Problems in Limiting Export option in Web Analysis shortcut menu options

Hi everyone,
i'm trying to limit the shortcut menù option in Web Analysis studio following the instructions in the WA 9.3.1 user guide: "Limiting Web Analysis Studio Shortcut Menu Options" page 293. Exactly i would hyde the Export to some users (an user with Viewer and Expoler permissions).
The problem is that the solution does not work.
Resuming:
First, I have created the WAMenu.xml file, with restrictions for the roles: Viewer and Explorer (using the same tags of the Sample XML File in the guide)
Second, I have modified the WebAnalysis.properties file removing the # ahead this two lines:
"WAStudioMenuControl= C:/Hyperion/Analyzer/conf/WAMenu.xml
ModuleName=WebAnalysisStudio"
and modified the path with the correct location of the XML file.
At last, i have restart the services regarding Workspace and Web Analysis.
But, it does not work. The user can still see the export options in the shortcut menu..I don't understand what is wrong..
I really hope that someone can help me!!

Hi Iain,
thanks for answering.
Unfortunately it doesn't restrict neither in the workspace nor in the WA studio.
I made a lot of attempts, not only with export but also with other option, and there are no changes!!
Do you remember if you made the same steps descripted above, or there is something that i did not make (or made wrong)??
Cheers,
Angelo

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