Problems opening & printing pdf files created on a Mac

I am at my wit's end! I recently upgraded to a new version of Acrobat and suddenly a lot of my clients could no longer open my pdf files. I uninstalled the latest version of Acrobat and reinstalled an older version (Acrobat 8.1.3). Some clients started being able to open my pdf files but others could not. So I started using the Acrobat Share server and sending links. Some of my clients cannot open those either and many cannot print even if they can open the files that way. I personally also cannot print from the Acrobat Share server. The pdf files print out with all the surrounding graphics and application design elements. I also can't open the pdf files that I created on my Mac using my PC laptop running Vista. I have tried opening and printing both pdf files and the Acrobat Share links from my Mac and my PC laptop running Vista, to no avail.
I was under the impression that compatibility problems between Macs and PCs were largely a thing of the past. I was also under the impression that the whole point of exchanging pdf files was that pdf files are cross-platform compatible. Not only am I am losing tons of valuable time, I may be losing credibility with my clients (especially since I have an IT background). I desperately need to know what version of Acrobat I should be running on my Mac so that when I scan documents into my Mac, the pdf files that are created are completely 100% compatible with both Mac and PC operating systems regardless of what operating system and what version of Acrobat my clients are running. I also need to be sure that those same pdf files I create on my Mac can be seemlessly printed out from either a Mac or PC regardless of the operating system or Acrobat Reader version. If anyone can help me get to the bottom of this, I will be eternally grateful. Thanks.

This file downloaded and works fine for me in Preview on both OS X 10.5.7 and 10.4.11 (and opens in Acrobat Pro 9.1.1 and 8.1.5, and the latest version of Reader on both versions of the OS). As expected.
If you're printing from Acrobat.com by right clicking in the image area and selecting Print, don't. This isn't printing the PDF, it's printing the Flash frame that contains, as you've noticed, buttons and other elements. (Adobe's Mac Flash plugin is notoriously buggy.) Direct your clients to download the file by selecting the download button, not by right clicking and printing.
Again, your PDF file is fine.

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Hi Dieter,
Here is the code,
doc_chng-obj_name = 'Nomina'.
doc_chng-obj_descr = 'Nomina de empleado'.
objtxt = '<html><body>Reserve price : <b>$250000</b>'.
APPEND objtxt.
objtxt = 'A reproduction of the painting to be auctioned'.
APPEND objtxt.
objtxt = 'is enclosed as an attachment.</body></html>'.
APPEND objtxt.
DESCRIBE TABLE objtxt LINES tab_lines.
READ TABLE objtxt INDEX tab_lines.
doc_chng-doc_size = ( tab_lines - 1 ) * 255 + STRLEN( objtxt ).
Creating the entry for the compressed document
CLEAR objpack-transf_bin.
objpack-head_start = 1.
objpack-head_num   = 0.
objpack-body_start = 1.
objpack-body_num   = tab_lines.
objpack-doc_type   = 'PDF'.
APPEND objpack.
Crecion de attachments
(Assume the data in OBJBIN are given in PDF format)
DESCRIBE TABLE data_tab LINES tab_lines.
objhead = 'nomina.pdf'. APPEND objhead.
Creating the entry for the compressed attachment
objpack-transf_bin = 'X'.
objpack-head_start = 1.
objpack-head_num   = 1.
objpack-body_start = 1.
objpack-body_num   = tab_lines.
objpack-doc_type   = 'PDF'.
objpack-obj_name   = 'ATTACHMENT'.
objpack-obj_descr = 'Nomina Empleado'.
objpack-doc_size   = tab_lines * 255.
APPEND objpack.
Entering names in the distribution list
reclist-receiver = 'kkkkkkkkk'.
reclist-rec_type = 'U'.
append reclist.
Sending the document
CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
EXPORTING
    document_data              = doc_chng
    put_in_outbox              = 'X'
    commit_work                = 'X'
TABLES
    packing_list               = objpack
    object_header              = objhead
    contents_bin               = objbin
    contents_txt               = objtxt
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EXCEPTIONS
    too_many_receivers         = 1
    document_not_sent          = 2
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Hi All,
i have a simple smart form which takes 3 values like customer no, name and no of times customer called and gives an out like
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formname = Form name
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DIRECT_CALL = ' '
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fm_name = lv_fmname
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send_error = 3
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TDPRINTCOM(2) TDPRINTPAR(70)
ST XXXX.. customer 0001000000 with
name.....
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EXPORTING
format = 'PDF'
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bin_filesize = lv_len_in
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TABLES
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err_conv_not_possible = 3
err_bad_otf = 4
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i_objpack-head_start = 1.
i_objpack-head_num = 1.
i_objpack-body_start = 1.
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commit_work = 'X'
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I suspect there is a problem in getting the OTF data..
Please help me in resolving this issue....
Thanks in advance.
RK

Check the sample , and see where you made the mistake.
REPORT ZPDF_MAIl.
DATA:
w_fm_name      TYPE rs38l_fnam,
w_bin_filesize TYPE i,
w_filesize     TYPE i,
w_lines_txt    TYPE i,
w_lines_bin    TYPE i.
DATA:
wa_ctrlop   TYPE ssfctrlop,
wa_outopt   TYPE ssfcompop,
wa_objhead TYPE soli_tab,
wa_buffer   TYPE string,
wa_doc_chng TYPE sodocchgi1.
DATA:
BEGIN OF t_mail_ids OCCURS 0,
    mailid TYPE ad_smtpadr,
END OF t_mail_ids,
t_otfdata TYPE ssfcrescl,
t_otf TYPE itcoo OCCURS 0 WITH HEADER LINE,
t_pdf_tab TYPE tline OCCURS 0 WITH HEADER LINE,
t_objpack LIKE sopcklsti1 OCCURS 0 WITH HEADER LINE,
t_objtxt LIKE solisti1 OCCURS 0 WITH HEADER LINE,
t_objbin LIKE solisti1 OCCURS 0 WITH HEADER LINE,
t_record LIKE solisti1 OCCURS 0 WITH HEADER LINE,
t_reclist LIKE somlreci1 OCCURS 0 WITH HEADER LINE.
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EXPORTING
    formname           = 'Z195_TEST'
IMPORTING
    fm_name            = w_fm_name
EXCEPTIONS
    no_form            = 1
    no_function_module = 2
    OTHERS             = 3.
IF sy-subrc EQ 0.
ENDIF.                               " IF sy-subrc EQ 0.
wa_ctrlop-getotf = 'X'.
wa_ctrlop-no_dialog = 'X'.
wa_outopt-tdnoprev = 'X'.
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EXPORTING
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IMPORTING
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EXCEPTIONS
    formatting_error   = 1
    internal_error     = 2
    send_error         = 3
    user_canceled      = 4
    OTHERS             = 5.
IF sy-subrc EQ 0.
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CALL FUNCTION 'CONVERT_OTF'
EXPORTING
    format                = 'PDF'
    max_linewidth         = 132
IMPORTING
    bin_filesize          = w_bin_filesize
TABLES
    otf                   = t_otf
    lines                 = t_pdf_tab
EXCEPTIONS
    err_max_linewidth     = 1
    err_format            = 2
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CONCATENATE wa_buffer t_pdf_tab INTO wa_buffer.
ENDLOOP.
TRANSLATE wa_buffer USING '~'.
DO.
t_record = wa_buffer.
APPEND t_record.
SHIFT wa_buffer LEFT BY 255 PLACES.
IF wa_buffer IS INITIAL.
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ENDIF.
ENDDO.
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t_objtxt = ' Check the Attached PDF file for COR'.
APPEND t_objtxt.
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READ TABLE t_objtxt INDEX w_lines_txt.
READ TABLE t_objtxt INDEX w_lines_txt.
wa_doc_chng-obj_name = 'COR Display'.
wa_doc_chng-expiry_dat = sy-datum + 10.
CONCATENATE 'COR' "w_cornr
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wa_doc_chng-sensitivty = 'F'.
wa_doc_chng-doc_size = w_lines_txt * 255.
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t_objpack-head_start = 1.
t_objpack-head_num = 0.
t_objpack-body_start = 1.
t_objpack-body_num = w_lines_txt.
t_objpack-doc_type = 'RAW'.
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t_objpack-transf_bin = 'X'.
t_objpack-head_start = 1.
t_objpack-head_start = 1.
t_objpack-head_num = 0.
t_objpack-body_start = 1.
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READ TABLE t_objbin INDEX w_lines_bin.
t_objpack-doc_size = w_lines_bin * 255 .
t_objpack-body_num = w_lines_bin.
t_objpack-doc_type = 'PDF'.
t_objpack-obj_name = 'COR'.
t_objpack-obj_descr = 'COR Test'.
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t_reclist-receiver = 'INTENATEMAIL'.
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    too_many_receivers         = 1
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    document_type_not_exist    = 3
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    x_error                    = 6
    enqueue_error              = 7
    OTHERS                     = 8.
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http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html
http://kb2.adobe.com/cps/500/cpsid_50032.html
http://kb2.adobe.com/cps/500/cpsid_50031.html
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Hi,
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