Problems trying to load a full version of office home and student 2010

I am trying to load office 2010 but it will not load, It just keeps saying its a trial version. I rang microsoft and they told me I have to un install the trial version installed on my touchsmart 310-1025a.
Apparently it is put on there at manufacture stage. Can anyone tell me how to uninstall the trial so that it will let me use my full version. thanks

Hi,
jacquitos wrote:
I am trying to load office 2010 but it will not load, It just keeps saying its a trial version. I rang microsoft and they told me I have to un install the trial version installed on my touchsmart 310-1025a.
Apparently it is put on there at manufacture stage. Can anyone tell me how to uninstall the trial so that it will let me use my full version. thanks
This article from the  Microsoft knowlege base has a few different ways to uninstall it.  There is also a  Microsoft Fixit utility specifically for Office 2010.
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

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