second hand. I cannot get bluetooth to sync with other phones and when I try and download a free app it will not recognise the login details i have set.
The only Bluetooth protocols currently available are headset and handsfree device, it won't sync with other phones.
Start iTunes on your computer, make sure you are logged into your iTunes account, then connect and sync your iPhone. After that you should be able to acquire apps on your iPhone. -
My app store wont let me download apps, asks me to update my payment details then says theres a problem with previous purchase and card is expired which is untrue someone help me pls
This is a User to User Forum...
See Here for
Mac Apps Store Customer Service
http://www.apple.com/support/mac/app-store/contact.html?form=account
iTunes Customer Service Contact
http://www.apple.com/support/itunes/contact.html -
Every time I try to download a free app or even upgrade any of my apps for free it tells me to put my Apple ID I do that then it say there a billing problem with previous purchases. So I click continue and put in my debit card information correctly but still won't work it always declines it and says he's different payment method. what can I do it's been like that for 3 months that's the only card I have.
Hi ..
I replied to you here > Download or upgrade current and free apps says there's a billing problem with previous purchase previous purchase what can I do to fix it -
The iTunes library on our laptop is correct and up to date with recent purchases and downloads; however, our desktop does not have any of these when using it. Home sharing is turned "ON" with both computers. Why is the desktop not showing the same content and how do I resolve this?
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
Also see this migrate iTunes library post by turingtest2 -
i have a problems while purchasing or download a free item in apps store or itunes, it said that you have a problems with previous purchase, it also said that my payment method was decline.,..
Hi shldr2thewheel,
it has been a while since we have last spoke, I would like to let you know, I am still working on getting used to the switch from windows to a Mac/Apple system. I do have a new question for you, I did purchase In Design CS5.5 through journeyed.com through Cuyahoga Community College of which I attend as a student, is there a way to purchase an online book through iTunes to learn that as well? Also, you know me, the struggling student, I would also, when and if the book can be purchased through the iTunes, would need to know if you do know of a much easier book for struggling students like myself and at a reasonable price as well for the In Design CS5.5 program. Our campus bookstore had closed early, and, so did the colleges library and our local library here where I do live, so, I cannot go to either place to purchase a book or to take out a book, plus cash funds are low at this moment as well but, I do have money left on the iTunes account to use, if it can be used. So, can it be used, the iTunes money, towards finding a low priced online book? I am in great need of assistance as I have a project due for my one course for this Tuesday, September 4, 2012.
Sincerely in need of help once again,
Kim -
I can't upload new apps or updated apps, and it shows that I have problem with last purchase. I guess my credit card is over limit and the purchase is not completed because of uncollected. I have filled up some to my credit card. Will it deduct later?
The problem is I have no computer to use the Itunes and can't go to last purchase. Also, I have ipad 2 using the same adminstrator and have the same problem.Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"
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I have a problem with your purchase from the App Store
I have a problem with your purchase from the App Store
To understand the problem as well as view images on a flow
https://www.icloud.com/photostream/#A7GI9HKK27lHYYou will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards. -
It keeps saying there's a billing problem with last purchase an to update payment method, but it keeps saying security code invalid. What do I do?
Type in the three digit code from the back of your credit/debit card to update your payment method/information. I had the same "security code invalid" response today... this is all it wanted me to do.
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I have problem with recently with playing DVDs on my iMac. the problem only with DVDs, please anybody can help me solve this problem?
Get a lens cleaner disc. One with brushes and try that. CDs and DVDs use different lenses, so since CDs load and play, I strongly suspect a dirty lens.
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Has anyone been experiencing problems with "Restore Purchases" after upgrading to iOS 7?
I've been having problems with restoring purchases on a majority of apps that I have previously downloaded and purchased IAPs. I've only successfully restored purchases on one app (Warhammer Quest); but other apps, such as "Legendary Heroes" (On which I spent $20 to unlock everything), no longer restore my purchases. Instead the "Restore Purchases" button prompts me to buy one "Remove ads" purchase. Some apps, such as Trinity Interactive's Tiny Legend Monster Crashers and Call of Mini Zombies do not have a "Restore Purchases" button at all. Has anyone else been having this problem? And even so, is this an issue with iOS 7 or just an incompatibility between the apps themselves and iOS 7? I've put way too much money into a bunch of these apps to have to repurchase everything all over again.
I would recommend using the SEARCH function of the forums and locating the many others posts that have already discussed this issue.
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Why am I getting a "Problem With Previous Purchase" when I haven't purchased anything?
Sometimes, quite randomly when I open anything on my iPad or iPhone and try to update an app or something of the like, iTunes asks me to verify my billing information. It gives me the reason "There was a problem with a previous purchase." And asks me to enter my security code on my debit card. When I do, even though I have plenty of money in my checking, it tells me I was declined and refuses to let me update anything.
I don't understand where the previous purchase problem is coming from, seeing as I have made no recent purchases.
This happens quite often and after several days of entering it again and again it will randomly work and everything will be back to normal. Later, at random, it will happen again and this whole process will repeat.
Please help me understand why this keeps happening.How fast is your G-Drive? Safest for video work is 7200RPM. It must be connected via firewire to work reliably with video applications.
Try changing your RT settings (RT button at top left of Timeline window) to Unlimited RT with dynamic video quality and frame rate. -
Odd collection of problems with newly purchased used iMac
I have recently purchased a used iMac from eBay (an Intel model from 2006). I've been trying to get it set up over the last couple of days and have had one problem after another. I suspect a hardware problem, but would like to be able to pin it down before I contact the seller and ask them to take (and pay for shipping on) a return.
Here are the symptoms:
The iMac came with OS 10.5 freshly installed. I ran Software Update, which offered to install a combo update to bring it up to 10.5.8. I said yes, and it downloaded the update, restarted to complete the installation, and then hung at the same point for hours during the installation. I finally gave up and shutdown by holding down the power button, then restarted and tried again to run the update through Software Update -- and it hung again. I did a new fresh install of 10.5, and thereafter was able to download and install the update properly.
Afterward, I used the computer for a while without a problem and installed a few applications that I have known to be compatible with both Leopard and Intel Macs in the past. After it finished with the installing, I opened a Safari window and the computer became unresponsive, except that I could move the spinning beach ball around the screen. I left it for ten or fifteen minutes, then tried to force quit, but the force quit dialog box wouldn't come up. I held down the power button to shut down, waited ten seconds, and restarted.
Suspecting bad memory, I installed Applejack and Memtest and used Applejack to run Memtest in single user mode. It found no problems with the memory. (The computer did not come with a disk to check the hardware.)
I restarted, tried to open Safari and found that the cursor was "stuck." I went to check the USB connection for the mouse, when I heard the startup chime and then watched as the iMac rebooted on its own. A screen notice said:
The computer was restarted after Mac OS X quit unexpectedly. Click report to see more details or send a report to Apple.
The report read:
Interval Since Last Panic Report: 17646 sec
Panics Since Last Report: 1
Anonymous UUID: 049895A2-15D4-4AB9-B189-349747A8704F
Thu Oct 25 16:23:35 2012
Machine-check capabilities (cpu 1) 0x0000000000000006:
family: 6 model: 14 stepping: 8 microcode: 0
Genuine Intel(R) CPU 1500 @ 2.00GHz
6 error-reporting banks
Machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0xb200004000000800 valid
MCA error code: 0x0800
Model specific error code: 0x0000
Other information: 0x00000040
Status bits:
Processor context corrupt
Error enabled
Uncorrected error
IA32_MC1_STATUS(0x405): 0x0000000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
IA32_MC4_STATUS(0x411): 0x0000000000000011 invalid
IA32_MC5_STATUS(0x415): 0xb200120020080400 valid
MCA error code: 0x0400
Model specific error code: 0x2008
Other information: 0x00001200
Status bits:
Processor context corrupt
Error enabled
Uncorrected error
panic(cpu 1 caller 0x001AA46A): Machine-check at 0x00c798b2, thread:0x35527d8, code:0x12, registers:
CR0: 0x8001003b, CR2: 0x008ec000, CR3: 0x010e1000, CR4: 0x000006e0
EAX: 0x00000010, EBX: 0x0361c140, ECX: 0x00000001, EDX: 0x00c7f800
ESP: 0x2a8bfc70, EBP: 0x2a8bfc98, ESI: 0x03614084, EDI: 0x00c7ecb0
EFL: 0x00000002, EIP: 0x00c798b2
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x4f8f18 : 0x12b4c6 (0x45f91c 0x4f8f4c 0x13355c 0x0)
0x4f8f68 : 0x1aa46a (0x4692a4 0xc798b2 0x35527d8 0x12)
0x4f8fe8 : 0x1a2525 (0x12 0x0 0x0 0x0)
Backtrace terminated-invalid frame pointer 0
BSD process name corresponding to current thread: kernel_task
Mac OS version:
9L31a
Kernel version:
Darwin Kernel Version 9.8.0: Wed Jul 15 16:55:01 PDT 2009; root:xnu-1228.15.4~1/RELEASE_I386
System model name: iMac4,1 (Mac-F42787C8)
System uptime in nanoseconds: 373754620262
unloaded kexts:
com.apple.driver.InternalModemSupport 2.4.0 - last unloaded 84297245239
loaded kexts:
com.apple.driver.InternalModemSupport 2.4.0 - last loaded 14244796671
com.apple.filesystems.autofs 2.0.2
com.apple.driver.AppleHDAPlatformDriver 1.7.1a2
com.apple.driver.AppleHWSensor 1.9d0
com.apple.driver.AppleHDAHardwareConfigDriver 1.7.1a2
com.apple.driver.AppleUpstreamUserClient 2.7.5
com.apple.driver.AppleHDA 1.7.1a2
com.apple.kext.ATY_Wormy 5.4.8
com.apple.driver.AppleGraphicsControl 2.8.15
com.apple.iokit.IOBluetoothSerialManager 2.1.9f10
com.apple.ATIRadeonX1000 5.4.8
com.apple.Dont_Steal_Mac_OS_X 6.0.3
com.apple.driver.AppleBacklight 1.6.0
com.apple.driver.AppleHDAController 1.7.1a2
com.apple.driver.AudioIPCDriver 1.0.6
com.apple.driver.AppleIRController 113
com.apple.driver.ACPI_SMC_PlatformPlugin 3.4.0a17
com.apple.driver.AppleLPC 1.3.1
com.apple.driver.AppleTyMCEDriver 1.0.0d28
com.apple.iokit.IOFireWireIP 1.7.7
com.apple.driver.CSRUSBBluetoothHCIController 2.1.9f10
com.apple.driver.AppleUSBHIDMouse 1.2.4b3
com.apple.driver.CSRHIDTransitionDriver 2.1.9f10
com.apple.driver.AppleUSBMergeNub 3.5.2
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.1.1
com.apple.iokit.SCSITaskUserClient 2.1.1
com.apple.driver.XsanFilter 2.7.91
com.apple.iokit.IOATAPIProtocolTransport 1.5.3
com.apple.driver.AppleFileSystemDriver 1.1.0
com.apple.iokit.IOAHCIBlockStorage 1.2.2
com.apple.driver.AppleUSBHub 3.4.9
com.apple.iokit.IOUSBUserClient 3.5.2
com.apple.driver.AppleFWOHCI 3.9.7
com.apple.driver.AirPortBrcm43xx 367.91.22
com.apple.driver.AppleAHCIPort 1.7.0
com.apple.driver.AppleIntelPIIXATA 2.0.1
com.apple.iokit.AppleYukon2 3.1.13b2
com.apple.driver.AppleUSBEHCI 3.4.6
com.apple.driver.AppleUSBUHCI 3.5.2
com.apple.driver.AppleEFINVRAM 1.2.0
com.apple.driver.AppleRTC 1.2.3
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleACPIPCI 1.2.5
com.apple.driver.AppleACPIButtons 1.2.5
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.2.5
com.apple.driver.AppleAPIC 1.4
com.apple.security.seatbelt 107.12
com.apple.nke.applicationfirewall 1.8.77
com.apple.security.TMSafetyNet 3
com.apple.driver.AppleIntelCPUPowerManagement 76.2.0
com.apple.driver.DiskImages 199
com.apple.BootCache 30.4
com.apple.driver.DspFuncLib 1.7.1a2
com.apple.iokit.IOSerialFamily 9.4
com.apple.iokit.IONDRVSupport 1.7.3
com.apple.iokit.IOGraphicsFamily 1.7.3
com.apple.iokit.IOHDAFamily 1.7.1a2
com.apple.iokit.IOAudioFamily 1.6.9fc5
com.apple.kext.OSvKernDSPLib 1.1
com.apple.driver.IOPlatformPluginFamily 3.4.0a17
com.apple.driver.AppleSMC 2.3.1d1
com.apple.driver.AppleUSBBluetoothHCIController 2.1.9f10
com.apple.iokit.IOBluetoothFamily 2.1.9f10
com.apple.driver.AppleHIDMouse 1.2.4b3
com.apple.iokit.IOUSBHIDDriver 3.4.6
com.apple.driver.AppleUSBComposite 3.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.1.1
com.apple.iokit.IOBDStorageFamily 1.5
com.apple.iokit.IODVDStorageFamily 1.5
com.apple.iokit.IOCDStorageFamily 1.5
com.apple.iokit.IOSCSIArchitectureModelFamily 2.1.1
com.apple.iokit.IOFireWireFamily 3.4.9
com.apple.iokit.IO80211Family 216.1
com.apple.iokit.IOAHCIFamily 1.5.0
com.apple.iokit.IOATAFamily 2.0.1
com.apple.iokit.IONetworkingFamily 1.6.1
com.apple.iokit.IOUSBFamily 3.5.2
com.apple.driver.AppleEFIRuntime 1.2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.iokit.IOStorageFamily 1.5.6
com.apple.iokit.IOHIDFamily 1.5.5
com.apple.driver.AppleACPIPlatform 1.2.5
com.apple.iokit.IOACPIFamily 1.2.0
com.apple.iokit.IOPCIFamily 2.6
The report also showed an unusual screen artifact -- a black line that went across it, but was not on the rest of the screen.
I opened Safari to look up information about kernel panics, and found a similar black line across its window. Later, on a different page, there was a blue line -- and on another page after that, various blue and black lines appeared. I restarted Safari, and it still showed odd lines. Those lines were only on the Safari window, not across the whole screen.
I have very little experience troubleshooting problems of this sort, and I'm hoping someone with more experience can tell me what significance the panic report has and how it might relate to the other problems. Like I said, I expect that I'll need to return this iMac (which I've only had for a couple of days now), but I'd like to have a clearer idea of what's going on before I contact the seller.
Any help would be much appreciated!Safari just unexpectedly quit. I don't know if the report offers useful information, but here it is:
Process: Safari [791]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.6 (5533.22.3)
Build Info: WebBrowser-75332203~3
Code Type: X86 (Native)
Parent Process: launchd [71]
Interval Since Last Report: 68504 sec
Crashes Since Last Report: 4
Per-App Interval Since Last Report: 12014 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2012-10-26 13:57:43.206 -0700
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 0F11EBF5-8000-4B7E-8AAC-0A1E247E80F2
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000010
Crashed Thread: 0
Thread 0 Crashed:
0 com.apple.Safari 0x000b62c2 0x1000 + 742082
1 com.apple.Safari 0x00151c72 0x1000 + 1379442
2 com.apple.CoreFoundation 0x9102a91d __invoking___ + 29
3 com.apple.CoreFoundation 0x9102a308 -[NSInvocation invoke] + 136
4 com.apple.CoreFoundation 0x9102a3d8 -[NSInvocation invokeWithTarget:] + 72
5 com.apple.Foundation 0x93d260fc -[_NSUndoInvocation invoke] + 44
6 com.apple.Foundation 0x93d25e64 -[_NSUndoStack popAndInvoke] + 244
7 com.apple.Foundation 0x93d25c67 -[NSUndoManager undoNestedGroup] + 199
8 com.apple.AppKit 0x9232ee8f -[NSApplication sendAction:to:from:] + 112
9 com.apple.Safari 0x00047d15 0x1000 + 290069
10 com.apple.AppKit 0x923ddb64 -[NSMenu performActionForItemAtIndex:] + 493
11 com.apple.AppKit 0x923dd869 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 220
12 com.apple.AppKit 0x923dd4ef -[NSMenu performKeyEquivalent:] + 866
13 com.apple.AppKit 0x923dbd94 -[NSApplication _handleKeyEquivalent:] + 492
14 com.apple.AppKit 0x922f8ac7 -[NSApplication sendEvent:] + 3997
15 com.apple.Safari 0x000377c0 0x1000 + 223168
16 com.apple.AppKit 0x92255fe7 -[NSApplication run] + 867
17 com.apple.AppKit 0x922231d8 NSApplicationMain + 574
18 com.apple.Safari 0x0000acee 0x1000 + 40174
Thread 1:
0 libSystem.B.dylib 0x92f0934e __semwait_signal + 10
1 libSystem.B.dylib 0x92f5ed81 sleep$UNIX2003 + 63
2 com.apple.JavaScriptCore 0x9587fab1 ***::TCMalloc_PageHeap::scavengerThread() + 145
3 com.apple.JavaScriptCore 0x9587fd8f ***::TCMalloc_PageHeap::runScavengerThread(void*) + 15
4 libSystem.B.dylib 0x92f33055 _pthread_start + 321
5 libSystem.B.dylib 0x92f32f12 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x92f0934e __semwait_signal + 10
1 libSystem.B.dylib 0x92f33ccd pthread_cond_wait$UNIX2003 + 73
2 com.apple.WebCore 0x91283587 WebCore::IconDatabase::syncThreadMainLoop() + 279
3 com.apple.WebCore 0x91280e19 WebCore::IconDatabase::iconDatabaseSyncThread() + 761
4 libSystem.B.dylib 0x92f33055 _pthread_start + 321
5 libSystem.B.dylib 0x92f32f12 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x92f02166 mach_msg_trap + 10
1 libSystem.B.dylib 0x92f0995c mach_msg + 72
2 com.apple.CoreFoundation 0x90faae7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x90fabaa8 CFRunLoopRunInMode + 88
4 com.apple.CFNetwork 0x92a1f18c CFURLCacheWorkerThread(void*) + 388
5 libSystem.B.dylib 0x92f33055 _pthread_start + 321
6 libSystem.B.dylib 0x92f32f12 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x92f0934e __semwait_signal + 10
1 libSystem.B.dylib 0x92f33ccd pthread_cond_wait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x956d46b1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
3 com.apple.WebCore 0x9129c77c WebCore::LocalStorageThread::threadEntryPoint() + 188
4 libSystem.B.dylib 0x92f33055 _pthread_start + 321
5 libSystem.B.dylib 0x92f32f12 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x92f02166 mach_msg_trap + 10
1 libSystem.B.dylib 0x92f0995c mach_msg + 72
2 com.apple.CoreFoundation 0x90faae7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x90fabaa8 CFRunLoopRunInMode + 88
4 com.apple.Safari 0x0002f33d 0x1000 + 189245
5 com.apple.Safari 0x0002f08a 0x1000 + 188554
6 com.apple.Safari 0x0002f023 0x1000 + 188451
7 libSystem.B.dylib 0x92f33055 _pthread_start + 321
8 libSystem.B.dylib 0x92f32f12 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x92f0934e __semwait_signal + 10
1 libSystem.B.dylib 0x92f33ccd pthread_cond_wait$UNIX2003 + 73
2 com.apple.QuartzCore 0x9451fa09 fe_fragment_thread + 54
3 libSystem.B.dylib 0x92f33055 _pthread_start + 321
4 libSystem.B.dylib 0x92f32f12 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x92f02166 mach_msg_trap + 10
1 libSystem.B.dylib 0x92f0995c mach_msg + 72
2 com.apple.CoreFoundation 0x90faae7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x90fabaa8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x93cb7520 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 320
5 com.apple.Foundation 0x93c53dfd -[NSThread main] + 45
6 com.apple.Foundation 0x93c539a4 __NSThread__main__ + 308
7 libSystem.B.dylib 0x92f33055 _pthread_start + 321
8 libSystem.B.dylib 0x92f32f12 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x92f5160a select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x92f33055 _pthread_start + 321
2 libSystem.B.dylib 0x92f32f12 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x92f0934e __semwait_signal + 10
1 libSystem.B.dylib 0x92f33ccd pthread_cond_wait$UNIX2003 + 73
2 com.apple.ColorSync 0x94a5e3c8 pthreadSemaphoreWait(t_pthreadSemaphore*) + 42
3 com.apple.ColorSync 0x94a70d4e CMMConvTask(void*) + 54
4 libSystem.B.dylib 0x92f33055 _pthread_start + 321
5 libSystem.B.dylib 0x92f32f12 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x92f02166 mach_msg_trap + 10
1 libSystem.B.dylib 0x92f0995c mach_msg + 72
2 com.apple.CoreFoundation 0x90faae7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x90fabaa8 CFRunLoopRunInMode + 88
4 com.apple.audio.CoreAudio 0x93b995f8 HALRunLoop::OwnThread(void*) + 160
5 com.apple.audio.CoreAudio 0x93b99480 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x92f33055 _pthread_start + 321
7 libSystem.B.dylib 0x92f32f12 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x92f0934e __semwait_signal + 10
1 libSystem.B.dylib 0x92f33ccd pthread_cond_wait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x956d46b1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
3 com.apple.Safari 0x001ae478 0x1000 + 1758328
4 com.apple.Safari 0x00044cdd 0x1000 + 277725
5 com.apple.Safari 0x00044c2d 0x1000 + 277549
6 libSystem.B.dylib 0x92f33055 _pthread_start + 321
7 libSystem.B.dylib 0x92f32f12 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x92f0934e __semwait_signal + 10
1 libSystem.B.dylib 0x92f33ccd pthread_cond_wait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x956d46b1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
3 com.apple.WebCore 0x9129c77c WebCore::LocalStorageThread::threadEntryPoint() + 188
4 libSystem.B.dylib 0x92f33055 _pthread_start + 321
5 libSystem.B.dylib 0x92f32f12 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x92f021c6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x92f341af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x92f35a33 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x93c99dbc -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x93c99bd0 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.Foundation 0x93c99b35 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.AppKit 0x922c36e8 -[NSUIHeartBeat _heartBeatThread:] + 753
7 com.apple.Foundation 0x93c53dfd -[NSThread main] + 45
8 com.apple.Foundation 0x93c539a4 __NSThread__main__ + 308
9 libSystem.B.dylib 0x92f33055 _pthread_start + 321
10 libSystem.B.dylib 0x92f32f12 thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x92f6b1a2 __workq_ops + 10
1 libSystem.B.dylib 0x92f6b1d2 start_wqthread + 30
Thread 15:
0 ??? 0000000000 0 + 0
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x11bff8f0 ebx: 0x00000000 ecx: 0x0052da58 edx: 0x11bff8f0
edi: 0x1364ba50 esi: 0x00000000 ebp: 0xbffff408 esp: 0xbffff3c0
ss: 0x0000001f efl: 0x00010286 eip: 0x000b62c2 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000010
Binary Images:
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0x692000 - 0x6a1ffc SyndicationUI ??? (???) <4cb2f7ffaf3185ff4e036082064e7121> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
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0xe6c0000 - 0xe6c1ff3 ATSHI.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
0xf255000 - 0xf258ff2 +com.macromedia.Flash Player.plugin 10.3.183.29 (10.3.183.29) <590415f9d1975e0549277b817bcdd879> /Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player
0xf36e000 - 0xf36effc com.apple.JavaPluginCocoa 12.4.0 (12.4.0) <be6a0027130daaacddce407114497d4a> /System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/JavaPluginCoco a.bundle/Contents/MacOS/JavaPluginCocoa
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0xf487000 - 0xf48dfff com.apple.audio.AppleHDAHALPlugIn 1.7.1 (1.7.1a2) <a0a4389b5ac52ab84397d2b25c9d3b9c> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0xf600000 - 0x1004efe3 +com.macromedia.FlashPlayer-10.4-10.5.plugin 10.3.183.29 (10.3.183.29) <d429048099c924aa8b162158bbb5be64> /Library/Internet Plug-Ins/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.4-10.5.plugin/Contents/MacOS/Flas hPlayer-10.4-10.5
0x1023c000 - 0x1024afeb libSimplifiedChineseConverter.dylib ??? (???) <68f130a585c3f580d166ef7cbbf47e69> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x106a4000 - 0x106b6fff libTraditionalChineseConverter.dylib ??? (???) <6108541a452ff07d2f67db4a488b9d22> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x10a16000 - 0x10a32fe7 libPDFRIP.A.dylib ??? (???) <13247fe0bc24a36f1e5f46c9d830838e> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <458eed38a009e5658a79579e7bc26603> /usr/lib/dyld
0x90003000 - 0x90005ffd com.apple.CrashReporterSupport 10.5.7 (161) <ccdc3f2000afa5fcbb8537845f36dc01> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
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0x900b5000 - 0x900ebfef libtidy.A.dylib ??? (???) <7f0b8a7837bd7f8039d06fc042acf85b> /usr/lib/libtidy.A.dylib
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0x904ab000 - 0x904b2ffe libbsm.dylib ??? (???) <d25c63378a5029648ffd4b4669be31bf> /usr/lib/libbsm.dylib
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0x90555000 - 0x9056bfff com.apple.DictionaryServices 1.0.0 (1.0.0) <ad0aa0252e3323d182e17f50defe56fc> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x9056c000 - 0x90589ff7 com.apple.QuickLookFramework 1.3.1 (170.9) /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x9058a000 - 0x90645fe3 com.apple.CoreServices.OSServices 228.1 (228.1) <9c640e79ad97f335730d8a49f6cb2032> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90646000 - 0x90691fe1 com.apple.securityinterface 3.0.4 (37213) <16de57ab3e3f85f3b753f116e2fa7847> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x90692000 - 0x906b6fff libxslt.1.dylib ??? (???) <c372568bd2f7169efa0faee6546eead3> /usr/lib/libxslt.1.dylib
0x906bc000 - 0x90d5cfff com.apple.CoreGraphics 1.409.8 (???) <25020feb388637ee860451c19b613c48> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x90d5d000 - 0x90d62fff com.apple.backup.framework 1.0 (1.0) /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x90d63000 - 0x90e15ffb libcrypto.0.9.7.dylib ??? (???) <d02f7e5b8a68813bb7a77f5edb34ff9d> /usr/lib/libcrypto.0.9.7.dylib
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0x90e57000 - 0x90f37fff libobjc.A.dylib ??? (???) <3ca288b625a47bbcfe378158e4dc328f> /usr/lib/libobjc.A.dylib
0x90f38000 - 0x9106bfe7 com.apple.CoreFoundation 6.5.7 (476.19) <a332c8f45529ee26d2e9c36d0c723bad> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9106c000 - 0x910f9ff7 com.apple.framework.IOKit 1.5.2 (???) <7a3cc24f78f93931731203854ae0d891> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x910fa000 - 0x9127afff com.apple.AddressBook.framework 4.1.2 (702) <f9360f9926ccd411fdf7550b73034d17> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x9127b000 - 0x91fe9fe3 com.apple.WebCore 5534 (5534.50.1) <bef6f01e56834f2498918b264f0acbf7> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x91fea000 - 0x920d2ff3 com.apple.CoreData 100.2 (186.2) <44df326fea0236718f5ed64084e82270> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x92106000 - 0x9212afeb libssl.0.9.7.dylib ??? (???) <5b29af782be5894be8b336c9c73c18b6> /usr/lib/libssl.0.9.7.dylib
0x9212b000 - 0x9212dff5 libRadiance.dylib ??? (???) <73169d8c3fc31df4005e8eaa0d16bde5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
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0x92ac4000 - 0x92dd2fe2 com.apple.QuickTime 7.2.1 (7.2.1) <6521656603a30c11ea6d3be1fdde0fa9> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
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0x92e26000 - 0x92e4eff7 com.apple.shortcut 1.0.1 (1.0) <37e4b08cfaf9edb08b8682a06c4ec844> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
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0x92e6d000 - 0x92f00fff com.apple.ink.framework 101.3 (86) <bf3fa8927b4b8baae92381a976fd2079> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x92f01000 - 0x93068ff3 libSystem.B.dylib ??? (???) <be7a9fa5c8a925578bddcbaa72e5bf6e> /usr/lib/libSystem.B.dylib
0x93069000 - 0x93130ff2 com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x93131000 - 0x93135fff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x93136000 - 0x9313bfff com.apple.CommonPanels 1.2.4 (85) <ea0665f57cd267609466ed8b2b20e893> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
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0x93275000 - 0x9327cff7 libCGATS.A.dylib ??? (???) <8875cf11c0de0579423ac6b6ce80336d> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
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0x9330d000 - 0x93328ff3 libPng.dylib ??? (???) <e0c3bdc3144e1ed91f1e4d00d147ff3a> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x93329000 - 0x93330fe9 libgcc_s.1.dylib ??? (???) <f53c808e87d1184c0f9df63aef53ce0b> /usr/lib/libgcc_s.1.dylib
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0x9409e000 - 0x94104ffb com.apple.ISSupport 1.8 (38.3) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x9436e000 - 0x94378feb com.apple.audio.SoundManager 3.9.2 (3.9.2) <0f2ba6e891d3761212cf5a5e6134d683> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x94379000 - 0x9442afff edu.mit.Kerberos 6.0.15 (6.0.15) <28005ea82ba82307f185c255c25bfdd3> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
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0x9480e000 - 0x948efff7 libxml2.2.dylib ??? (???) <f274ba384fb55203873f9c17569ef131> /usr/lib/libxml2.2.dylib
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0x94a2b000 - 0x94af6fef com.apple.ColorSync 4.5.4 (4.5.4) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
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0x94ba5000 - 0x94ba5ffc com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x94ba6000 - 0x94c03ffb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
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0x94c41000 - 0x94c47fff com.apple.print.framework.Print 218.0.3 (220.2) <8c541d587e4068a5fe5a5ce8ee208516> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x94c48000 - 0x94c54fff libbz2.1.0.dylib ??? (???) <d355415c89c383330697a7b73d6dbc2e> /usr/lib/libbz2.1.0.dylib
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0x94c9a000 - 0x94caafff com.apple.speech.synthesis.framework 3.7.1 (3.7.1) <9a71429c74ed6ca43eb35e1f78471b2e> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x94cab000 - 0x94cdafe3 com.apple.AE 402.3 (402.3) <dba512e47f68eea1dd0ab35f596edb34> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
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Problem with unwanted purchases
Hello to everyone, I have a problem with iTunes store. Recently I purchased an album from the store but there was some kind of problem with it and it appears to have been purchased 3 times! the first one of course is ok, payed, dowloaded and that's it. The others instead, I can't get rid of them! iTunes store notifies that the payment method is invalid (of course, there's no more money on that card) and I can't signal the problem to undo the purchase and have a refund. Any suggestion? Thanks (sorry for bad English, it's not my mother language)
If I had this situation, I'd look at a 3rd-party iPod manager.
Zevoneer has some solutions for you here:
http://discussions.apple.com/thread.jspa?messageID=8756281
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