Problem with viewing a rented movie. Whem I try playing it I get a message saying my apple tv is not authorized.
Problem with viewing a rented movie. Whem I try playing it I get a message saying my apple tv is not authorized.
is this a rental from the Apple TV or one you have in iTunes. If from the Apple TV try restarting the Apple TV, if from iTunes, try de/re-authorising your account.
Similar Messages
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Has anyone had a problem purchsing movies from iTunes in the last week? Everytime I try to buy a movie or TV show I get a message from iTunes saying "You purchase was incomplete please contact www.apple.com/support/iTunes/ww/." which is no help, still waiting for help!
If you haven't contacted iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Why do I get an error message after renting a movie on apple tv, " this tv is not able to play this move"
I may have answered my own question. After some more research, it seems that the videos that won't play have a FairPlay value associated with them and they were all purchased prior to June 2009. Now I just need to figure out how to get around this.
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Home sharing is working. Apple TV is updated and I am running ios7.0.2. The movie will run for a few seconds, then it stops. I had heard that you could now watch I tune movies on Apple TV via the IPad. Is that information wrong?
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router. (Also try removing it’s power cord for at least 30 seconds)
Restart your mobile device. -
I'm experiencing a similar problem with an LG Flatron monitor which my MBP no longer recognizes. I've tried installing all the updates listed above but have not been succesful. Everytime I get a message saying that this software is not supported on my system. Can anyone tell me why I can't install the updates?
Hello Philly,
I believe that when you reset your ipod(command given from the computer, right?) touch WHILE the ipod was updating, It cleared the system in the middle of writing files, thus corrupting(equivalent of cutting of in the middle of a sentence) the basic running system.
I suggest you go to an apple store and ask for a technical diagonosis in person. they may offer to help if the problem is fixable. If your ipod is still under warrenty, i would guess it would be free/low cost.
~Remember, I am just giving an educated guess on limited information -
Hello,i have a problem with my gift card here in switzerland,when i want to redeem the cod says that the code is not good for i tunes....and i buy the gift card from the shop...any idea? thx
I have one of these http://store.apple.com/us/personalize/itunes?product=M9949
but the credit on it is 30 chf....i try to reddem into itunes and after all the steps i recive a message that says"the serial code is not good...." i don t know why say this.... -
I get a message saying my apple id has been disabled when i try to purchase a movie
I get a message saying "my apple Id has been disabled. I've tried changing password, other things that was suggested, but still won't let me
purchase a movie. I can go into my account and edit, but can't purchase? Any ideas?Apple ID disabled
http://support.apple.com/kb/TS2446
If you still have problem, contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
keep getting error message saying ipod detected but could not be identified properly - I have tried all the steps on the support page twice and it still will not work! I am running windows 8 (which it has worked with ok before) - struggling
I recently bought some new albums and can't play them on my ipodI just encountered the same problem on my 2 month old MBPro. I found a work around by changing USB ports. As for the actual cause or the reason why that worked, I dont know. The USB port I was using works fine with my phone or other USB devices.
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I purchased a movie on iTunes, but it will not play on my Apple TV1. It says the Apple TV is not authorized to play this content.
Annoying isn't it.
This seems to have started at the end of October and may be some kind of 'authorisation expiry' on the original unit that needs updating.
Solution include:
Purchase something on the AppleTV1 itself with DRM (a free TV Show episode might be an idea if yiou can find one).
Remove the connection to itunes by removing the iTunes library from AppleTV's Computers>Settings menu, then add it back again.
Remember this will wipe synced content from the AppleTV if AppleTV1 is syncing (My Movies/TV Shows etc) as opposed to streaming (My Shared Movies etc) from that itunes library. In theory direct purchases on AppleTV that have never transferred to itunes might survive the 'wipe for a clean slate for a new sync' process that happens when you remove a sync library but don't risk it and right click on the AppleTV Device in itunes, choose Transfer Purchases if there are any prior to resetting the AppleTV Computers entry and readding the library. If AppleTV is streaming only it's very quick to remove the libarry and re-add it as there's nothing to sync when you re-establish the connection - it works I've done it. Purchasing a protected music video on my other AppleTV1 which was synced also worked.
Good luck
AC -
I erase my mac book pro to factory setting and cannot re-install the software. I received a message saying my Apple ID has not yet used with the App store. Please review your account information. Could anyone help please. I need to re-install my os.
Use Internet Recovery. You shouldn't need an AppleID. http://support.apple.com/kb/ht4718
Internet Recovery will install the OS that shipped with the Mac. You can then upgrade to Mavericks if that was not it.
Do you have an App Store account? Did you ever use it to install the OS? -
HT1657 Problem with Itunes losing rented movies
I continually rent movies to watch airborne on long flights. I'll watch one one day and one the next but, I'm frequently losing the rentals? they just disapear from the menu. I can't find anywhere support for addressing this?
Thanks Prime Minister!
Knowing that iTunes content isn't interlaced made me go back through my Sony TV's formidible and unintuitive settings where i found, buried, a "feature" called "CineMotion" which was turned on. Things appear much more normally now that this is off. (I'd long ago turned off the "motion enhancer" thinking that it might have been the culprit.
Anywho,
THX for your time as it ultimately let me to the right answer!
Cheers,
-chris -
I purchased four movies from iTunes yesterday and want to sync them to my daughter's new iPod Touch. I have been able to sync apps, music, contacts, etc. but keep getting a message stating the movies can not be read or written. I was able to sync one movie, a digital copy that I used the code to copy from iTunes earlier today without a problem. Can anyone help?
thanks for helping, I am able to watch the movies in iTunes, but, I can't choose the create iPod or iPhone version in the advanced menu. Do you have any other suggestions?
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I can't transfer a movie rental to my iPad for viewing, I am getting a message that I need to authorize my iPad in order to tranfer. I have deauthorized and authoried the iPad a number of times, still no luck
I can't transfer a movie rental to my iPad for viewing, I am getting a message that I need to authorize my iPad in order to tranfer. I have deauthorized and authoried the iPad a number of times, still no luck
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Having problems when trying to download apps on my iPad. Displaying a message saying " Account not valid for use in Australia. Switch to UK store " please help with ideas...
Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the region where you are located.
9. Tap "Done". -
I am trying to share my movie, but nothing will open it. I get an error message saying it is a unrecognized format. I have done this process many times before with no issues. FCPX is what I am using and trying to send it to Vimeo. My extension is coming up as .fcpproject. Any suggestions?
mindfullness wrote:
I am trying to share my movie, but nothing will open it. … My extension is coming up as .fcpproject.
a file with an .fcpproject extension is no video you can share.
it contains only data of your project, for usage in FCPX.
follow Tom's advice, or read the manual
http://help.apple.com/finalcutpro/mac/10.0.6/#ver9d10063a
which explains the easy upload to Vimeo from within FCPX.
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