Problems viewing CNN videos
Is it only me? With both Firefox and Safari, whenever I view a video on the CNN.com website, it is terrible. It just shutters and the audio is shaky. Even if I wait for the whole video to download before pressing play, I get the same problem. This has been happening for a long time, with many different versions of Firefox, starting in 2.x and still in 3.x. I never have any problems viewing YouTube video or any QuickTime videos, it is ONLY on the CNN.com website. I have contacted them several times (contact us) and complained, but I have never received a reply.
I just want to make sure it isn't my machine. I have a pretty good system with plenty of RAM, etc.
Thanks.
Hello,
I've never had an problems viewing CNN video/audio on Safari 3.1.2 (Tiger 10.4.11).
In Safari, from the Menu Bar, select Help/Installed Plug-Ins and make sure you have the following plugin: Shockwave Flash 9.0 r151 — from file “Flash Player.plugin”. You can do a quick search of plugins by pressing Command + F in that plug in window and type in Flash in the search field. If it's there, it will be highlighed.
If not, go here and download the Safari Flash plugin: http://www.adobe.com/shockwave/download/alternates/
If you already have the Flash plugin, perhaps you need to do some maintenance on your Mac? If you don't have a disk utility to clean out caches, run routine maintenance and cleaning scripts... get Onyx here: http://www.titanium.free.fr/pgs/english.html It's free, easy to download and install and use.
Also, check your available drive space as BDAqua suggested. Right or control click your MacintoshHD icon, then click: Get Info In the Get Info click the black arrow next to General so it faces down. You will see: Capacity and Available. Make sure your Mac has a minimum of 10% free disk space, 15% is better. Not enough disk space and video/audio, applications.. will crash/free... in general, erratic behavior.
Carolyn :- )
Carolyn
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