Problem zen vision:m install

when I all install from zen vision :m cd and when I connection player from usb nothing do. when I go too zen vision:M Media explorer and there write "please connect your Creative portable player "after I rewrite all but nothing.with my usb all good. I li've in Lithuania and my English speech very bad( if you know what me do write me too my skype Nick viktorasasas3333

Oh, right, sorry.
"OS Name: Microsoft Windows XP Home Edition
Version: 5..2600 Service Pack 2 Build 2600"
Though currently, I'm installing Windows XP Service Pack 3 via Windows Automatic Updates.
WMP Version: .0.572.5230
Should I uninstall WMP entirely to eliminate it as a possible factor?
(I have Winamp so I don't really need WMP.)
Are you saying that once I rollback my WMP to WMP0, my computer will be capable of reading my Zen & thus, allowing me to download the firmware and restoring it's previous condition (minus the contents-music, video, pictures, etc.)
Also, I tried to see if my Zen would try to connect to my laptop - I uninstalled the Zen program on it before connecting it, to see if anything would come up, allowing me to do anything, etc. But no, it just said "My Zen" but I couldn't do anything with that. And then I installed all of the software on the Creative Installation CD. After all of that, apparently my computer acknowledges that a device is connected via USB because it gives me an option as to what to do with it - open it, play it with wmp, explore, etc. The problem though was that the Creative program itself wouldn't acknowledge that it was connected. So I still had the "The player is not connected."
Just thought this might make a difference -
I also was looking for some kind of repair shops or sites that would be capable of repairing my Zen - the only thing I came across was http://www.zenrepair.com/Zen/index.jsp - does anyone know anything about this site? If it's reliable, etc. (Just a back up option in case this situation isn't solveable by other Zen peers.)
Also, thanks again for any help, effort, attempt, etc.

Similar Messages

Video Playing problem (Zen Vision M 60

I just got my 60gb zen vision M for christmas and i started transfering files right away to test out its playback quality etc
When i get to video particularly my anime video it plays the first 5 or so seconds and then freezes... no sound and no video.
The video is a naruto video from dattebayo fansubs. I think it is divx encoded (will double check to make sure)
What should i do to solve this issue?
I have not tried any other video's as yet but will do so soon

**bleep** it looks like it's slight differences in the encoding of the files that determin whether or not they play
I used Bleach episode coded by Lunar and that worked fine.
If it is down to minor differences in encoding that's causing this problem, surely it should be fixed as soon as possible, because of the massi've amount of different ways of encoding the player isn't really fit for avi playback if it's this temperamental :/
*UPDATE*
I've looked at the bleach file that works and the Naruto file that doesn't work in GSPOT.
There are a few very minor differences that I don't really understand but the one that jumps out at me is the container:
The naruto files that don't work have the container 'Multipart OpenDML AVI, "rec list" style DivX Style "packed bitstream" AVI (223 frames in first part, 639 frames follow)' and the bleach file that works is 'OpenDML (AVI v2.0) DivX Style "packed bitstream" AVI'
I've bolded what I think the problem is, would those 223 frames (first part) be the 8/9 seconds before it freezes?
Could this be the problem?
*FURTHER UPDATE*
The naruto file that has the line 'First part 223' lasts 9 seconds whereas another file that has the line '(205 frames in first part, 32998 frames follow)' lasts 8.
I'm almost certain this is what the problem is.......any chance of a firmware fix for the avi playback not supporting multipart AVI files?
Message Edited by antonusklesk on 2-25-20060:40 PM
Message Edited by antonusklesk on 2-25-20060:4 PM
Message Edited by antonusklesk on 2-25-20060:44 PM

RELOAD FIRMWARE PROBLEM ZEN VISION M 3

I AM IN THE PROCESS OF RELOADING THE FIRMWARE FOR MY PLAYER. FILE? VERSION .62 02 .DOES ANYBODY KNOW HOW LONG THE PROCESS TAKES, I HAVE THE UPGRADING FIRMWARE BOX SHOWING ON MY PC SCREEN . IT SHOWS UPGRADING FIRMWARE PLEASE WAIT BUT FOR HOW LONG, IT SEEMS TO HAVE BEEN A COUPLE OF HOURS ALREADY, IS THIS NORMAL. PLEASE HELP IF POSSIBLE THANKS

I asume your charging your player via the USB suply from your P.C and you dont have a creative power adaptor?
most 5 volt power adaptors should work with your vision:M as long as they are as follows:
Are a regulated supply:
most 5 volt suplys are regulated, but some cheaper uni'versal power supplys are un regulated these typicly have a voltage output selection on them, check the packaging.
Have the coorect polarity, check the pins have the positi've and negati've supy on the correct pins, this is almost always marked on the device and the power supply showing a + and - symbol and a line to the centre pin usualy marked as a dot and the outer pin marked like a C
the correct output voltage, 5 volts DC is whats needed
As for current this is sometimes rated in amps or milli amps (Mah i think) as long as the power supply is powerful enough this shouldnt matter, unlike voltage it shouldnt matter too much, although if you have a multi meter it might be useful to check the output voltage bofore using the power supply.
A suitable alternati've to the creative power supply would be one suitable for another 5 volt device such as a playstation portable.

Problems Please help...zen vision

I have an Creative Zen vision and installed it and the computer detect it but I cant install it because the computer cant find the drivers? and I have sp2 and windows media player 0... HELP!!

I also am having this issue. Where I have installed the software for the M and after doing so I plug it in and get the Driver installation that fails to find drivers. If I try to open the creative explorer or the firmware upgrade released yesterday both say no device attached.

Zen Vision:M 30GB recognition problems...Big t

Hi, 2 days ago i ran into a problem with my Zen. I had to charge it, as the battery was low and had to put some new music on it.. I plugged it into the USB port on my Laptop, where all of it's software is installed. The Zen wasn't recognized. Instead of the charging screen it normally started up with, it started up with the play screen(the screen it shows when a song is playing). I looked at the battery icon in the top right corner, and it wasn't doing anything. I turned the Zen off and started it up again. Nothing changed. I restarted my computer. Nothing changed. I shut down my computer and started it back up again. Nothing changed.
I took it to my desktop computer, a Compaq, and tried it there. It worked, but not how i was expecting it to work. The battery icon started flashing with the little lightning bolt, acknowledging that it was charging. But the play screen was still there. The odd thing with this is, i left the player to charge for several hours. When i came back, the Zen was in some form of idle shut-down. The screen was black, except for the battery icon with the lightning bolt. Oddly enough, he battery bar hadn't filled up anymore than when i left it. Upon unplugging the player though, the Zen turned off. When i turned it back on, the bar had filled up more. It wasn't fully charged though.
I plugged the cable back into it, and this time, the battery icon WASN'T charging. It just had the play screen on. It wasn't doing ANYTHING this time. Frustrated, i went out and bought the wall charger, and now i have a full battery. But it doesn't solve why my computer won't recognize my player.
Today, i un-installed the software that came with the player and re-installed it. It didn't do anything. I installed the software on my desktop computer, and THAT didn't work either. So i came to the website here and used the trouble-shoot guide. That didn't help, and this is where my problem differs from the other posters here who have recognition problems:
Back to my laptop: I have Windows Service Pack 2. I installed Windows Media Player . I went to the Device Manger, like the trouble-shoot guide said to. The kicker: Windows Portable Devices is NOT, i repeat NOT in my Device Manager. Neither does the Creative player either. I clicked on "The player does not appear in Device manager". That link showed me a diagram of a desktop computer, so went back to my desktop computer. I did everything above mentioned, and Windows Portable Devices is not in the device manager of my desktop computer either. Further reading the trouble-shoot guide, i could NOT locate "Other Devices" or "Unknown Devices" in my Device Manger on either desktop or laptop. There's nothing "Creative" related or "Zen" related at all in any of the Device programs.
I don't know what to do. All of the trouble-shoot guides don't discuss my issue at all. Everything is "If an MP3 player is reported working properly in Device Manager, but it is not detected or listed in Windows Media Player or Creative Media Explorer..."
Mine isn't even detected in Device Manager. My Device Manager has nothing regarding my Zen or Windows Portable Devices.
I'm thinking about messing with it in Recovery mode, but i don't want to erase everything i have on here, just to have my player still not work. I'm going to try messing with this at my friend's house to check the cable and the player there too.
But any help regarding my situation would be greatly appreciated. This is driving me crazy.

I tried my uncle's Zen Vision: M 30GB on my laptop and strange things happened. My laptop recognized the player as an unknown device and said i needed to install the MTP driver. I did that, and upon doing so, my laptop recognized my Uncle's player as a Portable device, allowing me to transfer songs to his player. But it STILL doesn't recognize MY player. Email support says i have to send it in for repairs, but i don't know...
Any luck with you?

Creative zen : vision M 30gb strange problem

,Creative zen : vision M 30gb strange problem. Hi people,
My mp3 player is 2 and a half years old. A few months ago he didn't charge anymore. ?I thought i could repair it by buying a new battery and install him in my mp3.
Afther a few ours of ?assembling it was ready for charging a thought..
I used the usb charger and de sync adapter...
the morning after, my mp3 is not charged and only showing me a little red stripe in de battery (right top) i can listen music but only for a few minutes...
Also my PC does noet see my MP3
tested on :
windows xp service pack 3?
vista?
windows 7?
please help me
Stijn van Vilsteren?
DUTCH?
i am sorry for my pore english !

Squipy wrote:
Hi, I stopped using this MP3 for about 2 or so years because I bought a new one. I decided to start using it again and downloaded all the required software but as soon as I unplugged the MP3 from the power outlet, the player died. I can't get it to start up without plugging it into a power outlet. I think it has rechargable battery? Why didn't it recharge itself?
My second enquiry is about the capacity of the player. When my player was empty, I went into "Information" and it said Total Space: 28GB and Free Space: 2GB. Why is free space only 2GB? Shouldn't it be 28 as well?
Thanks in advance!
The battery will only last about 3yrs regardless of use.You will need to change it. Did you scroll down to see the album,picture,track counts? Did you partition part of the dri've for removable storage. You can find instructions to open here ? http://www.youtube.com/watch?v=_Drkr...e=channel_page & ? the battery here(very easy to do) http://cgi.ebay.com/Original-Creative-ZEN-Vision-M-30gb-Battery-LPCS285385_W0QQitemZ400028645679QQcmdZViewItemQQpt ZOther_MP3_Player_Accessories?hash=item40002864567 9&_trksid=p39.c0.m4&_trkparms=72%3A205|66%3A4|65%3 A2|39%3A|240%3A38|30%3A0|293%3A|294%3A200

Zen Vision 30GB Firmware Problem - No solution wo

I have a Zen Vision 30GB (not a Zen Vision M or W, just a Zen Vision). On Friday I was trying to add songs to my Zen and halfway through adding the songs I got an error on the computer saying "player not connected". So I undocked the player, turned it off and reset my computer. Saturday morning I turned on my Zen to try to add songs again and I got the error message on my Zen?"Firmware Problem" and it put me in "Recovery Mode". The first thing I did was try to reload the firmware, but when I plugged the Zen to the computer it says "docked", but I cannot move through the menu. When I unhook it from the computer I can move through the menu. BTW I am running Windows Vista 32-bit. I have uninstalled the Zen software and installed the software off the Creative website for Vista, but when I try to run the firmware it says "Player not connected, please connect player."? When I plug the player in via USB my computer recognizes it and prompts me if I want to sync my player, so there isn't anything wrong with my USB connection. The?Device Manager recognizes it however Windows Media Player does not. I get the same error message when I try to do the Recovery Tool on the Creative website. I have looked for solutions on the forums and just doing Google searches, but I have not been able to get anything to work. Please help me!? The player is less than a year old. I have never had any problems with it before, never been dropped or anything like that, so i am not sure what is going on. Any help or suggestions would be great!? I sent an email to customer support yesterday and the reply I received this morning was no help. First they thought I had the Zen Vision M, even though I specifically said I had the Zen Vision and gave them the serial number and everything. I sent them back a message today and hopefully they can help, but it is frustrating having to send an email and wait around for a reply.

Re: Zen Vision 30GB Firmware Problem - No solution works\ I recently had this problem with a player i got off Ebay. What I did was format>cleanup>reboot the device thru the recovery screen on the the player. Problem solved . Be advised this will erase all the files (music ect.) http://forums.creative.com/creativel...ap&thread.id=3
Dragonboy wrote:
I seem to have a very similar problem as you. I have a zen vision m (30g) and i also use vista. I am getting the message "firmware problem" after is tries to "rebuild". I need some major help. I ended up giving up a while ago and bought a microsoft zune. It is not as good and i miss my zen. If anyone can give me some info it would be much appreciated.

Zen Vision M sound problem

I had my zen vision m for about 4 months, and suddenly the player's sound became really scratchy. The sound is scratchy and barely audible, although you can hold the player at a certain angel, which stabalizes the sound a little. I notice that the sound changes when you move the player, making me think that its the disk problem. Changes in EQ, change earphones, disk clean up, does not work. Help please!

Hi, sorry but i?m nervious, I?ve a problem, I hope you can help me. My Computer detects my Zen Vision:M how hard disk (extras/hard disk) i have not problems with that, but not how a media player, i can't transfer any mp3 or avi or whatever through the creative mediaSource Organizer or with the creative media explorer (the options are in grey, and appeer a tittle " your media player is not conect.Conect your Zen Vision to the PC or something alike).
My PC is really good (with XP, a lot of RAM 3Gb...you know), and i?ve installed the software too, what is the problem? What am i doing bad?.
I?ve had 3 Mp3 before and i never had that problem.
My e-amil is [email][email protected]][email protected][/url], if u want u can send me your answer to my e-mail(for me is better).
I?m spanish, i hope u can give a hand please.thanks a lot.

ZEN VISION:M CHARGING PROBLEM - H

[color="#ff0000"]ZEN VISION:M MP3 PLAYER CHARGING PROBLEM?My MP3 player was charging perfectly for the first 4 weeks of its life with me. I usually charged using the USB port on my computer. When connected, the player would come to life and the CHARGING ICON would appear and flash until the unit was fully charged and the CHARGED ICON would come on. Worked well. Now when I connect the player to the computer, instead of the CHARGING ICON coming on, the unit immediately begins playing music or going to the last mode it was in before being shut down previous to connecting for charging.
I have tried a reset of the whole player but that did not make any difference. I?encounter the same problem when connecting the player to the car?charger/power adapter. Can anyone give me some assistance? Cure?Thanks,? David B.

Lobsterboat wrote:
[color="#ff0000"]ZEN VISION:M MP3 PLAYER CHARGING PROBLEMMy MP3 player was charging perfectly for the first 4 weeks of its life with me. I usually charged using the USB port on my computer. When connected, the player would come to life and the CHARGING ICON would appear and flash until the unit was fully charged and the CHARGED ICON would come on. Worked well.Now when I connect the player to the computer, instead of the CHARGING ICON coming on, the unit immediately begins playing music or going to the last mode it was in before being shut down previous to connecting for charging. I have tried a reset of the whole player but that did not make any difference. I encounter the same problem when connecting the player to the car charger/power adapter.Can anyone give me some assistance? Cure?Thanks, David B.
I have exactly the same problem, but its because i've had to re-install windows and it wont deect it atall. Ive emailed creative support waiting for supply. i hope i get an answer soon

Zen Vision M problem (30

My mp3 was working fine, could ocnnect no problems and put videos and music on it ect, then all of the sudden one day i turned it on and it told me i had to rebuild it, i didn't think much of it cause this had occasionally happened to me before..i let it rebuild and i went to look for a specific song and it was gone, i looked for other recent songs i had added from the same artist and cd and they were gone too, along with some other songs. everytime i turned it on from there i got a rebuilding thing, then i tried to watcha? video about a week later and in my list of videos it said thata ll my folders had 0 files in it, but when i went to system info, it said i still had like 25 gigs or so of space taken up from all the videos, but it still had the oflders and info, but no video. when i connect my mp3 player to my PC, it days it is docked and connected, it charges, but my PC will not recognice it. i tried it on my other computer too which i installed the software on when i got it and it would not connect there either. basicly i cant connect my player to add new music/videos, all my videos are what seems to be corrupt, music randomly gets deleted, and i have to "rebuild" everytime i turn on my player. i tried the recovery program today but that too would not detect my player, and people told me when you hold down the reset button you can go into a recovery mode or something and that does not work either...what should i do? is there a way to fix this? or am i screwed and i just need to go get an ipod or something?

anyone can to help me?
i have formated my creative zen vision M .. and checked with kaspersky if i had viruses on my creative hard dri've !!
?----> nothing !
i have reinstalled all creative tools
when i copy paste a file on my "video files "
I have this message :?
The file type is not supported by this mobile device. If it is a multimedia file, you may be converted into a file visible through the windows media player before the transfer. do you want to ignore this files now?and when i use media explorer ----> sometimes i have this message " unknow mistake "?please help me to find a solution !!?thx

Zen vision M problem wont work/turn on please h

Hi, I bought my dad an early christmas gift of a Zen vision M 20gb black mp3 player. I was using my zen micro mp3 charger to charge it because it was compatable so it was charging up the unit. After about 2 hrs i decided to turn on the unit and look at the functions of it. It played music and picture fine, but then i went to the video function and clicked play on the unit. The screen went black, and the battery bar in the top right corner dissapeared. The clicking sound from the scroll wheel was still working but nothing else was working. We tried turning it off from the swith up top but that didnt work, then we tried using the reset button thingy at the bottom and still no luck. What is the problem if anyone knows thanks for your information and input. The software wasnt installed on the computer or registered yet if that means anything.

I just got the Zen Version:M 30 GB for Christmas and after charging the thing for 6 hours, I seem to be having the same issue that a lot of folks are having ?It doesn?t seem to work when unplugging the device from the A/C charger?. I noticed that the device wasn?t charging and on the unit it was displaying an ?A/C plug? icon (means that the unit is fully charged and running of AC power) and not the ?battery / lightning bolt? icon as it should when charging.
The Fix:
Upgrade the device?s firmware. I was running ver. .0.xx (shipped with this version). After downloading the updated firmware for my Zen M to the latest version (.6.0), my device started to charge. I now see a battery / lightning bolt icon indicating that the device is now charging.
Firmware can be downloaded at:
http://www.creative.com/language.asp?sDestUrl=/support/downloads
Message Edited by rwdavis0530 on 2-25-200605:2 PM

Zen Vision M Problem

Hi there,
I bought a Zen Vision?M 30gb a few years ago and since then i havent used it for a while. When i came round to using it again it wouldnt charge via mains/usb. It would only start up when the mains was plugged into it and i had like a charger sign at the top right of the screen. I left it charging for the night via mains but still no charge. I looked up on the internet and i had to update the firmware but when i installed a new up to date firmware, it keep saying update failed. In the end i got the mp3 player in recovery mode and i formatted the hard dri've, clean up and also did reload firmware which was a big mistake. Now my computer (vista 32 bit) doesnt seem to recognize it, so i cant install a new firmware and the battery would still not charge.
I hope someone can help.
Thanks alot

having nearly the same problems with my ZEN V 2GB.
After first install the player is recognized normal but if i plug it off and on again to the usb cable it isn't recognized anymore.
In the device manager i see the zen but an error message that it couldn't be started (code 0).
things i have done: deinstalled and reinstalled software, got newest firmware, tried every usb port.
having media player on the pc. tried to return to an earlier version but i couldn't roll back.
as i see the problem might be the usb port or the software. for myself charging times are very long. took me 5hours to get it fully loaded. might be also the same thing.
creative support is hard to reach because the site seems to be broken. but i get a confirmation e-mail that it will take -3 days....i hope tomorrow there will be help

ZEN Vision M 30GB Video Conversion problem: black scr

My husband cannot display any video on his ZEN Vision M 30 GB. Any video converted comes over with ONLY audio, black screen (? no video display )This happened with the original firmware and software. I updated firmware and did all available software updates; no change. I had a previous ZEN Vision M 30GB, which did not have any problem with video conversion and display.Are there any known problems with specific Media Player versions, or QuickTime ?which may be a potential cause of this problem?( I have heard that this product works best with Media Player 9. )Anyone had similar problems, or have any ideas?Thanks,Ravenquille

Problem apparently solved: Last night, I downloaded and installed the free program, SUPER. My husband has not had a problem so far; been working beautifully! Ravenquille

Two problems with Zen Vision: M

Hi all. I'll give my player's specs before describing the problem(s):Zen Vision: M 30 GBVersion .40.02 Anyway, I've had my Zen for about 4 months now, and up until now, it's worked perfectly. Recently, for the first time, it froze on me. I figure it was because I was shuffling through songs on random too quickly, as I see other people have had this problem too. So I reset the player, but it only rebuilt halfway; on the "Rebuilding" screen, the green line stops about halfway through. Now, whereas I once had about 2600 songs I'm down to a little over 000. I didn't think it was that big of a problem; I've either got all my songs backed up on my computer or CD. But when I connected the Zen to my computer, my computer couldn't read the device. Sort of, that is. My Zen can still charge through my computer and when I plug it into the computer, a message will pop up asking me what I'd like to do with the MP3 device. However, when I go to Zen Vision: M Series Media Explorer, I get the message "Your player is not connected. Please connect your Zen Vision: M Series to the computer." I went through the FAQ at the top of the message board and tried basically every solution outside of trying the Zen on another computer. I'm thinking it's a problem with the player, not my computer. It still acts erratically at times- like, if I leave it off for an extended amount of time and turn it on, it'll go into rebuilding mode. Other than that, though, it's fine. Could the hard dri've be corrupted Any help would be appreciated.

I have the same problem. It all started yesterday when I was installing the cd drivers in my new computer. I have searched numerous forums and some people had to return the product. Please admins help on this issue as I understand it is very serious.

Problems with Zen Vision M Series Media Explorer using 32-bit Vista Home Prem

I'm currently experiences problems with Zen Vision M Series Media Explorer using 32-bit Vista Home Premium. When i'm trying?to burn CD's onto my Zen after?I burn the first one then click to burn another it freezes. Is there any patches i should be downloading to solve this problem??Can anyone help? Please!!!!!!!!
?Message Edited by studandydon on 07-29-20070:38 AM

I have the same problem. It all started yesterday when I was installing the cd drivers in my new computer. I have searched numerous forums and some people had to return the product. Please admins help on this issue as I understand it is very serious.

Problem zen vision:m install

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