Problem with Time Machine backup

Hi all,
i've been really excited about Lion and managed to get it and install it in under 50 minutes!
It works great, even with my Office:Mac software, antivirus software and so on, fantastic considering other people have had issues.
The one issue I seem to have is Lion working with its own application! Namely Time Machine!
I have a 3Tb Western Digital My Book Live NAS which I bought a few weeks ago. I only use it for backing up my Macbook Pro and my Wifes Macbook and its been faultless with Time Machine, however when I try and continue running this with Lion I get an error saying;
The network backup disk does not support the required AFP features
From what I can find on the web this seems to be something to do with the NAS as apposed to Time Machine however I would have thought this would have been addressed before people like myself had the problem - After all i'm sure everyone will agree, back-ups are extremely important!
If anyone has any suggestions how I can fix this I would be greatful
Matt

HI all,
wow, thanks for all the fast replies, at least it seems i'm not the only one having these issues.
I contacted apple support about this and there suggestion was to connect the disc up to my laptop and run diagnostics on it, however as its a NAS I only have an ethernet connection so that makes it difficult to connect directly. As it is I also logged a call with Western Digital and they have come back to me with a similar comment that Alex Lui has made in this discussion, namely that it is going to be fixed but not until August time.
I've managed to sort out my back-ups all be it using Western Digitals WD Anywhere Backup software which does make me feel a little bit safer (even though its having to back up everything and says that will take approx 34 hours!)
I'd have hoped Apple would have seen this coming, especially as I would guess its not only Western Digital drives that have this incompatability, however I suppose they were up to their eyebrows with other stuff they had to sort out before they could release Lion.

Similar Messages

  • Problem with Time Machine Backup or Maybe Not Time Machine

    The problem manifests after a Time Machine backup.
    I have an iMac 24-inch, Early 2008. iMac 8,1
    Intel Core 2 Duo, 4GB RAM.
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    Time Machine will do the initial backup just fine. Then it runs once per hour with no problem. Intermittently however, Time Machine will fail and report :
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    Unable to complete backup. An error occurred while creating the backup folder.”
    Interestingly enough if I try to open a folder on the Time Machine volume using the Finder I get:
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    If I try to eject the volume I get the irksome “Cannot eject volume because it’s currently in use by one or more programs.”
    To resolve this I’ve tried everything, from the banal verifying permissions, to swapping the two G-Drives around, swapping out all the cables, etc.. When the error occurs I go into the shell and check with lsof and always find no software apparently holding or using that volume.
    Very frustrating
    I can force eject the volume, then remount the volume and things are back to normal. Same with restarting.
    This happened under OS X Mountain Lion and is now happening under a clean install of Mavericks.
    I thought that even though I don’t see any MDS  related processes using the drive, it might be spotlight, so I told spotlight not to index the volume. Problem still happens.
    I’ve found that one person had almost this exact same problem at:
    https://discussions.apple.com/thread/4756742
    His solution turned out to be replacing the G-Drive with another brand new G-Drive.
    Unfortunately, I cannot return the drives to the Apple store because the boxes were tossed out. I also don’t relish trying to explain that the drives work just fine until some glitch that occurs either just before or just after a Time Machine backup.
    Does anyone have any suggestions?

    You can also contact G-Drive while the drives are under warranty (one year I believe).
    I have the same problem using Time Machine with the 2T G-Drive and my MacBook Pro. G-Tech emailed me a Firmware Update Utility app and, when that didn't solve the error message problem, they sent me a replacement drive and new cables, twice. The problem persisted; I get one or two backups each day and then the error message. I also can't copy anything to the drive and have to force eject it, so G-Tech suggested I see how well it worked with the USB cable.
    Time Machine works flawlessly with the USB cable and the G-Drive, so G-Tech suggested it is a problem with my Firewire 800 port. I worked with Apple Care over the phone, doing all the tests suggested in Eric's post - testing with Disk Utility, Time Machines interface with my User Accounts, the Operating System, then resetting Time Machine, etc. and then I took it to the Genius Bar so they could run the tests themselves. All looked like it should be fine (but they were using a 1T G-Drive and all testing was done within 30 minutes)...when I got home, after two good backups, I got the error message again.
    Apple Care finally suggested I make a Genius Bar appointment and sit at the store working with my MacBook, the G-Drive and Time Machine running until I got the error message, to prove the only thing left that could possibly be the cause of the problem, is the port.  I did this last Wednesday.
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    The only solution, it seems, is to use the USB cable instead of Firewire. USB and Thunderbolt seem to be the direction Apple is taking, which is why so many people have been posting about this problem, here and elsewhere, with no real solutions from Apple. See this article:  http://www.infoworld.com/t/mac-laptop/how-cope-the-end-of-firewire-205957
    I hope the USB works for you too.

  • Problem with Time Machine backup for multiple drives

    Time Machine has the ability to exclude drives attached to the system via usb, firewire, etc. I have an external USB drive attached directly to my MacBook (not via a hub). I want to include this in my backup, so I removed it from the exclusions list under Option in the Time Machine preferences. Since I have done this, my backup to my 1TB Time Capsule stops at 128K. When I put this drive on the exclusions list or eject the drive, the backup is successful. I have tried backups over both Ethernet and Wi-Fi, and get the same results.
    The files on the USB drive are important to me and I really need to be able to include them in my Time Machine backups. I would prefer not to have to get a second external drive to copy my files to as a backup. Any suggestions would be greatly appreciated.
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    JDBTek

    If the HFS+ USB HDD is connected directly to the MacBook, TM should be able to back it up. Sorry, I don't have any other suggestions.

  • Problems with Time Machine backup for two machines to one external drive

    I have a brand new WD 500GB USB My Book external drive plugged into my Intel Mac Mini running 10.5.1 to use as a TM backup drive (TM reformatted it to HFS+ journaled). The Mini's connected by ethernet to the Airport Extreme. It works great. I setup my wife's MacBook Pro 17" Dual Core 2 w. 10.5.1 for TM using the Mac Mini's TM backup drive and it works fine (a little slower at 811.n wi-fi speeds, but OK). I have the Mac Mini setup in Energy Saver to shut down at night and restart in the morning. The morning after I setup my wife's MacBook Pro for TM I found a big black & white message (in half a dozen languages) on the Mac Mini saying start up failed and I need to reboot using the power button. I did and everything was cool. Now comes the problem, it's done it three days in a row so it looks like there is a problem with the TM setup. It didn't do this before I setup my wife's computer for TM.
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    1 mistake @ a time wrote:
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    We thought we could connect one large external drive via firewire cable to one of the iMacs and use it to back up all five computers via Time Machine.
    Is that possible, or does everybody need their own external drive?
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  • Problem with Time Machine backup (Snow Leopard)

    Hello everyone.
    So today I was doing a backup and my external hard drive fell off the tabel and disconnected itself mid-back up. Now I am getting this error when I attempt to do the backup again,
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    I tried look online and I read that I should try to reset Time machine by deleting the File, com.apple.TimeMachine.plist. I tried to look, but this file does not exist on my computer.
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    Any help would be greatly appreciated.
    Thank you.

    BDAqua wrote:
    The great Pondini seems to be the resident TM master... I don't use it & consider it the worst Backup outside of no backup at all, but check this out...
    http://web.me.com/pondini/Time_Machine/Troubleshooting.html
    Hi,
    Just for future reference, I've moved my site to http://pondini.org, since Apple is dropping web hosting in June.
    Both sites are active now;  after a few days, I'll put redirect notices on the old one, then leave it there until it goes "poof."

  • Problem with Time Capsule backup

    My Time Capsule is a first gen (500 GB), and I recently upgraded to Lion on my iMac. It seems like right around the time I upgraded that I started having problems with Time Machine backups. They will complete, but then the disk does not eject from my desktop. I am running the Time Capsule buddy widget, and here's the log file:
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    Network destination already mounted at: /Volumes/TimeCapsule
    QUICKCHECK ONLY; FILESYSTEM CLEAN
    Disk image /Volumes/TimeCapsule/Stefano.sparsebundle mounted at: /Volumes/Time Machine Backups
    Backing up to: /Volumes/Time Machine Backups/Backups.backupdb
    100.0 MB required (including padding), 174.27 GB available
    Copied 2353 files (2.0 MB) from volume Macintosh HD.
    100.0 MB required (including padding), 174.27 GB available
    Copied 1656 files (718 KB) from volume Macintosh HD.
    Starting post-backup thinning
    No post-back up thinning needed: no expired backups exist
    Backup completed successfully.
    Waiting for Spotlight to finish indexing /Volumes/Time Machine Backups/Backups.backupdb
    Waiting for Spotlight to finish indexing /Volumes/Time Machine Backups/Backups.backupdb
    Stopping backup to allow backup destination disk to be unmounted or ejected.
    Backup failed because the destination disk was ejected or disconnected unexpectedly!
    You can see at the end where I ejected the disk manually.

    I finally resolved this.  However, I had to erase the entire backup on my 3tb and start with a new backup.  I connected via hardwire to make it go faster.  No problems now.

  • Can't force quit applications problem during Time Machine backups

    I've run into a frustrating problem with Time Machine. I'm using an external 750gb USB hard drive as a backup disk with my Mac Mini; the connection is visa the Firewire 400 port.
    When I'm doing anything that's CPU-intensive while a Time Machine is backing up, it is a 50-50 chance that one or more applications will crash. It is impossible to Force Quit them, which means that it is impossible to log out or shut down. The user is faced with a choice: Kill the whole system, and risk corrupting the system hard drive, or yank out the Time Machine disk's connector, and risk corrupting the Time Machine backup. Of course the latter is preferred, and that's what I've done. Thus far, I haven't seen any corruption on the Time Machine drive, fortunately, but in order to work with my system, I have had to disable Time Machine backups while I am working. (I reconnect the Time Machine drive overnight.)
    I know from some Google searching that others are experiencing this problem. My question is, has anyone figured out why this is happening, or developed a workaround?
    Regards,
    Bryan

    In the process of restoring my MacBookPro from an external TM drive as we speak. I can say with almost 100% certainty that force restarting (holding the power-button down until the book shuts off) will corrupt your start up disk to some extent.
    My problem is that I was away from my network when TM tried to do an update. I'm not sure if TM was actually able to connect to my server but none the less I was on a verizon wireless card and so even a minor backup would have been slow.
    I needed to shut the computer down and leave. I have had TM hang when trying to shut down and tried to tell it to stop the back-up (which it tries to do for hours on end and have had to force quit before... had to run disk first aid that time) So this time I figured Id leave the computer on (though unplugged) while I drove home.
    I did not close the case until the screen went dark. Unfortunately, it had just gone to sleep (a half hour later) instead of shutting off but I did not know that at the time so I shut the case then.
    When I plugged it in in the AM it was dark but not black... I could just see the screen and could see it was frozen. Force restart completely screwed my startup disk. Luckily I have a BU from the night before.
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  • Another problem with Time Machine

    This is the second time I have experienced the following problem with Time Machine. After 2 months of backups it gets to a point where backups fail and I cannot enter time machine. In each instance I have only used 110GB of the 500GB space.
    Is there a better solution to fixing this problem than deleting the sparsebundle? That seems to be the only way to get it to back up again.

    backup is failing again:
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    Oct 28 09:22:58 MBA /System/Library/CoreServices/backupd[8464]: Network mountpoint /Volumes/MPTC not owned by backupd... remounting
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    Oct 28 09:23:28 MBA /System/Library/CoreServices/backupd[8464]: Disk image /Volumes/MPTC-1/MBA_001f5bd2c764.sparsebundle mounted at: /Volumes/Backup of MBA
    Oct 28 09:23:32 MBA /System/Library/CoreServices/backupd[8464]: Backing up to: /Volumes/Backup of MBA/Backups.backupdb
    Oct 28 09:23:32 MBA /System/Library/CoreServices/backupd[8464]: Backup requested due to disk attach
    Oct 28 09:25:44 MBA /System/Library/CoreServices/backupd[8464]: No pre-backup thinning needed: 242.1 MB requested (including padding), 351.94 GB available
    Oct 28 09:41:34 MBA /System/Library/CoreServices/backupd[8464]: Copied 990 files (72.4 MB) from volume MacBook Air HD.
    Oct 28 09:41:35 MBA /System/Library/CoreServices/backupd[8464]: No pre-backup thinning needed: 159.6 MB requested (including padding), 351.94 GB available
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    Oct 28 09:46:13 MBA /System/Library/CoreServices/backupd[8464]: Copied 879 files (2.2 MB) from volume MacBook Air HD.
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    Oct 28 09:50:46 MBA /System/Library/CoreServices/backupd[8464]: Deleted backup /Volumes/Backup of MBA/Backups.backupdb/MBA/2008-10-27-061332: 351.94 GB now available
    Oct 28 09:52:53 MBA /System/Library/CoreServices/backupd[8464]: Deleted backup /Volumes/Backup of MBA/Backups.backupdb/MBA/2008-10-27-050805: 351.94 GB now available
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    Oct 28 10:23:27 MBA /System/Library/CoreServices/backupd[8603]: Backing up to: /Volumes/Backup of MBA/Backups.backupdb
    Oct 28 10:23:28 MBA /System/Library/CoreServices/backupd[8603]: Error: (-50) Creating directory 2008-10-28-102328.inProgress
    Oct 28 10:23:28 MBA /System/Library/CoreServices/backupd[8603]: Failed to make snapshot container.
    Oct 28 10:23:33 MBA /System/Library/CoreServices/backupd[8603]: Backup failed with error: 2
    Oct 28 10:23:33 MBA /System/Library/CoreServices/backupd[8603]: Attempt to eject diskimage failed with status: -47, dissenting pid: 0
    Oct 28 11:23:16 MBA /System/Library/CoreServices/backupd[8729]: Starting standard backup
    Oct 28 11:23:16 MBA /System/Library/CoreServices/backupd[8729]: Network volume mounted at: /Volumes/MPTC-1
    Oct 28 11:23:20 MBA /System/Library/CoreServices/backupd[8729]: Disk image /Volumes/MPTC-1/MBA_001f5bd2c764.sparsebundle mounted at: /Volumes/Backup of MBA
    Oct 28 11:23:20 MBA /System/Library/CoreServices/backupd[8729]: Backing up to: /Volumes/Backup of MBA/Backups.backupdb
    Oct 28 11:23:21 MBA /System/Library/CoreServices/backupd[8729]: Error: (-50) Creating directory 2008-10-28-112321.inProgress
    Oct 28 11:23:21 MBA /System/Library/CoreServices/backupd[8729]: Failed to make snapshot container.
    Oct 28 11:23:26 MBA /System/Library/CoreServices/backupd[8729]: Backup failed with error: 2
    Oct 28 11:23:26 MBA /System/Library/CoreServices/backupd[8729]: Attempt to eject diskimage failed with status: -47, dissenting pid: 0
    Oct 28 11:24:05 MBA /System/Library/CoreServices/backupd[8729]: Stopping backupd to allow ejection of backup destination disk!
    Oct 28 11:24:11 MBA /System/Library/CoreServices/backupd[8747]: Backup requested by user
    Oct 28 11:24:11 MBA /System/Library/CoreServices/backupd[8747]: Starting standard backup
    Oct 28 11:24:11 MBA /System/Library/CoreServices/backupd[8747]: Network volume mounted at: /Volumes/MPTC-1
    Oct 28 11:24:12 MBA /System/Library/CoreServices/backupd[8747]: Disk image /Volumes/MPTC-1/MBA_001f5bd2c764.sparsebundle mounted at: /Volumes/Backup of MBA
    Oct 28 11:24:12 MBA /System/Library/CoreServices/backupd[8747]: Backing up to: /Volumes/Backup of MBA/Backups.backupdb
    Oct 28 11:24:12 MBA /System/Library/CoreServices/backupd[8747]: Error: (-50) Creating directory 2008-10-28-112412.inProgress
    Oct 28 11:24:12 MBA /System/Library/CoreServices/backupd[8747]: Failed to make snapshot container.
    Oct 28 11:24:17 MBA /System/Library/CoreServices/backupd[8747]: Backup failed with error: 2
    Oct 28 11:24:17 MBA /System/Library/CoreServices/backupd[8747]: Attempt to eject diskimage failed with status: -47, dissenting pid: 0

  • HT1338 problems with time  machine and parallels desktop,  mac osx mountain lion 10.8

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    Error writing to backup log. NSFileHandleOperationException:* -[NSConcreteFileHandle writeData:]: Device not configured
    Error writing to backup log. NSFileHandleOperationException:* -[NSConcreteFileHandle writeData:]: Device not configured
    Error writing to backup log. NSFileHandleOperationException:* -[NSConcreteFileHandle writeData:]: Device not configured
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    The other thing is that advice says that the messages won't appear on the center of the screen but they do for me. I also opened the log which is saying the same thing.
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    Richard

  • Problems with Time machine caused by removing PKCS11.log?

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    I don't know really how Time Machine stores its backups and this is my own fault for not reading up on it first. Currently I am using Data Rescue II to scan my external drives free space for my deleted files hoping to recover all of them to my new Mac Pro.
    Can someone please advise if this will work and if not how can I get my files back. Also is is worth mentioning that when I was having problems with the external drive I noticed that there was something like 250GB Free, and 11GB used not sure where the rest of the 239GB went to? Does Time Machine have files stored invisible or something?

    Use migration assistant to move your files.  http://support.apple.com/kb/HT4889

  • Problem with Time Machine, running Snow Leopard

    Hi all,
    Last week I had a new hard drive fitted into my iMac 8,1, after which Snow Leopard was reloaded (10.6.3 from the disc, updated to 10.6.8), followed by the restoration of data via Time Machine from my external hard drive. Whilst my Mac is now running beautifully, I am having problems backing up with Time Machine.
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    Hi Eric
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    Another 30 seconds and it all begins again....
    And finally, 7 more minutes pass, another 96,000 items are prepared, and another 604.8mb backup begins.
    I might add, that between posting this morning, and your reply, I also went into disk utility, chose the top leve of the external drive, clicked on the partition tab, charged current to 1 partition, renamed the drive, erased it, and did a full back up of 139GB. After 137GB it started again, looked for 602mb, backed them up and finished the backup, which is why TM states that the last back up was at 18:16 today.
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    David

  • Problem with Time Machine back up

    Hello all,
    Grateful for anyone's help with this issue.
    Firstly, a summary of specs:
    Mac OS X 10.7.
    Late 2007 Macbook 13inch
    External hard drive - LaCie 1TB D2 Quaddra
    Issue - When trying to back up my 2007 Macbook it fails! When I back up my 2011 MacBook Pro (to the same external hard disk) it works fine!
    I have reviewed a whole load of advice on here, some I am able to understand others that I unable too! Sorry! Now stuck so thought I would post on here in the hope sometime might be able to give me some advice.
    I have downloaded a widget which helped me view the error message details (found that advice on the excellent Pondini website).
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    Starting standard backup
    Backing up to: /Volumes/Mike/Backups.backupdb
    Backup content size: 136.3 GB excluded items size: 8.2 GB for volume Macintosh HD
    153.65 GB required (including padding), 465.32 GB available
    Waiting for index to be ready (101)
    Stopping backup.
    Error: (-47) SrcErr:NO Copying /Applications/Address Book.app/Contents/MacOS/Address Book to /Volumes/Mike/Backups.backupdb/Mike surname removed’s MacBook/2012-12-26-120325.inProgress/560DC4C6-DFCE-48AA-B430-457C461AEA0F/Macin tosh HD/Applications/Address Book.app/Contents/MacOS
    Copied 9 files (774 KB) from volume Macintosh HD.
    Copy stage failed with error:11
    Backup failed with error: 11
    To be honest this is pretty much gooblygook to me! But I did try to locate the file that was causing the problem (Address Book) and excluded it from the Time Machine backup, I then received this error message:
    Starting standard backup
    Backing up to: /Volumes/Mike/Backups.backupdb
    Backup content size: 136.3 GB excluded items size: 8.3 GB for volume Macintosh HD
    153.62 GB required (including padding), 465.32 GB available
    Waiting for index to be ready (101)
    Stopping backup.
    Error: (-47) SrcErr:NO Copying /Applications/adidas miCoach Manager.app/Contents/Frameworks/QtCore.framework/Versions/4/QtCore to /Volumes/Mike/Backups.backupdb/Mike surname removed’s MacBook/2012-12-26-120325.inProgress/65EE1FE8-D548-4CAD-AEC7-9B6A4C12FAD9/Macin tosh HD/Applications/adidas miCoach Manager.app/Contents/Frameworks/QtCore.framework/Versions/4
    Copied 12 files (2.7 MB) from volume Macintosh HD.
    Copy stage failed with error:11
    Backup failed with error: 11
    So I then excluded miCoach, but it failed again! This time with this message:
    Starting standard backup
    Backing up to: /Volumes/Mike/Backups.backupdb
    Backup content size: 136.3 GB excluded items size: 8.3 GB for volume Macintosh HD
    153.59 GB required (including padding), 465.32 GB available
    Waiting for index to be ready (101)
    Stopping backup.
    Error: (-47) SrcErr:NO Copying /Applications/Adobe Flash Player 9/Install Flash Player 9 UB.app/Contents/InstallerData/Installer.data to /Volumes/Mike/Backups.backupdb/Mike surname removed’s MacBook/2012-12-26-120325.inProgress/B7A9D12A-B391-4AD7-907D-01828917DF39/Macin tosh HD/Applications/Adobe Flash Player 9/Install Flash Player 9 UB.app/Contents/InstallerData
    So I excluded Adobe Flash Player, and....failed again, this time blaming the Calculator
    Starting standard backup
    Backing up to: /Volumes/Mike/Backups.backupdb
    Backup content size: 136.3 GB excluded items size: 8.3 GB for volume Macintosh HD
    153.59 GB required (including padding), 465.32 GB available
    Waiting for index to be ready (100)
    Stopping backup.
    Error: (-47) SrcErr:NO Copying /Applications/Calculator.app/Contents/Resources/Calculator.icns to /Volumes/Mike/Backups.backupdb/Mike surname removed’s MacBook/2012-12-26-120325.inProgress/60CC7EAA-FCE7-4FC3-B946-8B999E574797/Macin tosh HD/Applications/Calculator.app/Contents/Resources
    Copied 2760 files (27.1 MB) from volume Macintosh HD.
    Copy stage failed with error:11
    Backup failed with error: 11
    The way this is going I will not have any information left to back up!!
    Any advice warmly received.
    Merry Christmas

    miketangokilo wrote:
    Error: (-47) SrcErr:NO Copying /Library/Application Support/GarageBand/Instrument Library/Sampler/Sampler Files/Steel String Acoustic Guitar/50B-1GA1-B2.aif to /Volumes/Mike/Backups.backupdb/Mike Surname removed’s MacBook/2012-12-26-120325.inProgress/8614198B-1C54-4CF1-8C24-DDD9692FB82C/Macin tosh HD/Library/Application Support/GarageBand/Instrument Library/Sampler/Sampler Files/Steel String Acoustic Guitar
    We don't know exactly what error (-47) means.  Apple used to publish lists of error code, many years ago, before OSX, but very few now.  It's clearly something to do with the file named, but just what isn't clear. 
    But we do know that SrcErr:NO means the error is not on the "source" -- ie, your Mac.  It seems to be a problem writing the file to the TM drive. 
    So first, if you haven't yet, run Repair Disk on that TM partition, just to be sure it's ok.
    Also, be sure the disk has either the GUID (preferred) or APM partition map scheme.  Click the top line in Disk Utility's sidebar, and that will be shown at the lower right.  If it's MBR (Master Boot Record), that's a Windows setup, and sometimes doesn't work well with Time Machine, especially if there are multiple partitions.
    Prior to OSX, error -47 meant the file was busy.  If that's still true, something may be trying to access it while it's being written.  If you're running any anti-virus apps on that Mac, or anything else that might be looking at the backup drive, exclude the TM drive from it, or, better, turn it off.  Antivirus apps can interfere with TM backups -- some can even damage them.

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