Problems Restoring Contacts/Photos

I got a replacement iphone 4s from my insurance (speaker issues) so I have both phones to work with.  I synced (backed up) my iphone 4s, set up the new one, except contacts, pictures, text messages, and the general layout just will not restore.  It's super frustrating! I restored to factory settings several times, synced with itunes, and same results. I put the sim card in already.  I did this before and had no issues, I don't know why this isn't working now... HELP

I would say back up with iCloud instead on that phone thats being replaced. iCloud needs wifi and some time to do but might be easier for this instance.

Similar Messages

  • Restore contact groups from time machine

    We have had enormous problems restoring contacts from a TIme Machine backup. Does anyone know how to do this so that it works?
    1. All contact data disappeared. We still don't know why
    2. Opening the contacts program and then opening Time Machine allowed me to restore all contacts but not the contact groups
    3. Resptoring Username/Library/ Appication Support/ Address Book failed repeatedly because OSX kept recreating the Address Book folder with Configuration.plist in it before the restore took place. This obstructed the restore process
    4. After checking the user groups we turned off iCloud. OSX still kept on recreating Configuration.plist making it impossible to complete the estore from TIme Machine
    5. The process that worked (below) is very messy and demands a very quick hand. Please can someone tell me that there is a better and more foolproof method than this:
    5.1 Disconnect Contacts from iCloud  and Shut the Contacts Application
    5.2 Delete Username/Library/Application Support/Address Book
    5.3 Restore the Address Book folder from Time machine to a different location
    5.4 Rename the restored Address Book folder to "Address Book 2"
    5.5 Move Address Book 2 into the Application support folder
    5.6 Select Address Book - you've just deleted it but OSX will have put it back. Press Get Info
    5.7 Select Address Book 2 (the one you have restored from Time Machine) and press Get Info
    5.8 Quickly before OSX has time to think using the two Get Info windows rename Address Book to Address Book Old and IMMEDIATEY rename Address Book 2 to Address Book
    5.9 If you are lucky / fast enough the restored Address Book will now be there when you open Contacts
    6. I have not yet checked to see what happens when we reconnect to iCloud. According to another user group post we may have to
    6.1 Export the (now correctly restored) Address book
    6.2 reconnect to iCloud
    6.3 Delete all the contacts
    6.4 Reimport the exported address book
    Please someone tell me there is a better way than this. When it works Time Machine is marvellous. But this isn't how it is meant to be
    Many thanks
    Julian

    With Mail in the foreground and the browser window showing, enter Time Machine. Scroll back to a snapshot that contains the messages you want to restore. Select them, then click the Restore button in the lower right corner of the screen.

  • I got my ipod restored, how do I get my stuff back? I dont know if i backed it up? how to get my contacts/photos back?

    My ipod touch 4 has been freezing/shutting down alot so i press the top and middle button to restart it. Its been a while since i plugged my ipod to itunes so i just did and there was a problem syncing/connecting to itunes? I had to restore it, and when i did everything is gone! All my contacts,& photos. I got my music back by syncing it. but i dont think i backed up my contacts/photos??? how can i get these stuff back? and i use pinger/textfree for texting so is there a way i can get contacts back with that?

    - If you backed up  then restore from backup. On your computer go to iTunes>Preferences>Devices and see if you have a backup dated before you had the problem. On the restored iPod go to Settings>iCloud>Storage and Backup and see if you have aback dated before the problem.
    - You may be able to get back some of your photos if you do not have a backup:
    Using Photo Stream
    For more information about using Photo Stream to import your photos to your computer, see Photo Stream FAQ.
    After your photos have been imported from your Camera Roll or Saved Photos, you can use iTunes to sync them back to your device.
    - For contacts if you do not have a backup is to sync them to the program (Google contacts) that you used before. If you do not have one then you can't get them back.

  • I recently had to swap out my iphone 4s and I am having problems restoring photos and videos from icloud.  I get a message on my phone that says " the URL you are requesting is not found on this server".  Pics and videos have been deleted too.

    I recently had to swap out my iphone 4s and I am having problems restoring photos and videos from icloud.  When I restored my phone from icloud, half of my pics and videos have been deleted, the pics that were restored on my phone are very blurry, and the videos won't play.  I get a message on my phone that says " the URL you are requesting is not found on this server".  I have erased and reset my phone twice, but every time I do it, more pics and videos are deleted.  I have backed up to icloud and iphoto, however, some of the pics are no longer on iphoto either.  Is there someway to get the videos to play on my phone again?  Make the photos not as blurry as they are now and to restore the pics and videos that have been lost?  I really would love to have them back, this phone is supposed to be the best and right now it doesn't seem to be.  Please help if you can.

    I too have noticed that once i restored from iCloud. Pictures blurry and videos wont play!
    Need help too!!

  • Nokia Lumia 928 apparently died after an attempted Windows 8.1 update.  Replacement phone arrived the next day.  How can I restore my contacts, photos, etc.?  Backup assistant is no help and I don't know how to access the Cloud.

    Nokia Lumia 928 apparently died after an attempted Windows 8.1 update.  Replacement phone arrived the next day.  How can I restore my contacts, photos, etc.?  Backup assistant is no help and I don't know how to access the Cloud.

    Did you have the phone set to backup things to the One Drive on Microsoft servers?

  • N8 contacts photos problem - big image size

    So I attached photos to my contacts using ovi suite. I used various size photos, some from camera, some from FB, some from somewhere else. But I have few problems:
    First - photos appear correct in phone book, but then I make or receive call image is zoomed in and I usually see callers chest, shoulder or whatever else, but not face, this also reduce image quality for some reason. And all images I attached is at least 640x480.
    Second - apparently ovi suite doesn't resize images and just save images in original size. This means, if i take photo of my friend and then attach it to his contact, it will take up 1MB or more depending on camera.
    And we come to third - there is no indication of resolution used in contacts photos, so I can't even resize all images manually (despite the fact, that this would be absurd anyway).
    Conclusion: it take a bit of time for images to load in contact book, because of bigger resolution, than required; no idea what that resolution is; photos are big enough but still got zoomed in during calls.
    Please if someone knows the solution, tell me. I've been googling around for about two weeks, with no luck..
    Solved!
    Go to Solution.

    I tried what Symbian_fan suggested and it works fine. However, images in contacts still doesn't load instantly (probably firmware problem), but size reduced from 1MB to 250KB for for 24 images I experimented on. If anyone wants to modify photos in computer (what I suggest if you have many contacts), N8 uses 290x290 resolution for images of contacts.
    On the other hand, I still haven't tested adding 290x290 photos via Ovi Suite. There is posibility that it still can mess up images. I'll probably try latter and report back.

  • HT4623 i was updating my iphone 4 and lost all of my contacts, photo's, apps, etc.  How do I restore this info?

    i was updating my iphone 4 and lost all of my contacts, photo's, apps, etc.  How do I restore this info?

    From backups you made to iCloud and/or iTunes, and items you synced from iTunes originally. 

  • HT4759 Hi iv added iCloud to my iPhone 5 and doing so I've managed to wipe all contacts photos and now can't use IMessage, I went to backup and chose the wrong backup date, please can someone help me restore my phone back to how it was before I added iClo

    Hi iv added iCloud to my iphone5 and by doing so I've now lost all contacts, photos and also my iMessage please can someone help me to restore my phone back to how it was before doing this? I went to backup and chose wrong backup date and I'm now stuck. This is driving me mad PLEASE someone help??

    As far as I know you can't delete the primary email address for an iCloud account.  It's assigned when the account is created.  But your neighbor wouldn't have been able to get into your iCloud account without your Apple ID and password.  Are you sure the account wasn't still on your phone when you gave it to him?
    You could migrate a copy of your data to a new iCloud account but I would still be concerned that someone else was using my old account, which presumably still has your data in it.
    I'm fairly certain that you're going to have to have iCloud support help you sort this one out as they may have the ability to make changes to an existing account that users can't.  Make an appointment with the genius bar at a nearby Apple store and have them take a look at it.  If necessary, they should be able to contact iCloud support for you.

  • I have a feeling this has been up here a lot.  I updated ios 6 to my phone with no problems but I also back my phone up.  I decided to help the wife out and update hers and something went wrong data lost.  All contacts, photos, etc without backup, help.

    I have a feeling this has been up here a lot.  I updated ios 6 to my phone (4S) with no problems but I also back my phone up.  I decided to help the wife out and update hers and something went wrong data lost.  All contacts, photos, etc without backup, help.

    if you have no back up in icloud or itunes the best you can do is sync with your computer and get back  what you can from there

  • HT1766 Hi there, could someone please help me, i didnt have my icloud on before my iphone 4s broke. I have always used iTunes and everything was backed up on there and now im finding it hard to restore my phone with contacts, photos etc.

    Hi there, could someone please help me, i didnt have my icloud on before my iphone 4s broke. I have always used iTunes and everything was backed up on there and now im finding it hard to restore my phone with contacts, photos etc.

        Dear Tylerkeefe,
    Good morning. Getting notifications that you are close to exceeding your allowance can certainly be alarming. It would be my pleasure to help put your mind at ease.
    I understand you are not streaming movies, music, etc. Which these features will use a lot of data. Are you using the Mobile Hotspot on your phone. This may also cause you to exceed your data allowance quickly if you do not power if off after you are done using the feature. To turn off mobile hostpot tap settings>general>personal hotspot>off. Do you have any third party applications that you have installed that may be running a lot of data?
    To ensure applications are not consistently running in the background do the following press the menu button at the bottom of your phone twice. All the open apps will then appear. Select and hold the bottom of the screen. A minus sign will then appear in the top left of each app. Select each minus sign to close out the application.
    I hope the information given will help clarify what is using a lot of data on your phone. Should you have further questions or concerns, please feel free to reach out to us.
    Thank You,
    MichelleS_VZW
    VZW Support
    Follow us on Twitter @VZWSUPPORT

  • N8 contact photo problem

    Hi! I bought this smartphone a few weeks ago and I've been having some issues with contact photos.
    I synced them with Socially app, and I've been having the following problems:
    - When I have an incoming call from any number that is not registered in my contacts, the photo a of a friend I do have in my contacts shows up in the screen.
    - For the contact of that specific friend, his picture is shown correctly in the contact widget, but there is no photo for him in the agenda. Instead, there is a black space.
    - Whenever someone changes his Facebook profile picture, after syncing, the photo in the contact list changes, but it doesn't in the widget.
    Besides, I've been having a problem with Battery Monitor. After the first time I turned the phone off and on again, it stopped working. It says "Analyzing", "Active usage time (-1%)".
    Thanks in advance for your help!

    Have you tried removing both widgits, restarting, then adding the widgets back.
    N95 (RM159) V31.0.017, N8 (RM596) Belle 111.040.1511

  • HELP PLEASE !!! Lost all data (contacts,photos,etc etc) after restoring iphone 4

    My girlfriend trusted me to update her iphone to ios 6 (silly girl) and alhough thats been installed I have managed to erase all her contacts, photos etc etc.
    The process started off smoothly. After connecting to itunes it found automatically that it needed an update to ios 6 and this started. After a couple of hours the process bar seemed stuck. This is where I think I made the fatal mistake. I disconnected the phone. Im assuming it was during this long process that a back up was taking place. She had more than 2000 photos on it.
    So after disconnecting and reconnecting the only option I recieved was to restore phone which I chose. After completion it was the same as setting up the phone for first use. Please note that no back ups were made before this (dumb ***, I know). The only back up I am guessing was the 2 hours before I disconnected the phone.
    Is there a way of getting these photos back or are they gone forever. Even if it involves paying a professional to do it I am willing to do so because of the sentimental value of the photos.
    Any help greatly appreciated.

    She should have been importing all pics taken with the iphone regularly as with any digital camera, most especially before any update/restore/etc.
    If she has failed to do this, then they are gone.

  • HT201210 my Iphone was working fine and then I plugged it into Itunes for the update and now it says I have to restore to orignal factory settings.  I will lose my contacts, photos and anything else I have loaded over the past two years.  REALLY?? WHY

    This is so frustrating!  I plugged my Iphone 4S into my computer to update it via Itunes and now it says I have to restore to factory settings and will lose all of my contacts, photos, and applications I have downloaded.  All I was really wanted to do was delete photos that uploaded from my home computer and took up all the space on my phone!  GRRRR I hate this

    If you are using the iphone as designed then you should lose very little or nothing.
    You should be syncing contacts with your computer regularly, so all of your contacts should be on your computer and you can sync them back.
    You should be importing all pics taken with the iphone to your computer regularly as you would with any digital camera, most especially before any attempt to update.
    You should be transferring all purchases made on your iphone to your computer: File>Devices>Transfer Purchases
    You can redownload some itunes purchases in some countries:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Desperately in need of help restoring my photos from iPhone 3G!

    Hello All,
    This is the first time I've ever posted a question on the Internet and I am desperate.  I would go to an Apple Genius bar tomorrow if there was one near me...I really need to know if there is any way to restore the photos, list of contacts, etc. that I had stored on my iPhone 3G before I updated to iOS6.  I had hundreds of photos of my kids on my phone, then synced to my PC before updating.  I hadn't backed up anything, and am obviously not computer savvy at all and thought that the warning I saw meant that I needed to sync, not backup.  Are the photos gone forever? 
    I've been looking at the message boards but can't find the exact answer.  If someone could please help me I would be most appreciative. 
    Thank you so much. 
    PS - I also don't know what happened to the Apps I had...Shazam is gone and I'd really like it back.  YouTube app also gone.  All my music is gone too.  I want to cry.

    I found the following advice on one of the communities but it sounds a bit complicated and I'm wondering if this would work for me (not sure since I didn't backup).  Any thoughts?
    andrespibr
    Currently Being Moderated  Re: Photos gone after ios 5 update
    13-Oct-2011 5:57 AM (in response to jtamIsMe)
    Hey guys, i found a solution for our problem, at least it worked for me.
    1- Download Iphone Explorer (does not need to be a jailbroken device) http://www.macroplant.com/iphoneexplorer/
    2.) connect your iphone using the usb cable
    3.) launch iphone explorer
    4.) backup and then delete the following files:
    /Media/PhotoData/MISC/Info.plist
    /Media/PhotoData/Photos.sqlite (or /PhotoData/Photos.sqlite)
    /Media/PhotoData/PhotosAux.sqlite (or /PhotoData/PhotosAux.sqlite)
    5.) reboot your iphone
    After you reboot your device, windows will prompt if you wan to open your iphone on windows explorer as usual. After you open it, your photos are going to be there, just like it was before update.
    Resource: http://blog.mbentley.net/2010/06/iphone-ios-4-upgrade-restore-lost-pictures-in-c amera-roll/

  • Contact photo's show us too large?

    Not a big deal but just wondering if anyone else is experiencing or have even noticed when some of your contacts call you their contact photo is too big for the screen? Like it was resized or something? I upgraded from 3G to IP4 so I'm sure that's the problem but is it a photo compatibility issue or something else?

    Hello. I'm having the *exact same issue* since restoring up my iPhone 4 as a new phone.
    When a call comes in or when calling someone on my contact list, the photo associated with the contact person is *skewed larger*. Too big for the screen.
    Other than resizing every photo in your contact list, have you found a fix for this issue yet?
    Thanks.
    Dan

Maybe you are looking for

  • PDF printing -- process hanging ---

    I tried pdf printing enabling of a report region in APEX using the Tomcat/cocoon route, ended up with successful installation, but when I click the PRINT link, process just hangs. Now, I downloaded BI publisher evaluation copy, installation went prop

  • MacBookPro / 15" / Intel i7 wakes immediately after sleep

    My new MBP (MacOS X 10.6.4) has been waking up immediately after I put the lid down, or select sleep from the Apple Menu. I have Boot Camp installed and Parallels 5, but I'm starting to suspect neither of those is the culprit. I wind up shutting the

  • All photos lost from Event browser and unable import photos

    I did something, perhaps while solving a non-responding problem, which caused all photos to disappear from Event Browser, but not from Timeline. When I try to import photos I get "formatting files for import" but nothing is imported. Thanks for any s

  • Where is the info tab?

    just updated to Maverick and the info-tab seems to be gone in iTunes 11.1.2 to sync to my iPhone and iPad!!?!?! I guess we in europe think a bit different in using cloud systems and are not that easy willing to share our personal informations with th

  • Incorrect Photo Book

    I recently created and purchased a photo book through iPhoto as a christmas present for a close family member. While working on the book, I had to crop some of the pictures, including some with the recipiant in them, numerous times so that they would