Problems opening a pdf file from a URL protected by OAM with M.Explorer

Hello,
we have protected a web portal with OAM. When we access a URL which is a pdf file with Mozilla Firefox, the file is retrieved and opened correctly, but when we try to open it using Microsoft Explorer it won't open. If we disable OAM the pdf is opened without problems. We set Microsoft Explorer security level to the lowest possible value but the problem persists.
Can anyone give us a hand to solve this issue?
Thank you

Hi Francisco,
In the AccessGate screen for the WebGate, if you have the CachePragmaHeader and CacheControlHeader set to "no-cache", try setting them to "public" (or blank), restart the web server, and see if that resolves the issue.
Regards,
Colin

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