Problems setting up hotmail email account on Blackberry Pearl

I have had difficulty setting up my hotmail account on my pearl. whenever i enter my username and password (which i have checked millions of times to ensure that it is correct) and hit log in i get the message "please check your information and try again". no matter how many times i try it i get the same message! has anyone had the same problem or know of a solution?

Hotmail has a policy of allowing old (which is active for long time or the ID that is never been deactivated) mail IDs to integrate with BlackBerry. Likewise, I can integrate my primary mail ID which is active for the last 17 years! My another ID which is also activated at the same time but blocked several time due to less use can't be integrate.
tanzim
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Can´t set up private email account on BlackBerry Curve 8520

Hi,
I have BBerry Curve 8520 and when tried to set up the email accounts (I don't have enterprise account), the only option I have is the Enterprise.
I have followed the steps on
http://docs.blackberry.com/en/smartphone_users/deliverables/14928/Set_up_an_email_address_611669_11....
but on element 2) the only option that I have is
I want to use a work email account with a BlackBerry Enterprise Server
BlackBerry 8520
v5.0.0.1036 (Bundle 1682) Platform 5.2.0.104
Any suggestion or have any one seen this before?
Thanks in advanced.
Solved!
Go to Solution.

Hello!
To use the proprietary BB services (including Push email capability, BBM, etc.), you must have an adequate data plan from your carrier. The carriers host BIS (BlackBerry Internet Service) for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a Push-email enabled BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), your BB-proprietary services will function (e.g., you will have Personal/Internet Email added to the email setup wizard, your BBM will function, etc).
http://www.blackberryfaq.com/index.php/What_do_I_need_a_Data_Plan_for%3F
With hundreds of carriers in the world, each with dozens of different data plans, it's impossible to tell you specifically what any service plan might actually provide. Only the carriers can answer that question. The best thing to do is to decide what services you desire, and then talk to your carrier about obtaining (from them) a data plan that enables what you desire.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Problem setting up pop3 email account on my blackberry

Hi
I was wondering if anyone can give me any advice on a problem I am having. On my blackberry 8520 curve, I cannot seem to link my pop 3 account on my blackberry. It keeps saying invalid username or password. I have checked the username and password and both are correct. Today I phoned vodacom customer care and they were very helpful, and went through all the possible ways to try set it up, but she still got the same error - invalid username or password. I am using my own domain, but the guys who host my website say everything is fine. Here is the weird thing, it was working, but i deleted the account (mistakingly) and now cant get it to work again. Does anyone have any other possible solutions, because ive run out of ideas. Ive tried setting it up on a friends blackberry and get the same problem. The only thing I can think of is when I set up my email on my pc linking it to outlook express, it said it could not detect the settings searching by encrypted and had to use unencrypted search to find them, but even when I put the settings manually into my blackberry, it still wont work. All settings seem correct.
Any help will be much appreciated.
Thanks Mike

I'm not certain that this is the problem, but you may want to check with your Email provider to see if they require SPA (Secure Password Authentication) in order to access your e-mail. If anything, it'll be one problem to eliminate from the list of possibilities.
Disclaimer: I'm just a regular user like the rest of you. I have spent a lot of time learning the limitations of the Blackberries to know how to fix most problems. If I have suggested a fix, please give a kudo and mark as a solution!

Problem setting up ATT email account with Apple Mail

I have a main ([email protected]) and sub email account ([email protected]) with ATT/Yahoo (formerly SBC).
I set these accounts up on Apple Mail for the first time, and selected the option "Remove copy from server after retrieving a message "RIGHT AWAY". But Apple Mail would not allow me to select that option for both the primary and sub account. It allowed me to select that option for the first account I set up (the sub account), but when I tried to select that option for the second account (the main account), it would not permit me to save the option and gave me the following error message:
The account path /Users/edelbert/Library/Mail/[email protected]@pop.att.yahoo.com is already being used by the account "GIFilm"
It will allow me to select the option to remove the copy AFTER ONE WEEK, but then I receive the same message over and over each time Apple Mail checks the ATT server.
ATT claims that it is the result of an SSL conflict between its software and Apple's, and claims that Apple has created a bug fix, but I can find no evidence of such a patch.
Can anyone help me?
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As far as I can tell, the problem might be with my password. It's working on my iPhone, but not my computer.
If it's just a matter of changing the password, it's cool. But I can't figure out how to change the password.
Any ideas on changing the password in mail preferences?
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mhh

Setting up personal email on new blackberry pearl

Hi all,
I have recently purchased a Blackberry Pearl and am trying to set up my personal email however I am not being given the option to create or add a new email address....only getting the option for 'enterprise server account for a work email'. Can anyone assist with this please. I am not getting any response from my provider and need to set this up urgently.
Regards
JWW

Hi and Welcome to the Forums!
To use the proprietary RIM Push email capability, you must have an adequate data plan from your carrier. The carriers host BIS (BlackBerry Internet Service) for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), you will then have Personal Email added to the email setup wizard.
http://www.blackberryfaq.com/index.php/What_do_I_need_a_Data_Plan_for%3F
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Problem setting up an email account on mini.

I setup my wife's account on my iPad as a test with no problem. But when I try to set it up on her mini it hangs in the "Verifying" stage of account setup and never completes! I have to do a reboot to get back to "home" pages. Results are the same whether I go directly thru "setup" or take the route thru "mail". Internet connection is fine and the account works from all other devices (ipad3, PC and laptop). any thoughts? thanks.

Sep 18, 2011 1:25 AM (in response to iphone238)
Close the mail app on the iphone and go to a computer, sign in to your yahoo mail account and do the verification that it pops up. If there is no such thing that pops up then go back to your iphone and do the following:
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Problems setting up shaw email account

When I try to set up the account I keep getting a message that "Mail cannot send your password securely to the server. You can continue without a secured password, which could put your password at risk. Alternatively, you can manually set up your account."
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If you are a new BT Broadband user, it can take up to a week before you will be able to create a BT mail address. I discovered this when I placed a recent order for my parents.
BT Yahoo does not apply to new customers, as they are on BT Mail.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Cannot set up email account on blackberry curve 9360

Although I can surf the net, I am unable to set up an email account. I don't understand why it is an "enterprise account". What does this mean? I simply want to set up a hotmail account on this mobile. I already have a hotmail account on my laptop and all I want to do is to be able to send and receive emails on the Blackberry. I cannot get past the requirement to enter an Activation Password. When I enter my normal password here it goes off trying to acquire a service connection. Eventually a screen says "Activation request failed. A service connection is unavailable. OK.
Setting up my iPhone was easy compared to this. What am I doing wrong?

Although I can surf the net, I am unable to set up an email account. I don't understand why it is an "enterprise account". What does this mean? I simply want to set up a hotmail account on this mobile. I already have a hotmail account on my laptop and all I want to do is to be able to send and receive emails on the Blackberry. I cannot get past the requirement to enter an Activation Password. When I enter my normal password here it goes off trying to acquire a service connection. Eventually a screen says "Activation request failed. A service connection is unavailable. OK.
Setting up my iPhone was easy compared to this. What am I doing wrong?

TS1347 I have a iPhone 4 and I use a hotmail email account. Recently it's not been notifying me of me of emails. I've checked notification settings all set to get them but when you look at overview of notifications the email ones not shown like other apps

I have a iPhone 4 and I use a hotmail email account. Recently it's not been notifying me of me of emails. I've checked notification settings all set to get them but when you look at overview of notifications the email ones not shown like other apps do? Can anyone help its driving me mad?

I had the same issue. I just went to the Apple Store today to talk to someone about it. They had me delete the account and then add it back in. It's been working fine ever since!

Help setting up Mail - to work with my MSN and Hotmail email accounts.

Can you walk me through the entry steps in setting up Mail to recognize my MSN and Hotmail email accounts. I don't know how to do this. Please keep it simple, what entries I need to make, screen by screen. I'm indebted to you.
Jim

Hi,
First of all you might want to double check the settings you are using for the POP3 account in Mail with Microsoft's instructions:
http://windowslivehelp.com/solutions/settings/archive/2009/01/06/send-and-receiv e-windows-live-hotmail-emails-from-a-mail-client.aspx
Chris

Setting up Google Apps email account on Blackberry Curve

I have been trying to set up google apps email account on my new Blackberry Curve. I have no issues setting up my personal Gmail account but cannot get it to accept google apps account which I use for business. Help.....!
Leisa Borges

Lisa,
How are you setting up your email account? Are you using your carrier's BIS website or do you mean with the Gmail application for Blackberry? What phone model do you have 83XX and what OS are you running on your phone (go to Options>About) -- 4.X.X.XXX?
Provide a little more info on what exactly you did and I'm sure somebody on these forums will be able to help you out
Cheers,
Kijana
Please remember to:
1. Mark Accept as Solution on the appropriate post once your issue has been resolved
2. Give Kudos to helpful posts (click the star next to the post)
Thanks

Hotmail Email account not working on my Phone anymore

Hi. I have a Curve 8330 on the Sprint network. About a day and a half ago I stopped receiving my emails on my phone. I can't send email either. SMS, MMS, Blackberry messenger all work fine. My email account works fine if I log in through the browser. My wife has the same phone and also has a hotmail email account and hasn't had any problems.
Any ideas on how to fix this?
Thanks.
Solved!
Go to Solution.

HIYA!
go here and login (or register if you need to).
Check and see if your email account has a small box beside it. If it does, click the box and re-renter your password to revalidate your email.
1). Please thank those who help you by clicking the beside the 'Reply' button.
2). If your issue has been solved, please resolve it by marking "Accept as Solution" on the correct post!
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Unable to set up 'Other' email account

Previously set up office email account with no problems. Received email from Blackberry over two weeks ago that emails may be delayed or not received etc. Waited for a week but still didn't receive emails, resent service book but nothing happened. Deleted email details and tried to reinstall but this didn't work. I enter email address and password and it fails everytime. As the email address is associated with outlook I was previsouly asked for the server details, user name etc but I cannot find this screen anywhere. I'm going round in circles, my provider o2 is unable to help, my web access provider is unable to resolve issue and when I telephoned Blackberry they were most unhelpful. I do not know why this has happened when it had been working successfully for over two years. Can anyone help please?

What error message? What settings?
Possibilities:
By default, Mail assumes you want to connect via SSL (secure); not all mail servers support that.
Many smtp servers won't accept connection except from their own domain. So if you're on a 3G network and you're setting up smtp with another ISP, their server might not take the connection.
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Help. am lost trying to set up an email account.

after almost 20 years of using the mac for artwork and a pc for office stuff, I've made the total switch to mac only.
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unfortunately, the only solution was to keep running windows for outlook email because of hyperlinks. really thought I could dump that old hassle.

Unable to set up work email account

My company went through server maintainence during Christmas and I cannot connect to my work email account through Blackberry. The IT dept told me that they have not changed the server settings on SMTP or POP3. They have given me all the user and server details, I tried using these to register through my service provider webpage and it cannot do so.
My colleague also lost his work account and he managed to reset with the same details and now able to connect.
The IT dept said they cannot do anymore to help and ask me to contact my service provider. My service provider said it is problem with our IT dept. Can someone please help me with this problem as I am getting desperate!
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Seems that you need to do enterprise activation again on your blackberry device.
Contact your corporate Blackberry Enterprise Server (BES) admin for the instructions.
Go to Options - Enterprise Activation
specify your corporate email address, specify your BES account password and select from menu "Activate"

Problems setting up hotmail email account on Blackberry Pearl

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