Problems reformatting MacBook Pro recovery disk missing

Hacing problems reformatting MacBook pro. Tried startup with option key but recovery disk option missing. Then tried the Mac os x disc that came with the MacBook Pro however when I get to the selection of where I want to install no HD option appears. Start up disk also appears to be missing. Can only start Mac in safe mode.

Remind them at this time you don't desire a service account, just desire a disc. The only reason you would want an account is if you wanted them to help you with actual troubleshooting.

Similar Messages

Macbook pro installation disks missing

I find that my installation disks are missing from my Early 2011 Macbook Pro 13 inch corei5 model box. I was able to reference it only after i saw the unboxing video on youtube, What are my options now

If it came with Lion pre-installed then there are no installation discs included. See:
OS X Lion- About Lion Recovery

Macbook pro recovery disks

i purchased a mid 2009 macbook pro model a1278 from an individual without the original factory recovery disks. i see the gray disks on ebay but do not know how to choose the correct ones. question is, how do i determine the right disks? how do the identifying numbers on the disks reveal which macbook they will work with?

Call AppleCare Support and purchase replacement discs from Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Apple - Support - Contact Apple Support.
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.

Problem description: (MacBook Pro 15" late 2008, OSX Yosemite 10.10.2 installed, no pending updates) computer is running very slow - takes 2-3 minutes to open apps such as Pages, even when no other apps are open. Randomly freezes and becomes unrespo

Problem description:
(MacBook Pro 15” late 2008, OSX Yosemite 10.10.2 installed, no pending updates) computer is running very slow - takes 2-3 minutes to open apps such as Pages, even when no other apps are open. Randomly freezes and becomes unresponsive, requiring forced power down. Randomly logs off. Removed Kodak AIO software via Clean My Mac2, but BonjourAgent still there and requesting access. Cleaned weekly with Clean My Mac2 and running Sophos AntiVirus. 2GB memory installed. Currently 169.99 GB available of 249.2 GB capacity.
Help?
EtreCheck version: 2.1.8 (121)
Report generated March 21, 2015 at 11:35:35 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (15-inch, Late 2008) (Technical Specifications)
    MacBook Pro - model: MacBookPro5,1
    1 2.4 GHz Intel Core 2 Duo CPU: 2-core
    2 GB RAM Upgradeable
        BANK 0/DIMM0
            1 GB DDR3 1067 MHz ok
        BANK 0/DIMM1
            1 GB DDR3 1067 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 59
Video Information: ℹ️
    NVIDIA GeForce 9400M - VRAM: 256 MB
        Color LCD 1440 x 900
    NVIDIA GeForce 9600M GT - VRAM: 256 MB
System Software: ℹ️
    OS X 10.10.2 (14C1514) - Time since boot: 0:13:37
Disk Information: ℹ️
    Hitachi HTS543225L9SA02 disk0 : (250.06 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 249.20 GB (168.91 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    HL-DT-ST DVDRW GS21N
USB Information: ℹ️
    Apple Inc. Built-in iSight
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple, Inc. Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Library/Extensions
    [not loaded]    com.leapfrog.driver.LfConnectDriver (1.11.1 - SDK 10.10) [Click for support]
    [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
    [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
        /System/Library/Extensions
    [not loaded]    com.leapfrog.codeless.kext (2) [Click for support]
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [running]    com.kodak.BonjourAgent.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    [running]    com.sophos.uiserver.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.adobe.SwitchBoard.plist [Click for support]
    [loaded]    com.leapfrog.connect.authdaemon.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    [running]    com.sophos.common.servicemanager.plist [Click for support]
User Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
User Login Items: ℹ️
    Dropbox    Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
    AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
    AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
    AmazonMP3DownloaderPlugin1017265: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]
    JavaAppletPlugin: Version: Java 8 Update 31 Check version
    AmazonMP3DownloaderPlugin: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    iPhotoPhotocast: Version: 7.0 - SDK 10.8
User internet Plug-ins: ℹ️
    CitrixOnlineWebDeploymentPlugin: Version: 1.0.94 [Click for support]
    Google Earth Web Plug-in: Version: 6.0 [Click for support]
Safari Extensions: ℹ️
    AdBlock
    Disconnect
    Add To Amazon Wish List
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Java [Click for support]
    Tuxera NTFS [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Mobile backups: OFF
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 249.20 GB Disk used: 80.29 GB
    Destinations:
        Backup [Local]
        Total size: 63.67 GB
        Total number of backups: 1
        Oldest backup: 2015-02-23 16:16:08 +0000
        Last backup: 2015-02-23 16:16:08 +0000
        Size of backup disk: Too small
            Backup size 63.67 GB < (Disk used 80.29 GB X 3)
Top Processes by CPU: ℹ️
         5%    WindowServer
         1%    loginwindow
         0%    AppleSpell
         0%    SophosUIServer
         0%    SophosAntiVirus
Top Processes by Memory: ℹ️
    118 MB    InterCheck
    101 MB    SophosScanD
    60 MB    Dropbox
    54 MB    mds_stores
    41 MB    SophosAntiVirus
Virtual Memory Information: ℹ️
    49 MB    Free RAM
    682 MB    Active RAM
    652 MB    Inactive RAM
    315 MB    Wired RAM
    1.49 GB    Page-ins
    2 MB    Page-outs
Diagnostics Information: ℹ️
    Mar 21, 2015, 11:18:52 AM    Self test - passed
    Mar 21, 2015, 10:53:03 AM    /Library/Logs/DiagnosticReports/SophosUIServer_2015-03-21-105303_[redacted].cra sh
    Mar 19, 2015, 07:59:03 PM    /Library/Logs/DiagnosticReports/CalNCService_2015-03-19-195903_[redacted].crash

Linc Davis wrote:
Slow performance after installing Yosemite on an older Mac is often caused by inadequate memory. Although you can install the upgrade on a Mac with 2 GB of memory, experience has shown that at least 4 GB is needed for full performance.
Select About This Mac from the Apple menu. If you have less than 4 GB of memory, and your model has upgradable memory, install as much as it can take, or at least that much. Any reputable RAM vendor will have a web form in which you can select the Mac model and be directed to compatible parts.
Memory in the MacBook Air is not upgradable. If that's what you have, you should restore the previous system from a backup, or replace the machine. Ask if you need guidance.
The Etrecheck report clearly shows that SylvieRose has a Macbook Pro, not a Macbook Air and that there are only 2 GB RAM installed. The Etrecheck report can be very informative if one takes the time to examine it.
Ciao.

Macbook Pro Slow/Disk space help please

I have mad skills in other areas, but not computer management.    Help appreciated!
My older Macbook Pro is slowing down.   Websites are slow to load, switching from one app to another takes way too long. I looked up reasons and low disk space seems likely. I ran EtreSoft and got the into below.
My confusion: I can't figure out what is taking up 150 gig of space. I have tons of pics and videos, but still only 38 gig worth.
Any advice?   Thanks for your help!
Problem description:
Macbook Pro running slowly/hanging. Says I have 10 gig free but I don’t see what’s taking up the space
EtreCheck version: 2.1.5 (108)
Report generated December 25, 2014 11:54:00 PM PST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
spdisplays_display_connector
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Uptime: 11 days 16:21:35
Disk Information: ℹ️
ST9160314ASG disk0 : (149.05 GB)
- (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 159.70 GB (10.08 GB free) (Low!)
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Apple Inc. iPhone
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Logitech USB Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Problem System Launch Daemons: ℹ️
[not loaded] org.samba.winbindd.plist [Support]
Launch Agents: ℹ️
[running] com.barnesandnoble.nookconnect.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
Monitor UNKNOWNHidden (missing value)
Grab Application (/Applications/Utilities/Grab.app)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 [Support]
Loki: Version: 3.0 [Support]
Unity Web Player: Version: UnityPlayer version 3.4.2f3 - SDK 10.5 [Support]
Silverlight: Version: 3.0.40818.0 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.6.6
CitrixICAClientPlugIn: Version: 11.1.0 [Support]
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 9.5.5 [Support]
GarminGpsControl: Version: 2.8.2.0 Release [Support]
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
User internet Plug-ins: ℹ️
Move-Media-Player: Version: npmnqmp 071505000006 [Support]
Safari Extensions: ℹ️
AdBlock-1 [Installed]
Audio Plug-ins: ℹ️
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Citrix online plug-in [Support]
Flash Player [Support]
FUSE for OS X (OSXFUSE) [Support]
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
      5% WebProcess
      3% WindowServer
      0% ps
      0% SystemUIServer
      0% configd
Top Processes by Memory: ℹ️
1.31 GB WebProcess
936 MB Safari
206 MB iPhoto
73 MB WindowServer
64 MB Finder
Virtual Memory Information: ℹ️
75 MB Free RAM
2.41 GB Active RAM
1.15 GB Inactive RAM
391 MB Wired RAM
1.05 GB Page-ins
421 MB Page-outs

You did a good job outlining the potential problems, but I still have some questions:
1. What's the size of your MB's monitor?
2. Have you backed up your data? If not, do so.
3. Aside from the problems you noted, have you observed any other issues?
4. Did you check the internal cables and connectors?
Post with your results!

Installed apps from Macbook Pro Tiger disk to a Powerbook G4

I bought a used powerbook G4 that came with Tiger installed, but no tiger disk included in the sale (so i'll have to buy my own copy of it if i want to reinstall anything). Everything on the machine worked perfect... until one day.... okay here's the dumb thing i did: My friend has a new Macbook Pro (with Intel) and i hoped i could install programs from his Tiger disk that i didn't have on my computer (like Garage Band). So i put in his Tiger disk that came with his Macbook Pro (even though someone had advised me that it wouldn't work on a G4!) and in it i found a package of optional applications. I couldn't find and select Garage Band separately on the disk so i decided to just install all optional apps from that package. I figured my computer wouldn't let me even start all this if the Tiger disk was incompatible with my G4. Well, it did proceed along and I watched as it installed a bunch of standard programs i already had on my computer. But oh well i figured it wouldn't hurt anything to reinstall apps like that. Then, I just couldn't find a way to list and select individual programs to install, so i just gave up on the whole idea of getting my friend's Garage Band.
The next day some of my apps were acting funny. Had problems with Mail, Safari and Itunes. Fortunately, doing an update online fixed mail and safari. But itunes continues to not act right and it's always crashing and i have to force quit. Also my netzero software has become corrupted 2 times since the messing with the Macbook Pro tiger disk, and i've had to reinstall the ISP software. If i buy my own Tiger disk for G4 then i can reinstall itunes completely and hopefully that would solve it's problems. But i'm worried that when i messed with the Intel tiger disk i may have put some code on my hard disk that's harmful and useless to a G4 and could cause further problems down the road.
So my question is: Has anyone heard of this happening before and what would be the best thing for me to do? And i hope that if i must reinstall the whole OSX tiger, that i can use the "archive and install" mode so i won't lose any 3rd party software on my powerbook.
Thankyou for reading.
powerbook G4 Mac OS X (10.4.7) 10.4.6 installed then updated to 10.4.7

I would not advise an Archive and Install because it will preserve components of the old system such as your users folder (unless you opt not to do that) which may contain items that are now not compatible. Archive and Install also keeps applications that now are incompatible.
I would recommend the following:
1. Boot from your Tiger DVD. After the installer loads select your language and click on the Continue button, then select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
3. Set the number of partitions from the dropdown menu (use 1 partition unless you wish to make more.) Set the format type to Mac OS Extended (Journaled, if supported.) Click on the Partition button and wait until the volume(s) mount on the Desktop.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled, if supported.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process will take 30 minutes to an hour or more depending upon the drive size.
After formatting has completed quit DU and return to the installer. Now proceed with OS X installation.

By mistake i erase my macbook pro hard disk how to reinstall the yosemite on my macbook because it donsnt read the bootable drive?

by mistake i erase my macbook pro hard disk how to reinstall the yosemite on my macbook because it donsnt read the bootable drive?

usamafrombeverly hills wrote:
when i start the macbook & press cmd+R it goes to the internet recovery
Well then when you erased your hard drive, your erased the Recovery partition, also.
Use Internet Recovery to either restore from your Time Machine backup or reinstall the OS if you don't have a TM Backup.
It will install the OS that shipped on that Mac. You can then upgrade via the App Store.

I have a problem with macbook pro OS 10.5.8 and cannot play youtube anymore, before Yes

i have a problem with macbook pro mac os 10.5.8 and cannot play youtube but before ther is no problem abou this. now there is warning sign to install adobe flash player, but when i install adobe it said cannot be compatible, and I went to the apple store, they sid need to upgrade the system to mac IOS 10.6 and i dont want to spend much... somebody to help me this

Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mavericks if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading from Snow Leopard to Lion or Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8, Lion, or Mountain Lion installed. Purchase and download Mavericks (Free) from the App Store. Sign in using your Apple ID. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mavericks- System Requirements
       Macs that can be upgraded to OS X Mavericks
         1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
             Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
         7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
         See App Compatibility Table — RoaringApps.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
This, Adobe Flash Player 12.0.0.70, is the current version of Flash. It should work with Snow Leopard or later.

Having problems connecting MacBook Pro 2010 TO vizio 60 " tv

having problems connecting MacBook Pro 2010 TO vizio 60 " tv using mini displayport to VGA adapter
non support warning appears pn tv monitor

However, I still don't get a view of anything on the desktop except for the standard Apple swirl.
Can you drag windows to the other display?
In the "Arrangement" tab of "Displays" system preference, you can drag the display pictures to match the actual arrangement, drag the menu bar to the other display, or enable mirroring.

What is the problem on MacBook Pro retina 15"?

I just bought a new MacBook Pro retina 15". After unboxing, I turned it on and there was no any problem. But the second time I turned it on and charge battery, I got 2 problems, 1. The machine made noise loudly and 2. The charging is not working. What is the problem on MacBook Pro retina 15"? However, after about 1 hour, it works normally. Should I still use it or sell it before it has more issues?

The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

Complete novice! how do i install ms office on macbook pro - have disks and USB superdrive

Hi, I'm a complete novice. How do i install MS Office on MacBook Pro - have disks and USB Superdrive?

Attach the drive via USB. Insert the disk into the drive. It'll show up on the desktop. Double click the disk icon and then run the installer.
Matt

I need to repair a Macbook Pro with disk utility using target mode to another my iMac. Can I use ethernet cable or must it be firewire?

I need to repair a Macbook Pro with Disk Utility using target mode connected to my iMac. Can I use ethernet cable to connect them or must it be firewire?

Firewire

Can I use macbook pro install Disk with macbook?

Hi everyone,
I have a macbook and macbook pro, I had to reinstall system after harddrive went on the macbook. I can't find my macbook restore disks/installation disks. Would I be able to use the macbook pro install disks with macbook?
Much appreciate your help.
Mo

It might work but it's risky. The MBP installation disks may well not contain the right drivers for the MacBook. It would be better, if at all possible, if you contacted Apple tech support and asked for a new set of disks for your MacBook. They'll send you a set for a reasonable fee. If you can't wait, perhaps there's an Apple Store or other Apple dealer near you that would have a set you could borrow in-store to do the reinstallation.

Hello, I have a problem, my macbook pro runs slowly when unplugged but if I plugged it, it runs perfectly.

Hello, I have a problem, my macbook pro runs slowly when unplugged but if I plugged it, it runs perfectly.

The battery needs to be replaced, or there is some other hardware problem.

Cant reinstall cs5 to my new macbook pro. the disk is keep ejecting out.

Can't reinstall cs5 to my new macbook pro. the disk is keep ejecting out.

Hi Hj yo,
Please use the below link to download CS5 software.
http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
Thanks

Problems reformatting MacBook Pro recovery disk missing

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