Problem with recording device

Question

Try to use Echo/Sound test service, as well as a couple friends on the list and get the following message "Problem with recording device".  I have also searched in the community, but found many issues releated, but no solutions that fit the problem.  Headset: Turtle Beach XP SevenSkype Version: 6.22.81.105Operating System: Windows 7 Ultimate Service Pack 1; 64 - bit Tested in sound recorder, and records my voice, and able to playback and hear my horrible singing. I did find a rather odd way to resolve the issue temporarily. I also use hangouts from time to time, and when I start a video call, it will ring, and send out, and I can then call out using skype to a friend/sound test and it will work fine for the rest of the call. Able to talk, and do whatever.  Unfortunatley, with the listed method above I have to repeat the process everytime I want to make a call, or accept someones call. Rather... Annoying. Any solution to this, or what can be causing this issue?  

Answer 1

I suggest  you download and install the latest generic Realtek audio drivers as they should be compatible with the computer model you listed in a previous post.  I run a similar model to that one and have no issues with it.  Skype is rather resource intensive on that netbook when participating in video calls due to the limitations of the processor and onboard video chipset. The latest generic Realtek audio drivers (Select "High Definition Audio Codecs" - 32 bit Windows 7)http://www.realtek.com/downloads/okay, i have pretty much given up trying to use Skype on this netbook but i came back to report the known data just in case anyone else might find it useful. to begin with 1) let's get this upfront. i am ignorant, ill-informed, tech-illerate and stupid. i stipulate to this going in. i've NO idea what the hell i'm doing. 2) hardware = ASUS eeePC1005HA, Win7Starter32, 1G DDR2, Intel Atom280, 250GHDD 3) per the above suggestion i went to the RealTek site and looked for the driver, but first 4) i had SlimDriver look around for me and it said there was a newer driver (i think dated 2011) which i had it download & install 5) so that didn't seem to make the slightest difference in Skype performance (i.e. none) so 6)as in (3) above i went to http://152.104.125.41/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false and it offered me 2 choices of sites from which to download Version R2.78 for 32bit Win7 so i picked one at random and it downloaded 2 files, 1 a .exe and the other a PART which i have no idea what the hell that is. i barely know enuf to double clic on the filename in WinExplorer Downloads so that's what i did first on the .exe file cuz that one had a file size greater than zero (unlike the PART file) and got an error message saying Win7 didn't know what to do with this file and could i please suggest a software to use on it. 7) so i deleted it and started over with the same result and then i repeated step 7) only this time i got only the .exe file in my Downloads folder and when i double-clicked it i actually got the Install Wizard to run. 9) so while the Wizard was running i went and looked in my "Windows 7 In Depth" by Cowart & Knittel and found nothing in the index under RealTek so i went and looked at Drivers and based on clues i found there i went to Control Panel ->Hardware & Sound -> Device Manager ->RealTek HD Audio [hidden under expandable Processors - Sound, Video & game conrollers]->(LeftClick to get Update Driver Software), and wait about a year and a half for 'Onliine Search for Software', followed by the message "the best driver software for your device is already installed". 9)so by this time the Install Wizard has finished Uninstalling the previous version of the driver and wants me to RESTART and that's right now in real time so i am now closing this browser and if i ever finish restarting i will continue this response in a new reply window starting with step (10), whatever that turns out to be. the suspense is killing me.