Problem with software update and restore section in iTunes

     Recently i have had this problem with iTunes. I cannot check for updates or restore. These sections have been greyed out. I have tried everything. Rebooted my device, reinstalled iTunes, downgrade iTunes, i have tried it on other computers. Nothing seems to work. Please help me out here.

For this me workied perfect, hope you get yours updated properly too! I just noticed this: http://discussions.europe.nokia.com/discussions/board/message?board.id=swupdate&message.id=451 Maybe it's good idea to post your product code here and retry in few days?

Similar Messages

  • Problem with Software update and n70 Branded Tim

    Excuse me just before for my no fluenty english.
    I'd tried to flash my phone N70 Fw. v2.x branded 3 Italy to new version 5.x branded 3 Italy and all have finish ok, but
    when i'd tried to flash my N70 fw. v3.x branded TIM to new fw 5.x the flash was ok but the Themes, the screen saver, and the multimedia button wasn't correctly installed.
    When i went to change themes i can see one theme called TIMN70_2nd.skn but the option for it is delete it or exit.
    If i try to delete it not work..
    I want my old screen saver, desktop and theme of TIM branded
    Can anyone help me?
    It's a problem of firmware or Software Update?

    For this me workied perfect, hope you get yours updated properly too! I just noticed this: http://discussions.europe.nokia.com/discussions/board/message?board.id=swupdate&message.id=451 Maybe it's good idea to post your product code here and retry in few days?

  • HT4993 problem with software update

    I need help how to reslove problems with software update on my iphone 4s.

    Reset your device and try it again: hold down the home button along with the sleep/wake button until you see the apple, then let go.(No data loss)
    Also make sure you have enough free space on the device for the update file - usually requires 2 to 3 times the actual size of the file to be able unpack & install.

  • Had a problem with newest update and the advice from turingtest2 resolved my problem just to say thanks! Had never used this route before so was less painful than thought it would be again thanks.

    Had a problem with newest update and the advice from turingtest2 resolved my problem just to say thanks! Had never used this route before so was less painful than thought it would be again thanks.

    how can i find out what the fix is that works..please

  • Do firmware updates come with Software Update and installed automatically?

    Do firmware updates come with Software Update and installed automatically?

    Do firmware updates come with Software Update
    Yes.
    and installed automatically?
    No (at least, I can't think of one that has automatically run). Usually Software Update will download an updater that you then need to run separately. Usually the updaters will be installed to the Utilities folder ready for you to use.

  • Problems running Software Update and Disk Utility

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    Finally, when trying to run the Disk Utility, I get an error about how the Disk Utility cannot be started because a background process is not running. I have to Force Quit to exit out of the Utility.
    I was able to boot off the Mac OS X 10.4 installation DVD at which point I repaired the permissions and repaired the disk. However, upon restart the same problems remain.
    I've seen several other people post about this issue; has anyone found a resolution OTHER than doing an Archive and Install (which I don't want to do if I don't have to?)
    Thanks so much for help that anyone can provide!
    iBook G4   Mac OS X (10.4.5)  

    Create a new admin account with Apple menu -> System Preferences -> Accounts and see if the issue duplicates itself logging into that account. That will say if the issue systemwide, or just localized to the a bad user cache file. If the issue persists in the new user, you can try looking in the System -> Library and Library -> Cache, Applications Support, and ByHost folders for cache files relating to Software Update and Disk Utility. Once you find them, carefully extract them to comparable folders on your desktop you create (i.e. name one systemlibrarycache) so you know where you go them from, and restart your Mac. If the issues go away after two restarts then it is just one set of bad cache files. If the issues return after two restarts, you have something generating bad cache files which needs a more system wide repair tool.

  • Problems with windows update and fingerprint

    HI
    My windows was out of date and in the coarse of trying to update it, the system runned into a problem and the only way i could get back my information was to let the system settings go back to its default settings. Following that, i find it difficult to download new updates and the fingerprint is also not working any more. Please what should i do ?

    Hi @CLEPRIS ,
    Thank you for visiting the HP Support Forums and Welcome.It is a great site for information and questions. I have looked into your issue about your HP-ENVY m6 Notebook and issues with Windows Updates and the Fingerprint reader software. Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers that might need updating on your system.
    It shows me that there seems to be interference with Software task, usually your virus protection.
    You might have to disable this software and then run the Windows update.
    I would suggest to uninstall HP SimplePass and reinstalled the latest version for Windows 8.1.
    I would be happy to assist if needed. How Do I Find My Model Number or Product Number?
    I hope this fixes things up for you.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • HT4461 How can I cancel a download once it starts? I started a download with software update and decided I don't want it. I can pause the download, but I want to cancel entirely

    I started to download from software update and decided I don't want the items after the download had begun. How can I cancel a download? I don't want to just pause it, I want it to GO AWAY. I don't want it to resume any time ever.

    Hello cranky71,
    Unrelated, for anyone curious.     The following link may help to solve your problem.
    Mac App Store: Buy, download, and install apps
    Regards.  71.

  • Kernal panic with software install and restore disc

    I'm trying to access my software install and restore disc for my powerbook G4 running tiger. Everytime I restart the computer with the disc in, and hold down c, I get a kernal panic. There is nothing wrong with the software install and restore disc, as far as I can tell.
    Thanks for any help!
    Powerbook G4   Mac OS X (10.4.6)  

    is this a tiger disk or a previous operating system? if it is a previous os restore disk, then it is not surprising it would panic. the only software restore disks you would need would be ones to run the apple hardware test and to install or reinstall os 9. otherwise, you should not use a software restore disk for a previous operating system, unless you have erased and installed your drive. [ 8 ) ]

  • Respected sir/ mam actually my iphone was jail broken i purchesed it used running ios 5.1.1 and yesterday i tried to update it to ios 6.1.3 than it got stuck on connect to itunes symble i cant update and restore it via itunes. pls help me

    my iPhone 3gs got stuck in "connect to iTunes" symble I click  update or restore it via iTunes after the update it remains same and and give me symble to connect to iTunes plz help

    Sorry, this forum do not support jailbroken iPhone, you have to find solutions from somewhere else.

  • Problem with software update version 6.0 Bundle 2333 and email.

    I'm having a problem updating my blackberry bold 9650 with the new service update that came out a couple weeks ago. I left the US for Germany about 3 weeks ago and a couple days after arriving the software update popped up. For whatever the reason, I am unable to load the new update. Neither the 3G service nor connecting to wifi allows me to complete the update. It keeps telling me it can not connect. Now I'm having a problem with my email all of a sudden, as the email icon has disappeared. Whenever I try to reset up my email (which it tells me I need to do) it says I have to do the software update first. Which puts me in quite the dilemma. Apparently no update = no email, which I can not have. Unfortunately I forgot to bring my computer cord to sync my phone, and I really do not want to have to wait until August when I get back to the States to update my phone and have email again. 
    Any help would be greatly appreciated. Thank you. 

    My assumption is that since you're not on the Verizon network currently and you don't have access to the network, you can't OTA the update.
    And since you don't have the USB data cable, you won't be able to connect your phone to your computer to update.  My best suggestion... Get a data cable. There should be someplace nearby you in Germany where you can get an inexpensive data cable.
    Then go about backing up your phone with the desktop manager and then update via the DM as well.
    No, you can't be on TV.
    Yes, this camera is heavy..
    Go bother the reporter...I'm busy!!

  • Problem with software update - now can't log on to administrator account

    Hello -
    I updated software yesterday and didn't pay attention to what was updating. I always just install the updates when they come up.
    Now I can't login to my administrator account or change the password. I could log into another account, but iTunes won't stay open. It opens for about 10 seconds then closes.
    So I'm assuming that the updates were a mac OSX update and an iTunes update.
    Does anyone know why this is happening and how to fix?
    Is there anyway to "undo" the most recent update?
    Any help would be appreciated.
    -jamendan

    Hi jamendan, and a warm welcome to the forums!
    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
    3. Click the First Aid tab.
    4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
    5. Select your Mac OS X volume.
    6. Click Repair. Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    The usual reason why updates fail or mess things up, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
    Some people get away without Repairing Permissions for years, some for only days.
    If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
    If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates.
    May even need to do an Archive and Install if you have room on the HD...
    http://docs.info.apple.com/article.html?artnum=107120
    I only use Software Update to see what is needed, then get them for real via...
    http://www.apple.com/support/downloads/
    That way I can wait a week or so, check the forums for potential problems, and get Permissions & such in order before installing.

  • Backlight problem with software updat 1.1 for neno

    the new 1.1 software update of 'iPod Updater 2006-01-10' for neno stuffs up the backlight. if i leave the light in always off or always on and try to use (press and hold) menu button to manually switch on and off the back light DOES NOT WORK any more....
    apple pls fix it asap...

    heres wats new with 1.1-
    1. holding menu will take you to the main menu instead of activating or deactivating the backlight
    2. lyrics and album art staying on screen and not disappearing after 10 seconds
    3. Apple Radio Remote support
    4. Line-out problem, occasionally when going from headphones to line-out, there would be no sound.
    5. The 'Alarm' feature has been overhauled, easier to set the time, and a little bell icon is displayed next to the 'Alarm' menu item when it is set.
    6. 'Screen-lock' has also been changed, slightly different interface, the numbers are in sunken boxes as opposed to the red glow. And a new warning is given telling you to hook your Nano up to your comp if you forget your code.
    7. There was a problem with turning off, if you scrolled back or forward through a playlist/album, back to the main menu, sometimes it would not turn off.
    8. The song title is in bold above the lyrics when you go to the lyrics screen
    9. itunes opens almost instantly (within a second or 2) with the ipod showing. Before, this used to take 5-10 seconds, maybe more.
    10. Reduced lag, before, when scrolling and clicking quickly through menus and songs, had some 'slow down', this is gone now.
    11. Before the update I noticed a lag when I would skip songs, the next song would come on but the tags would have a slight lag on them and that has been fixed as well.
    12. More accurate battery meter. Doesn't go down too quickly as it used too. One person said that it actually increases battery life after a testing.
    13. When using the Universal dock with remote the backlight will come on after you change the volume, before the backlight remained off.
    Nano 4GB black,Moto RAZR V3 black, PSP, all kinds of cases for nano,radio/remote   Windows XP   <img src="http://i36.photobucket.com/albums/e13/superman5656/s.gif"align="right"</span>

  • Problem with IOS8 update and my 2013 Honda Accord

    Updated my iPod touch with IOS8 and now it acts weird while connected to the stereo of my 2013 Honda Accord with a USB cable.  When I start the car and set the stereo to iPod, it will grab a random song from the iTunes Library and start playing it.  I can manually change the music on the iPod but the stereo display still shows the random song title and none of the stereo controls (including those on the steering wheel) will control the iPod.  The random song title will stay on the stereo for a  random length of time.  I will be changing the music selection from the iPod and all of a sudden the stereo display will show the correct song and the radio controls will work.  Something is missing here regarding the communication between the car stereo and the iPod.  Anyone hear of a Honda software update to work out the bugs?

    Contact Honda. Sometimes an IOS update breaks compatibility
    Also sometimes this helps:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync/delete all music and resync
    To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       

  • Problem with recovery mode and restore for disabled ipad2

    Hello, I hope you can help me.
    My ipad2 is disabled.  My only option is to enter recovery mode and then restore. 
    I followed the instructions to connect to my ipad to my computer.  I saw the appropriate restore graphic on my ipad.  Yet iTunes on my computer does not recognize my ipad in recovery mode.  Instead iTunes said it could not access my device because it was disabled.  I have the lastest version of iTunes on my computer.   I believe I have iOS 7 on my ipad.
    I am unable to restore my ipad.
    Any suggestions?
    Thank you!

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
    If you can’t update or restore your iOS device
    http://support.apple.com/kb/ht1808
    iPad Stuck in Recovery Mode after Update
    http://www.transfer-iphone-recovery.com/ipad-stuck-in-recovery-mode-after-update .html
     Cheers, Tom

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