Problems associating device to Apple ID/user account on my mac

Hiya,
I'm trying to help a friend out by backing up her devices (iPad and iPhone) to my computer so I can update the OS on both.
I had previously sync'd her iPad to my iTunes to back it up, but I then figured afterward it'd be better to create a new user account for her on my computer and sync everything that way, just to ensure that everything is in its right place. The problem that I've come up with is that the iTunes on her user account on my computer doesn't show her device. When I tried to deactivate the device on my user account on the computer, it talked about wiping the iPad which I absolutely do not want to do until I'm assured that it's all backed up first to her user account on my computer. She's had a friend previously who tried to back up her devices and lost everything, so I'm being extra careful to not fall down that path.
I looked at other posts on the Apple support website — stuff about deactivating devices/accounts and all that — but they didn't mention anything about separate accounts on the same computer. I looked at my iTunes Store > Account > Manage Devices and it doesn't list her device, so I'm not sure why it's not letting me disassociate her iPad from my iTunes with the wiping condition. I figured it'd be something to do with sharing a device on multiple Apple IDs, but as far as I'm aware, I've only authorised my computer (or perhaps my Apple ID) permission to sync her device's contents to iTunes. I had hoped that a new user account would get around this as I'm now using her user account with her Apple ID, however no dice. The other annoyance is that she has no music, TV, movies, or books purchased on her Apple ID, only a few apps.
So now I've some how gotten to the point in which I have "transferred" her iPad to iTunes on her user account/Apple ID on my computer and it's got some 90-day timer thing — I have no idea what the **** that's there for since it hasn't been linked to my Apple ID (that I know of), just only authorised on my account/computer.
It's quite confusing and rather daunting. I feel I'm faced with a precarious situation: wipe her iPad and hope that the back-up on my account's iTunes will work correctly; or wait 90 days (why?) to then be able to properly sync her iPad to my computer, by that time I will have left France and can't help her then.
If anyone could please shed some light on my dark position, I would be rather grateful!

It might be too late in terms of time and what has happened with the 90 day lockout problem, but you should be able to create another user account for her on your computer so she can have her own iTunes library. This provide some insight as to how you can do that.
How to use multiple iPhone, iPad, or iPod devices with one computer
The 90 day lockout occurs when you associate an iOS device with another Apple ID when you download a past purchase using the second ID. This is Apple's way of preventing users's from downloading each other's paid content for free. There is absolutely no way to overcome the 90 day lockout. You just have to wait it out before the device can be associated with another Apple ID.
This is a great user tip that explains how to transfer the contents of an iOS device into a new iTunes library to create a new syncing library for a user. It might prove to be helpful to you.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive

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